SAP Enterprise Asset Management Enabling Maintenance Professionals

Transcription

1 SAP Enterprise Asset Management Enabling Maintenance Professionals Pieter van Daal SAP Nederland Product Manager Enterprise Asset Management empower Operational Excellence in the Utility Industry Groningen

2 Legal disclaimer The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP s willful misconduct or gross negligence. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forwardlooking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 2

3 Introduction

4 SAP s EAM Frame of Reference SAP Enterprise Asset Management supports organizations in efficiently and sustainably managing the entire lifecycle of physical assets in terms of performance, risks, and expenditures to achieve and maintain the stated business objectives. Asset Portfolio & Project Management Asset Information Management Asset Visibility and Performance Maintenance Operations Maintenance Parts & Services Provisioning Mobile Asset Management Operational Risk Management Real Estate Lifecycle Management [referring to PAS55 ISO 55000] 2012 SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 4

5 Recent Innovations and Outlook

6 Maintenance Operations SAP Linear Asset Management solution scope Network modeling Condition monitoring and inspection Work management Analytics and reporting Linear data fields Linear reference pattern Functional locations Equipment Attributes and features Networks and object links* Network attributes* Measurement points Measurement documents Notifications Analytics and reporting Services enablement Business add-ins (BAdIs) Maintenance plans Work orders Operational account assignment Confirmations Integration and connectivity Structure reports List reports Multilevel list reports Report graphics* Content in SAP NetWeaver Business Warehouse* Dynamic segmentation* Solution Today * new with EHP SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 6

7 Maintenance Operations Enhancements for SAP Linear Asset Management Solution enhancements Enhancements to networks and object links Management of network attributes Dynamic segmentation analysis Content in SAP NetWeaver BW for linear asset management and optimized asset operations Services (service-oriented architecture) Key benefits Manage technical objects in a network Analyze networks with dynamic segmentation Manage attributes for a network or Solution Today EhP SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 7

8 Maintenance Operations Worker Safety overall concept Risk management * Assign risks to maintenance objects Worker safety Safety plan in SAP EAM Work clearance management * Work clearance Management Create risks and responses Worker safety in job execution Solution Today * optional 2012 SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 8

9 Maintenance Operations Manage potentially hazardous routine and non-routine work activities Work clearance and work permit management Solution highlights Approval process Various levels of work permits Assignment of different work permits to an order Temporal control of work permits Integration into maintenance processes Recent enhancements Full integration with SAP Enterprise Asset Management: no separate system Easier to learn and use Standardized procedures Various customer-specific enhancement options (BAdIs) Authorization process Temporal control of work permits Library of work clearance document templates Lockout and tagout Solution Today 2012 SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 9

10 Operational Risk Management SAP Management of Change Solution enhancements Effective management of change for changes of products, procedures, processes, equipment, and so on Consistent and auditable management of changes User-friendly UI that motivates all employees in a plant to communicate change requests Timely and effective completion of reviews, approvals, and all actions to implement the change (update documentations, trainings, master data, and so on) Easier-to-customize solution and shipment of templates to decrease implementation and adoption costs A product independent of the releases of SAP Business Suite; a networked application on premise Key benefits Streamline different change processes across the company and make them more efficient Ensure that employees follow a company s procedures and record change requests Increase visibility and share best practices to reduce incidents, ensure compliance, and mitigate risks Ensure that a structured change-process occurs that complies with all regulatory and other requirements Solution Today SAP Management of Change SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 10

11 SAP Management of Change General Steps and Roles Within a Change Process Submit Change Request Review & Evaluation Approval Release Change Request & Drive Change Processes Execute Activities Requester Reviewer Approver Coordinator Activity Owners Person who creates change request Experts or Supervisor Supervisor or Manager Person who manages and drives the change Approver, Reviewer, Task Owner Create change request Describe change Add attachments Fill out customizable questionnaires Check completeness of the request Edit request to improve input Decide if request makes sense Send change request to approver Check request for completeness Edit request to improve input Decide if request is relevant for the Process Reject change request if it is not relevant Release change request Some activities will be proposed automatically Define appropriate activity hierarchy, timelines and activity owners Trigger activities in the defined sequence Execute activities by teams or individuals: Reviews Approvals Tasks Activities can contain checklists or questionnaires Close change request when all activities are completed 2012 SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 11

12 User Experience

13 SAP R/ SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 13

14 SAP R/3 2.0 SAP R/ SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 14

15 SAP R/3 4.6c SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 15

16 SAP ERP 6.0 Enhancement Packages 5 and / SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 16

17 Maintenance Operations New User Interface for the Maintenance Worker Job List with Jobs EAM Launch Pad Confirmation List with Assigned Jobs to User Information Center Enterprise Search Job Card Solution Today EhP SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 17

18 Maintenance Operations Asset Viewer and SAP Business Context Viewer (BCV) Side Panel started from the Asset Viewer Provides context sensitive analytics and supplementary information Context is defined by the main application Previews for charts and list Transactional Data BI Reports Enterprise Search Asynchronous processing decoupled from main window area Asset Viewer Side Panel Solution Today EhP SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 18

