GSM B12 Training Catalog. Document Issue: 06/2014 Date of Issue: 02 june 2014. Copyright 2012 by Alcatel-Lucent. All Rights Reserved.

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GSM B12 Training Catalog Date of Issue: 02 june 2014 Copyright 2012 by Alcatel-Lucent. All Rights Reserved.

About Alcatel-Lucent Alcatel-Lucent (Euronext Paris and NYSE: ALU) provides solutions that enable service providers, enterprises and governments worldwide, to deliver voice, data and video communication services to end-users. As a leader in fixed, mobile and converged broadband networking, IP technologies, applications, and services, Alcatel-Lucent offers the end-to-end solutions that enable compelling communications services for people at home, at work and on the move. For more information about Alcatel-Lucent, visit http://www.alcatel-lucent.com. Notice The information contained in this document is subject to change without notice. At the time of publication, it reflects the latest information on Alcatel-Lucent s offer, however, our policy of continuing development may result in improvement or change to the specifications described. Trademarks Alcatel, Lucent Technologies, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. Alcatel- Lucent assumes no responsibility for inaccuracies contained herein. Purpose This document describes the training portfolio related to the GSM BSS Release B12. This catalog has been especially designed to help persons in charge of defining training needs for the GSM B12 release. 2 / 52

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Contents 1 TRAINING OVERVIEW... 5 TRAINING STRUCTURE... 5 TRAINING DELIVERY... 5 2 TRAINING CURRICULUM... 6 2.1 GSM TRAINING DELTA EVOLUTION... 6 2.2 GSM TRAINING EVOLUTION TO IP BACKHAUL... 7 2.3 GSM OPERATION, MAINTENANCE AND FIELD ENGINEER... 8 2.4 GSM NETWORK OPERATIONS ENGINEER... 9 2.5 GSM RADIO NETWORK PERFORMANCE ANALYZER & OPTIMIZER... 10 2.6 GSM PLANNING AND DIMENSIONING DESIGNER... 11 3 DELTA BSS B11 B12 COURSES SHEET... 12 TMO18074 BSS B11-B12 OAM Evolution Description 12 TMO18075 BSS B11-B12 OAM Evolution Operation 13 TMO18090 BSS B11-B12 Telecom Evolution Description 15 4 COMPLETE BSS B12 TRAINING COURSES... 17 3FL99299AAAA - Understanding GSM 18 TMO18356 - BSS B12 GSM & E-GPRS Overview 19 TMO60021 BSS B12 GERAN Solution Description 20 TMO60027 9100 BTS B12 Description & Maintenance 21 TMO18067 9130 BSC B12 Evolution Description & Maintenance 22 TMO18069 9130 MFS B12 Evolution Description & Maintenance 23 TMO60025 9125 TC B12 Description & Maintenance 25 TMO60033 9153 OMC-R BSS B12 Description 27 TMO60034 9153 OMC-R BSS B12 Supervision 29 TMO60035 9153 OMC-R BSS B12 Configuration 31 TMO18071 9153 OMC-R B12 System Administration 33 TMO18337 BSS Maintenance, Supervision, Configuration & Monitoring Assessment 34 TMO21032 IP Fundamentals 35 TMO18238 BSS B12 BSS over IP Description 36 TMO18358 BSS B12 BSS over IP Configuration 37 TMO18365 BSS B12 GERAN Radio Principles 38 TMO18096 BSS B12 GSM Quality of Service & Traffic Load Monitoring 39 TMO18097 BSS B12 Radio Fine Tuning Introduction 40 TMO18098 BSS B12 MULTILAYER AND MULTIBAND GSM NETWORK RADIO OPTIMIZATION... 41 TMO18106 BSS B12 E-GPRS Radio Algorithms Description 42 TMO18107 BSS B12 E-GPRS Quality of Service Monitoring 43 TMO18142 BSS B12 BSS over IP QoS Monitoring & Radio Algorithms 44 TMO18048 9959 NPO M4 STANDARD OPERATIONS (B12-UA8-LA4)... 45 TMO18355 9959 NPO M4 PLATFORM ADMINISTRATION (M3-M4)... 46 TMO18476 9959 NPO M3/M4 GSM Advanced Operations 48 TMO54047 9100 Radio Network Planning Fundamentals GSM/EGPRS 49 TMO54090W 9955 RNP (Radio Network Planning) V7.1 Operation 50 TMO54080 9955 RNP (Radio Network Planning) V7.1.2 Operation GSM 51 4 / 52

1 Training Overview Training Structure Job-Orientated Training The training portfolio is job-oriented. It provides the sets of modules packaged to fulfill the needs of each job. These packages have been carefully designed to cover all the educational aspects of BSS Networks operators. The job-oriented training packages could be found at: http://www3.alcatellucent.com/university/catalog/wireless.html Multi-Customer Training Ordering Training Training Delivery Teaching Language Training Documentation Training Location Number of Participants Training Platforms Training Prerequisites Multi-customer sessions are organized throughout the year. You can find the schedule of these sessions on the extranet. NOTE: The sessions are confirmed when there are at least four (4) participants. The training packages can be ordered globally as described in this document, but they can also be built by combining elementary training modules. NOTE: When ordering several training packages for the same trainees, check there are no duplicate modules. The same module can be part of several training packages. All training courses can be delivered in English. Most of them can also be delivered in other languages. Please refer to the individual training module description to check in what language the training module can be delivered. All training documentation given with the training course is only available in English. All training modules can be delivered either at Alcatel-Lucent premises or on the customer s site. As a general rule, the number of participants is 12 for theoretical training and 8 for practical training. For practical training, the number of participants depends on the amount of equipment required. When the training is requested on the customer s site, please check what equipment is available. Alcatel-Lucent has its own training platform for practice. When practical training is delivered on site, it is the responsibility of the customer to provide access to platforms. For each module, prerequisites are specified; please make sure the trainees fulfill them. 5 / 52

