Small Cell Solutions LR14 SCM Training Catalogue

Transcription

1 Small Cell Solutions LR14 SCM Training Catalogue Document Issue: Ed 1.0/EN Date of Issue: january 2015

2 Copyright 2014 by Alcatel-Lucent. All Rights Reserved. About Alcatel-Lucent Alcatel-Lucent (Euronext Paris and NYSE: ALU) provides solutions that enable service providers, enterprises and governments worldwide, to deliver voice, data and video communication services to end-users. As a leader in fixed, mobile and converged broadband networking, IP technologies, applications, and services, Alcatel-Lucent offers the end-to-end solutions that enable compelling communications services for people at home, at work and on the move. For more information, visit Alcatel-Lucent on the Internet: Notice The information contained in this document is subject to change without notice. At the time of publication, it reflects the latest information on Alcatel-Lucent s offer, however, our policy of continuing development may result in improvement or change to the specifications described. Trademarks Alcatel, Lucent Technologies, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. Alcatel- Lucent assumes no responsibility for inaccuracies contained herein. Purpose This document describes the training portfolio related to the Small Cell Solution LR14 SCM. This catalog has been especially designed to help persons in charge of defining training needs for the Small Cell Solution LR14 SCM. 2 / 36

3 Contents 1 TRAINING OVERVIEW... 4 TRAINING STRUCTURE... 4 TRAINING DELIVERY JOB-ORIENTED TRAINING PACKAGES... 5 SMALL CELL LR14.2 SC - LR14 SCM EVOLUTION... 6 Evolution from LR14.2 SC to the LR14 SCM... 6 Small Cell LR14.2 SC - LR14 SCM Evolution 6 Small Cell LR14 SCM 5620 SAM Operations 6 Small Cell LR14 SCM SeGW Principles 6 TECHNICAL MANAGER, PROJECT MANAGER... 7 Theoretical Introduction into the Small Cell Solution LR14 SCM... 7 Course Title 7 Small Cell LR14 SCM Overview 7 Self training : Introduction into the Small Cell Solution LR14 SCM... 7 SMALL CELL SOLUTION REMOTE TECHNICAL SUPPORT (TIER1 OR LEVEL 1)... 8 Specific Courses for Small Cell Solution Remote Maintenance Engineers... 8 SMALL CELL SOLUTION REMOTE TECHNICAL SUPPORT (TIER2 OR LEVEL 2)... 9 Theoretical Introduction into the Small Cell Solution LR14 SCM... 9 Self training : Introduction into the Small Cell Solution LR14 SCM... 9 Specific Courses for Small Cell Solution Technical Support SMALL CELL SOLUTION MAINTENANCE TECHNICAL SUPPORT ENGINEER (TIER3 OR LEVEL 3) Theoretical Introduction into the Small Cell Solution LR14 SCM Self training : Introduction into the Small Cell Solution LR14 SCM Specific Courses for Small Cell Solution Maintenance Technical Support Engineers SMALL CELL SOLUTION PLANNING AND OPTIMIZATION PROFESSIONAL Theoretical Introduction into the Small Cell Solution LR14 SCM Self training : Introduction into the Small Cell Solution LR14 SCM Specific Courses for Small Cell Solution Planning and Optimization Professionals COMPLETE LR14 SCM TRAINING COURSES TMO54103 Small Cell LR14 SCM Overview for call center 16 TMO54095W Small Cells Concepts 17 TMO54096W Small Cell LR14 SCM Architecture and Network Elements 18 TMO54097W LR14 SCM Small Cell Features 19 TMO54209 LR14 SCM Small Cell Overview 20 TMO18570 Small Cell LR14.2 SC - LR14 SCM Evolution 21 TMO54017 ALVF (Alcatel-Lucent Virtual Firewall) Brick R 9.4 Provisioning and OAM (Small Cell) 22 TMO18566 Small Cell LR14 SCM SeGW principles 23 TMO54200 Small Cell LR14 SCM OAM Overview 24 TMO54102 Small Cell 9952 WPS (Wireless Provisioning System) LR14 SCM Configuration 25 TMO54201 Small Cell LR14 SCM HDM Operations 26 TMO18561 Small Cell LR14 SCM 5620 SAM Operations 27 TMO54204 Small Cell LR14 SCM SC Gateway (ATCA Based) 28 TMO54207 Small Cell LR14 SCM Trouble Shooting Concepts 30 TMO54100 Small Cell LR14 SCM (3G/4G) RF planning and design 31 TMO54107 Small Cell LR14 SCM (3G/4G) Introduction to QoS monitoring 32 TMO NPO M6.2 Standard Operation 33 TMO MS-NPO M6.2 Multi-standart Advanced Operations 34 TMO54090W 9955 RNP (Radio Network Planning) V7.1 Operation 35 4 IP CORE TRAINING SOLUTION SR MANAGEMENT (NOT OFFERED IN WIRELESS) Suitable Courses for Small Cell Solution / 36

