VENTYX esoms SHIFT OPERATIONS MANAGEMENT SYSTEM

VENTYX esoms SHIFT OPERATIONS MANAGEMENT SYSTEM Introduction Managing complex plant operations demands a comprehensive, integrated software system that not only optimizes performance, but can be implemented quickly and adapted to plant-specific procedures and processes. For over two decades, Ventyx has been at the forefront of the development and successful implementation of operations management information systems for the chemical, electric power, marine, military, petro-chemical, and pulp & paper industries. Drawing on its experience in the operations management automation area, Ventyx developed the Shift Operations Management System (esoms). A mission-critical application, esoms users rely on the software to ensure the safe, efficient, and reliable operation and maintenance of their facility assets. esoms Modular Advantage esoms is a modular software application suite that is designed to automate and integrate the major processes involved in plant operations management. Major modules within the application suite include: Equipment Data Configuration Control Clearance / Tagout / Lockout Operator Rounds Limiting Conditions for Operation(LCO) Tracking Narrative Logs Personnel Qualifications & Scheduling Notice of Change Data sharing and built-in interfaces between esoms modules facilitates the integration of many operations related tasks while significantly reducing the amount of data entry required. esoms is a proven solution that interfaces with industry-leading project scheduling, maintenance management, asset tracking, and data historian software systems, enabling a tighter integration between all of your enterprise information systems.

Benefits of Using esoms esoms is designed to provide a consistent, organized, and integrated approach to those activities which affect equipment configuration, system status, and hence plant operation. This means that your facility will benefit from: Enhanced Efficiency, Productivity, and Safety Users have reported significant, measurable gains in efficiency and productivity in operations tasks automated by esoms. For example, using the equipment position verification tracking capabilities of the Configuration Control and Clearance modules, power plant customers were able to eliminate repetitive in-plant equipment position verifications by taking credit for electronic procedures and tagouts recently performed. And because of the decreased number of in-plant equipment manipulations required, the human error rate for such activities dropped dramatically. Reduced Time & Costs of Operations Activities - Taking advantage of electronic tag sharing in the esoms Clearance module, a military customer realized a 94% decrease in the total number of tags required to be processed during a 14-month major asset overhaul, saving an estimated $4-6 million in man-hours alone. Similarly, commercial power plant customers have shaved up to a week off the duration of major plant outages as a direct result of esoms implementations. Estimates of replacement power costs alone saved by bringing a major power plant back on-line a week early range from $3-5 million. Consistent & Compliant Processes An international petrochemical manufacturer was able to create and better manage a consistent framework for operations routine duties across its fleet of production facilities using the Equipment, Operator Rounds, Narrative Logs, and Notice of Change modules. Nuclear power plant operators use the Personnel Qualifications & Scheduling module to implement a consistent methodology for generating and maintaining staffing requirements and schedules in compliance with complex regulatory work limits, thereby preventing costly regulatory fines. Limiting Conditions for Operation(LCO) Tracking ensures that equipment and systems that are unavailable or inoperable due to various operations and maintenance activities are restored within regulatory time limits. All organizations benefit from a corporate-wide standard in the areas of operations and maintenance management, particularly in those organizations that share resources among several plant locations. 1-800-868-0497 www.ventyx.com 2

Nuclear Fatigue Rule Compliance - As a nuclear power plant in the United States, compliance to NRC s 10CFR 26, Nuclear Fatigue Rule is made easy when using esoms. The esoms Personnel Qualification & Scheduling module provides a forward looking scheduling tool showing current and future infractions of the NFR rule so the scheduler can make the appropriate changes to ensure compliance. The esoms solution follows the NRC directive by not only providing nuclear power plants with the tool to help manage workers scheduled to avoid fatigue, but also providing the ability to track corrective actions and create the FFD (fitness for duty report). Easier Access to Information and Record Keeping As an enterprise solution, critical information in each esoms module is just a few mouse clicks away. The esoms Narrative Logs module has become a fixture on the desktop of many plant managers as a tool to track the current operating status of the plant and to disseminate directives such as standing orders. esoms reports are Crystal Reports compatible, allowing you to customize the standard reports or create your own. The esoms AutoPrint module generates Adobe Acrobat files of critical operations documents (procedures, tagouts, rounds, logs) and automatically transmits them to third-party electronic document management systems eliminating much of the document control administrative burden. Program Modules At a Glance esoms program modules encompass the basic software tools that assist in the management of plant operations. A brief description of each module is provided below. Equipment - provides quick access to equipment data of critical importance to plant operators. In addition to nameplate data and related documents (drawings, procedures, regulatory limits, etc.), current as well as historical equipment operating status and configuration data are provided. Users see not only the current configuration of equipment, but are able to trace its path through the many operational activities (tagouts, operating procedures, rounds, etc.) that lead to its current status. Configuration Control - designed to automate and track configuration activities associated with plant procedures (alignment checklists and normal operating instructions) and equipment deviation records (temporary mods, operator aids, equipment out-of-service logs, etc.). esoms incorporates a "living" model for all phases of the configuration control process that provides operators with information related to equipment configuration control and status based on actual plant conditions, as opposed to static procedures. 1-800-868-0497 www.ventyx.com 3

