Our passion How organizations can become vital places in which people can unfold their capabilities and realize competitive advantages for the company?
HLP entwicklungspartner at a glance Partners We support the management and employees of companies and organizations in their strategic orientation and development processes. Our standard for good consulting practice is to provide an effective and sustainable contribution to enhancing the capabilities and performance potential of the organizations we advise. As consultants we always combine specialist competence with the capability to moderate and steer complex social change processes. Our advisory services are guided by our personal commitment and coresponsibility for the success of the joint work. Dr. Jens-Peter Abresch Fabian Berg Jörg Eigenbrodt Overview Establishment 10/ 2010 7 Partners Associated consultants and comprehensive partner network Joint Venture Partnership with HLP Swiss Community of Professionals Management consulting and coaching Aim: High Impact advisory Clemens Frowein Dr. Werner Jung Andreas Pöchhacker Thomas Schmitt 2
Our consulting approach 1/2 HLP entwicklungspartner advises privately-owned companies, public institutions and church organizations. Our team currently boasts 7 partners. All the colleagues are long-time experienced in management consulting. Our open business model means that we are able to provide our service with a strong network of consultants and partners. This allows us to offer customized teams and advisory services to our clients. We do not aim for the largest possible consulting intervention our approach is exclusively oriented to the quality of the advisory service. Our corporate philosophy aims at long-term, partnership-based client relationships with a high degree of trust between clients and consultants. We do not sell consulting products; rather we are integral part of our clients development processes. Our business is generated less through classical acquisition but rather through personal recommendation. Our motivation is a genuine and personal interest in developing the strategic, organizational and management competencies and capabilities of our clients with all their idiosyncrasies, their culture and history, their orientation and aims. 3
Our consulting approach 2/2 Our measure for the success of our work is the long-term stability of the client s organization. Our clients value us as a sparring partner and advisor in their orientation and the design of their processes, in the professionalization of their project work, in the improvement of organizational management, leadership and cooperation. Our consulting approach relies on sustainable common, and also painstaking, development and transformation. We are neither better experts nor better managers than our clients. We support organizations in their development assuming the role of the external partner, with respect for the capabilities and expertise of our clients. This also means being at eye level with our clients, having the courage for critical feedback and appropriate confrontation, as well as adopting an open attitude to our own advisory possibilities and limitations. Our experience shows that we are successful in organizations seeking such a consulting approach: Clients, therefore, who want to change and who in doing so desire a true development partnership. 4
Our consulting principles We combine expertise, methods and processes to provide effective consulting Our consulting objective is always change New capabilities, new ways of working, new behaviors Impact through complementary consulting Combining new concepts with new working methods View for the entire client system Clients of advisory process are employees on all levels Change through participation High level of involvement drives transformation Responsibility with the client Consulting is primarily assuming the role of co-pilot, the consultant acts more in the background Transfer of know-how Making available expertise and methodologies Results through dialog Within the dialog consultants contribute models as dialog impetus 5
Our consulting offering Professional support for your development, centered around four key questions How do we unfold the full performance capability of our organization? How do we gain strategy and innovation capability for tomorrow s markets and services? How do we design our transformation capability? What are the right answers against the background of our specific organizational identity? Our consulting and interventions always aims at reaching a new state in performance, strategy, innovation or transformation. This expected change on organizational and/or individual level may only be achieved by further developing capabilities and learning new ones. We are dedicated to help building these capabilities. 6