2 Training Curriculum 2.1 GSM Training Delta Evolution 6 / 52

2.2 GSM Training Evolution to IP Backhaul 7 / 52

2.3 GSM Operation, Maintenance and Field Engineer 8 / 52

2.4 GSM Network Operations Engineer 9 / 52

2.5 GSM Radio Network Performance Analyzer & Optimizer 10 / 52

2.6 GSM Planning and Dimensioning Designer 11 / 52

3 Delta BSS B11 B12 Courses Sheet Course Number & Title TMO18074 BSS B11-B12 OAM Evolution Description Standard Duration N/A 12 12 Theory/Practical N/A Theory Theory Maximum Participants Teaching Languages N/A 12 12 English Personnel in charge of maintaining and operating the EVOLIUM Base Station Subsystem in B12 release. By the end of the course, participants will be able to: Describe the IP transport in BSS feature Describe the A user plane over IP feature Describe the boosted GP feature Describe the 1400 TRX feature Describe the 6MB on DL on BSII feature Describe the optical transmission on Abis feature Describe the remote BTS NEM feature Describe the enhanced security with IPSec feature Describe the 802.1x authentication feature Describe the changeable snmp community string from OMC-R feature Describe the ftp replacement by sftp on the OMC-NPO interface feature Completion of the B11 courses for the relevant Job Profile, or operational knowledge of GSM/BSS B11 Section 1 - IP transport in BSS - What is the purpose of this feature? - How does it work? - BSS hardware support of IP transport - BSS protocols handling - QoS in BSS IP transport - What is the O&M impact? Course Contents Section 2 - A user plane over IP - What is the purpose of this feature? - How does it work? - What is the O&M impact? Section 3 - Capacity improvements - Boosted GP - Support of 1400 TRX - 6Mbps DL traffic on BSII - Support of optical transmission on Abis Section 4 - Supervision and security improvements - Remote BTS NEM - Enhanced security for BTS - OMC-R security improvements 12 / 52

TMO18075 BSS B11-B12 OAM Evolution Operation Standard Duration N/A 12 N/A Theory/Practical N/A Practical N/A Maximum Participants N/A 8 N/A Personnel in charge of the BSS supervision and configuration management in B12 release. By the end of the course, participants will be able to: Create/modify Abis groups Create/modify IP chains Create/modify IP BTS Check IP transport Atermux topology Manage extra Abis links Manage the boosted GP board Handle the MFs IP configuration from IMT Completion of the B11 courses for the relevant Job Profile, or operational knowledge of GSM/BSS B12. Completion of TMO18074 BSS B11-B12 OAM Evolution Description. MODULE 01 IP transport on Abis interface - BSS transport configurations - Abis connection options - Abis group - Abis topology declaration - Abis group/ip chain creation - Abis bandwidth parameters - Abis bandwidth usage estimation - TDM VS IP Abis dimensioning - BTS IP configuration overview - IP configuration for IPoE1 BTS - IP configuration for IPoEth BTS - Switch BTS transmission mode Course Contents MODULE 02 - IP transport on Atermux interface - Mixed mode CS Atermux transport - Atermux related SBLS - Atermux topology - TCSL - Mixed mode PS Atermux transport - BSC-MFS IP links - BSC-MFS TDM links MODULE 03 BTS transmission capacity increase - BTS capacity increase - GNC daughter board - Attach extra Abis links - Detach extra Abis links MODULE 04 IMT Evolution - Boosted GP management 13 / 52

- Spare management mechanism - IP transport management 14 / 52

TMO18090 BSS B11-B12 Telecom Evolution Description Standard Duration N/A 18 18 Theory/Practical N/A Theory Theory Maximum Participants N/A 12 12 Radio Network Engineering team, Radio Network Optimizers and Planners and BSS Managers with basic knowledge of BSS Telecom aspects (Radio Principles, QoS, Algorithms) Upon completion of this course, participants will be able to: Describe the new Telecom B12 features and their telecom impacts Basic Knowledge of the radio algorithms (CS and PS) of the Alcatel-Lucent BSS Network. IP Transport in The BSS A User Plan over IP Course Contents VAMOS LTE to GSM HO Miscellaneous NPO 15 / 52

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4 Complete BSS B12 Training Courses For each training course, the following information is given: - Course Title - Course Number - Teaching Languages - Duration, indicated in hours (1 day is equivalent to 6 hours training) - The column is composed of: C: c-learning, classroom training V: v-learning, virtual class I: i-learning, individual training (web-based training) - Duration, indicated in hours (1 day is equivalent to 6 hours training) - The type of training is classified as follows: T: Theory P: Practical - The maximum number of participant Applicable to c-learning and v-learning only Not applicable to i-learning - : the job profiles for which the course has been designed - : A brief description of the skills participants will acquire during the course - (if any) General areas of knowledge and/or specific Alcatel-Lucent training course(s) - Course content: a brief description of the topics presented during the course and the areas covered by the component modules. 17 / 52

3FL99299AAAA - Understanding GSM Standard Duration 9,25 N/A N/A Theory/Practical N/A N/A N/A Maximum Participants N/A N/A N/A Personnel performing technical or non-technical tasks involving 2G networks. For example : Managers, Radio Engineers, BSS Engineers, Tendering Teams, Sales Teams, Marketing Teams, R&D Teams. This package of courses provides students with insights into what GSM is, how it works and how it is the starting point for 3G UMTS. Packages consist of multiple Courses. Users can choose to enroll in either full package or a few courses, whichever suits the learning need. Understanding of wireless systems 3FL99300AAAA GSM Introduction 1,5hs This course introduces students to the developmental history and evolution of GSM 2G technology. This non-technical course summarizes the historical challenge of uniting several disparate European markets under a single digital wireless telecommunications standard 3FL99301AAAA GSM Network Aspects 1,5hs This course takes students into the inner workings of a typical GSM network infrastructure, introducing the network elements (switch, HLR, VLR, Authentication Center, etc.), topology, and signaling protocols used within that network. 3FL99277AAAA Intro to GPRS: Data over GSM 1,5hs This course introduces students to General Packet Radio Service (GPRS), the wireless packet data technology offered by GSM networks. Theories, channel allocations, data rates, authentication protocols, tunneling, roaming and control details used by GPRS. Course Contents 3FL99302AAAA GSM Traffic Channel - 1,75hs This course takes a step-by-step approach to exploring the GSM traffic channel. The course explains how the air interface between the mobile station and the base transceiver station, processes users voices before transmitting 3FL99303AAAA GSM Logical/Physical Channels 2hs The GSM standard models its communication paths as logical channel and physical channels. Defined by an expressed purpose and information carried, a logical channel may contain a user's voice, data, or a particular type of control channel. In practice, a physical channel is a time slot on a frequency channel on the air interface. This course defines the channels, and maps the logical channels onto the physical channels. 3FL99304AAAA GSM System Capacity 1h This course explores the capacity of a GSM network. Comparisons are made to older, analog systems and other 2G systems. This course also offers a detailed discussion on interference reduction methods used in GSM. 18 / 52