The system also provides the flexibility to model different equipment and system configuration requirements based on a plant s operational status. Clearance - designed to assist in implementing, controlling, and executing a plant s tagout/lockout procedure. The system facilitates access and linkage to equipment isolation, work status, and schedule information through interfaces to third-party work control, maintenance management, and scheduling software systems. Ventyx pioneered a revolutionary method for tag sharing which has been proven to save a significant amount of manpower resources during both normal plant operation and outages, without compromising personnel or plant safety. Operator Rounds a data acquisition and analysis module designed to automate the tasks of collecting, storing, and analyzing equipment operating data from operator rounds. The system provides personnel responsible for plant operation with a powerful yet easy to use tool for collecting and analyzing massive amounts of equipment operating data quickly and efficiently. Operator Rounds puts the power and flexibility of complex calculations, trending, and analysis at the fingertips of operators both at the desktop and in the field where the likelihood of detecting and preventing equipment problems is greatly enhanced, thus maximizing plant reliability. LCO Tracking - designed for those industries where regulatory compliance requirements may directly affect plant operations. The system provides personnel responsible for plant operation and compliance with an easy to use tool to quickly schedule and track required regulatory and/or administrative actions with respect to plant specific limiting conditions for operation. LCO Tracking provides the flexibility to integrate a diverse spectrum of compliance requirements such as plant technical specifications, technical requirements manuals, fire protection guidelines, off-site dose calculation manuals, and administrative procedures. The likelihood of missing or incorrectly scheduling required actions with LCO Tracking is greatly reduced, thereby preventing costly regulatory fines. Narrative Logs - an electronic journal for recording and qualifying events which occur during an individual's shift watch. The system tracks shift staffing, plant operating parameters, log entries, associated qualifying data, and web/document links on an individual plant unit and/or staff position basis. In addition to on-demand log entries, Narrative Logs has the capability to accept automatic log entries from other esoms modules to automatically document the statusing of procedures, tagouts, operator rounds readings, regulatory action compliance, etc. Personnel Qualifications & Scheduling - a scheduling tool designed to ensure the adequacy and compliance of plant staffing. The system tracks personnel for man-hours, shift positions, qualifications, and shift details over the entire range 1-800-868-0497 www.ventyx.com 4

of plant operation and shutdown. A natural complement to Narrative Logs, PQ&S has been designed to integrate shift staffing requirements, position qualifications, regulatory work constraints, crew makeup, man-hours on a per person or per shift basis, shift rotation changes (into and out of outages, changes in shift duration, etc.), overtime callouts, vacation scheduling, and a host of other information critical to maintaining a qualified plant staff. Notice of Change a change management and messaging tool designed to manage the complete life-cycle of an organization s Notice of Change (NoC) process. NoC entities can be external to esoms (Required Readings, SOP s...), or created automatically by modules within the esoms Suite (Clearance signon/off actions, Operator Rounds alerts). Administrative functions allow the preparation, distribution, maintenance, and acknowledgement status reporting of NoC records. An internal messaging service handles the delivery, access, and acknowledgement of NoC records by end-users. Mobile esoms - realizing the data entry burden that could be placed on plant operators if the processes were to remain paper-based, Mobile esoms has been designed to work with state-of-the-art mobile devices. Information captured in the field with mobile devices during equipment configuration activities (for example procedures, tagouts, operator rounds, narrative logs, etc.) is synchronized with the plant status database, eliminating the need to collect information on paper, and then enter it back at the desktop. AutoPrint - to eliminate much of the administrative burden associated with document management issues, the esoms AutoPrint module automates the process of creating, transmitting, and tracking critical operations documents from esoms to third party electronic document management systems. System Interfaces to enable integration of esoms with other enterprise data systems, modules are available to manage the exchange of data between esoms and industry-leading project scheduling, maintenance management, asset tracking, and data historian software systems. 1-800-868-0497 www.ventyx.com 5

