Product Update Dan Ternes CTO, Asia-Pacific & Japan 1 Get There Faster
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When does the problem change from personal inconvenience to financial loss? What is the potential business case for HSBC? And how does it erode over time? $16,510 $13,530 $730 $0 3
The Digital Enterprise will immediately recognise & interpret the patterns revealed within events Suspicion Presumption More than 57 transactions in 30 60 minutes. minutes, with steadily decreasing decreasing amounts, amounts. and occurring outside a 2km radius 4
The Digital Enterprise will correlate a 360 view of the customer against those event patterns Suspicion Presumption Do Are these Ternes reasonable tend to transactions? shop here? Search their customer historical profile. transactions. 5
The Digital Enterprise will make use of all event sources Suspicion Presumption Are there contradictory banking events occurring at the same time? - ATM transactions - Internet login - Social Media 6:20PM 6:02PM 6:17PM 6:28PM 6:15PM 6
Having interpreted correctly, the Digital Enterprise will act intelligently, immediately. Monitor Alert Act Prevent Alert Act SMS to Customer Internal Dashboards Notify Relationship Manager Phone Call to Customer Trigger Escalation Process Trigger Investigation Process Prevent Block Further Transactions 7
The Digital Enterprise will offer their customers transparency & contextual actions 8
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The Digital Enterprise s Capabilities Tells me all the relevant things happening! And provides a platform for action. Tells me what to be on the lookout for! 10
Designing Differentiating Solutions E M P L O Y E E S C U S TO M E R S P A R T N E R S ALIGNMENT Through Collaborative Process Analysis Enable collaboration of all stakeholders Participate and contribute Create clear requirements Systems of Record 11
Running Differentiating Solutions E M P L O Y E E S C U S TO M E R S P A R T N E R S TRANSFORMATION Through Portfolio Management Flexibility allows for IT transformation Manage IT assets through an integrated environment Understand and manage impact of change Systems of Record 12
Creating Differentiating Solutions E M P L O Y E E S C U S TO M E R S P A R T N E R S AGILITY Through Process Automation & Integration Create new agile applications Leverage existing IT investments Respond faster to change Systems of Record 13
Succeeding with Differentiating Solutions E M P L O Y E E S C U S TO M E R S P A R T N E R S VISIBILITY Through Intelligent Business Operations & Big Data Holistic view of all channels Better and faster business decisions Enable new business models Systems of Record 14
Product Update 15
COLLABORATIVE PROCESS ANALYSIS PORTFOLIO MANAGEMENT PROCESS AUTOMATION AND INTEGRATION INTELLIGENT BUSINESS OPERATIONS AND BIG DATA ARIS Business Process Analysis ALFABET IT Planning and Portfolio Management WEBMETHODS Integration APAMA Analytics & Decisions ARIS Governance, Risk and Compliance Management ALFABET Enterprise Architecture Management WEBMETHODS Business Process Management TERRACOTTA In-Memory Data Management Process Live Portfolios Live AgileApps Live Integration Live* * General Availability of Integration Live is planned for second half of 2014 16
Mobile Monitor Ready-to-use public app for process monitoring Process instance filter Aggregated status of process instances Detailed process information Graphical view of running process 18
Mobile Inbox for BPM Tasks Generate generic native app for process interaction BPMS Designer Mobile Project Wizard Select BPM task in Eclipse Guided app development & generation without any coding Predefined, out-of-the-box Mobile Task Inbox app delivered in minutes 19
Mobile Data Synchronization Mobile Device App App Sync Client https Mobile Sync Client for Android and ios Provides API for mobile apps to interact with mobile sync objects running on webmethods Integration Server Sync DB webmethods Integration Server Mobile Support Connectivity using adapters Mobile Support Mobile Data Sync package is installed on Integration Server Connectivity to back-end applications using wm Adapters Out-of-the-box sync database 20
Social BPM 21
Process Analysis 22
API Developer Portal Highly customisable self-service portal to consume APIs Browsing & Searching Explore API Details &Test Register for Consumption Request OAuth2/API Key Tokens Usage Information Collaboration Publish APIs directly from CentraSite Responsive Design for Desktop & Mobile 23 5 June 2014 Software AG - Get There Faster 23
Terracotta: In Memory Data Grid A p p l i c a t i o n A p p l i c a t i o n A p p l i c a t i o n A p p l i c a t i o n E h c a c h e E h c a c h e E h c a c h e E h c a c h e B i g M e m o r y B i g M e m o r y B i g M e m o r y S e r v e r a r r a y D a t a b a s e D a t a b a s e D a t a b a s e D e v e l o p m e n t S c a l e u p S c a l e o u t 25
BigMemory Improvements Hybrid Storage Enables use of SSD/Flash as the underlying storage mechanism. Can be used in conjunction with DRAM. Seamless flow of data between DRAM & disk WAN Replication Reliably replicate data across 2 or more regions in a consistent manner Ensures business continuity by keeping data in sync across regions connected by WAN link. Universal Access Broadening the applicability of Terracotta platform Support for additional development environments & languages.net, C# & C++ clients BigMemory SQL Support integration via lingua franca of data access world - SQL Terracotta Management Console to support ad-hoc SQL select 26
Unified Cloud Platform Unified PaaS Pr o c e s s L i v e Business Modeling Process Publishing Po r t f o l i o L i v e IT Portfolio Management Application Development A g i l e A p p s L i v e Case Management Cloud-to-Cloud I n t e g r a t i o n L i v e Cloud-to-on premises SaaS on premises Private cloud 27
ARIS - ALFABET Repository Federation Layer S oftware A G 's Enterprise A r c h i t e c t ure Platforms " S y s t e m s " A R I S D e s i g n Server " Pr o c e s s e s " A L F A B E T R e p o s i t o r y 28
UI Interoperability: Aligned User Experience N a v i g a t e t o Pr o c e s s N a v i g a t e t o S y s t e m 29
Key Capabilities of Differentiating Solutions Dashboards Real-Time Insight Proactive Alerts Mobile Anywhere Intelligent Business Operations Event Processing Process Mining Historic KPIs Activity Monitoring Data Analytics Collaborative Process Analysis Portfolio Management Business Process Analysis Governance, Risk & Compliance IT Portfolio Management Enterprise Architecture Process Automation / Integration Process Automation Application Integration B2B Integration SOA Governance Composite Applications Big Data and In-Memory Data Management Custom ERP CRM 30