TMO18356 - BSS B12 GSM & E-GPRS Overview Standard Duration N/A 6 N/A Theory/Practical N/A N/A N/A Maximum Participants N/A N/A N/A Personnel performing technical or non-technical tasks involving 2G networks. For example : Managers, Radio Engineers, BSS Engineers, Tendering Teams, Sales Teams, Marketing Teams, R&D Teams. During the course, the participant will acquire a general knowledge of the GSM (2G) and E-GPRS (2.5G), also known as EDGE & GPRS. Understanding of wireless systems - Locate specification documents on internet - Services and characteristics of GSM and E-GPRS - 2G architecture with its interfaces - Main characteristics of the radio interface Timeslots, TDMA frames, frequencies Course Contents - Basic procedures in GSM and in E-GPRS Handover & Reselection Power Control Call Setup GPRS Attach and PDP Context Activation 19 / 52

TMO60021 BSS B12 GERAN Solution Description Standard Duration N/A 12 N/A Theory/Practical Theory Theory Theory Maximum Participants N/A 12 N/A Personnel in charge of maintaining and operating the Alcatel-Lucent GSM network. By the end of the course, the participant will be able to describe: the Base Station Subsystem the Alcatel-Lucent 9130 BSC Evolution the Alcatel-Lucent 9125 Compact Transcoder the Alcatel-Lucent 9100 BTS and 9110-E µbts the Alcatel-Lucent 9130 MFS Evolution the BSS transmission interfaces the network operation and maintenance functions Basic knowledge of GSM: - Training module 3FL99299AAAA - Understanding GSM or TMO18356 BSS B12 GSM & E-GPRS Overview Section 1: BSS B12 GERAN Solution Description Course Contents 1- Base Station Subsystem introduction 2- Base Station Controller description 3- Transcoder description 4- Base Transceiver Station description 5- MFS description 6- BSS interface description 7- Operation & Maintenance principles Section 2: Abbreviations and Acronyms Abbreviations and Acronyms 20 / 52

TMO60027 9100 BTS B12 Description & Maintenance Standard Duration N/A 18 N/A Theory/Practical N/A Theory/Practical N/A Maximum Participants N/A 8 N/A Customer personnel in charge of operating ALU BSS network By the end of the course, the participant will be able to: - identify the role and situation of the Alcatel 9100 BTS, - identify its functional subsets, - identify its hardware modules, - identify its possible hardware configurations. - identify the main functions of the BTS Terminal, - handle the Security Blocks (SBL), - manage the alarms and handle the measurement menus, - update the internal data (Remote Inventory), - configure the transmission parameters, - change a replaceable Item (RIT) using the task procedures and analyse the defence reactions. Basic knowledge of GSM: - Training module 3FL99299AAAA - Understanding GSM or TMO18356 BSS B12 GSM & E-GPRS Overview - Training module TMO60021 BSS GERAN Solution Description MODULE 01 - BTS General Introduction Introduction Macro BTS Functional Architecture Macro BTS Hardware Architecture, including all type of TRxs (except MC-TRX) Special cell options Macro BTS Configurations MODULE 02 Macro BTS MAINTENANCE BSS Customer Documentation Hardware Identification 9100 BTS Connection 9100 BTS NEM and SBL concept Course Contents Exercises: Corrective Maintenance Annex - Preventive Maintenance MODULE 03 - MC-TRX DESCRIPTION & MAINTENANCE MC-TRX Description Summary & Exercises Replace a Single TRX by an MC-TRX Extend the BTS Capacity by Modifying the MC-TRX Configuration MODULE 04 - MC-RRH/SUMX-19 DESCRIPTION & MAINTENANCE MC-RRH Description Summary & Exercises Comfigure a distributed BTS 21 / 52

TMO18067 9130 BSC B12 Evolution Description & Maintenance Standard Duration N/A 18 N/A Theory/Practical N/A Theory/Practical N/A Maximum Participants N/A 8 N/A Personnel in charge of supervising and maintaining the Alcatel-Lucent 9130 BSC Evolution By the end of the course, participants will be able to: - Locate and define the rule of the 9130 BSC Evolution in the GSM network - Describe the functions implemented in the 9130 BSC Evolution - Describe the hardware architecture of the 9130 BSC Evolution - Describe the software architecture of the 9130 BSC Evolution - Describe the IP architecture of the 9130 BSC Evolution - Describe the defense mechanism of the 9130 BSC Evolution in case of hardware or software failure - Describe the configuration and the capacity of the 9130 BSC Evolution. - Identify the board location - Read the Leds status - Describe the 9130 BSC connection - Understand the SBL concept - Install the BSC terminal - Check the board status - Launch O&M commands (reset/restart/lock, etc.) on the BSC board - Check the BSC process - Establish a BSC connection (ftp/sftp/ssh/telnet) - Perform corrective maintenance - Describe the benefits of the STM1 in the BSS ( 9125 TC and 9130 BSC sides) - List the new equipments for the introduction of the STM1 in the BSS - Identify the new SBL and STM1 Alarms - Identify the steps for the activation of the STM1 in the BSS - Activate, Operate & Maintain the STM1 feature Basic knowledge of GSM: - Training module 3FL99299AAAA - Understanding GSM or TMO18356 BSS B12 GSM & E-GPRS Overview - Training module TMO60021 BSS GERAN Solution Description MODULE 01 - DESCRIPTION - 9130 BSC Logical Description - 9130 BSC Functional Description - 9130 BSC Hardware Description - Internal IP Architecture - Defense Mechanisms - Configurations & Capacity - BSC Terminal - STM1 Description MODULE 02 - MAINTENANCE - BSS Customer Documentation - Hardware Identification Course Contents - 9130 BSC Connection and Process Check - BSC Terminal and SBL Concept - Corrective Maintenance MODULE 03 - STM1 ACTIVATION - STM1 Introduction for the 9130 BSC Evolution - New Hardware - JBXTP3 Board - Engineering Rules - STM-1 Configuration Operating Mode - Protection : APS/EPS - O&M Impacts - Activation of the STM1 in the BSS - Configure the STM1 for the 9130 BSC Evolution 22 / 52