esoms MODULES: EQUIPMENT MODULE A critical aspect of the esoms operations management model is the consistent identification of plant equipment within the database. With a consistent equipment identification system both internal (within esoms) and external (esoms with third-party applications and databases) interfaces are enabled to provide an enhanced level of information to the esoms user. Without it, many of the benefits of data sharing are lost. The esoms Equipment module is used to assist in the definition and implementation of a consistent, organized equipment identification system. The software has the capability to employ multiple types of equipment identification schemes, from rigorously coded IDs to noun descriptions. This affords front-line users of the software the freedom to use the identification system that they are most familiar with, while maintaining back-end compatibility with other systems and databases. Features: From within any esoms module, the Equipment module provides both validation of and quick access to equipment data of critical importance to plant operators such as: Equipment Detail Configuration Status Configuration History Reference Procedures Related Action LCOs Notes Associated Documents/ Prints Functional Equipment Groups Annotations In addition to typical nameplate data and related documents (drawings, procedures, regulatory limits, etc.), current as well as historical equipment operating status and configuration data are provided. Users see not only the current configuration of equipment, but are able to trace its path through the many operational activities (tagouts, operating procedures, rounds, etc.) which lead to its current status. 1-800-868-0497 www.ventyx.com 6

In support of equipment identification, the esoms Equipment module provides users with a flexible system of both fixed and user-definable equipment related attributes, which are also important in the performance and tracking of operations tasks. These include: Plant Names Verification Requirements Systems Buildings Columns Plant Units Equipment Types Functional Groups Elevations Notes Plant Operating Modes Safety Trains Components Types Rooms Configurations/Positions Integration and synchronization of the esoms equipment database with a plant s master equipment list (MEL) as maintained by third-party asset tracking and maintenance management databases has also been shown to be highly beneficial. Such integration can eliminate data inconsistencies and reduce data maintenance, while providing an enhanced level of interoperability between systems. Mobile esoms for Equipment provides operators in the plant the capability to both access data normally available only at the desktop or collect data and update the enterprise database as part of a plant walk-down. CONFIGURATION CONTROL MODULE Maintaining configuration control of plant equipment and systems is often the most difficult aspect of plant operations management. Without a system to assist in placing the plant in a desired configuration, and a system for tracking deviations from that configuration, configuration control of a plant can be lost leading to possible plant shutdowns or delayed restarts. To ensure that configuration control of a plant is maintained, the esoms Configuration Control module automates and tracks configuration activities associated with plant procedures (alignment checklists and normal operating instructions) and equipment deviation records (temporary modifications, equipment out-of-service logs, etc.). 1-800-868-0497 www.ventyx.com 7

Through its integration with other esoms modules, Configuration Control incorporates a "living" model for all phases of the configuration control process. This model presents users with information related to equipment configuration control and status based on actual plant conditions as opposed to static procedures. For example, an equipment lineup procedure is generated with equipment tagged or locked on a clearance indicated as such on the lineup. The system also allows the plant to take credit for equipment configuration activities that have occurred in the past, eliminating repetitive work activities and helping to reduce personnel exposure and wasted man-hours. Features: The Configuration Control module features two configuration control activity sub-modules: Procedure Management - Procedures are plant operating instructions, generally associated with a particular plant system or component, which are performed prior to full power operation, or as a part of normal plant operation or shutdown. Procedures are created, maintained, generated, and performed within the Procedure Managers of the Configuration Control module. Procedures are automatically updated with the current status of plant equipment to alert operators to possible conflicts with other procedures, deviation records, or tagouts already in progress. Time-saving features such as take credit allow procedures to be completed using equipment configuration verifications recently performed on other procedures, deviation records, or tagouts. Configuration Control procedures also can be used to automatically set the normal configuration of equipment when releasing deviation records or tagouts. Deviation Record (DR) Management DRs are electronic forms used to organize and track a range of possible items that affect the configuration status of plant equipment. DR s may be used to track temporary equipment modifications, equipment out-of-service, abnormal equipment configuration, etc. DR s can be used to restrict plant mode changes to prevent entering operating conditions that require deviated equipment to be in service. Mobile esoms for Configuration Control automates the performance and tracking of procedures and deviation records in the field. 1-800-868-0497 www.ventyx.com 8

