PRE-QUALIFICATION OF INFORMATION SYSTEMS SUPPLIERS FOR YEAR 2015-2017



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PRE-QUALIFICATION OF INFORMATION SYSTEMS SUPPLIERS FOR YEAR 2015-2017 PRE-QUALIFICATION DOCUMENT CATEGORY NO CATEGORY DESCRIPTION RECEIPT NO. (attach receipt copy) NOVEMBER 2014-1 -

CONTENTS 1. Introduction. 3 2. Invitation to tender 4 3. Important Notes for suppliers 5 4. Mandatory Requirements.. 6 5. Prequalification Questionnaire.. 7 Part A-General Information.. 7 Part B- Eligibility Part B- Financial Information.. 9 Part C- Trade References. 10 Part D- Safety Information..11 Part E-Construction Industry Suppliers Special Information 12 Part F-Certification... 14-2 -

INTRODUCTION Kenya Airways is the Pride of Africa! A world-class network airline that has been voted Africa s Best Airline, year after year, by Africa s leading travel and aviation magazines. The Airline intends to update its register of prequalified Information systems and Technology suppliers and consultants under the various categories for the period January 2015- December 2017. Interested eligible firms are invited to apply for prequalification, indicating the category of services they wish to provide. Those firms currently prequalified and wish to be considered need to apply afresh. One application form ONLY can be used to apply for ONE category. (Please note that failure to indicate the category no. and item description will lead to DISQUALIFICATION of your bid) Please read through this document carefully and provide the requested information together with ALL required support documents. - 3 -

INVITATION TO TENDER Kenya Airways Ltd invites applications for pre-qualification from Information system suppliers and IT consultants to carry out works within Kenya in the under listed categories for the period from January 2015 to December 2017. Service Delivery KQ/IS001.1/14 ITSM Consultation, Assessments, Audits, Process Management KQ/IS001.2/14 ITIL Training KQ/IS001.3/14 Change Management and control tools E-commerce KQ/IS002.1/14 Website design, mirroring and hosting KQ/IS002.2/14 Application development Office Automation KQ/IS003.1/14 Laptops, Desktops, Printers, Tablets (I pads, Samsung, Dell) and Scanners KQ/IS003.2/14 IT Equipment accessories (Hard disk,screens,power adaptors,kboards KQ/IS003.3/14 IT Preventive maintenance KQ/IS003.4/14 Inventory IS-Communications & Networks KQ/IS004.1/14 Network and Voice audit and manufacturer support KQ/IS004.2/14 Structured cabling, trunking works, Fibre cable, Multicore Cable KQ/IS004.3/14 Minor equipment -RJ 45,11,9, Flex conduits, Cable ties, Spiral cords KQ/IS004.4/14 Preventive maintenance of radio canopies KQ/IS004.5/14 Certification Training KQ/IS004.6/14 Repair of faulty telephony, public address and radio parts, HF mast KQ/IS004.7/14 Avaya IP Phones, Nortel IP phones, Alcatel IP Phones, Polycom conferencing KQ/IS004.8/14 Telephone billing system and support Enterprise Systems KQ/IS005.1/14 IS Equipment (Hardware) - Servers, switches, load balancers and all KQ/IS005.2/14 Power Equipment (Hardware) UPS, Stabilizers, Power Accessories KQ/IS005.3/14 Software Licenses operating systems, utiltity software, Database KQ/IS005.4/14 IT Maintenance Services Hardware & software maintenance contracts Outsourced Services KQ/IS006/14 Outsources Services - Information Systems Prequalification document can be downloaded from www.kenya-airways.com. A nonrefundable fee of Ksh 5,000.00 per category is chargeable. Payments may be made at the - 4 -