TMO18069 9130 MFS B12 Evolution Description & Maintenance Standard Duration N/A 12 N/A Theory/Practical N/A Theory/Practical N/A Maximum Participants N/A 8 N/A Personnel in charge of supervising and maintaining the Alcatel-Lucent 9130 MFS Evolution. By the end of the course, participants will be able to: Locate and justify the equipment in the Alcatel-Lucent GPRS network Describe the Telecom functions of the equipment Describe the hardware organization Describe the software organization Describe the SW and HW cooperation for defense mechanisms Discover the Man to Machine Interface possibilities useful for equipment maintenance and supervision. Identify the 9130 MFS hardware and cabling; Supervise the 9130 MFS hardware elements using the Installation and Maintenance Terminal (IMT); Identify and check the 9130 MFS Ethernet architecture; Apply corrective maintenance tasks to the 9130 MFS RITs; Apply a backup/restore procedure to the 9130 MFS; Apply preventive maintenance tasks to the 9130 MFS. Basic knowledge of GSM: - Training module 3FL99299AAAA - Understanding GSM or TMO18356 BSS B12 GSM & E-GPRS Overview - Training module TMO60021 BSS GERAN Solution Description MODULE 01 - DESCRIPTION 1 9130 MFS Evolution Introduction 2 9130 MFS Evolution Telecom Function Description - PCU Functions - Gb Interface Management 3 9130 MFS Evolution Hardware Description - An Architecture Based on the MX Platform - General View of the 9130 MFS Evolution Hardware Architecture - Hardware Description of ATCA Modules & LIU Modules - Power Distribution Unit Cabling 4 9130 MFS Evolution Performance - 9130 MFS Evolution Standalone Configuration - 9130 MFS Evolution Rack-Shared Configuration - Capacity: MFS Capacities in Terms of Board & Basic Engineering Rules - Capacity: Synchronization Modes & Configurations - Capacity: Autonomous & Centralized Synchronization 5 9130 MFS Evolution IP Architecture Course Contents - 9130 MFS Evolution IP Architecture Presentation - Internal & External IP Addresses in the 9130 MFS Evolution 6 9130 MFS Evolution Software Description - MFS O&M Application - O&M Agents - Installation and Maintenance Terminal 7 9130 MFS Evolution Defense Mechanism - Software Supervision - Hardware Redundancy: Redundancy Scheme MODULE 02 - MAINTENANCE 1 BSS Customer Documentation - Description - Main leds, GPU leds, SSW leds 2 Ethernet Architecture and IP Addressing - Internal Network Concept - Cabling and IP Addressing Synthesis 3 Connection to the MFS - How to connect to the MFS 23 / 52

- Configure the PC, Connect the PC to the MFS - Using TELNET 4 MFS Management - IMT Menu Bar Description - Site View, Physical View, Sub-BSS View - Alarm Lists & Detail for a Particular Alarm - A GP Does not Process the Same E1s all the Time 5 Backup/Restore - Difference between System and Data Backup - Data Backup/Restore & System Backup/Restore 6 Corrective Maintenance - Front RITs 24 / 52

TMO60025 9125 TC B12 Description & Maintenance Standard Duration N/A 6 N/A Theory/Practical N/A Theory/Practical N/A Maximum Participants N/A 8 N/A O&M Personnel in charge of operating the 9125 TC (Transcoder). Upon completion of this course, participants will be able to: - Situate the Evolium Transcoder in the PLMN - Describe the Functional Architecture of the 9125 TC - Describe the Hardware Architecture of the 9125 TC - Describe the Transmission Interfaces - Use the Customer Documentation - Identify the TC Hardware - Connect the TC using the TC NEM Application - Use the TC Nem in order to: - Check the TC Configuration - Manage Alarms - Perform the corrective maintenance Tasks using the GCD Documentation - Describe the benefits of the STM1 in the BSS (including both 9125 TC and 9130 BSC sides) - List the new equipments for the introduction of the STM1 in the BSS - Identify the new SBL and STM1 Alarms - Identify the steps for the activation of the STM1 in the BSS - Activate the STM1 feature - Operate & Maintain the STM1 feature Basic knowledge of GSM: - Training module 3FL99299AAAA - Understanding GSM or TMO18356 BSS B12 GSM & E-GPRS Overview - Training module TMO60021 BSS GERAN Solution Description MODULE 01 - DESCRIPTION 1 Transcoder Situation in the PLMN - Transcoder Situation - Transcoder Telecom & OAM Functions - Network Design for 9125 TC 2 Transcoder Functional Architecture 3 Transcoder Hardware Architecture - Rack presentation - MT120 board, STM1 option, TCIF board - Power Supply, Rack Cabling 4 Transmission Interfaces - Cluster Definition - Transmission Mapping - STM1 option MODULE 02 - MAINTENANCE 1 BSS Customer Documentation Course Contents - Documentation Overview & GCD Documentation - Main Maintenance guide, Documentation Access and Navigation 2 Hardware TC identification - TC shelf Identification - TC boards Identification - Leds Status Meaning 3 9125 TC NEM application - Physical connection on MT120 board and TCIF board - Opening the TC NEM & Connections settings - Cluster concept 4 Managing the MT120 board - Alarms management & MT120 board Configuration 5 Corrective Maintenance - MT120 / TCIF / FAN board Replacement MODULE 03 - STM1 ACTIVATION 1 Introduction 25 / 52

- Architecture - STM1 in the BSS, Advantages of the SDH & BSS network architecture with SDH - STM1 Frame 2 STM1 in the 9125 TC - STM-1 Introduction for the A9125 TC - A9125 STM-1 TC Housing and Cabling, JSTCIF Rack Description - STM-1 Module Presentation & Engineering Rules - STM-1 Configuration Operating Mode - TC Remote O&M Features & O&M Impacts : SBL and STM1 Alarms 3 Activation of the STM1 in the BSS - Configure the STM1 for the 9125 TC 26 / 52