4 1 Training Overview Training Structure Job-Orientated Training Multi-Customer Training Ordering Training The training portfolio is job-oriented. It provides the sets of modules packaged to fulfill the needs of each job. These packages have been carefully designed to cover all the educational aspects of Small Cell Solution operators. A complete description of each module is given in Section 2. Multi-customer sessions are organized throughout the year. You can find the schedule of these sessions on the extranet. NOTE: The sessions are confirmed when there are at least four (4) participants. The sequences can be ordered globally as described in this document, but they can also be built by combining elementary training modules. NOTE: When ordering several sequences for the same trainees, check there are no duplicate modules. The same module can be part of several sequences. Training Delivery Teaching Language Training Documentation Training Location Number of Participants Training Platforms Training Prerequisites All training courses can be delivered in. Most of them can also be delivered in other languages. Please refer to the individual training module description to check in what language the training module can be delivered. All training documentation given with the training course is only available in. All training modules can be delivered either at Alcatel-Lucent premises or on the customer s site. As a general rule, the number of participants is 12 for theoretical training and 8 for practical training. For practical training, the number of participants depends on the amount of equipment required. When the training is requested on the customer s site, please check what equipment is available. Alcatel-Lucent has its own training platform for practice. When practical training is delivered on site, it is the responsibility of the customer to provide access to platforms. For each module, prerequisites are specified; please make sure the trainees fulfill them. 4 / 36

5 2 Job-Oriented Training Packages For each job profile, the following information is given: Course Number Course Title Duration, indicated in hours (1 day is equivalent to 6 hours training). (if any) The Training column is composed of: C: c-learning, classroom training V: v-learning, virtual class I: i-learning, individual training (web-based training) The type of training is classified as follows: T: Theory P: 5 / 36

6 Job Profile Small Cell LR14.2 SC - LR14 SCM evolution LR14.2 SC experience Evolution from LR14.2 SC to the LR14 SCM Course Number Course Title Duration Training TMO18570 Small Cell LR14.2 SC - LR14 SCM Evolution 6 hours C,V T And optionally in case of introduction of 5620 SAM or 9966 SC GW or 7750 SR as SeGW in LR14 SCM: Course Number Course Title Duratio n Training TMO18561 Small Cell LR14 SCM 5620 SAM Operations 6 hours C,V T/P TMO54204 Small Cell 9966 SC GW LR14 SCM OAM (ATCA based) 6 hours C,V P TMO18566 Small Cell LR14 SCM SeGW Principles 6 hours C,V T 6 / 36

7 Job Profile Technical Manager, Project Manager Telecom and Radio Background, preferred UMTS Network Architecture and Signaling, TCP/IP basic knowledge Theoretical Introduction into the Small Cell Solution LR14 SCM Course Number Course Title Duration Training TMO54209 Small Cell LR14 SCM Overview 12 hours C,V T Our alternative web based training solution: Self training : Introduction into the Small Cell Solution LR14 SCM Course Number Course Title Duration Training TMO18245W 9300 W-CDMA UMTS Overview 6 hours I T TMO54095W 9960 Small Cell s Concepts 1 hour I T TMO54096W Small Cell LR14 SCM Architecture and Network Elements 2 hours I T TMO54097W Small Cell Features 2 hours I T 7 / 36

8 Job Profile Small Cell Solution Remote Technical Support (Tier1 or level 1) TCP/IP basic knowledge Specific Courses for Small Cell Solution Remote Maintenance Engineers Course Number Course Title Duration Training TMO54103 Small Cell Overview for call center 3 hours C,V T 8 / 36

9 Job Profile Small Cell Solution Remote Technical Support (Tier2 or level 2) Telecom and Radio Background, preferred UMTS Network Architecture and Signaling, TTP18031 IP concept for Mobile networks or equivalent TCP/IP knowledge : W-CDMA principles: Cell selection, re-selection, handover types, resource allocation,.. Ethernet technology: Bridges and Switches, Virtual LANs. Point to Point transport: PPP/ML-PPT IP Layer: IP addressing and subnet masking, DHCP, Static, MIP, Routing principles, Redundancy (HSRP/VRRP) Transport Layer: UDP,TCP, SCTP Application Services: Synchronization (NTP), FTP/ SFTP, VoIP Quality of Service: QoS problems, Mechanisms of the QoS MPLS overview: Label switching, MPLS VPN services IPSEC: Security services, IPSEC operation Theoretical Introduction into the Small Cell Solution LR14 SCM Course Number Course Title Duration Training TMO54209 Small Cell LR14 SCM Overview 12 hours C,V T Our alternative web based training solution: Self training : Introduction into the Small Cell Solution LR14 SCM Course Number Course Title Duration Training TMO18245W 9300 W-CDMA UMTS Overview 6 hours I T TMO54095W 9960 Small Cell Concepts 1 hour I T TMO54096W Small Cell LR14 SCM Architecture and Network Elements 2 hours I T TMO54097W Small Cell Features 2 hours I T 9 / 36