CLEARANCE MODULE The tagout/lockout process is perhaps the most important and time-consuming function that a plant s operation and maintenance staff performs because it is critical to both personnel and plant safety. Errors in the tagout/lockout process can result in work delays, safety stand-downs, regulatory fines, and personnel injury or death. By automating this process, significant gains can be realized in both efficiency and safety. The esoms Clearance module is designed to assist in implementing, controlling, and executing a plant s tagout/lockout procedure. The system enforces the logic of plantspecific procedures to ensure personnel compliance. Clearances facilitates access and linkage to equipment isolation, work status, and schedule information through interfaces to third-party work control, maintenance management, and scheduling software systems. The system incorporates a revolutionary method for tag and lock sharing which has been proven to save a significant amount of manpower resources during both normal plant operation and outages, without compromising personnel or plant safety. Clearances interacts with Configuration Control to determine the normal equipment release configurations on tagouts, and to reduce the manpower resources required for system alignment procedures by taking credit for equipment recently released on tagouts. Clearances interacts with LCO Tracking to schedule and track regulatory action requirements that result from equipment and systems unavailable as a result of tagouts. Features: Setup & Configuration Management To provide flexibility in adapting to the simplest or the most complex tagout/lockout procedures, Clearances incorporates the tools to manage the setup and configuration of: Tags/Locks - type, operational characteristics, verification requirements, conflicts, print characteristics Permits type, numbering, operational characteristics, verification requirements, attributes Temporary Lifts numbering, operational characteristics, verification requirements, attributes General terminology, system preferences Clearance Management Clearances contains sophisticated tools to manage the day-to-day preparation, storage, retrieval, execution and revision of tagouts, including: Mutli-class database master, active, and archive class tagouts Data tracking details, attributes, verifications, equipment/tags, clearance holders, work orders, audit Conflict checking equipment positioning, tag types, work status, clearance holder status Print/Mobile management forms, tags, mobile computer synchronization Temporary Lifts - managing equipment testing and operational requirements 1-800-868-0497 www.ventyx.com 9

Modular integration built-in interfaces to Equipment, Configuration Control, LCO Tracking, Narrative Logs, Personnel Quals & Scheduling Mobile esoms for Clearances automates the performance and tracking of tagouts in the field. OPERATOR ROUNDS MODULE Even in the most modern plants, routine personnel inspections of equipment and facilities is critical to detecting and preventing costly maintenance problems that might go undetected by automated monitoring systems alone. To ensure that you are getting the most out of plant inspections, the esoms Operator Rounds module is designed to automate the task of collecting, computing, and storing data from operator rounds. The system also provides personnel responsible for plant operation and performance with a powerful yet easy to use tool for analyzing the data quickly and efficiently. Operator Rounds puts the power and flexibility of complex calculations, trending, and analysis at the fingertips of operators and engineers both at the desktop and in the field where the likelihood of detecting and preventing equipment problems is greatly enhanced, thus maximizing plant reliability. Features: Rounds Setup & Maintenance Create and maintain simple data collection rounds or complex procedures including computations and analysis. Each userdefinable round is composed of an unlimited number of records used to describe each data point to be collected or calculated. A record contains: Detail - description, location, equipment, limits (min, max, tolerance), units, data type, instructions Schedule frequency shifts, days-of week, days-of-month Scripting language for calculating readings, variable limits, alerts, and/or variable frequency Alerts Reading-sensitive instructions for notifications, corrective actions Standard Readings / Notes values of allowable readings and performance note templates Narrative Log Links links to allow automatic entries into esoms Narrative Logs module Reference Documents attach multi-media documents (text, graphics, audio, video ) 1-800-868-0497 www.ventyx.com 10