TMO60033 9153 OMC-R BSS B12 Description Standard Duration N/A 6 6 Theory/Practical N/A Theory Theory Maximum Participants N/A 12 12 Personnel in charge of operating the BSS via the Alcatel-Lucent 1353 RA OMC-R. Upon completion of this course, participants will be able to: Describe the architecture of the 9153 OMC-R and its external interfaces Describe the Human-Machine Interface navigation Describe the OMC-R Fault Management Describe the OMC-R Configuration Management Describe the OMC-R Performance Management Describe the OMC-R Administration Describe the Generic Customer Documentation Course Contents Basic knowledge of GSM: - Training module 3FL99299AAAA - Understanding GSM or TMO18356 BSS B12 GSM & E-GPRS Overview - Training module TMO60021 BSS GERAN Solution Description 1 9153 OMC-R overview - OMC-R architecture and Hardware configurations - OMC-R external interfaces - BSS/OMC-R interconnection - Software description 2 9153 OMC-R HMI navigation - Principles of navigation - Radio Network management - BSS and MFS management - Interfaces 3 Fault management - Fault management process - Current Alarm List (CAL) - Historical Alarm List (HAL) - Managed objects 4 Configuration management - Logical configuration - The Supervised Configuration (SC) - The Provisioning Radio Configuration (PRC) - The Massive Logical Update (MLU) - Database synchronization -Hardware configuration - BTS hardware auto-detection - Autonomous resource allocation - Online BSS extension/reduction - Software configuration 5 Performance management - Overview - Network Performance Optimization (NPO) - Permanent Measurement Campaign (PMC) - On-Demand Measurement Campaign (ODMC) - Counter types 6 Administration - Overview 27 / 52

- Users & rights administration - OMC-R administration 7 Generic Customer Documentation (GCD) - GCD description - Document access and navigation 28 / 52

TMO60034 9153 OMC-R BSS B12 Supervision Standard Duration N/A 18 N/A Theory/Practical N/A Practical N/A Maximum Participants N/A 8 N/A Personnel in charge of the BSS Supervision. By the end of the course, participants will be able to: understand the general O&M principles Understand the SBLs and the Managed Object states Identify the hardware and functional structure of a BSS Check the topology of a BSS Handle the BSS files Check the BSS software Handle measurement campaigns Check the telecom resources Check the configuration of the MFSs Check the logical parameters of the BSCs and of the cells Manage the current and historical alarms Configure the alarms - Training module 3FL99299AAAA - Understanding GSM or TMO18356 BSS B12 GSM & E-GPRS Overview - Training module TMO60021 BSS GERAN Solution Description - Training module TMO60033 9153 OMC-R Description 1 Introduction - Operation & maintenance principles - Operation & maintenance sub-system - Fault management processing - SBL and RIT definition (internal BSC/BTS view) - SBL states - Managed object definition (OMC view) - Managed object states - SBL and managed object state mapping - Connection to the OMC-R - Iconbox - Generic customer documentation 2 BSS supervision - BSSUSM main window - BSC, BTS, TC supervision Course Contents - Alarm reporting on the abis - File and software management - Hardware/functions relationship - Navigation from the BTS to the abis - Navigation from the sector to the cell - Permanent Measurement Campaign (PMC) - On-Demand Measurement Campaign (ODMC) - Usage State on Demand (USD) - USD cell overview - USD A interface 3 MFS supervision - MFSUSM Ater supervision, configuration, navigation - MFSUSM Gb supervision - Gb, links configuration - IMT site view, front view 29 / 52

4 Radio network supervision - RNUSM icon - RNUSM main window - Matrix and tree browser - Symbols - BTS, Cell filters - BSS, Cell parameters - Search function 5 Current alarm list management - Current alarms list - Navigation from RNUSM - Navigation from BSSUSM - Actions on the alarms - Navigate to the related equipment and alarm dictionary - Create, modify an alarm sublist - CAL administration - Overflow configuration 6 Historical alarms list management - Retrieve historical alarms - Export alarms - Save alarms - Retrieve saved alarms 30 / 52

TMO60035 9153 OMC-R BSS B12 Configuration Standard Duration N/A 36 N/A Theory/Practical N/A Practical N/A Maximum Participants N/A 8 N/A Personnel in charge of the management of the BSS configuration. By the end of the course, participants will be able to: Describe the main applications of the Iconbox Declare a BSC, a TC and an MFS in the network Create and modify an Abis, a BTS Use the PRC for radio network modification Create and modify a cell Define frequency hopping in a cell Declare the Adjacencies for handover Configure the MFS links Configure (E)GPRS in a cell Modify logical parameters using MLU Manage the BSS software Perform other configuration management tasks - Training module 3FL99299AAAA - Understanding GSM or TMO18356 BSS B12 GSM & E-GPRS Overview - Training module TMO60021 BSS GERAN Solution Description - Training module TMO60033 9153 OMC-R Description - Training module TMO60034 9153 OMC-R Supervision 1 General overview - Situation and functions of the OMC-R - Connection to the OMC-R 2 Data Communication Network (DCN) - Declare a BSS, TC, MFS - SDH links 3 Abis and BTS creation - Create an Abis - Create a BTS - Multiplexing rule: No mux, Static mux - Multiplexing rule: 64 kb/s statistic, 16 kb/s statistic 4 Provisioning radio configuration - RNUSM view - Provisioning Radio Configuration (PRC) Course Contents - Create, populate a PRC - Create, modify, duplicate, map a cell - Drag & drop - Check a PRC - Activate a PRC 5 Radio channel configuration - Frequency hopping - No Hopping (NH), Base Band Hopping (BBH) - No Hopping Radio Hopping (NH-RH) - TRX configuration - Channel types - Radio timeslot configuration - Alternative configuration 6 Other radio configuration - Create an external cell 31 / 52

- Adjacencies - Cell shared - Extension: same band/different band - Merge script - Massive Logical Update (MLU) 7 Configure MFS links - Associate an MFS - Select a BSC - Select a GPU - Link a GPU TP to a BSC TP - Link a GPU TP to a SGSN - Align the links - Check the cross-connections - Connect the GPU - Configure the Atermux - Configure the Gb - Add the NSE - Add the NSVC 8 Configure High Speed Data Services (HSDS) - Configure GPRS - TRX PREF MARK - MAX_PDCH - Attach a secondary Abis - Cell synthesis 9 Software management - General procedure - Software management window - BSC database management - Generate complete BSS package - Automatic DLS backup 32 / 52