10 Specific Courses for Small Cell Solution Technical Support Course Number Course Title Duration Training TMO54017 (1) ALVF (Alcatel-Lucent Virtual Firewall) Brick R 9.4 Provisioning and OAM (Small Cell Solution) 18 hours C P TMO18566 Small Cell LR14 SCM SeGW Principles 6 hours C,V T TMO54200 Small Cell LR14 SCM OAM Overview 3 hours C,V T TMO54201 Small Cell LR14 SCM HDM Operations 6 hours C,V P TMO18561 Small Cell LR14 SCM 5620 SAM Operations 6 hours C,V P TMO54204 Small Cell 9966 SC GW LR14 SCM OAM (ATCA based) 6 hours C,V P (1) Only valid If you have Brick as the SeGW 10 / 36

11 Job Profile Small Cell Solution Maintenance Technical Support Engineer (Tier3 or level 3) Telecom and Radio Background, preferred UMTS Network Architecture and Signaling, TTP18031 IP concept for Mobile networks or equivalent TCP/IP knowledge: W-CDMA principles: Cell selection, re-selection, handover types, resource allocation, Ethernet technology: Bridges and Switches, Virtual LANs. Point to Point transport: PPP/ML-PPT IP Layer: IP addressing and subnet masking, DHCP, Static, MIP, Routing principles, Redundancy (HSRP/VRRP) Transport Layer: UDP,TCP, SCTP Application Services: Synchronization (NTP), FTP/ SFTP, VoIP Quality of Service: QoS problems, Mechanisms of the QoS MPLS overview: Label switching, MPLS VPN services IPSEC: Security services, IPSEC operation Theoretical Introduction into the Small Cell Solution LR14 SCM Course Number Course Title Duration Training TMO54209 Small Cell LR14 SCM Overview 12 hours C,V T Our alternative web based training solution: Self training : Introduction into the Small Cell Solution LR14 SCM Course Number Course Title Duration Training TMO18245W 9300 W-CDMA UMTS Overview 6 hours I T TMO54095W 9960 Small Cell Concepts 1 hour I T TMO54096W Small Cell LR14 SCM Architecture and Network Elements 2 hours I T TMO54097W Small Cell Features 2 hours I T 11 / 36

12 Specific Courses for Small Cell Solution Maintenance Technical Support Engineers Course Number Course Title Duration Training TMO54017 (1) ALVF (Alcatel-Lucent Virtual Firewall) Brick R 9.4 Provisioning and OAM (Small Cell Solution) 18 hours C P TMO Small Cell LR14 SCM SeGW Principles 6 hours C,V T TMO54200 Small Cell LR14 SCM OAM Overview 3 hours C,V T TMO54201 Small Cell LR14 SCM HDM Operations 6 hours C,V P TMO54102 Small Cell 9952 WPS (Wireless Provisioning System) LR14 SCM Configuration 6 hours C,V P TMO18561 Small Cell 5620 SAM LR14 SCM Operations 6 hours C,V P TMO54204 Small Cell 9966 SC GW LR14 SCM OAM (ATCA based) 6 hours C,V P TMO54207 Small Cell LR14 SCM Trouble Shooting concepts 18 hours C P (1) Only valid If you have Brick as the SeGW 12 / 36

13 Job Profile Small Cell Solution Planning and Optimization Professional Telecom and Radio Background, preferred UMTS Network Architecture and Signaling, TTP18031 IP concept for Mobile networks or equivalent TCP/IP knowledge: W-CDMA principles: Cell selection, re-selection, handover types, resource allocation, Ethernet technology: Bridges and Switches, Virtual LANs. IP Layer: IP addressing and subnet masking, DHCP, Static, MIP, Routing principles, Redundancy (HSRP/VRRP) Transport Layer: UDP,TCP, SCTP Application Services: Synchronization (NTP), FTP/ SFTP, VoIP Quality of Service: QoS problems, Mechanisms of the QoS MPLS overview: Label switching, MPLS VPN services IPSEC: Security services, IPSEC operation Course Number Course Title Duration Training TMO18245W 9300 W-CDMA UMTS Overview 6 hours I T TMO W-CDMA UA08 R99 Radio Principles 12 hours C,V T TMO W-CDMA UA08 HSxPA Radio Principles 12 hours C,V T TMO RNP (Radio Network Planning) Fundamentals UTRAN 18 hours C,V P Course Number Course Title Duration Training TMO21054W LTE Overview 6 hours C,V T TMO21059 LTE-Advanced Technical Overview 6 hours C,V T TMO LTE RAN Radio Principles Description (R11 3GPP) 18 hours C,V T TMO54044W 9400 RNP (Radio Network Planning) Fundamentals LTE 5 hours C,V P Theoretical Introduction into the Small Cell Solution LR14 SCM Course Number Course Title Duration Training TMO54209 Small Cell LR14 SCM Overview 12 hours C,V T Our alternative web based training solution: 13 / 36