Rounds Performance At the desktop or in the field rounds can be performed with: Navigational aids - perform by sequence, location, description, equipment, barcode Calculations automatically evaluate readings, limits, alerts, and collection frequency Limit and alert checking notification of abnormal readings w/ alerts and compliance tracking Performance Documents multi-media text, graphics, audio or video notes attachment capabilities 1 Historical data reference in both tabular and graphical formats Multi-Readings unlimited multiple readings per record for increased surveillance Filter capabilities missed readings, abnormal readings, required readings Rounds Data Management Report, trending, statistical analysis capabilities include: A variety of normal and abnormal log reports Public or private user-definable data views Chart Wizard feature Mobile esoms for Operator Rounds automates the performance and tracking of rounds in the field. LCO TRACKING MODULE Many industries are required to comply with regulations designed to protect the environment, public, worker, and plant safety. Knowing how and when a regulatory requirement impacts plant operations, and the appropriate course of action to take is often a complicated facet of plant operations management. The esoms LCO Tracking module is designed for those industries where regulatory compliance requirements may directly affect plant operations. The system provides personnel responsible for plant operation and compliance with an easy to use tool to quickly identify, schedule, and track required regulatory and/or administrative actions with respect to plant specific limiting conditions for operation. LCO Tracking provides the flexibility to integrate a diverse spectrum of compliance requirements from documents such as plant technical specifications, technical requirements manuals, fire protection guidelines, off-site dose calculation manuals, and general administrative procedures. The likelihood of missing or incorrectly scheduling required actions with LCO Tracking is greatly reduced, thus maximizing plant reliability and preventing costly regulatory fines. 1 Requires applicable mobile device hardware and software support. 1-800-868-0497 www.ventyx.com 11

Features: Reference Document Management Tools are provided to identify and categorize those plant design documents which require actions to be performed as a result of abnormal environmental, plant, system, or equipment conditions. Once categorized, reference documents can be broken down into discreet sections, then sections broken down into action statements or conditions, which form the basis for limiting conditions of operation (LCOs). LCOs can be related to plant equipment, linked to source documents, and individual actions with associated timings. Tools are also provided to automate the processing and linkage of Word -based reference documents to the esoms data structures. Setup and Configuration Management Each reference document type may have unique LCO Tracking requirements. LCO Tracking incorporates the tools to manage the setup and configuration of: Tracking Records type, numbering, operational characteristics, verification requirements, attributes General terminology, system preferences Tracking Record Management LCO Tracking contains sophisticated tools to manage the day-to-day preparation, storage, retrieval, execution and revision of tracking records, including: Mutli-class database master, active, and archive class tracking records Data tracking details, action statement entry/exit, action scheduling and performance, attributes, verifications, equipment, related documents (tagouts, work orders, condition reports, PMTs) Modular integration built-in interfaces to Equipment, Configuration Control, Clearances, Operator Rounds, LCO Tracking, Narrative Logs, Personnel Quals & Scheduling NARRATIVE LOGS MODULE As many shift workers can attest, maintaining manual log books can be a tedious and timeconsuming task. Providing a tool to assist in taking logs, and to automatically capture and document events in a log can significantly reduce the time required to maintain and increase the accuracy and usefulness of these important plant records. The esoms Narrative Logs module provides plant operators, supervisors, and managers with an electronic journal for recording, capturing, and qualifying events which occur during an individual's shift watch. The system tracks shift staffing, plant operating parameters, log entries, associated qualifying data, and web/document links on an individual plant unit and/or staff position basis. In addition to on-demand or template log entries, Narrative Logs has the capability to automatically capture events from other esoms modules as log entries. These automatic log entries are used to document the performance of procedures, tagouts, operator rounds, regulatory action compliance, etc. 1-800-868-0497 www.ventyx.com 12