Course Number & Title TMO18071 9153 OMC-R B12 System Administration Standard Duration N/A 18 N/A Theory/Practical N/A Practical N/A Maximum Participants Teaching Languages Course Contents N/A 8 N/A English Personnel in charge of the System Administration of the Alcatel-Lucent 1353 RA OMC-R. By the end of the course, participants will be able to: Describe the features, configurations and software architecture of the Alcatel- Lucent 1353 RA OMC-R; To use online documentation; Perform the administrative tasks in order to maintain the Alcatel-Lucent 1353 RA OMC-R using the related documentation; Administrate MPM. The audience must have attended to the training TMO60033 9153 OMC-R Description, or have used the 9153 OMC-R application already. 1. A1353 RA system introduction General overview Software Administration overview 1353 RA file structure 2. Use of related document On-line help On-line documentation 3. A1353 RA Administration tasks User creation and access right management OSM administration facilities: administration OSM administration facilities: configuration Others administration tasks Back-up / restore Administrative tasks summary 4. Appendix and abbreviations 5. Annex : External Interfaces Files & Formats (ACIE, APME, etc.) 33 / 52

TMO18337 BSS Maintenance, Supervision, Configuration & Monitoring Assessment Standard Duration N/A 6 N/A Theory/Practical N/A Practical N/A Maximum Participants N/A 1 N/A People in charge of maintenance, supervision, configuration and/or monitoring of BSS network Alcatel-Lucent University assesses the trainee on maintenance, supervision and/or configuration tasks based on exercises performed during the corresponding equipment courses in order to: Improve trainee's motivation Improve knowledge/competence transfer between trainer and trainee Method Indeed in the way of the competence acquisition, assessment is a step which allows the trainee to have a real feedback on how he masters the execution of main procedures belonging to the maintenance, supervision and/or configuration job such as board replacement, fault analysis, re-parenting, site creation, parameter settings, indicators monitoring, etc. Practically, thanks to the assessment the trainee will have a clear picture on his real acquired competencies through a straight-forward task-completion report. Moreover, the essential added-value of the assessment is to bring an opportunity to detect and solve a misunderstanding issue in a critical task execution. The trainee attended the training courses relative to the assessment. After the practical course begins the assessment phase in which the trainee has to perform a selection of key exercises already seen during the course with the help of the : Electronic Customer Documentation Connection to 9100 BTS, 9130 BSC/MFS, 9125 TC, 9153 OMC-R, and/or 9959 NPO. Trainee's personal notes The "examiner" monitors the trainee during the practical session. At the end of the assessment, a report is made to the trainee and if requested to the customer. In this report, tasks acquired and tasks not acquired will be clearly identified. Note: assessment duration can be customized according to the number of equipments to do assessments on. 34 / 52

TMO21032 IP Fundamentals Standard Duration TBD 18 18 Theory/Practical TBD Theory Theory Maximum Participants TBD 12 12 This course is intended to provide basic TCP/IP fundamentals to a Network Professional with an entry-level to intermediate knowledge of the Internet Protocols. This course would also be very useful to network designers, administrators, and support engineers. Upon completion of this course, participants will be able to: 1. Define the layers of the Open System Interconnection (OSI) reference model and compare it to the IP Protocol suite 2. Describe IP Protocols, such as TCP, UDP, ICMP, ARP, FTP, HTTP. 3. State the characteristics of an IP Address (IPv4 & IPv6) and indicate different methods of configuration, i.e. DHCP, Static, or MIP 4. Convert decimal numbers to binary 5. Describe the difference between classful and classless IP addresses 6. Utilize a subnetwork netmask in a IP environment 7. Explain Ethernet technology with it's various frame types 8. Describe the contents of VLAN and VPLS 9. Understand the process of setting up LSPs in an IP/MPLS environment 10. Explain AVPs in the Diameter protocol 11. Describe SIP and SIGTRAN signaling Basic experience and/or knowledge of Telecommunications and TCP/IP standards. - OSI Reference Model - IP Protocol Suite (TCP, UDP, Telnet, FTP, HTTP) Course Contents - IP addressing and subnet masking, DHCP, Static, MIP - Ethernet, VLAN, IPMPLS, VPLS, Diameter, SIP, SIGTRAN 35 / 52

TMO18238 BSS B12 BSS over IP Description Standard Duration N/A 6 6 Theory/Practical N/A Theory Theory Maximum Participants N/A 12 12 GSM Technical Project Managers and any staff in needs of understanding how the IP transport is implemented in Alcatel-Lucent BSS Network. Upon completion of this course, participants will be able to: - describe the scope of IP in BSS in B12 - describe the new protocol stacks introduced by the Abis, Ater CS, Ater PS, Gb, A over IP - Describe the hardware impacts of the IP in the BSS - Describe the security enhancement - Describe the A User Plane over IP architecture - Describe the BSC multi-homing feature - Basic knowledge of GSM/BSS B11 - Training module TMO21032 IP Fundamentals 1 Introduction - Legacy transport mode - Interface improvements - IP transport - Advantages of the IP transport - Rules - Possible configurations - Fixed mode BSS - Full IPoEth BSS - BSS flows Course Contents - User plane flow - Control plane flow - O&M flow 2 Native IP transport in the BSS Description - Overview - Case 1: A interface over TDM - Case 2: A interface over IPoEth - Protocol stacks 3 BSS Hardware Impact 4 Enhanced security with IPSec 36 / 52

TMO18358 BSS B12 BSS over IP Configuration Standard Duration N/A 6 N/A Theory/Practical N/A Practical N/A Maximum Participants N/A 8 N/A Alcatel-Lucent and Operator GSM Technical Project Managers and any staff in needs of understanding how the IP transport is implemented in Alcatel-Lucent BSS Network. By the end of the course, the participant will be able to: - Describe the main applications of the Iconbox - Configure the IP parameters in the BSS equipments - Change the BSS Transport mode - Create an Ethernet Abis - Create an IP BTS - Enable the A User Plane Over IP Course Contents - Training module TMO21032 IP Fundamentals - Training module TMO18238 BSS B12 BSS over IP Description 1 General Overview 2 IP Configuration in the MFS 3 IP Configuration in the TC 4 IP Configuration in the BSC 5 IP Configuration in the BTS 6 Change BSS Transport Mode to IP 7 Ethernet Abis and IP BTS creation 8 Activate A User Plane Over IP 9 Annex 37 / 52