19 Integration of manufacturer data and analytics in a one-stop shop for the asset manager Solution Today 2012 SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 19

20 Improved user experience for the maintenance worker on traditional platforms and mobile devices Job list Launch Pad Confirmation list with jobs assigned to user Information center Job card Enterprise search Solution Today 2012 SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 20

21 Maintenance Operations Integrated geospatial visualization for assets Solution enhancements Intuitive mapping of enterprise assets Multiple map options (Google, Bing, and others) Launch pad for asset management business processes Web Dynpro development environment: user interface Extensible for alternate display technologies Key benefits Geospatial display of critical assets, including linear assets Map interactivity with assets such as accessing work orders and other technical objects Combination of asset information that spans ERP and GIS systems Solution Today 2012 SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 21

22 Visualization in Enterprise Asset Management: Path Forward 2012 SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 22

23 Mobility

24 SAP has acquired Syclo: FAQs, Product Briefs, Demos & Videos: 2012 SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 24

25 About Syclo Focus 170+ employee company exclusively focused on mobility for over a decade Deep industry & business process knowledge in industries such as : Utilities, Oil & Gas, Life Sciences, Manufacturing and many others Over 600 Customers in 39 countries SAP s Mobile Co-Innovation Solution for EAM and CRM Field Service Flexibility Any ERP system, network, device or peripheral, optimized for SAP, Maximo Custom-tailored development, configuration and deployment approach Products & Technology Leading development, implementation and management tools Highly configurable and extensible application approach Support for Sybase Unwired Platform (SUP) Regarded by analysts as leader and best-in-class in the category Complete Solution Orientation Unmatched integration expertise to complex systems Far-reaching and diverse partner ecosystem World-class services team Expert technical support 2012 SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 25

26 Master Data and Analytics

27 Asset Information Management SAP Asset Data Quality Rapid Deployment Solution Solution enhancements This RDS is the first step to help customers evaluate their current asset master utilizing predefined SAP Information Steward and Data Services content for profiling and assessing quality of EAM master data e.g. table views and validation rules and continuous monitoring of EAM data. The following use cases are included: Creation / change of business / validation rules Identification of data quality issues based on the business rules Profile asset master data Validate asset master data Monitor asset master data quality Analysis of historical data with continuous insight Key benefits Missing data or deviations between the physical and virtual plant can result in: loss of life false alarms and alerts unplanned shutdowns and outages less than optimal maintenance spare parts strategies the job delays from lack of inventory or personnel to get done. Planned Innovations 2012 SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 27

28 Future Direction

29 SAP Strategy 2012 SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 29

30 Repliciation engine Extractors Maintenance Operations Perform integrated CAPEX and OPEX planning and lifecycle costing Solution enhancements Use of in-memory analytics (SAP HANA) for analyzing items that are critical for reducing the cost for maintenance Replacement and repair analysis Forecasting of operational cost Evaluation of lifecycle cost Key benefits Provide real-time visibility of asset performance and its financial impact Use predictive methodology in reducing risk Improve or sustain the capability of assets and identify the impact they have on CAPEX Proposing efficient ways to reduce OPEX and make an investment (CAPEX) decision based on life cycle costs ERP Preventive maintenance plants Shutdown turnaround and cutages Estimated corrective maintenance Estimated breakdown maintenance Optimistic, realistic, pessimistic utilization plans Dashboards Explorer BPC Reporting analysis and planning Historical orders and resource utilization Historical asset performance HANA 1. Criticality analysis 2. Forecasting cost 3. Projecting variance with time Master data Planned Innovations 2012 SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 30

31 Asset Visibility and Performance Maintenance predictive analysis using in-memory analytics Solution enhancements Leverage in-memory analytics (the SAP HANA platform) to predict failure based on a certain confidence and risk level Group multiple asset health monitors Identify trends in heath indicators for assets Predict optimum time at which inspection as well as maintenance should be planned, based on trends in historical failures, age, utilization, environment, and other parameters Key benefits Increased availability of assets Improved compliance Reduced cost Improved asset safety Operational Inputs Real time Information Manually inspected information Operational forecasts Virtual forecasts Physical system of asset System Specification and Characteristics Operational Outputs Preventive and Corrective maintenance Virtual system of asset Next inspection Planned Innovations 2012 SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 31

32 SAP Enterprise Asset Management Areas of investment Mobility Visualization and usability Functionality Today and the future TCO Analytics Real-world integration Future Direction 2012 SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 32

33 Key Points to Take Home Key improvements have been realized with Innovations 2010 and 2011 in all major EAM solution areas, e.g. linear asset management, risk assessment, worker safety, work permits, scheduling, analytics, new user interface, visualization, GIS integration, SAP's overall strategy to combine the visual enterprise, high-speed analytics, and mobility is fully reflected in our vision for Enterprise Asset Management: Provide the asset managers and maintenance workers with all the information they need in the right format at their fingertips SAP AG. All rights reserved. / _EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 33

34 Thank You! Pieter van Daal Product Manager Enterprise Asset-, Customer Service-, Facility en IT Asset Management SAP Nederland B.V. Amerikastraat 10 Postbus DG s-hertogenbosch T +31 (0) M +31 (0) E pieter.van.daal@sap.com