Consulting Offering: Performance Capability How do we unfold the full performance capability of our organization? Enhancing the performance capability of an organization requires the commitment, energy and creativity of the people working therein to unfold. Successful companies place a particular focus on the following three levers: Organizational Design, Structures and Processes Practice shows that in the design of their organization many companies are seeking a healthy balance between detailed designs or standards and flexibility and vitality. Which organizational form provides competitive advantages? How much can you leave to a flexible situation-based approach on the part of the people involved? How does a useful organizational design look like designed to enhance the strategy? We offer: Organizational Design/Development, Restructuring, Business Processes Development and Optimization Project Management In product development, strategy implementation, IT transformation, post-merger integration, or the re-organization of the company projects are often launched to implement development endeavor's. Key factor here is the adequate project design enabling stable yet agile collaboration and the flexible and effective orchestration of external and internal resources. We offer: Design/Development Project Organization, Implementation of PM, PMO, PM-Training/Coaching, PM Audit Leadership Quality, Cooperation, Team Performance Top managers can motivate people, inspire them to achievements and results that they themselves did not (initially) believe were possible. More modest management qualities, in contrast, can be a hindrance, tying up vital resources unproductively, detracting the focus from the market towards internal political games. The dividing line between facilitation and hindrance is often a very fine one. We offer: Management Development, Executive Team Coaching, Team Development/Coaching, Assessments, Personal Growth Programs, High Potential Programs, Business Coaching 7
Consulting Offering: Strategy and Innovation Capability How do we shape the future direction of our organization? Enhancing the strategy and innovation capability of an organization requires strengthening its capability to analyze the current and future position and to determine adequate measures. Successful companies focus on three levers: Strategy, Vision and Mission Development Strategy is an analytical and creative design process as well as organizational development at the same time. A canny analysis and a smart concept for the strategic development are one thing. Another is the dynamic impetus for the participants to ensure they also make the journey. The understanding of the basic values of the company and the big picture for the future provides orientation for the participants and managers. Energy is released in day-to-day operations. We offer: Strategy Consulting, Mission/Vision Development, Strategy Workshop, Strategic Transformation, Analytics/Research, Strategy Coaching Business Model Innovation Designing and revamping one s own business model is increasingly becoming the challenge. What is required is the capability to attain sustainable competitive advantage based on a distinct model. In creative framework innovative combinations of client groups, offering concepts, value-creation and revenue generation models are elaborated. Key in this respect is collaboration and co-creation, design thinking, rapid testing and prototyping. We offer: Business Model Consulting, Business Model Lab s, Business Model Training/Boot Camp, CX Design Innovation Management How do we enhance our innovation capability? How are ideas born in our company/organization? How do we turn ideas into innovative offerings for the market? How do we get innovations to the market quickly and successfully? Innovation capability is increasingly becoming a key success factor. We offer: Consulting Innovation Management, Integrated Innovation Processes, Open Innovation, Innovation Culture 8
Consulting Offering: Transformation Capability How do we create an agile organization for tomorrow s performance? Enhancing the transformation capability of an organization requires the capability to sense change requirements at an early stage and to design smart change processes. Success in this respect means focusing on three levers in particular: Transformation Culture, Transformation Competence How successful were transformations in the past, what parts of these have helped define the current identity of the organization? Experienced managers are aware of the significance of transformation experience the organization has for the general change willingness and culture, and take account for that. Organizational transformation places high demands, above all on individuals and their willingness and competence for transformation. It is important to design meaningful participation processes and to remove transformation resistance at an early stage, as well as to increase