TMO18365 BSS B12 GERAN Radio Principles Standard Duration N/A 18 N/A Theory/Practical N/A Theory N/A Maximum Participants N/A 12 N/A Radio optimization, Quality of Service and Radio traffic engineering team Upon completion of this course, participants will be able to: - Describe the BSS & NSS protocols and equipments from a radio engineer standpoint - Link the physical channels and their logical channels - List all radio measurements in GSM and in E-GPRS - Identify all elements in a BTS that affect coverage and capacity - Explain how to perform a simple link budget - Explain why DTX, Frequency Hopping and Antenna Diversity improve the radio quality - Describe the Alcatel-Lucent tool chain in the O&M network - Training module 3FL99299AAAA - Understanding GSM or TMO18356 BSS B12 GSM & E-GPRS Overview - Training module TMO60021 BSS GERAN Solution Description 1 GERAN architecture 2 Protocols 3 GSM layers 4 Radio interface 5 Data link layer 6 Logical channels Course Contents 7 Data coding 8 Radio measurements 9 BTS in & out 10 Link budget & path balance 11 Discontinuous transmission 12 Frequency hopping 13 Tool chain 38 / 52

TMO18096 BSS B12 GSM Quality of Service & Traffic Load Monitoring Standard Duration N/A 30 N/A Theory/Practical N/A Theory N/A Maximum Participants N/A 12 N/A Personnel in charge of the Radio Optimization, Quality of Service and Radio traffic engineering. During this training, the participant will learn how interpret counters and indicators of the Alcatel BSS System, in NPO and in a protocol analyzer (K12). By the end of the course, the participant will be able to interpret : - Global indicators, in order to assess the general quality of the network - Detailed indicators, in order to detect / identify / locate the main malfunctions - Handover indicators, in order to quantify efficiency and reason of HO - Directed retry indicators, in order to quantify efficiency of directed retry - RMS indicators to ease radio optimization and fault detection - Traffic indicators, in order to detect/predict overload and compute adequate cell dimensioning as well as to understand how RTCH resources are used in the network - Describe the Radio Measurements Statistics (RMS) feature - Activate the RMS job and tune RMS templates - Interpret RMS counters And through relevant case studies - Use RMS data for Optimization - Use RMS data for Frequency planning - Training module 3FL99299AAAA - Understanding GSM or TMO18356 BSS B12 GSM & E-GPRS Overview - Training module TMO60021 BSS GERAN Solution Description - Training module TMO18365 BSS GERAN Radio Principles 1. Introduction 2. Call Establishment 3. TCH Establishment 4. HO Indicators Course Contents 6. TCH Indicators 7. RMS Overview 8. RMS Counters 9. RMS Based Radio Network Optimization 10. Annexes 39 / 52

TMO18097 BSS B12 Radio Fine Tuning Introduction Standard Duration N/A 30 N/A Theory/Practical N/A Theory N/A Maximum Participants N/A 12 N/A Personnel in charge of the Radio Optimization, Quality of Service and Radio traffic engineering. By the end of the course, participants will be able, for conventional networks, to: - Characterize the usual radio problems and decide on the appropriate maintenance team; - List and describe BSS radio algorithms and related parameters;list radio parameters and check conformity with Alcatel-Lucent standards; - Estimate the qualitative impact of an algorithm parameter change; - Propose algorithm parameter setup to solve typical radio problems. Note: Hierarchical, dual-band, frequency hopping and GPRS networks are covered in other trainings. - Training module 3FL99299AAAA - Understanding GSM or TMO18356 BSS B12 GSM & E-GPRS Overview - Training module TMO60021 BSS GERAN Solution Description - Training module TMO18365 BSS GERAN Radio Principles - Training module TMO18096 BSS GSM Quality of Service & Traffic Load Monitoring Section 1: Introduction Radio Problems Section 2: Idle Mode Idle Mode Cell (Re)Selection Course Contents Section 3: Dedicated Mode Radio Measurement Principles Radio Link Supervision Power Control Algorithm Handover Algorithms AMR Codec Adaptation Section 4: RAM Resource Allocation and Management Section 5: Optimization Methodology Optimization Methodology Case Studies Section 6: Annexes Annexes Exercises and Case Studies Solution 40 / 52

TMO18098 BSS B12 Multilayer and Multiband GSM Network Radio Optimization Standard Duration N/A 30 N/A Theory/Practical N/A Theory N/A Maximum Participants N/A 12 N/A Radio Network Engineers in charge of optimizing a hierarchical network. During the course, the trainee will be able to describe the specific radio algorithms in multiband/multilayer networks in order to enhance the offered QoS.By the end of the course, the participant will be able to: - Describe the concepts and strategy of multiband and hierarchical networks. - Describe the specific type of cells implemented in multiband and hierarchical networks. - Describe the specific radio algorithms used in the Alcatel-Lucent BSS in a multiband and hierarchical network. - Propose default parameter values for the cells of a multiband and hierarchical network using these algorithms. - Propose a list of specific indicators to monitor QoS and traffic in a multiband and hierarchical network. Note: Radio Network Planning issues like micro site detection, site planning, frequency planning is not included. - Training module TMO18365 BSS GERAN Radio Principles - Training module TMO18096 BSS GSM Quality of Service & Traffic Load Monitoring - Training module TMO18097 BSS Radio Fine Tuning Introduction Multiband/Multilayer Network Architecture - Concepts and strategies - Cellular network architecture - Choosing relevant architecture - Requirements Algorithms and Associated Parameters - Introduction - Neighboring cells list - Idle mode selection and reselection - Call setup - Handover strategies - Main standard handover algorithms - Emergency Handover Algorithms for MBML Networks - Better Conditions Handover Algorithms for MBML Networks - Multiband Cells - Candidate Cell Evaluation Creating a Multilayer Network Course Contents - Adding a Microcellular Laye - Adding Hot Spot Microcell for Traffic - Monitoring QoS in a multilayer network Creating a Multiband Network - Introduction - Collocate the new band in a monolayer network - Collocate the new cells in upper/lower layer of a multilayer network - QoS Monitoring Case studies - Radar cell - Quadrilayer network: Macro 900 + 1800 / Micro 900 + 1800 - Symmetric and Asymetric microcells at street corner - Indoor microcell within a monolayer network - Trilayer network: indoor cell within a multilayer network - Indoor cell congestion - Transforming a microcell into an indoor cell - Picocells in skyscrapers 41 / 52