14 Self training : Introduction into the Small Cell Solution LR14 SCM Course Number Course Title Duration Training TMO18245W 9300 W-CDMA UMTS Overview 6 hours I T TMO54095W 9960 Small Cell s Concepts 1 hour I T TMO54096W Small Cell LR14 SCM Architecture and Network Elements 2 hours I T TMO54097W Small Cell Features 2 hours I T Specific Courses for Small Cell Solution Planning and Optimization Professionals Course Number Course Title Duration Training TMO54102 Small Cell 9952 WPS (Wireless Provisioning System) LR14 SCM Configuration 6 hours C,V P TMO54100 Small Cell LR14 SCM (3G/4G) RF planning and design 18 hours C,V T TMO54107 Small Cell LR14 SCM (3G/4G) Introduction to QoS monitoring 12 hours C,V T Note: The software tool for detailed industry-standard software for in-building wireless design and deployment that is used by the Alcatel-Lucent Services Group is ibwave. The detailed course descriptions are NOT part of this course catalogue! For the course curriculum of all courses concerning the indoor planning tool ibwave, see: Specific Courses with NPO tool Options: Course Number Course Title Duration Training TMO18048 TMO NPO (Network Performance Optimizer) M6.2 Standard Operations 9959 NPO (Network Performance Optimizer) M6.2 Multi-Standard Advanced Operation 18 hours C P 12 hours C P Specific Courses with RNP tool Options: Course Number Course Title Duration Training TMO54090W 9955 RNP (Radio Network Planning) Operation 5 hours I T 14 / 36

15 3 Complete LR14 SCM Training Courses For each training course, the following information is given: Course Title Course Number Duration, indicated in hours (1 day is equivalent to 6 hours training) The Training column is composed of: C: c-learning, classroom training V: v-learning, virtual class I: i-learning, individual training (web-based training) The type of training is classified as follows: T: Theory P: The maximum number of participant Applicable to c-learning and v-learning only Not applicable to i-learning : the job profiles for which the course has been designed Objectives: A brief description of the skills participants will acquire during the course (if any) General areas of knowledge and/or specific Alcatel-Lucent training course(s) Course content: a brief description of the topics presented during the course and the areas covered by the component modules 15 / 36

16 TMO54103 Small Cell LR14 SCM Overview for call center Training Standard Duration N/A 3 N/A Theory N/A N/A Maximum Participants N/A N/A N/A Objectives Call Center (Front-Office) Staff. Upon completion of this course, participants will be able to: - Explain the concept of the Small Cell Solution - Name the different NEs of a Small Cell Solution and their basic functions - Understand the Small Cell registration procedure - List the possible reasons for failures. Course Contents Technical interest. 1. Small Cell Solution concepts 2. Small Cell Solution architecture 3. Small Cell Solution network elements 4. Small Cell registration procedure 5. Possible reason for failures. 16 / 36

17 TMO54095W Small Cells Concepts Training Standard Duration 1.0 N/A N/A Theory N/A N/A Maximum Participants N/A N/A N/A Objectives Course Contents Small Cell Solution managers, operation, maintenance and technical engineers. Upon completion of this course, participants will be able to: - Explain the concept of the Small Cell Solution - Explain the term Flat IP architecture - Explain the difference between W-CDMA network and a Small Cell Solution - Name the operator benefits - List the consumer benefits Understanding of wireless systems, preferred UMTS Network Architecture and Signaling. 1. Flat IP architecture 2. Operator benefits 3. Consumer benefits 4. Small Cell products 17 / 36

18 TMO54096W Small Cell LR14 SCM Architecture and Network Elements Training Standard Duration 2 N/A N/A Theory N/A N/A Maximum Participants N/A N/A N/A Objectives Course Contents Small Cell Solution managers, operation, maintenance and technical engineers. Upon completion of this course, participants will be able to: - Identify the different NEs of a Small Cell Solution, their interfaces and functions - Name the hardware architecture of a Small Cell Solution. Understanding of wireless systems, preferred UMTS Network Architecture and Signaling. 1. Small Cell Solution architecture 2. Small Cell Solution network elements 3. Small Cell Solution hardware architecture 18 / 36

19 TMO54097W LR14 SCM Small Cell Features Training Standard Duration 2 N/A N/A Theory N/A N/A Maximum Participants N/A N/A N/A Objectives Course Contents Small Cell Solution managers, operation, maintenance and technical engineers. Upon completion of this course, participants will be able to: - Describe how access restriction is realized within a Small Cell Solution - Explain the Small Cell Solution location design - Explain auto-configuration and self-optimization - Describe additional features (UE-based assisted GPS, etc.) - Explain the Small Cell registration procedure. Understanding of wireless systems, preferred UMTS Network Architecture and Signaling. 1. Access restriction 2. Small Cell location design 3. Auto configuration and self-optimization 4. Small Cell Solution mobility 5. Additional features 19 / 36

