MODULE SPECIFICATION Module title E-Commerce and Management Information Systems Module Code IS701 (F2F & Online) Level 7 Module Leader Dr Ying Liu University of Wales credit rating 15 ECTS credit rating 7.5 Module type Standard Owning institution London College of Business Field Information Systems Valid from 01 September 2009 Amended September 2010 Contributes towards Master of Business Administration Pre-requisites Co-requisites Excluded combinations
Module Description After introducing the changing role of information system (IS) from the data processing era to the strategic and e-commerce era, the focus will be on the potentials of IS in sustaining competitive advantage as well as the global issues in digital society. This will be followed by strategic planning, system implementation and IS integrations with business objectives; the impacts of IS on business models including IT enabled business transformation (BPR). Particular attention will be paid to the systems and tools that enable e-business. The critical issues surrounding governments applying and managing the technology in line of e-governmental framework will also be examined. Module Aim The purpose is to provide a good understanding of the multi-faceted roles which IS can play in business, organisations and social societies and how to critically assess the operational and strategic potentials for such benefits. LEARNING OUTCOMES Critical Analysis, evaluation and synthesis on 1. The Know about the management of, and planning of, an organisation s information systems; 2. The recognition of the software and hosting service that will best meet certain situation needs; 3. the means of customer satisfaction through easy access, prompt delivery, good customer service, and continues enhancement of site quality and content; 4. the development of a framework for the study and practice of electronic commerce; 5. the strategic and competitive advantages of linking information systems strategies to the business needs of the organisation; 6. the awareness of the various business functions and the complementary role of IS; 7. the appreciative aspects of the various business functions and the supportive role of IS. INDICATIVE CONTENT Business models and e-commerce strategy; Supply chain management and e-commerce; Marketing strategies and e-commerce; E-commerce security and controls; Electronic payment systems; Legal and ethical issues in e-commerce; Global, social and other issues in e-commerce; The information age and Information technology (software, hardware, telecommunications and networks); Planning, acquisition and controls of the information system; Strategic role of information systems in decision making ( decision support systems);
Managing data resources, Tele-communications, System analysis; System implementation. TEACHING AND LEARNING METHODS Teaching and learning methods will include a range of activities such as tutor led sessions, syndicate group work, case study analysis and interactive class discussions. Students will be required to come to class having done the relevant reading so that they can engage in rigorous academic discourse. Critical analysis and application skills will be developed via the various approaches to learning. With reference to Online Learning students, they will be encouraged to participate in live class room sessions held over the college Managed Learning Environment (MLE). They will also have access to recorded class room session, which they can login at anytime and leave any questions for the tutor through the MLE. For online students in particular, real class room simulation is provided as near as possible through the virtual environment cutting across barriers to time differences, geographical locations etc. Class assignments and presentations will test the students ability to assimilate, dissect, analyse and present information expected at Masters level. INDICATIVE SOURCES Core text Laudon, K. and Laudon, J (2011) Management Information Systems, 12th Edition, Pearson Education; http://www.amazon.co.uk/management-information-systems-kenneth- Laudon/dp/027375453X/ref=sr_1_8?ie=UTF8&qid=1326215005&sr=8-8 640 pages, ISBN-10: 027375453X Burgelman, R. A., Christensen, C. M. and Wheelwright, S. C (2009) Strategic Management of Technology and Innovation, McDraw Hill International http://www.amazon.co.uk/strategic-management-technology-innovation- Burgelman/dp/0071263292/ref=sr_1_1?ie=UTF8&qid=1326213927&sr=8-1 1088 Pages, ISBN-10: 0071263292 Supplementary reading Stair, R., Reynolds, G. and Chesney, T. (2008) Principles of Business Information Systems. Course Technology CENGAGE Learning. Turban, E., King, D., Mckay, D., Marshall, P., Lee, J., Viehland, D., Volonino, L., Cheung, C. and Lai, L. (2008) Electronic Commerce. A Managerial Perspective. Pearson International Edition. Schnedies, G. P. (2002) Electronic Commerce, Thomson Learning. Chaffey, D. (2002) E-Business and E-Commerce Management, Prentice Hall. Journals
MIS Quarterly Harvard Business Review European Journal of Information Systems Information Systems Management Information Systems Research Journal of Strategic Information Systems International Journal of Information Management MODULE ASSESSMENT OUTLINE The learning outcomes of the module are achieved by a range of formative un-assessed tasks and assessed components. The assessed elements are all coursework based and this module has no formal written examinations. Assessed Coursework may involve (but is not limited to) Essay Presentation Group work Field Trip Reviews Live in Business Consultation exercises Students unsuccessful in their initial attempt at assessment are permitted a resubmission opportunity and this may take a different format than the original assessment. As per course regulations this attempt will be awarded a maximum grade of 40% and a Distinction cannot be awarded for the programme as a whole. Teaching Schedule Week Topic Reading wk01 The Role of IS in Business and Stair (2008), ch 1 Organisational Transformation wk02 - IS for Management Stair (2008), ch 1, pp 16-18 - Strategic role of information systems in ch 8, all decision making (decision support systems) - Managing data resources wk03 Assignment One wk04 Information Technology Stair (2008), ch 2 wk05 - Global Searching and Analysis Stair (2008), ch 5 - data warehousing - data mining wk06 - Marketing Strategies - Technology Acceptance Model - Disruptive Technology - Business Implications Burgelman (2001), pp 116-123; 149-171 (Also 2004 and 2008 editions: Innovation ) Stair (2008): ch 2, pp 45-46 wk07 - e-commerce Stair (2008), ch 6, pp 202-
- e-business 230; ch 7, pp 244-248; ch - e-services 10, pp 367-372 wk08 Assignment Two wk09 - Electronic Payment Systems Stair (2008), ch 3, pp 223- - E-commerce Security and Controls 257 wk10 Supply Chain Management and E- Stair (2008), ch 2, p 37 commerce wk11 - System Planning Stair (2008), ch 4 - System Analysis - System Integration - System Implementation wk12 Global, Social and Ethical Issues Stair (2008), ch 5