TMO18106 BSS B12 E-GPRS Radio Algorithms Description Standard Duration N/A 30 N/A Theory/Practical N/A Theory N/A Maximum Participants N/A 12 N/A Personnel in charge of Radio engineering & BSS optimization and quality system engineers. By the end of the course, participants will be able to: Describe the main (E)GPRS mechanisms and concepts; Describe the Radio resource management in both TDM and IP transport mode; Describe the Radio link control; Estimate qualitatively the impact of a parameter change in order to solve typical problems or enhance the GPRS performance. - Training module 3FL99299AAAA - Understanding GSM or TMO18356 BSS B12 GSM & E-GPRS Overview - Training module TMO60021 BSS GERAN Solution Description - Training module TMO18365 BSS GERAN Radio Principles - Training module TMO18096 BSS GSM Quality of Service & Traffic Load Monitoring - Training module TMO18097 BSS Radio Fine Tuning Introduction Principles Radio Resource Management in TDM mode Course Contents Radio Resource Management in IP mode Radio Link Control Case studies 42 / 52

TMO18107 BSS B12 E-GPRS Quality of Service Monitoring Standard Duration N/A 24 N/A Theory/Practical N/A Theory N/A Maximum Participants N/A 12 N/A Personnel in charge of Radio Optimization, Quality of Service and Radio traffic engineering. By the end of the course, participants will be able to: Describe the scope of work of BSS GPRS QoS monitoring; Interpret the BSS GPRS QoS indicators attached to each BSS GPRS procedure or algorithm having an impact on QoS; Interpret the BSS GPRS PM counters used in the computation formulae of QoS indicators; Detect the main BSS QoS problems;analyze the main BSS QoS problems; Correlate with BSS GSM QoS problems; List the probable causes of BSS GPRS QoS degradation. - Training module TMO18096 BSS GSM Quality of Service & Traffic Load Monitoring - Training module TMO18097 BSS Radio Fine Tuning Introduction - Training module TMO18106 BSS E-GPRS Radio Algorithms Description Rule of the BSS in GPRS QoS Monitoring Reminders on Main BSS GPRS Telecom Procedures Course Contents Main BSS (E) GPRS QoS Counters and Indicators Description Detection of Main BSS (E) GPRS QoS Problems Analysis of Main BSS (E) GPRS QoS Problems 43 / 52

TMO18142 BSS B12 BSS over IP QoS Monitoring & Radio Algorithms Standard Duration N/A 12 N/A Theory/Practical N/A Theory N/A Maximum Participants N/A 12 N/A Alcatel and Operator radio engineering team, BSS optimization and quality system engineers. By the end of the course, the participant will be able to: Describe the IP transport network in the BSS B12 Describe BSSoIP protocol stacks Monitor the IP QoS and traffic of each BSS interface Perform traces on the main interfaces Tune the main IP parameters available in the BSS Troubleshoot typical failures of BSSoIP network Course Contents - Training module TMO21032 IP Fundamentals - Training module TMO18238 BSS B12 BSS over IP Description - Training module TMO18358 BSS B12 BSS over IP Operation 1. BSS over IP 2. Appendix 1. Introduction 2. Network Topologies 3. Telecom Flows and Protocols 4. QoS Management 5. Abis Bandwidth Management 6. QoS Monitoring 1. Appendix 44 / 52

TMO18048 9959 NPO M4 Standard Operations (B12-UA8-LA4) Standard Duration N/A 18 18 Theory/Practical N/A Practical Practical Maximum Participants N/A 8 8 Radio Networks engineers in charge of radio networks optimization using the Networks Performance Optimizer (NPO) tool. Upon completion of this course, participants will be able to: - describe the Architecture and the main functions of the NPO tool - browse Network Topology and view design parameters - display the Quality of Service counters and indicators - generate Reports for QoS management Understanding on 2G, 3G, and 4G radio architecture network NPO Description - Overview of NPO - Interfaces with Data Sources - QoS Consolidation - Analysis Desktop Topology and Design - Topology Classification - Function Classification - Working Zone - Object Zone - Topology and Logical - "Post-its" function of NPO Tuning Session Course Contents Counters and Indicators - Indicators Types - Property Window - Display Counters and Indicators - Indicators Editor QoS Alerter Quality of Service Analysis - Reports Overview - Reports Types - View Description - Report Creation - Export Interfaces Cartographic view 45 / 52

TMO18355 9959 NPO M4 Platform Administration (M3-M4) Standard Duration N/A 12 12 Theory/Practical N/A Practical Practical Maximum Participants N/A 8 8 Network Administrators (IT) in charge of System & Platform Administration in the ALU BSS Network, as personnel already in charge of maintaining the O&M Servers (OMC-R, WMS, PCMD, SAM, etc.). By the end of the course, participants will be able to: - Describe the features, configurations and basic SW architecture of NPO - Create & manage the users, - Monitor & manage the processes, - Manage the scripts and daily routines, - Read (some) logfiles, - Monitor the used and free disk storage, - Configure & check the datasources (OMC-R, RNP), - Verify the data are loaded in NPO, - Describe interactions with the ORACLE database, - Troubleshoot some frequently met problems on NPO Server, - Perform backup/restore operations. Good knowledge of UNIX/LINUX commands and Solaris/HP systems 1 Platform Administration Description > LAN Architecture > Hardware & O/S > NPO Automatic Actions > Auxiliary Servers > Oracle Database > Wibox > Administration Facilities > Import/Export Management > Data Management > Platform Administration 2 User Administration > Start CSA (Access Right Defs) > CSA User & Session Manager > Definitions and Tasks > Create Users > Exercise > Tools > Monitoring Users > CSA Federation Environment > External LDAP > Tools Course Contents 3 System Monitoring > Open PMON > Process Monitoring for Std Config > Process Monitoring for Cluster Config > Process Monitoring in Command Line > Resources Monitoring for Std Config 4 Log Files > Log Browsing and Log Viewer > Filter Management > Detailed Log Viewer > System Log Files 5 Storage Monitoring > Disk Occupancy > Check Occupancy With ASM > Corrective Actions > Storage Duration > Storage Used Space > In the Client > Reports - Generalities > Reports - Scheduled Execution > Reports - Archival 46 / 52