20 TMO54209 LR14 SCM Small Cell Overview Training Standard Duration N/A N/A Theory Theory Maximum Participants N/A Objectives Course Contents Anybody who needs to be aware of Alcatel-Lucent business and to understand global announcements related to the Small Cell Solution. Small Cell Solution managers, operation, maintenance and technical engineers. By the end of the course, participants will be able to: Explain Small Cell concepts, Explain the Small Cell Solution functional architecture, Describe the Small Cell Solution hardware, Name the Small Cell Solution interfaces and their protocols, Describe the Small Cell Solution Call and Signaling flows, Describe the Macro-Small Cell radio co-existence, Explain Small Cell service coverage and identify RF interference issues, Name Small Cell features. Understanding of wireless systems, preferred UMTS Network Architecture and Signaling. Section 1: Introduction Introduction Section 2: Small Cell Solution overview Concepts Functional architecture Hardware overview Interfaces and protocols Call and signaling flows Section 3: Macro-Small Cell radio co-existence Small Cell service coverage Interference management Section 4: Small Cell Solution features General features Release specific features 20 / 36

21 TMO18570 Small Cell LR14.2 SC - LR14 SCM Evolution Training Standard Duration N/A 6 6 N/A T T Maximum Participants N/A Objectives This course has been designed for Small Cell Solution managers, operation, maintenance and technical engineers to provide a good understanding of all new features implemented up to LR14 SCM. This course provides you an introduction to the new MS Small Cell Solution features in LR 14 SCM. This course is designed to give you a solid grounding in the main features behind the Small Cell Solution in LR 14 SCM and it will serve as the foundation for further studies and for working with the system itself. By the end of the course, participants will be able to: Describe the new features of LR14 SCM Course Contents Understanding of wireless systems, experience with Small Cell Solution in LR14.2 SC Introduction Features Architecture and hardware Transport Security Telecom services and mobility OAM features Capacity and performance 21 / 36

22 TMO54017 ALVF (Alcatel-Lucent Virtual Firewall) Brick R 9.4 Provisioning and OAM (Small Cell) Training Standard Duration N/A 18 N/A N/A N/A Maximum Participants N/A 8 N/A Objectives Course Contents Network Operations and Maintenance personnel, Network Security Administrators, and Network Analysts who operate, maintain or configure the Alcatel-Lucent SMS and VPN Firewall for a Small Cell Solution. Small Cell Solution System Engineers (Field Technicians) and Maintenance Engineers Upon completion of this course, participants will be able to: - Install and configure the ALSMS and Brick - Secure encrypted connections - Perform configuration and administration tasks - Explain the functionality of ALSMS Students must have a working knowledge of the IEEE 802 reference model, Layer 2 Ethernet, IP addressing, IP Routing concepts and the Windows -based platform. Students should have completed the inter-working theory course or possess equivalent knowledge. 1. ALSMS GUI and Brick configuration 2. Virtual firewall-zone rule set & policy rules 3. Report generation and log monitoring 4. Command Line Interface 5. Network user authentication 6. Alarms triggers and actions 7. Network Address Translation 8. Remote ALSMS Management 9. Virtual Private Networks 10. IPSec client to LAN VPN 11. Quality of Service 12. Brick failover 13. VLAN configuration 14. Certificate Manager 22 / 36

23 TMO18566 Small Cell LR14 SCM SeGW principles Training Standard Duration N/A 6 N/A N/A Theory N/A Maximum Participants N/A 12 N/A Objectives Network Operations and Maintenance personnel, Network Security administrators, and network analysts who operate, maintain or configure the Alcatel-Lucent SeGW for a Small Cell Solution. This course provides an overview of IPSec concepts and applications, including a hardware overview of the most current features, scaling, and resiliency load sharing features needed for the Small Cell Solution. Upon completion of this course, participants will be able to: Explain how IPSec is implemented on the 7750 SR Understand the IPSec configuration within the Small Cell Solution Identify PKI and certificates. Trainees must have a working knowledge of the IEEE 802 reference model, Layer 2 Ethernet, IP addressing, IP Routing concepts as well as IPSec, Firewall, NAT. Understanding of the Small Cell (TMO54095W, TMO54096W). Section 1: SeGW Overview Introduction (IPSec in 3G/4G Small Cell reference architecture) Hardware Performance and scalability Function service models Section 2: PKI support Overview Certificate management capabilities Small Cell Solution certificates Course Contents Section 3: IPSec solutions IPSec interfaces and tunnels Dynamic Site to Site tunnel Remote Access tunnels Routing and Route Leaks Section 4: Resilience SeGW Nodal High availability Multi-Chassis redundancy Small Cell Solution Back-End-failover Section 5: Filtering and stateful firewall Access Control Lists Stateful firewall Application Assurance (Firewall Rule) configuration 23 / 36