cash office in Block A, Ground Floor situated at the Head Office on Old North Airport Road, Embakasi during normal working hours. Please note that any document submitted without an original official receipt will be rejected. Completed prequalification documents enclosed in plain sealed envelopes, marked with the Category Number & Description and addressed to: The Head of Supply Chain, Kenya Airways Ltd, P.O Box 19002, Nairobi, Kenya. Or Email to Tender.Box@kenya-airways.com Should be deposited in the tender box situated at the main reception, so as to be received on or before 12.00 Noon, Monday 15 th December 2014 Kenya Airways Ltd reserves the right to accept or reject applications made pursuant to the prequalification at its own discretion without assigning any reason thereof. Any subsequent appointment made pursuant to the prequalification is subject to invitation to tender for specific jobs/services. IMPORTANT NOTES TO THE SUPPLIER a) The purpose of this document is to assist Kenya Airways Limited in the identification and evaluation of potential contractors and consultants who may subsequently be invited to tender or give quotations for works within the specified category. b) The questionnaire is to be fully and comprehensively completed in all respects. c) All documents must be submitted in English Language. d) Provide supporting documents requested for in the questionnaire. e) You may also be asked to clarify your answers or provide more details. f) Kenya Airways Ltd will examine the documents to determine completeness, general orderliness and sufficiency of response. Failure to complete this questionnaire and/or to provide written answers to any further questions or requested additional information for clarification will result in the applicant s elimination from further consideration. g) Please note that by responding to this questionnaire you accept that all answers provided are legally binding and should the need arise, may be used as evidence in a court of law. Further, Kenya Airways reserves the right without further recourse to verify at its own cost the accuracy of any answers provided herein. h) Any information given and later found to be incorrect shall lead to disqualification of the Applicant. i) Information given by the applicant shall be treated in strict confidence. - 5 -

j) Applicants to kindly note that this does not amount to any contractual obligation on the part of Kenya Airways, and that Kenya Airways is not obliged to invite tenders/quotation from any or all who express interest by responding to this pre-qualification process. k) If insufficient space has been provided on the questionnaire for the answers, please provide the answers as supplementary on separate sheets. l) The original document shall be prepared in indelible ink. It shall contain no interlineations or overwriting, except as necessary to correct errors made by the applicant. Any such corrections must be initialed by the person(s) who sign(s) the Document. m) The completed document shall be signed off and initialed by Director/Partner of the organization and rubber stamped on each page and signed on the last page in the space provided. n) Applicants will meet all cost associated with preparation and submission of their applications. o) Canvassing will lead to automatic disqualification of the applicant. p) Submission is as per instruction given in Invitation to Tender. q) Late submission will not be acceptable. Any application(s) received after the date of closure will be considered as late and disqualified. MANDATORY REQUIREMENTS You shall be required to attach the following mandatory documents where applicable; i. Original official receipt as proof of payment for the prequalification document. ii. Certificate of Incorporation, Partnership or Business registration iii. Trading Certificate where applicable iv. PIN Certificate v. Certificate of registration with relevant regulatory authorities where applicable vi. VAT certificate vii. Tax Compliance Certificate viii. List of Directors, telephone, postal and email address ix. Annual Returns and Receipt x. Accounts Information xi. CVs of Senior Staff and Others as it may have been requested. xii. Organogram xiii. Evidence of physical registered office (Attach miscellaneous receipt) - 6 -

PREQUALIFICATION QUESTIONNAIRE PART A GENERAL INFORMATION 1 Name of Organization 2 Postal Address 3 Principal Contact Person P.O Box...Code Name: Position: 4 Contacts: Telephone:. Fax No.. Email:.. 5 Physical Location of Business Premises ( Note that a visit to your office may be made to confirm information provided as part of the prequalification evaluation) 6 Nature of organization (e.g. sole proprietorship, Public Limited Company, Partnership etc) Group email (Applicants are advised to give a group email address to facilitate prompt communication of new tender invites) Town. Street.. Building Name Floor Limited Liability Company (1) Partnership (2) Sole Proprietor (3) 7 Names of the Proprietor, Directors or Partners NOTE: Attach copies of Directors identity 1... 2.... - 7 -

cards / passports 8 Geographical area of Operations 3. 4. 9 Business Operations Year established Duration of Business Operation 10 Company Registration No. (Attach Copy) Number. 11 VAT Registration No. (Attach copy) PIN Number YES Number YES Attached copy? NO NO 12. Valid Tax Compliance Certificate (attach copy) 15 State Credit period (minimum proposed is 45 days) Attached copy? YES NO 16 Registration with regulatory relevant bodies Registration Body Category of registration - 8 -

