Head of Technical Services Gloria Zinky Resume Highlights Head of Technical Services for established law school. Assistant Director for Technical Services for new law school. Senior consultant and trainer for international leader in ILS software development. Director of Library and Information Services for an independent school. Information Manager/Assistant Regional Library Director for National Library of the Year (1995). Innovative, shirt sleeves Director of fast paced, progressive law library. Experienced reference, media, and young adult librarian. Adjunct professor of library science at Queens College and SUNY at Stony Brook. Experienced project manager: Six Sigma Green Belt. Head of Technical Services Professional Experience Duties: Oversee acquisitions, serials, cataloging, and ILS functions of Coleman Karesh Law Library. Revise, develop, and implement policies, practices, and procedures of Technical Services Department in conjunction with library trends, best practices, and ROI concepts. Institute and monitor department and library-wide improvement projects. Develop Technical Services wiki to document and standardize library practices and procedures. ILS Duties: Perform system administrator functions for Innovative Interfaces Millennium ILS. Train staff to proficiently utilize Millennium. Financial Duties: Implement library materials budget. Monitor and control library expenditures via Excel spreadsheets and the Millennium ILS. Monitor monograph selectors purchases. Prepare monthly expenditure reports for Library Director. Set up ERM to monitor contracts. Standardize ordering, invoicing, and outputting vouchers codes and procedures. Introduce GOBI3 online ordering. Set up YBP and ABA approval plans and McNaughton rental program. Contract with EBL for implementation of DDA. Establish electronic invoicing and claiming practices and procedures. Prepare weekly, monthly, and annual statistical reports. Personnel Duties:. Hire, direct, train, supervise, and evaluate library staff (1 full-time acquisitions librarian, 1 part-time cataloger, 2 full-time library assistants, 1 part-time serials assistant, 4 parttime MLS candidates).write job descriptions and define expectations for staff performance: assist individuals in setting annual goals. Compile review and planning documents for each employee. Evaluate each employee per university EPMS policies. Emphasize teamwork and collaboration at all times. Collection Management/Cataloging Duties: Oversee cataloging and classification of the collection. Setup profiles and download e-book records into the ILS. Implement RDA cataloging procedures. Weed collection in preparation for library move. Remove 32,000+ volumes from annex. Establish practices and procedures for inventorying the collection and complete the task. Create LibGuides for faculty review of possible discards. Serials: Redo all serials records. Create new check-in records and check-in cards for current titles. Set the 1
Gloria Zinky Page 2 7/31/2015 Millennium system to automatically update MARC holdings statements and create item records when individual issues are checked in. Train serials assistant to create check-in records and check-in cards on Millennium. Chair PASCAL statewide Catalog Design Committee. Assistant Director for Technical Services Duties: Oversee all acquisitions, serials, cataloging, and statistics gathering functions of the Charlotte School of Law Library. Develop and implement policies, practices, and procedures for technical services. Institute and monitor department and consortia improvement projects. Investigate new trends in systems, services, materials, and equipment to improve overall library operation. Financial Duties: In conjunction with the Associate Dean plan, implement and monitor library budget and prepare annual accreditation reports for the ABA. Oversee Library payroll on ADP. Track Library expenditures via Excel spreadsheets and Innovative Interfaces ILS. Prepare statistical reports for Library Director and Management Committee. Standardize library budget codes for Infilaw consortium. ILS Duties: Install Millennium ILS. Act as the system administrator. Train staff to utilize all modules. Online catalog up and running within six weeks of hire. Collection Management Duties: Develop and maintain a system of library records providing access to the library s collections and databases. Oversee the ordering, cataloging, and classification of materials in all formats. Train librarians and staff to receive MARC records from OCLC via the z39.50 gateway. Download electronic records into the ILS. Train serials librarian and staff to create check-in records and online check-in cards for all serial materials. Develop Academic Success, Center for Professional Development, and Human Resources satellite collections. Move the entire collection and archive from the Morehead Street location to Suttle Avenue. RFID Project: RFID tag all physical volumes in collection. Sync tags with Millennium ILS. Train