24 TMO54200 Small Cell LR14 SCM OAM Overview Training Standard Duration N/A 3 3 N/A Theory Theory Maximum Participants N/A Objectives Course Contents Small Cell Solution System Engineers (Field Technicians) & Maintenance Engineers By the end of the course, participants will be able to: List the challenges of an OAM system in a Small Cell Solution, Explain how the Small Cell Management is implemented into the Small Cell Solution, Identify the different Small Cell Management parts and their general functions, Describe the Small Cell Management architecture, Name the Small Cell Management hardware, Name OAM functions for the Small Cell Solution NEs carried out by the Small Cell Management. Understanding of wireless systems, Small Cell LR14 SCM Overview 1 Course introduction 2 Small Cell Management overview - The challenges - Network architecture - MOCN with shared spectrum - W-CDMA + Small Cell - Motive Home Device Manager WPS Small Cell SAM Small Cell 3 Small Cell Management functions, architecture and hardware - Small Cell Management System Upgrade to LR14 SCM - Small Cell Management architecture - Small Cell Management detailed architecture - Small Cell Management North Bound interfaces - Small Cell Management hardware - Support of new HDM hardware 4 OAM in Small Cell Management - OAM support overview - Small Cell Management - WPS support of SC Gateway - SC GW software management and inventory - Fault Management of Small Cell Gateway in 5620 SAM - Performance Management 24 / 36

25 TMO54102 Small Cell 9952 WPS (Wireless Provisioning System) LR14 SCM Configuration Training Standard Duration N/A 6 6 N/A Maximum Participants N/A Objectives Course Contents Small Cell RF Engineers, Small Cell Solution System Engineers, Small Cell Solution Maintenance Engineers Upon completion of this course, participants will be able to: - Employ and master 9952 WPS for Small Cell Solution - Create Small Cell - Propagate parameters changes - Check Small Cell configuration consistency - Exchange configuration management files with 5620 SAM main server Understanding of wireless systems (preferred UMTS Network Architecture and Signaling), Small Cell LR14 SCM Overview 1. Small Cell configuration process 2. WPS environment 3. GUI user guide 4. Parameters & objects 5. WPS tools 6. SC profile handling 25 / 36

26 TMO54201 Small Cell LR14 SCM HDM Operations Training Standard Duration N/A 6 6 N/A Maximum Participants N/A Objectives Small Cell Solution System Engineers (Field Technicians) & Maintenance Engineers Upon completion of this course, participants will be able to: - Describe the location of HDM within the Small Cell Management architecture - Describe the basics of TR Explain the architecture of the Motive HDM - Compare the different activation scenarios - Describe the various HDM functions - Explain the HDM adaption kit and registration scenarios - Explain the NBI and HDM-WMS synchronization - Describe the firmware management and system settings Understanding of wireless systems, Small Cell LR14 SCM Overview. Course Contents 1. HDM Overview - HDM introduction - TR-069 basics - Motive HDM architecture - Activation scenarios 2 HDM Operations - Devices and search criteria - Functions actions and policies - HDM Adaptation Kit and registration scenario - NBI and HDM-5620 SAM synchronization - Firmware Management and system settings 26 / 36

27 TMO18561 Small Cell LR14 SCM 5620 SAM Operations Training Standard Duration N/A 6 6 N/A Maximum Participants N/A Objectives Course Contents Small Cell Solution System Engineers (Field Technicians) & Maintenance Engineers Upon completion of this course, participants will be able to: - Describe the 5620 SAM functionality within the SC Management & its HW - Install and launch the 5620 SAM GUI client - Explain the different object in the Navigation tree of a SC Solution - Explain the HDM configuration - Configure the SAM Discovery Manager - Describe the workflow to manage FGW self-configuration & discovery - Explain offline configuration using the Activation Manager - Retrieve a configuration snapshot - Describe online configuration carried out with SAM - Explain SCGW polling and resynchronization - Describe how to unmanage & delete an SCGW from the SAM network - Identify how to create inventory reports - List the SAM FM capabilities using alarm functionalities - Describe the concept of SAM alarm correlation - Identify the alarm management tools available - Describe the function & characteristics of the Historical Alarms. TMO54209, TMO54200, TMO54201, TMO54102, 5620 SAM experience in LTE or TOS36033W 1 SAM overview - Small Cell Management overview - SAM overview - Small Cell Solution representation in SAM 2 SAM operations - Configuration management - SCGW management - Fault management 27 / 36

