Attachment 16.5 SA Power Networks: Supply Chain Strategy 2015-2020



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Attachment 16.5 SA Power Networks: Supply Chain Strategy 2015-2020

SA Power Networks. Supply Chain Strategy 2015 2020

Executive Summary The Future Operating Model has identified business drivers that will have a significant impact on the Supply Chain over the next 15 years The Strategic Plan 2014 2018 has identified that To Be the Cost Efficient Service Provider is a significant business driver with a direct impact on the Supply Chain through 2018. To adapt, the Supply Chain vision is to become a value creation hub and enabler to the business in its service oriented objectives To deliver on our vision, the Supply Chain strategy defines: A roadmap to value creation (2020) and the required improvements across four procurement platforms Increased planning, management, and integration through technology and collaboration to enable the Supply Chain to better serve internal customers In addition to progressing in-flight projects, planning for further investment in the Supply Chain has commenced with development of the reset business case

The Future Operating Model highlights key business drivers through 2020 which will impact the Supply Chain Future Operation Model Business Drivers 1 1 2 3 4 5 6 Increased Network Development Investment Policy & Regulation defining Network Performance hurdles Adapting to Distributed Energy Resources Preparing for flat or declining Energy Prices Advancement and integration of Operations Serving changing needs of Customer & Communities Impact Doubling of spend/volume through the Supply Chain Increase to 8% of revenue at risk Increasing pressure to deliver efficiency improvements Seamless connection from customer to supplier Supply Chain needs to handle increased specification variety Required Supply Chain Capability Expanded capacity (FTEs) to support the increased volume across sourcing and logistics. Expectation on procurement to move from sourcing savings to value creation and Logistics delivering higher service levels with increased volumes Reduced room for error and increased consequences requires improved risk management practices External market pressures e.g. price caps, alternative energy sources, etc increases the expectation to improve supply chain effectiveness and increase return on investment (i.e. value delivered vs. cost to operate the supply chain) Adoption of collaborative and innovative solutions to support integrated planning & operations with internal stakeholders and external suppliers Build a service orientated supply chain (e.g. convenience, responsiveness, flexibility) to support customer facing teams in a more complex environment Source: SA Power networks Future Operating Model 2013-2028 (February 2014 draft)

To adapt, the vision is to become a value creation hub and enabler to the business in its service oriented objectives Supply Chain Vision Key Improvement Opportunities Value Creation Supply Chain Value Creation Increase the benefits derived from our supply chain operations and reduce the overhead cost Deepen our understanding of where further value can be created through increased usage of data analytics Service Oriented Increase the supply chain convenience to Field Services personnel so they can provide increased service levels to consumers Service Oriented Collaborative & Rigorous Collaborative & Rigorous Become more flexible in supporting our organisation to adapt to the customer base, improved network planning and integration with suppliers e.g. B2B, endto-end planning, self service

Finance BU Cont Mgmt Inv Plan & PO Supply Chain Strategy 2020 leverages SAP, B2B, RF scanning/mobility and an end-to-end integrated Supply Chain organisation 2012 2015 2020 MRP 1. Cataloguing? 2. Plant Structure & SAP Technology 3. Depot Processes?? MRP 4. Depot Replenishment 5. Strategic Sourcing & Supply Management erfx ebid Eval Contract Lifecycle Mgmt 6. PO Creation & Self Service Proc & Suppliers 7. Supply Chain Organisation Field Services Finance Logistics Procurement Logistics Supply Chain Inventory Bus Perf Mgmt Procure to Pay Supply Pole Production Logistics Demand Business Performance Management

Leveraging procurement to become a value creation hub for increased strategic spend management Procurement Value Creation Strategy Procurement driven continuous improvement Strategic supply management Procurement alignment with BU strategic objectives Risk management program integrated with the wider Supply Chain 2018-2020 Value Creation 2014-2017 Value Capture Category-based sourcing Online sourcing, procurement and supplier capabilities Supplier Relationship Management Spend Performance Management 2013 Value Management Commodity tendering Operational supplier management Purchase Order Management

The roadmap to Value Creation will deliver improvements across four platforms Initiatives: Procurement Platform Value Delivery Efficiency Risk & Safety 7 Sustainability 2013 Value Management = Already Implemented Improved negotiation results through data analytics Realisation of ongoing benefits from improved benefits tracking Reorganised to focus on highvalue categories Increased impact from tailoring sourcing strategies 2014 2017 Value Capture Capture benefits across the Supply Chain (Supply Chain Analytics) Increased value from negotiation through use of e-sourcing tools Supplier Self Service Increased value through formal Supply Base Management Implementation of online end user self service procurement Online catelogue of approved materials and services Workflow-base approvals Implementation of einvoicing Increase capability of strategic sourcing team Integration of IT all procurement Integration of Accounts Payable Risk profile reduction through robust supplier management system 2018 2020 Value Creation Lead development of global CKI sourcing community Contract Lifecycle Management Implement whole of life supplier risk management across supply chain Minimise impact through Environmental assessment across the supply chain To be discussed Key Investments

Deliver improved service with better positioned inventory through technology and collaboration Service Oriented Strategy: Logistics Self counting Location aware Agile Convenient Cost Effective Analytics Forward looking Interconnected Job SA Power Networks Supplier

