Design Thinking & Requirements Engineering. Berner Architekten Treffen 20. Juni 2014

Transcription

1 Design Thinking & Requirements Engineering Berner Architekten Treffen 20. Juni 2014

2 Increasing Demands for Software Development Requirements Engineering mit Design Architekten Treff 20. Juni

3 Requirements Engineering mit Design Architekten Treff 20. Juni

4 Two Big Challenges Build and deliver software efficiently! Create innovative solutions! Requirements Engineering mit Design Architekten Treff 20. Juni

5 Reality Check Requirements Engineering mit Design Architekten Treff 20. Juni

6 Efficiency: Agile and Lean Methods & Principles Eliminate waste Build quality in Learn constantly Deliver fast Engage everyone Keep getting better Timeboxing Increments Scrum Test-driven development Continous integration Refactoring... Requirements Engineering mit Design Architekten Treff 20. Juni

7 How does Innovation get into the Backlog? Requirements Engineering mit Design Architekten Treff 20. Juni

8 Design & Design Thinking Design: A process of designing objects and systems. ( gestalten ) Design Thinking: A process model and a cmprehensive body of knowledge to solve problems and generate innovative ideas. Agile Breakfast Bern, , Design Thinking 8

9 Design Thinking is a non-linear Process Agile Breakfast Bern, , Design Thinking 9

10 Paul Hawking, Victoria University Iterative Approach: From Challenge Space to Solution Space Agile Breakfast Bern, , Design Thinking 10

11 Starting the Process: Empathize Agile Breakfast Bern, , Design Thinking 11

12 Empathy is the heart of a human-centered design process The Design Thinking Process starts with empathy not with specifications or market data research Tools of anthropology and ethnography Studying users and their behaviours Not an attempt to find THE solution, but a way to open up a deep understanding Without the understanding of what others see, feel, and experience, design is a pointless task. Design Thinking for Mobility International AG 17. Juni

13 Empathy = Co-Design++ Beyond the more traditional methods associated with user-centred and participatory design Greater understanding of the scope of the situation by bringing real users inside the design process rather than reaching out to them through interviews or focus groups. Requirements Engineering mit Design Thinking@Berner Architekten Treff 20. Juni

14 Agile Breakfast Bern, , Design Thinking 14

15 Agile Breakfast Bern, , Design Thinking 15

16 Immerse The problems you are trying to solve are rarely your own. Agile Breakfast Bern, , Design Thinking 16

17 Engage Requirements Engineering mit Design Architekten Treff 20. Juni

18 Observe Requirements Engineering mit Design Architekten Treff 20. Juni

19 Perception is (our) reality! The fresh eye problem: Our own filters Agile Breakfast Bern, , Design Thinking 19

20 Define Agile Breakfast Bern, , Design Thinking 20

21 Define Synthesizing empathy findings into compelling needs and insights Scoping a specific and meaningful challenge. Design Thinking for Mobility International AG 17. Juni

22 Reframing the Original Question Design Thinking for Mobility International AG 17. Juni

23 Ideate Agile Breakfast Bern, , Design Thinking 23

24 Design Thinking for Mobility International AG 17. Juni

25 Team Creativity Requirements Engineering mit Design Architekten Treff 20. Juni

26 Prototype and Test Agile Breakfast Bern, , Design Thinking 26

27 Why Prototype? Instead of thinking about what to build, build it in order to think. Agile Breakfast Bern, , Design Thinking 27

28 Prototypes have three important roles within the Design Thinking process. I Explore Ideas II Evaluate Ideas III Communicate Ideas Design Thinking for Mobility International AG 17. Juni

29 Design Thinking meets Lean/Agile Similar mindsets Radical customer orientation Incremental and iterative development Prototyping Constant learning Fast Delivery Self-organization Continous improvement Excellent Base for an integrated approach Requirements Engineering mit Design Architekten Treff 20. Juni

30 Agile Development + Design Thinking = Better Requirements Analysis Requirements Engineering Elicitation Documentation Validation Management Communication Validate Solutions Discover needs Share Findings Requirements Engineering mit Design Thinking@Berner Architekten Treff 20. Juni

31 Combining Design Thinking and Lean/Agile REDUCING UNCERTAINTY REDUCE DEVIATION Design Thinking provides innovative ideas and better requirements Lean/Agile Methods help build and deliver solutions more efficiently Final Solution Planned Solution Requirements Engineering mit Design Architekten Treff 20. Juni

32 Integration of Design Thinking into Agile Projects Vision Initial Backlog Prototypes Design Thinking as an initial phase before implementation DT helps teams to find problems worth solving and create effectively innovative solutions. Agile techniques help teams to build these solutions efficiently. Requirements Engineering mit Design Architekten Treff 20. Juni

33 Integration of Design Thinking into Agile Projects Design Thinking as an ongoing activity in agile projects Projects with changing or not well understood requirements (eventualities of unknown unknowns) Scrum Master as Design Thinking moderator Project Lifetime relation of Product Owner and Team Requirements Engineering mit Design Architekten Treff 20. Juni

34 Summary Promising combination of two complementary approaches Fast track to innovative customer-centric solutions Reducing risk (diverging from a fixed path further down the development process leads to increases in time, effort and costs compared with the identification of alternative routes and potential obstacles during the initial design phase) Establishing a guiding vision Enabling powerful and creative development teams Re-aligning Business and IT Agile Breakfast Bern, , Design Thinking 34

35 swissict Design Thinking Workshop in Bern 27. Juni 2014, Berner Fachhochschule Raum U09 (Untergeschoss) Morgartenstrasse 2c 3014 Bern Anmeldung über swissict.ch Requirements Engineering mit Design Architekten Treff 20. Juni

36 Marcel Altherr Inventique GmbH Dufourstrasse Zürich Switzerland inventique.net Requirements Design Thinking Engineering a Nutshell mit Design Thinking@Berner Architekten Treff 20. Juni

37 Creativity and Innovation? Requirements Engineering mit Design Architekten Treff 20. Juni