PART B - ELIGIBILITY 1. Have you or your principals been subject of legal proceedings for insolvency, bankruptcy, receivership or your business activities suspended for related reasons? YES/NO 2. If yes, when------------------- (if yes, you must present legal documentary evidence that you are cleared and your business is now solvent) 3. Have you fulfilled your obligations to pay taxes and social security contributions for the last three years? YES/NO 4. Are you or your servants or agents subject of legal proceedings for corrupt or unethical business practice or offered any inducement to any procurement entity so that you can be considered for award of a tender? YES/NO 5. Is the firm making this application or any of its directors been debarred or suspended from participating in public procurement or have any procurement entity initiated proceedings of that nature against the firm or one of its directors, for any reason whatsoever? YES/NO 6. Have you had any contracts terminated for poor performance in the last five years, or any contracts where damages have been claimed by the contracting authority/client? YES/NO - 9 -

PART C: Banker FINANCIAL INFORMATION Name of banker Address of banker Telephone Contact name and title Fax E mail Financial information in Kshs. Actual : previous TWO years Projected: next two years 1 2 3 4 1. Total assets 2. Current assets 3. Total liabilities 4. Current liabilities 5. Profits before taxes 6. Profits after taxes Source of finance Amount Kshs. 1. 2. 3. 4. - 10 -

Attach a copy of firm s audited accounts or certified bank statements for the previous two years together with letters of reference from the bankers regarding the firm s credit position. PART D: TRADE REFERENCES Provide contact details for 3 referees for previous/current work that is similar or the same to the one now applied for. Note that the referees may be contacted without further references to you. (Attach documentary evidence of existence of the contract) How many references are you indicating? (Tick one) 0 1 2 3 A Have you previously been contracted by KQ? Tick one YES NO B 1. Others Organization Name Contact Name and Position Telephone No. E-Mail Address Service provided Describe the contract and nature of works When.and for how long.... 2. Organization Name Contact Name and Position Telephone No. E-Mail Address Service provided 3. Organization Name Contact Name and Position Telephone No. E-Mail Address...... - 11 -

.. Service provided In addition to the above, you are required to attach copies of LPOs, Letters of Award, or any other approved document showing works done and values. PART E: SAFETY QUESTIONAIRE 1. Does your organization have a safety policy? YES/NO If yes, how often is it reviewed? ----------- (Attach a copy) 2. Does your company have a Safety, Health & Environment Management plan? YES/NO (provide evidence) 3. If yes in (2) above, who in your organization is responsible for the implementation and management of the plan? 4. How does your organization capture and document safety and other related incidences at your work place? (Attach proof).. 5. What is the recorded accident free period at the time of submission of this application?. Days 6. What is longest accident free period ever achieved at your work place?. Days 7. Have ever been suspended from undertaking any works for safety, health and environment related issues? YES/NO 8. Have your organization or the principal partner ever been charged for noncompliance or violation of any safety related regulations? YES/NO 9. What is the average number of regular employees stationed at your head office and/or main workshops?. 10. Are the organization s head office and/or major workshops registered as work places under OSHA 2007? YES/NO (if yes attach copy) 11. Are there safety committees at the organization s work places? YES/NO - 12 -

PART F 1. Company Licenses Provide list of registration certificates with relevant bodies. 2. Project History a) Completed Projects List the information on projects completed over the last five (5) years No Client 1 Project Title Location/Town Start Date End Date Project Cost/Value Sub Contractors-If Any- up To three 2 3 4 5 a) On-going Projects List the information on up to five ongoing projects N o 1 Client Project Title & Location % Complete Expected completion date Project Cost/Value Source of Funding 2 3 4 You can attach a separate sheet of paper if space provided is not sufficient 3. Experience - 13 -

a) How many years has your firm been engaged in the Information Systems business?... b) Describe nature of work performed by your firm.... c) How many years of experience have you had in the type of work described in (b) above.. d) State the labour force engaged at any one time by your firm Maximum..Minimum 4. Equipment Attach a list of all relevant vehicles, equipments and tools detailing ownership status (with proof), Name of manufacturer, model, Capacity, year of manufacture and any other relevant information PART G: CERTIFICATION I/We do hereby certify that the above information is correct in all respects. Full Name: Designation/Position Signature: Date: Company Stamp - 14 -