Following initial investments, the next phases will enable a more responsive function to better serve customers Initiatives: Logistics 2013 2014 2017 2018 2020 Key Investments = Already Implemented Logistics Materials management processes and controls Recording all depot inventory movements in SAP Defined roles & responsibilities across depots Upgrade the radio frequency and barcoding interface (SAP Telxon) Deeper integration between procurement, suppliers, warehouse and depots (SAP WM) Implementation of RF & mobility at depots for materials management Materials and services delivery quality and Chain of Responsibility compliance managed in SAP Quality Management Tracking and management of materials at external service supplier locations Improved logistics network design across the state

Aligning all planning and pole manufacturing within Supply Chain provides a single, integrated view across the business Supply Chain Framework Strategic (1 to 7 year horizon) Tactical Fiscal year planning Operational (0 month to 6 month horizon) Currently under Supply Chain Sourcing Strategy Supply Materials Pole Prod Scheduling Supply Chain Strategy Production Strategy Network Strategy Work Program Monthly Review Inventory Logistics To be moved under Supply Chain Customer Strategy Demand Pole Production / Order Management Current Issues across time horizons fragmented across multiple departments No end-to-end view of demand and supply balance No direct link between planning outcomes and financial goals Align into Supply Chain 2018 Benefits include: Single point of accountability for end-toend planning outcomes Ability to link planning outcomes to company financial goals Aligned view of multiple constraints Source: A.T. Kearney Supply Chain Framework

Integration of planning and manufacturing will support the organisation to adapt to customers and collaborate with suppliers Initiatives: End-to-End and Manufacturing 2013 2014 2017 2018 2020 Key Investments = Already Implemented End-to-End Rationalised the usage SAP plants (11 plants to 1) Enhanced the usage of the SAP Materials Requirements software to cover some depots Initiated forward looking demand planning for pole production and meters procurement Move Work Program Monthly Review into Supply Chain Incorporate pole production scheduling and manufacturing into Supply Chain Implement SAP Production Scheduling & Manufacturing Capture benefits across the Supply Chain (Supply Chain Analytics) Implement SAP planning analytics facilitating Work Program Monthly Review.

for further investment in the Supply Chain has commenced with development of the reset business case Moving Forward Work In Progress Continue in-flight projects Procurement (not exhaustive) Delivery of strategic sourcing activities Streamline purchase to receipt process Up-skilling and development of people Refresh and embedding of procurement governance Logistics Depot inventory visibility Chain of responsibility (audit findings) RF/Telxon software (initial phase) End-to-End Forward looking pole production planning Forward looking commodity planning such as meters Commence investment for the future Financial investment Technology Self Service Procurement esourcing einvoicing Supplier Self Service Contract Lifecycle Management Quality Management Manufacturing Scheduling & Control Warehouse Management Depot RF/mobility MM deploy Supply Chain Analytics Capability Additional FTEs Training programs (SRM, Supply Chain analytics, etc) Non-financial investment Process Implement whole of life SRM Embed environment & sustainability assessment Longer term materials demand forecast Integration of processes with suppliers (B2B communications) Structure Lead development of global CKI sourcing community Move team under Supply Chain Shared analytical resourcing across supply chain

Appendix

Tailored performance metrics will measure the implementation of the strategy Performance Metrics Work in Progress Objective Metric Rational Value Creation Service Oriented Collaborative & Rigorous ROI on total Supply Chain operating cost % spend category managed TBD Supply Chain quality score % of orders automated % order delivered within service level Measures the value delivered by the Supply Chain vs. investment Measure of procurement function capability and spend control SA Power Networks wide assessment of Supply Chain value add Measure of CU coverage, and level of ordering sophistication Measures number orders delivered on time to commence job Current Level Not tracked Potential Target TBD?? 90% TBD TBD ~50% 90% Not tracked % of materials catalogued Measure of material visibility ~60% 90% Forecast accuracy (1, 4 month) Inventory holding cost (%) TBD Measures level of coordination across functions involved in planning Improvements in planning will enable improved inventory efficiency Not tracked 98% TBD 3.0% TBD

The immediate next step is to obtain approval of the Supply Chain strategy Next Steps 1 Item Action Responsibly Due Date Supply Chain Strategy Incorporate feedback and obtain approval from Mark Brownley Jay Holata Monday 10 th February 2 Financial Investment Perform cost-benefit analysis and develop business case for submission Russell Healy Jay Holata A.T. Kearney End of February 3 Non- Financial Investment Develop implementation plan Jay Holata Charlie Hollis End of March 4 Current Performance Obtain updates on in-flight projects and align strategy metrics with existing Supply Chain performance tracking Michelle Peterson Friday 14 th February

In summary, the Supply Chain strategy will deliver on the vision through targeted initiatives across all functions Supply Chain Strategy All Initiatives Vision Service Oriented Value Creation Collaborative, Innovative, Rigorous Function Technology Capability Process Structure Procurement Internal & external self service procurement including e- Invoicing Contract Lifecycle Management eauction & erfx Quality Management E3 safety management Training programs: SRM New technology Right size through increasing strategic FTE s and reducing admin FTE s Implement whole of life supplier risk management Embed environment & sustainability assessment into sourcing process Lead development of global CKI sourcing community Logistics Quality Management Integration of Warehouse Management (SAP WM) Transportation Management (SAP TM) Radio Frequency and Barcoding Technologies (SAP Telxon & hardware) Training on implemented technology End-to-End Supply chain analytics BW (dashboards) Training on Supply Chain wide analytics Longer term materials demand forecast Integration of processes with suppliers (B2B communications) Move team under Supply Chain Shared analytical resourcing across supply chain

DRAFT