28 TMO54204 Small Cell LR14 SCM SC Gateway (ATCA Based) Training Standard Duration N/A 6 hours 6 hours N/A Maximum Participants N/A Objectives Course Contents Small Cell Solution System Engineers (Field Technicians) & Maintenance Engineers Upon completion of this course, participants will be able to: - List the ATCA shelf component - List the ATCA shelf main interfaces - Explain the shelf management principle - List the SCGW boards and their characteristics - Identify the SCGW main processes - Perform basic hardware maintenance tasks - Perform OAM checks using the BSGCLI and UNIX shell - Carry out standard operational and administrative procedures - Change parameters using different ways - Enable/disable PM file collection - Backup/Restore the SCGW Understanding of wireless systems, Small Cell LR14 SCM Overview 1 ATCA platform overview - ATCA (AdvancedTCA) - ALU ATCA V2 rack overview - ATCA shelf characteristics - ATCA shelf components - ATCA mid plane connections - Shelf management principle - Power distribution 2 Small Cell Gateway hardware architecture on ATCA - Overview - SCGW shelf view - SCGW cluster pairing - BONO card - Malban10 - SCGW Ethernet connectivity - RTM connection details 3 Small Cell Gateway software architecture - SCGW software components - Centralized shelf OAM - IP address assignment (internal) - IP address assignment (external) 4 Hardware identification and maintenance - Preventive maintenance - Alarm clearance procedures 28 / 36

29 - Performance management - Backup and restore 5 Small Cell Gateway OAM procedures - Local connection to the SCGW - Remote connection to the SCGW - Status check - Platform utilities - BSGCLI example - SOL Overview - Checking the SOL configuration - Using a SOL session 6 Configuration management - Overview - Data model - SCGW offline configuration - SCGW online configuration 7 Software Management - Overview - Software naming conventions - FGW software upgrade policy 8 Performance management - PM file generation and storage 9 Backup and restore - Introduction - Backup - Backup for redundant configurations - Restore 29 / 36

30 TMO54207 Small Cell LR14 SCM Trouble Shooting Concepts Training Standard Duration N/A 18 hours N/A N/A N/A Maximum Participants N/A 8 N/A Objectives Course Contents Small Cell Solution Maintenance Engineers. Upon completion of this course, participants will be able to know: - The Small Cell Solution trouble shooting areas - The important parameters and useful logs and tools - How to troubleshoot the Authentication & Registration of a Small Cell - How to analyze traffic and signaling flows within the Small Cell Solution using Wireshark TER36095W SR/7450 ESS Product Overview TER36047 SROS (Service Router Operating System) TMO ALVF (Alcatel-Lucent Virtual Firewall) Brick R9.4 Provisioning and OAM (Small Cell Solution) if relevant. Small Cell LR14 SCM (TMO54096W, TMO54095W, TMO54097W, TMO54209) TMO Small Cell LR14 SCM OAM Overview 1. Course introduction 2. Small Cell Solution overview 3. Auto-configuration 4. Debugging problems 5. Available tools for trouble shooting 6. Small Cell LED states Metro Cell Outdoor LED states 8. Remote login to Small Cell via ssh 9. Small Cell troubleshooting procedures 10. AAA server 11. ALSMS and ALVF 12. internal DNS 13. SC Gateway 14. Small Cell Management Service Router overview 16. Basic operations and file system 17. Checking hardware status 18. Checking configuration 19. SR event control 20. Routing within Small Cell Solution 21. Small Cell call flow scenarios 22. Port Mirror on SR 23. Configuration 24. Tracing on UNIX and LINUX systems 25. Brick console 30 / 36

31 TMO54100 Small Cell LR14 SCM (3G/4G) RF planning and design Training Standard Duration N/A 18 N/A N/A Theory N/A Maximum Participants N/A 18 N/A Objectives Course Contents ( TBC) System designers, RF systems engineering Upon completion of this course, participants will be able to: - List the important Small Cell Solution hardware, features and RF tools - Explain how configuration management is carried out for Small Cell Solution - Describe the Small Cell object model and the RF relevant parameters - Explain the W-CDMA radio network planning process - Describe the In-Building planning solution of Alcatel-Lucent ibwave - List the pilot power setting options - Explain the challenges in indoor coverage and the Small Cell power management and coverage strategies - Explain how interference between macro cells is managed - Explain the 4 interference Macro-Femto scenarios - Explain the RF features: coverage self-optimization based on admission, UL interference management and automatic carrier selection - Explain the process and overall strategy of the 3G macro to Small Cell reselection and vice versa - Describe the improvement recommendations for cell reselection - Explain the process and overall handover strategy - Describe the coverage tests in different environments - List the conclusions of the different coverage tests TMO W-CDMA UA08 R99 Radio Principles, TMO W-CDMA UA08 HSxPA Radio Principles, TMO54094 RNP (Radio Network Planning Fundamentals) UTRAN LR13.W, TMO LTE RAN Radio Principles Description TMO RNP (Radio Network Planning) Fundamentals LTE, Small Cell LR14 SCM Overview, TMO WPS (Wireless Provisioning System) LR14 SCM Configuration Be aware that this training is no RF planning tool training. 1 RF planning and design basics - Overview - Radio network design and radio profiles - Small Cell radio network planning 2 Small Cell Solution RF features - Small Cell service coverage - Interference management - Small Cell mobility 3 RF interference campaigns - RF interference campaigns - Test cases and demonstrations 31 / 36

