Orange's services for agriculture in Africa
this brochure aims at highlighting the methods developed by Orange in order to improve the productivity in the rural sector for more information, please write to the following email address: orange.magriculture@orange.com 2
summary 1 2 3 ICT s input for the agriculture in Africa the Orange s services for the agriculture stakeholders the Orange s «magri» products and services in detail 3
Orange has more than 95 million of customers in Africa, Middle East and Asia (December 2012) Iraq Morocco Mali Niger Tunisia Lebanon Egypt Senegal Bahrain Jordan Vietnam Guinea Bissao Guinea Conakry Côte d Ivoire Cameroon Kenya CAR Uganda 25 countries and territories Equatorial Guinea Democratic Republic of Congo Botswana 61 enterprises Madagascar Mauritius 21 000 employees 4
3 fields of actions to galvanize socio-economic innovation and the agricultural sector infrastructures and connectivity in order to improve the network coverage and to spread the access for all, especially for rural populations economic and social innovation value-added services in order to answer to the needs of different groups of population in the health, education, agricultural, financial services and administration domains ecosystems and initiatives in order to develop local new technologies markets with incubation and starts-up financing projects, with opened to innovation platforms, and in cooperation with the universities or local technical institutes 5
agriculture s challenges in Africa Sub-Saharan Africa s population might reach between 1,5 and 2 billion of people by 2050 FAO, forum: comment nourrir le monde 2050? Roma 12/13th of October, 2009 a massive rural exodus: 800 million of people left the rural areas in order to move into the cities over the 50 last years FAO, June, 2006 a growing food deficit: Sub-Saharan Africa, whose 63% of its population is rural, still hasn t reached the food security World Bank, 2012 62% of farmers who lack of financing in the developing countries - GSMA, August 2013 a growing urbanization which does not create a lot of jobs: currently, the urbanization rate is 35% and might reach 50% in the middle of the 21st century La documentation Française, La librairie du citoyen, 18 th of July, 2011 6
1 - ICTs input for the agriculture in Africa 7
the key numbers of the agricultural sector in Africa agriculture covers on average: 60% of the jobs, 45% of the areas, and 13% of the GDP (50% in some countries) in Sub-Saharan Africa FAO, World Bank, 2013 agriculture is the main source of revenues for 60% of the agricultural population World Bank 2013 in order to improve the agriculture in the developing countries, it is necessary to: rise the productivity modernize the value chain promote the local demand FAO, World Bank, 2013 the agricultural market might reach 1000 billion of dollars by 2030 whereas it currently represents 313 billion of dollars World Bank 2013 870 million of people suffer from hunger in Africa 86% of arable lands in Sub-Saharan Africa are not exploited World Bank 2013 8
mobile agriculture is an opportunity in Africa to improve the value chain s productivity the connected agriculture represents : the ICT development in Africa is twice faster than in any other place in the world, especially for the mobile technologies: 60% of the 400 000 African villages have been covered. Bearing Point TIC and health system in Africa, Note Ifri, 2010 a potential of 48 billion$ in terms of additional revenues for the farmers a growth of 237 million of mobile connections by 2020 the access to the financial services and the access to the agricultural information represent 75% of this potential Report connected agriculture, Vodafone, Accenture, Oxfam, 2011 the GSMA (Agricultural Valued Added services : market entry toolbox) has recognized the usefulness of the agricultural mobile services to improve the production in a sustainable and fair manner; that s why they support the m-agriculture projects. http://www.gsma.com/m obilefordevelopment/pro grammes/magri) 9
2 the Orange s services for the agriculture stakeholders 10 interne Orange
the 3 development axis of Orange s m-agri services to improve farmers revenues to increase agricultural productivity to broadly strengthen the value chain to have access to the updated markets prices for the crops and the cattle through mobile phone through SMS or vocally in order to better negociate and optimize ones trips to save money and safely pay and to have access to financial services / microcredit through Orange Money to find buyers thanks to the mobile service that virtually puts in contact the supply and demand to allow the massive sending of advices / information through SMS or vocal messages to send environmental, meteorological warnings to create professionals / buyers / sellers directory and their geo-localization to collect and process the field data in real time through mobile/tablet in order to improve the statistics and to anticipate the needs to enable the vehicles and goods logistical follow-up through «machine to machine» solutions 11
the Orange s m-agri services in Africa to improve farmers revenues to increase agricultural productivity to broadly strengthen the value chain informations service on the market prices through mobile phone (text &/or vocal) wallet and safe payment through mobile phone sellers and buyers linkage through mobile phone & the Internet to give advice, agricultural information through mobile phone (text &/or vocal) to share informations with my community through mobile phone (vocally or through the Internet) to collect informations/ statistics, to lead studies on the field through mobile phone 12
3 the Orange s «magri» products and services in details 13 interne Orange
markets prices information service «I save at least 3 trips a month thanks to the information on the markets price» Orange Niger gives the agricultural commodities and cattle s prices on 57 markets thanks to the Labaroun Kassoua mobile service 14
markets prices information service did you know that? «Labaroun Kassoua» is a service that gives to the rural world s stakeholders the access to the informations on the agricultural commodities prices and on the cattle s prices on all the main markets in Niger by sending through a SMS the word «market» or «cattle» at the 139 phone number in French and in Haoussa - through USSD by dialing the #139# or through a vocal call at 139 with an Orange s mobile phone why using this service? to facilitate ones choice of the markets for the products sale/purchase to optimize ones trips near the markets; when the resale prices are low, one can decide to not use the transportation cost: 50 FCFA/ request: 20 FCFA/minute how does it work? SMS, interactive vocal server, USSD, web back-office management tell me more commercial launch in Niger since 2011 with the RECA and the SIM B 15