staff to conduct continuous inventory with RFID wand and to monitor circulation activities. Personnel Duties: Hire, direct, train, supervise, and evaluate library staff (4 full-time and 13 part-time staff members). Compile job scopes and write job descriptions: administer Charlotte School of Law personnel policies. Define expectations for staff performance: assist individuals in setting annual goals based on cascading ISOs of upper management. Train staff in continuous improvement techniques. Work as a team to resolve problems. Oversee the development of the Technical Services wiki. Sit on the consortium-wide Library Best Practices Committee and Millennium Best Practices Committee. Senior Library Training Consultant Consult with libraries globally on all aspects of library operation: circulation, cataloging, serials, acquisitions, interlibrary loan, electronic resources management, and Web OPAC design. Train libraries to implement and customize the Innovative Interfaces Integrated Library System to work in conjunction with their established practices and procedures. Test the functionality of the Millennium modules prior to training. Set up hardware as needed. Set eos, customer options, login manager settings, controlled behaviors and preferences, initials, authorizations, and World Wide Web Options. Create examples and customized handouts to use during training, Spend 2 to 4 days (8 hours per day) on site conducting hands-on training on each Innovative module. Consult with client to determine needed modifications/customizations to software. Install network/system printers and FTP software as needed. Resolve any hardware/software issues that arise during training. Follow up with customer regarding outstanding training issues or problems. Answer all functionality questions; serve as functionality expert. Director of Library and Information Services Duties: Administer all library functions of the Ross School. Oversee the operation of the High School, Middle School, Wellness, and Senior Building libraries. Develop and implement all library policies and procedures. Administrative Duties: Develop annual information services strategic
Gloria Zinky Page 3 7/31/2015 plan. Prepare clear, concise, comprehensive reports for the Head of School. Manage installation of Innovative Interfaces library automation system. Oversee and manage the design and development of the library Web site and installation of other electronic resources. Investigate new trends in services, teaching techniques, materials, and equipment to improve library operations. Financial Duties: Plan and implement the annual library materials budget: monitor all library expenditures. Prepare statistical reports for CFO as required. Personnel Duties: Develop staff job descriptions. Recommend and administer personnel policies. Hire, train, supervise, and evaluate library staff (2 full-time librarians; 1 full-time technical services clerk; 2 part-time library aides). Define expectations for staff performance; set goals for service. Encourage staff professional growth through participation in professional associations, workshops, seminars, and other activities. Collection Management Duties: Administer the development and assessment of all collections to reflect the requirements of the spiral curriculum. Establish book buying policies and procedures. Develop new building and special collections as requested. Train support staff to use OCLC to catalog collection. Teaching Duties: Design and implement information literacy curriculum. Provide bibliographic instruction for students, faculty, and staff. Conduct workshops on database searching and Web Quests. Reference/Research Duties: Work with all divisions of the Ross Institute. Perform complex searches for fundraising endeavors. Work on project teams. Assist faculty, staff, and students with research needs. Information Manager / Assistant Regional Library Director Duties: Oversee all functions of busy Reference Department. Personnel Duties: Schedule, supervise, train, and evaluate information specialists/reference librarians and staff (3 full-time librarians; 12 clerks). Define expectations for staff performance; set goals for service. Administer centralized personnel policies. Financial/Administrative Duties: Review and submit payroll time sheets to Regional Library Director. Account for branch funds according to established procedures. Reconcile Dynix reports. Oversee repair and service of library computers. Maintain branch appearance in accordance with Library Appearance Guidelines. Reference Duties: Answer reference and catalog inquiries. Assist patrons in the use of research and electronic resources. Take reserves on books, magazines, CDs, and videos. Interlibrary loan requested materials. Perform readers advisory services. Collection Development Duties: Develop reference and adult fiction and nonfiction collections; read reviews, recommend new and replacement materials for central purchasing. Programming Duties: Develop, publicize, and