individual competencies and control perception. We offer: Consulting Culture Change and Transformation, Culture Diagnosis, Workshops/Training, Coaching Change Management Experienced change managers do not seek ready-made approaches or general change doctrines. Rather, they cleverly devise tried-and-tested approaches, process models and change principles to custom-fit the specific challenges of their organization. Key is to find the change design suiting the organizational and individual values and capabilities best. We offer: Change Management Consulting, Large Group Intervention/Events, Change Communication, Blended Change Transformation Design We have learned that companies and organizations should develop transformation designs just as naturally and intensively as they reflect upon business models. Knowing how to set a company, an organization in motion, how to develop new capabilities quickly and sustainably, which measures to take is key. We offer: Consulting Transformation Design, Transformation Design Lab s, Workshops/Training 9
Consulting Offering: Organizational Identity Cultural Identity Basis for Corporate Development Being conscious of the cultural identity of your company, with an eye to its roots and history, its norms, values and legends forms the essential foundation for its development, growth and success. Cultural identity is not a static condition, rather it is a permanent process of adaptation and construction, a complex interplay of various internal and external forces that pivots and shifts depending on starting position and context. Only through critical examination of these cultural forces within the organization one can effectively unfold the strategy and innovation, transformation and performance capabilities of your company. Every change and each (re)orientation of your company has to be aligned with its (cultural) core. Without this prior adjustment all attempts to resemble the examples and successes of others fail, elaborate benchmarking misleads and ready-made solutions will backfire. The question, therefore, which you have to ask before all other questions in the development of your company is: Does that what we want to become fit in with what we are? Only once you know where your company has come from, what it can do and what it believes, how it thinks and acts, how it solves problems and resolves crises, can you ultimately develop it to become what is intended. In this respect we, as a development partner for your company, always consider its cultural identity. We offer: Respect for the heritage, culture and foundations of an organization in all consulting activities 10
Our clients We regard ourselves as a partner We are personally committed to the development of your organization. We act with modesty regarding our own importance yet high aspirations regarding our advisory impact. Many of our clients are long-term partners. Client list (extract) Allianz Versicherungs-AG, München Altana AG, Wesel Amt für Gesundheit Stadt Frankfurt am Main Bank Austria, Wien Bayer Material Science AG, Leverkusen Bayerische Landesbank, München Beiersdorf AG, Hamburg Bischöfliches Generalvikariat Trier Bistum Limburg Bischöfliches Ordinariat BorgWarner Turbo Systems GmbH, Kirchheimbolanden Bundesamt für Informatik und Telekommunikation (BIT), Bern Caritasverband für die Region Krefeld e.v. Carl Zeiss AG, Oberkochen Celesio AG, Stuttgart Deutsche Bahn AG, Berlin Deutsche Bank AG, Frankfurt Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ), Eschborn Deutsche Lufthansa AG, Köln Deutsche Telekom AG, Bonn DGFP Deutsche Gesellschaft für Personalführung e.v. und GmbH, Düsseldorf EADS Deutschland GmbH, München Elantas GmbH, Hamburg e-plus Mobilfunk GmbH & Co. KG, Düsseldorf Erzdiözese München und Freising Evangelische Kirche in Hessen-Nassau, Darmstadt Goethe Universität, Frankfurt am Main Kuraray Europe GmbH, Frankfurt LaPrairie Group, Zürich Oberösterreichische Gesundheits-und Spitals AG, Linz Porsche AG (Dr. Ing. h.c. F.), Stuttgart Sanofi-Aventis Deutschland GmbH, Frankfurt SAP AG, Walldorf Simyo GmbH, Düsseldorf Schott Glas AG, Mainz Stadt Offenbach Stadt Pforzheim Stadtverwaltung Linz Staedler Mars GmbH & Co., Nürnberg Swisscom Schweiz AG, Bern SwissPost International Management AG, Bern Telekom Deutschland GmbH, Bonn tesa AG, Hamburg VDMA Verband Deutscher Maschinen- und Anlagenbau e.v., Frankfurt 11
HLP entwicklungspartner GbR. Voltastraße 31. D-60486 Frankfurt. info@hlp-entwicklungspartner.de Telefon: 0049(69)43 00 820-00. Telefax: 0049(69)43 00 820-10. www.hlp-entwicklungspartner.de HLP Swiss Managementberatung GmbH Wankdorffeldstrasse 102 Postfach 261 CH-3000 Bern 22 Telefon: +41 31 972 06 12 post@hlp-swiss.ch www.hlp-swiss.ch 12
HLP entwicklungspartner Wir über uns How organizations can become vital places in which people can unfold their capabilities and realize competitive advantages for the company? 13