financial service «villager granary: I m learning how to save money in order to anticipate my hunger gaps and I use my mobile phone to gradually repay my agricultural microcredit» MicroCred has summed around 130 000 customers for a credit of more than 83 million of euros in its African affiliates (Madagascar, Senegal, Mali, Côte d Ivoire, Niger) 16
financial service did you know that? Orange Money is an innovating means of payment through mobile phone enabling the Orange s customers, who subscribe to the service, to do the following financial operations: the deposit and the withdrawal of money on ones Orange Money s account, the transfer of money from one private individual to another private individual, the purchase of phone credit, the consultation of the credit of ones Orange Money account and of ones last financial transactions why using this service? to do financial transactions to have the same possibilities than those with a bank account: to deposit, to save and to withdraw money to have access to microcredit services how does it work? through mobile phone with a Orange s SIM card tell me more Orange Money has been launched in 13 countries with 5,9 million of users; every Orange country has developed other services thanks to Orange Money (micro insurance, bills payment ) 17 we are working on agricultural microcredit services with local partners
agricultural advices call-center «I dial 37333 and without moving, I ve got answers in Bambara on how planting my hectare of millet» Orange Mali has launched an agricultural call-center which is accessible at the 37333 from 8.30 am to 7 pm 18
agricultural advices call-center did you know that? "Senekela" has been launched in Mali and relies on a call-center with agronomists who inform, give pieces of advice to the farmers in French and in Bambara on all their daily questions regarding the agricultural domain: the planting methods, the seeds, the sowing time, the fertilizers why using this service? a real technological innovation which enables the farmers : to save time to save money a better productivity how does it work? calls center which is accessible through the 37 333 from an Orange s SIM card in Mali, cost : 50 FCFA/minute tell me more the pilot has been launched in Mali in July, 2013, in partnership with the GSMA, the IER, IICD and RONGEAD 19
virtual market place service «this year, with our cooperative, we produced one tone of plantains and we are looking for outlets in the neighboring countries» in Cameroon, a lot of Community Interest Groups would like to save time by finding directly the buyers for their cultures through a mobile service, without moving. Orange agricultural stakeholders dialogue September 2013 20
virtual market place service did you know that? in a very powerful informal market, Market Place offers an interesting showcase to the sellers every time, all along the year, and the possibility to do better business to the buyers. The service is available from every mobile device with or without Internet connection why using this service? a better commercialization of ones products closer ties of the supply and demand how does it work? not contractual image through USSD - multichannel service which allows to put in contact sellers and buyers of products and services through a web platform & web mobile tell me more pilot ongoing 21
my vocal community service «I would like to gather all the field extension agents from the Bafousam region for a training on the new agricultural techniques» in Cameroon, the agents do not always get the numerous training supports; consequently, the little farmers get very few information Prohap Gropoful, Sept 2013 22
my vocal community service did you know that? in a society with still a high illiteracy rate, the vocal messages distribution enables all the farmers to take part of discussions, of debates on subjects they are interested in, and farmers groups, cooperatives and local radios to broadcast their informations why using this service? to have access to vocal informations messages broadcast by cooperatives, NGOs, local radios to manage different subjects or topics by oneself to mediate or follow ones own community thanks to vocal blogs how does it work? through a web interface through SMS vocally through mobile tell me more pilot ongoing 23
massive SMS service «thanks to the advice SMS, I was able to negotiate my 200 kg of cashew nuts» the cashew nuts production represents on average 2,2 million of tones a year all over the world and the African countries production represents 36% of the global production (Planetoscope) 24
massive SMS service did you know that? the massive SMS sending service allows to send informations to several receivers in the mean time through a SMS it also enables NGOs, agricultural communities to keep in touch with their members by sending them informations at a chosen frequency why using this service? to follow the information which is broadcast by local associations, NGOs, agricultural communities, a specific community to have access to agricultural informations and pieces of advice how does it work? SMS sent through a web interface tell me more solution s technical development ongoing 25
data collect service «I optimize the collect of my truck from the small producers thanks to the informations the farmers communicate up» in Madagascar, LECOFRUIT has a fleet of 40 trucks, a network of hundreds of producers, on a land with 6 regions and 58 production areas 26
data collect service did you know that? the data collect service permits to provide field studies (survey, census), warning systems (epidemic, commodities prices) or any other types of information through mobile devices in real time and remotely data monitoring, store, processing and distribution services why using this service? to count rural population and the productions in order to improve the governmental statistics / the field agents efficiency to collect the prices and the quantities on the markets in order to anticipate the shortages and the huge prices variations can integrate: pictures, GPS coordinates; it enables to get the informations in the real time and a reliability: numerical entry and storage how does it work? questionnaire configuration, storage, data processing and analyze through a web interface data collect and distribution through smartphone or tablet (3G or GPRS network) tell me more service already tested in Cameroon 27
thank you