implement community oriented library programs, exhibits, and displays. Regional Library Director Duties: Assume Regional Library Director s duties when Director not on premise. Director of Law Library / Law Librarian Duties: Administer all library functions of Greenberg, Traurig, Askew law firm. Oversee the operation of the Firm s main and satellite libraries. Develop and implement library policies and procedures. Administrative Duties: Prepare clear, concise, comprehensive reports for the Managing Partner. Write operations manual / library handbook. Plan, develop, and implement library information systems and services. Oversee acquisition and daily operation of LEXIS/NEXIS and Westlaw databases. Manage installation of Data Trek library automation software. Oversee library expansion project and move; consult with architects, space planners, and designers. Investigate new trends in systems, services, materials, and equipment to improve overall library operation. Financial Duties: Plan and implement library budget. Monitor and control all library expenditures. Personnel Duties: Hire, direct, train, supervise, and evaluate library staff (3 full-time assistant librarians; 1 full-time bookkeeper/technical services clerk; 1 fulltime library clerk, 1 full-time photo duplication clerk). Reference Duties: Perform reference services for all Firm members. Conduct LEXIS/NEXIS, Westlaw, and Dialog searches. Arrange LEXIS training for new associates, clerks, paralegals, and assistant librarians. Collection Management Duties: Develop and maintain a system of library records. Index firm s internal
Gloria Zinky Page 4 7/31/2015 documents; create memoranda file. Catalog and classify collection. Install online catalog. Publish monthly new arrivals list. Institute and automate serials check-in and routing system. Implement library photo duplication service to recapture expenses. Reference Librarian Duties: Perform all reference tasks at busy reference desk in large diverse public library. Assist patrons in obtaining information via manual and computerized searches. Explain and demonstrate use of print and electronic resources. Conduct advanced OPAC, CD-ROM, and WWW searches. Interlibrary loan and reserve needed texts and articles. Engage in readers advisory services. Assist reference librarians in planning and executing service enhancements utilizing the World Wide Web and other electronic resources. Media / Reference Librarian Duties: Develop and implement AV policies and procedures. Order, review, catalog, and classify videos, CDs, CD-ROMs, and books-on-cassette. Compile bibliographies and new arrivals lists. Publicize and promote AV materials via library newsletter. Coordinate development of library Web site. Act as community liaison. Plan and conduct trips and programs with the Recreation Department of the Village of Port Jefferson. Publicize trips and programs via newsletter, flyers, press releases and displays. Spearhead Friends of the Library membership drive. Assist library users in meeting their information needs. Answer reference and catalog inquiries. Help patrons construct research strategies. Perform online searches. Give instruction in the use of catalogs, reference tools, and electronic resources. Take reserves on books, magazines, CDs, and nonfiction videos. Interlibrary loan requested materials. Perform readers advisory services. Enroll patrons in library programs. Young Adult / Reference Librarian Duties: Develop and implement young adult policies and procedures. Order, catalog, and classify young adult books. Compile bibliographies. Organize, schedule, and conduct young adult and adult programs. Devise and manage young adult summer reading programs, Young Adult Advisory Committee, and Young Adult Reading Group. Produce annual Teen Prom and Party Fashion Show and Teen Summer Job Fair. Publicize and promote young adult and adult programs via newsletter, flyers, and press releases. Act as library liaison to local school library media specialists. Assist library users in meeting their information needs. Answer reference and catalog inquiries. Help patrons construct research strategies. Perform online searches. Give instruction in the use of catalogs, reference tools, and electronic resources. Take reserves on books and magazines. Perform readers advisory services. Enroll patrons in library programs. Adjunct Professor Duties: Teach graduate courses at Queens College Graduate School of Library and Information Studies and SUNY at Stony Brook School of Professional Development. Teach Humanities Reference and Resources, Introduction to Technical Services, and Information Sources and Services to M.L.S. candidates. Prepare lectures on the content, form, and use of reference sources and the acquisition, cataloging, and classification of materials in different formats. Utilize Blackboard distance learning software to manage and enhance classroom teaching. Maintain office hours. Counsel students via e-mail, the phone, and in person.