Features: Setup and Configuration Management Flexible and adaptable setup tools allow the system to be adapted to a variety of journaling needs: Log setup - any number or type of log (operations logs, maintenance logs, test logs, etc.) can be created and tracked within the system. Watchbill definitions each log can have associated with it a watchbill template defining a shift staffing complement which can be linked to a watchbill in the esoms Personnel Qualifications & Scheduling (PQ&S) module for enhanced scheduling and compliance evaluation capabilities. Parameter definitions each log can also have associated with it key operating parameters which are to be tracked as part of the log. Templates log entry and shift turnover report templates can be defined to speed the on-shift log entry and turnover processes. Log Management Tools to manage routine logging tasks include: Watchbill staffing manual personnel staffing assignments or automatic personnel staffing through links to the PQ&S module Parameter tracking entry and historical tracking of key operating parameters Log entry on-demand, template, or automatic log entries captured from other esoms modules all log entries include author identification, log text, and a range of related data Turnover tracking - functions to track and manage the turnover of both personnel and logs Mobile esoms for Narrative Logs automates the performance and tracking of logs in the field. PERSONNEL QUALIFICATIONS & SCHEDULING MODULE What once was a rather simple task determining a workers qualifications to hold a particular position and scheduling personnel in a shift rotation has, through the introduction of increasingly complex regulatory and labor work restraints become a timeconsuming and often times frustrating process. Many organizations use a collection of loosely-coupled spreadsheets, databases, and manual forms to manage the personnel qualification and scheduling process. This approach leaves wide-open the possibility for mistakes in the scheduling of personnel who are not qualified for the positions to which they are assigned, or overworking personnel beyond the regulatory and/or labor agreement work limits. These oversights can result in costly regulatory fines or labor grievances being filed. 1-800-868-0497 www.ventyx.com 13

To better manage this process, the esoms Personnel Qualifications & Scheduling (PQ&S) module has the tools to: Develop and maintain user requirements and associated position qualifications Track user requirement status via direct input or links to external sources (e.g. training databases) Generate, staff, and validate shift schedules from pre-defined watchbill rotations, incorporating time-off Evaluate schedules for compliance with position qualification requirements and work-hour limits Features: Qualifications Management Tools are provided to create and maintain user requirements and position qualifications. User requirements encompass a range of entities that affect a users qualification to hold a particular watchbill position. Examples of user requirements include certifications, licenses, medical examinations, training classes, watch-hours stood, etc. User requirements can be combined into complex logical expressions using Boolean operators (e.g. AND, OR, NOT), and internal functions (e.g. to calculate hours worked, rounds taken, etc.) to form a position qualification. Watchbill Management - Watchbills are the required shift complements created for departments and their schedule routines (e.g. 8-hour weekday, 12-hour weekend, etc.). Watchbill rotations (6 crew weekly rotation, 4 crew rotation, short rotations, etc.) are created and extended into the future based upon planned schedule requirements and adjusted to accommodate interruptions (e.g. planned outages). Schedule Management The Scheduler performs evaluations of personnel compliance with position qualifications and work-hour limits over a chosen timeframe. Qualification non-compliance, work limit violations, time-off (vacation, leave, etc.), and other scheduling conflicts are identified before-the-fact to allow adjustments to be made to schedules in advance if necessary. The Scheduler allows for fine-tuning (replacement of on-shift personnel, addition of temporary shift positions, etc.) and adjustments to standard shift staffing requirements. This entry-by-exception method significantly reduces the amount of data input required to maintain the system. Modular Integration PQ&S integrates with Configuration Control, Clearances, Operator Rounds, and Narrative Logs to ensure personnel compliance at the point of performance of operations related tasks. 1-800-868-0497 www.ventyx.com 14

NOTICE OF CHANGE MODULE The latest in the esoms program suite, the Notice of Change (NoC) module provides personnel with a software tool to manage the complete life-cycle of the NoC process. Implementing an automated NoC process helps to ensure that personnel are notified of changes to procedures and practices in a timely manner and facilitates access to NoC related information. Reporting tools allow management personnel to quickly determine the status of end-user NoC acknowledgement. Part of the NoC process refers to the preparation, distribution, delivery, access, acknowledgement and maintenance of changes to a variety of entities external to esoms such as: Required Readings Management of Change Operational Guidelines Notice of Routine Duty Change Standard Operating Procedures Also included in the NoC process is the generation, delivery and tracking of automatic notifications from modules within the esoms suite such as: Clearance holder sign-on/off Operator Rounds reading alerts Features: NoC Administration this portion of the process covers the preparation, distribution, maintenance and reporting of NoC. Each NoC requirement is defined by a NoC record. A NoC record may contain details, attachments, and notification assignments. Details include general descriptive information about the NoC. Attachments may include embedded or linked documents (e.g..doc,.pdf files or hyperlinks). Notification assignments can be made by esoms security group, department, organization or individual. Once approved, NoC records are delivered to assigned users. The acknowledgement status of NoC records can be tracked and NoC records eventually closed and archived. NoC Delivery & Acknowledgement the delivery, access, and acknowledgement of NoC records by end-users is managed by the esoms Messenger. The messenger is a component of all esoms modules and is automatically activated each time a user logs into a module - making it an integral part of routine duties. Once delivered, users can access information associated with a NoC record or request additional information. NoC records designated as urgent require immediate acknowledgement before access to an esoms module is granted - others can be acknowledged at the user s convenience. 1-800-868-0497 www.ventyx.com 15