32 TMO54107 Small Cell LR14 SCM (3G/4G) Introduction to QoS monitoring Training Standard Duration N/A N/A Theory Theory Maximum Participants N/A Objectives( TBC) Personnel in charge of the radio optimization, quality of service and radio traffic engineering. By the end of the course, participants will be able to: Describe the necessity of QoS analysis, Explain how the QoS information is used, Know the main source of QoS information, Describe the NPO architecture, Knows the definition of counters and indicators, Explain the QoS data processing in NPO, Describe the QoS consolidation process, List the main and baseline Small Cell indicators, Describe the Small Cell accessibility, retainability, mobility and traffic indicators, List the SCGW indicators, Describe the DPAT and handover indicators, Explain the Commercial Mobile Alert System, Describe the processor load indicators for SCGW, Explain the Iux and SS7 indicators for IPC, Describe the processor load indicators for IPC TMO W-CDMA UA08 R99 Radio Principles, TMO W-CDMA UA08 HSxPA Radio Principles, TMO LTE RAN Radio Principles Description, Small Cell LR14 SCM Overview, TMO WPS (Wireless Provisioning System) LR14 SCM Configuration - Section 1: Introduction Introduction Course Contents (TBC) Section 2: QoS data processing in NPO QoS data processing with NPO Section 3: Small Cell solution indicators Small Cell indicators SCGW indicators IPC indicators 32 / 36

33 TMO NPO M6.2 Standard Operation Training Standard Duration N/A N/A Maximum Participants N/A 8 8 Objectives Course Contents Radio Networks engineers in charge of radio networks optimization using the Networks Performance Optimizer (NPO) tool. By the end of the course, participants will be able to: - Describe the Architecture and the main functions of the NPO tool - Browse Network Topology and view design parameters - Display the Quality of Service counters and indicators - Generate basis Reports for QoS management - Monitor the Quality of Service using the pre-defined indicators - analyse QoS misbehaviors in the Network and solve them Understanding on 2G, 3G, SC and 4G radio architecture network Section 1: 9959 NPO M6.2 Standard Operations NPO Introduction Counters and Indicators Analysis Desktop Views and Reports Topology and Radio Parameters Web Access Features Extra features 33 / 36

34 TMO MS-NPO M6.2 Multi-standart Advanced Operations Training Standard Duration TBD TBD Maximum Participants TBD 8 8 Objectives Course Contents Radio Network engineers in charge of radio network optimization using 9959 NPO, and whose tasks go beyond QoS & Radio Parameter Monitoring. By the end of the course, participants will be able to: Use the NPO QoS synthesis Dashboard module Use the Cartography module and associed tools Create new QoS Indicators for customer KPI needs Use Diagnosis, Object References, Rule & Trend analysis modules Use PCMD, NUART, WCT, Inventory Standards specific modules Describe the possible tools for each RAN Standards Optimisation Use the NPO toolbox for typical Wireless Standards QoS analysis Use Cases It is mandatory to follow the training TMO NPO M6.2 Standard Operations Section 1: 9959 MS-NPO M6.2 Advanced Operations Introduction to Advanced Operations QoS Dashboard-M6.2 Cartography and Thematic Layer Indicator Advanced Parameter Advanced Section 2: 9959 MS-NPO M6.2 Specific Advanced Operation NUAR Tool PCMD for LTE WCT for WCDMA Remote Inventory Section 3: 9959 MS-NPO M6.2 Advanced QoS analysis LTE Advanced QoS analysis WCDMA AdvancedQoS analysis GSM AdvancedQoS analysis 34 / 36

35 TMO54090W 9955 RNP (Radio Network Planning) V7.1 Operation Training Standard Duration 5 N/A N/A T N/A N/A Maximum Participants TBD 8 8 Objectives Personnel in charge of radio network planning using the 9955 RNP tool Upon completion of this course, participants will be able to: use the RNP graphical user interface; handle RNP tool & perform the RNP tasks for network design handle calculations (radio and traffic predictions ) Familiarity with RNP Fundamentals Course Contents 9955 General Features Overview Working environment (working with menus, windows, maps, explorer and tables; filtering/grouping/sorting data; managing display) Managing geographic data (coordinate systems; geographic data import/export; managing geographic data properties) Managing radio data (radio data creation and management- Network Design) Managing computations (computation and result zones; propagation models; point analysis and coverage predictions) Multi-user features (user configuration; database creation and management; shared matrices) 35 / 36

36 4 IP CORE training solution Job Profile 7750 SR Management (not offered in Wireless) Suitable Courses for Small Cell Solution Course Number Course Title Duration Training TER36095W 7750 SR/7450 ESS Product Overview 1.5 hours I T TER36066W SR-OS Fundamentals 12 hours I T TER36067 SR-OS Services Implementation 24 hours C,V P TER36074 SR-OS Administration, Maintenance and User Security- Optional 12 hours C,V P TER36065 SR-OS Basic Network Troubleshooting - Optional 18 hours C,V P TER SR Wifi GW OAM&P with SR-OS CLI 24 hours C,V P TER IPSec Security Gateway 12 hours C P 36 / 36