Introduction to CCTNS (Crime & Criminal Tracking and Network System)
Agenda About CCTNS Objectives of CCTNS Project Components Scope of Work Goals & Expectations from CCTNS CCTNS & Existing Legacy System s Comparison Modules covered under CCTNS Benefits to Senior Police officers Benefits to Investigation Officers (IO) Benefits to Police Station Staff Benefits to common citizen Advantages of CAS 2
About CCTNS Ministry of Home Affairs conceptualized CCTNS project as a Mission Mode Project under the National e-governance Plan (NeGP). To modernise the police force in the field of crime investigation. Enhancing Citizen Services. Aims at creating a comprehensive and integrated system for enhancing the efficiency and effective policing at the Police Station level. Creation of a nationwide networked infrastructure for evolution of IT-enabled state-of-the-art tracking system. 3
Objectives of CCTNS Provide Enhanced Tools for Investigation, Crime prevention, Law & Order maintenance and other functions like Traffic Management, Emergency response, etc. Increase Operational Efficiency by reducing the necessity to manually perform monotonous and repetitive tasks. Create platforms at State and Central levels for sharing crime and criminal information/ databases across states and across the country. Create a platform for sharing intelligence across the states, across the country and across other state-level and GOI-level agencies. Improved service delivery to the public/ citizen/ stakeholders. 4
Project Components Customization of CAS (State) Infrastructure Management Services Data Migration & Digitization Customization and Configuration of CAS applications State Specific Module Site Preparation Hardware procurement for PS, Higher Offices and Data Center Set Up Data Center & DR Network Equipment Procurement & Set Up Digitizing last 10 years records Migration of data from legacy systems CAS Integration Integration with Other Departments Integration with Other e- Governance Applications Capacity Building & Training Change Management Capacity (Competency) Building End User Training Operations & Maintenance Continuations of Helpdesk for Providing Support to all Locations Warranty and AMC services 5
Scope of Work Summary This SI engagement involves End-to-End implementation of CCTNS solution across 475 locations across Punjab Implementation in three Phases followed by 3 Years support Supply, installation, testing, commissioning of IT and networking infrastructure. Site preparation at Police Stations / Higher offices. Design, Development & deployment, testing, integration of CAS (state). Design, Development & deployment, testing, integration of other existing & advanced applications. Setting up of IT & networking infrastructure at Data Centre and Disaster Recovery Centre. Data migration/ Data digitization. Capacity Building & Change Management. Handholding for 6 months. Operations & maintenance (3-years) of computer hardware, system software, networking, application software covering PS, Higher Offices and Data Center and Disaster Recovery (DR) sites. Set up help desk AMC for all the hardware and third party software for three years after Go-Live 6
Goals & Expectations from CCTNS GOI Criminal Info Fingerprint, DNA, Biometrics, Suspects, Arrests, Known criminals, Organized gangs, terrorist orgs Crime Info Modus Operandi, Missing/Stolen Vehicles, Dead Bodies, Accidents Property Weapons, Arms, ballistics, Communication devices, equipment, Missing/Stolen/ Recovered Intelligence Information leads, integration with immigration, passports, visas etc. State Level State Database Criminals, Crime, Case Banks, Property, Traffic, Non-cognizable Handling Law and Order Situations Monitoring Disaster /Crisis Management Feed Analysis to Police Stations District & Block Level Improved Law and Order Clearances Passport, Arms Licenses Monitoring & Reporting Emergency Response Police Station Level Improved Investigation Data for Crime Prevention Reduced Redundancy Citizens Easy access to police services Enhanced visibility 7
CCTNS and Existing Legacy System s Comparison Present Applications Focus on data entry Limited acceptability at the police station Driven by Sequential steps (Workflow driven) Standalone application Overly centralized management CCTNS Focus on delivering value at the Police Station level Focus on usability & ease-of-use of the application Event and role driven; Actions on a case can be taken as required without rigid sequence Focused on maximising the utility of crime/criminal related information Ability to view and exchange data amongst PS, between PS and other police formations and with key external entities (including citizens) Central facilitation and coordination Driven and owned by States 8
Modules covered under CCTNS Registration Investigation Prosecution Basic and advanced search functionality Basic reporting and MIS Citizen portal service 9
Benefits to Senior Police officers Create an online monitoring system for effective supervision. Provide access to online routine reports/returns pertaining to crime & criminals. Swift and timely access to information of various police functions -crime detection, crime investigation and crime prevention. Analysis of real time crime and criminal information. 10
Benefits to Investigation officers(io) Access to information on crime and criminal across India. Integration of Forensic Labs, Fingerprint Bureaus, Police Control Rooms and Police Stations. Interface with external agencies-jails, Courts, Transport, Passport, Foreigners Registration Offices/depts., etc., for timely access and flow of relevant information. Reduce dependency on manual registers/records Enabling IO s to focus on investigation. On-line reports to senior officers-reduction of day to day paper work and better monitoring of police station work. Online library containing checklist on investigations, answers to doubts and questions regarding investigations, court judgments, police manuals etc. 11
Benefits to Police Station Staff One time data entry of any information. Real time generation of reports and records. Significant reduction in maintenance of manual records/register. Elimination of duplicate and inconsistent record keeping. Easy access to crimes & criminals records / data to provide useful information on investigation & prosecution functions. Reduction in workload and manual data sharing between districts, FSLs, FPBs, etc. and other external agencies, as a part of investigation & prosecution. Timely information sharing for crime detection and thereby better convictions, crime prevention, leading to better law and order situation and internal security. Online library containing checklist on investigations, answers to doubts and questions regarding investigations, Court judgements, Police manuals etc to facilitate efficient investigation. 12
Benefits to Citizens Ability to online register complaints and grievances. Ability to easily report incidents related to crime and criminals. Provision to download various forms and initiate verification requests for servants, employment, tenants, senior citizen registrations etc. Online tracking of requests, complaints, case status etc Safe and secure environment due to improved law and order situation and internal security. Multiple channels for interaction with police. General public information like Motor Vehicle Tracking System, missing persons, unidentified persons & dead bodies, advisories etc will be available online for reference. 13
Advantages of CAS Web based application Online and offline applications Accurate and real time exchange Ease of use Less time spend on back office tasks Interfacing with external and internal stakeholders Easy generation of reports, registers and forms 14
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