MOBILE esoms MODULE Mobile esoms is the solution for plant operations management data collection and analysis needs in a mobile environment. Mobile esoms provides the software tools which not only eliminate the need for paper-based procedures, tagout, rounds, and log sheets in the field, but bring about a whole new level of power and flexibility to plant operators. Mobile esoms can significantly streamline business processes by: Improving Mobile Worker Productivity Capturing data at the point-of-performance, the time-consuming paperwork and data entry cycle is eliminated. Expanding the range and type of data available to be captured in the field to include text, audio, and graphics (still or motion pictures) Delivering critical information in the field not possible in a paper-based system, the mobile worker can make better informed decisions. Ensuring Compliance Application logic enforces internal procedures and external regulatory requirements while maintaining flexibility for the mobile worker. Leveraging bar coding and other auto-identification technologies to ensure mobile worker accuracy and compliance. Providing More Timely Information to the Enterprise Allowing managers to track field activities more closely and to make better informed decisions. Mobile esoms is available for use with the following esoms modules: Configuration Control - automates procedure and deviation record performance in the field provides equipment, procedure and deviation record detail while capturing equipment configuration and personnel performance information Clearance automates tagout hang and release performance in the field provides equipment, tagout and section detail while capturing tag, equipment configuration and personnel performance information Operator Rounds automates rounds performance and analysis in the field - provides round and record detail, computational analysis, and historical trending while capturing readings, notes, multi-media files, and personnel performance information Narrative Logs - automates log access and entry in the field - provides access to log entry templates and log entry detail while capturing personnel performance information Equipment Database automates equipment data access and collection in the field provides access to data normally available only at the desktop or the capability to collect data as part of a plant walk-down Mobile esoms supports both conventional and wireless mobile networking environments. 1-800-868-0497 www.ventyx.com 16

AUTOPRINT MODULE Many industries are required by law to maintain a permanent record of operations related activities. To eliminate much of the administrative burden associated with document management issues, the esoms AutoPrint module automates the process of creating, transmitting, and tracking critical operations documents from esoms to third party electronic document management systems. AutoPrint interfaces with the following esoms modules for the transfer of documents: Configuration Control procedures and deviation records Clearance tagouts, sections and temporary lifts Operator Rounds round sheets LCO Tracking tracking records Narrative Logs log sheets Personnel Qualifications & Scheduling watchbills AutoPrint is triggered by a change in status of a document (e.g. clearance release, log turnover/approval, ). AutoPrint in conjunction with Adobe s Acrobat Distiller software is used to generate the electronic forms for each module s critical documents in PDF file format. An XML-based interface is used to provide detailed document tracking and content information to the electronic document management system software. Fault-tolerant processing and auditing features are incorporated into AutoPrint to ensure that documents are transmitted and processed successfully by third-party systems. System Interfaces The successful management of plant operations involves the coordinated efforts of many groups and disciplines throughout the enterprise. Ensuring that the information systems used by these different entities can share information and resources is critical to that success. Ventyx esoms Suite integrates with the Ventyx Asset Suite to provide efficient operation and optimized maintenance processes for the demanding plan environment. esoms Suite interfaces with project scheduling, maintenance management, asset tracking, and data historian software systems, enabling a tighter integration of all enterprise information systems. Interface modules are currently available or planned for: Aspen InfoPlus.21 data historian Matrikon OPC Server for Honeywell PHD - data historian MRO Maximo - asset tracking OSISoft PI data historian Primavera project planning & scheduling SAP asset tracking 1-800-868-0497 www.ventyx.com 17

PERFORMANCE PROVEN Ventyx is a leading business solutions provider, delivering asset management, mobile workforce management, customer care, energy trading and risk management, energy operations, and energy analytics solutions to more than 900 energy, utility and communications customers, as well as to asset-intensive customers in selected commercial markets. With approximately 1,200 employees in more than 20 locations worldwide, Ventyx delivers best-of-breed business solutions that maximize operational and financial performance, backed by the industry s deepest available industry-specific domain expertise. 1-800-868-0497 www.ventyx.com 18