Gloria Zinky Page 5 7/31/2015 School Library Media Specialist Duties: Organize and manage middle school library media center. Implement book, CD, CD- ROM, and video buying policies and procedures. Select resources in electronic, print, and nonprint formats to meet the changing needs of the Ross School curriculum. Catalog and classify materials. Centralize subscription routing, ordering, and billing. Develop and implement middle school library budget. Perform reference/research services for teachers and students. Compile bibliographies and pathfinders to support and enhance the spiral curriculum. Teach faculty and students to locate and use print and electronic resources and to apply new information technologies to instructional activities. Integrate information skills into the spiral curriculum. Collaborate with RGA Interactive on the design, implementation, and administration of electronic reading log and digital media library. Research and bookmark curriculum-related Web sites in preparation for development of library s Web page. Technology Skills In depth knowledge of Innovative Interfaces Integrated Library System. Experience with Dynix, OCLC, GOBI3, Lexis-Nexis, Westlaw, Dialog, LibGuides, and a multitude of other electronic resources. Competent user of Microsoft Office Suite products, TWEN, Snagit, and Blackboard distance learning software. Active user of social media tools: blogs, wikis, LinkedIn, YouTube. Full-Time: Employment Head of Technical Services 2010 - Coleman Karesh Law Library Columbia, South Carolina Assistant Director for Technical Services 2006-2010 Charlotte School of Law Charlotte, North Carolina Senior Library Training Consultant 2001-2006 Innovative Interfaces Emeryville, California Director of Library and Information Services 1998 2001 The Ross School East Hampton, New York School Library Media Specialist 1997 to 1998 The Ross School East Hampton, New York Information Manager / Assistant Regional Library Director 1997 Public Library of Charlotte and Mecklenburg County Charlotte, North Carolina Reference / Media Librarian 1993 to 1997 Port Jefferson Free Library Port Jefferson, New York Reference: / Young Adult Librarian 1987 to 1993 Port Jefferson Free Library Port Jefferson Free Library Director / Law Librarian 1978 to 1985 Greenberg, Traurig, Askew Miami, Florida
Gloria Zinky Page 6 7/31/2015 Part-Time (Concurrent with Full-Time employment): Reference Librarian 1998 2005 Patchogue Medford Library Patchogue, New York Adjunct Professor Spring 2001 SUNY at Stony Brook School of Professional Development Stony Brook, New York Adjunct Professor Spring 1999 SUNY at Stony Brook School of Professional Development Stony Brook, New York Adjunct Professor 1995 to 1997 Queens College Flushing, New York Education: M.L.S. Degree Queens College Laurie Fisher Memorial Award Member Phi Beta Mu Hooded on behalf of M.L.S. graduates M.A. Degree: English and American Literature Hofstra University Maintained 3.7 overall average Flushing, New York Hempstead, New York B.A. Degree SUNY at Stony Brook Stony Brook, New York Graduated Cum Laude Honors in English Participation in Honors English Seminar Six Sigma Green Belt Villanova University Tampa, Florida Licenses: New York State Public Librarian s Professional Certificate New York State School Library Media Specialist Provisional Certificate New York State Teacher s License: Nursery, Grades K 6, English 7 12 Professional Affiliations: Beta Phi Mu New York State United Teachers, Inc. American Library Association South Eastern Association of Law Librarians
Gloria Zinky Page 7 7/31/2015 American Association of Law Librarians Southeastern Innovative Users Group Innovative Users Group