the reason employees choose to Stay, Say and Strive at Link Housing

the reason employees choose to Stay, Say and Strive at Link Housing

Link Housing is a client centred, service orientated community housing provider with a vision for providing a better future for those in need through safe affordable housing. We offer an attractive range of work benefits to our employees which we call LinkRewards. LinkRewards is based on the belief that employee satisfaction = customer satisfaction = business success. Employee Satisfaction Customer Satisfaction Business Success LinkRewards goes beyond your salary. The total rewards program is built in consultation with the business and is reviewed annually. It is a combination of financial and non-financial benefits and work practices that make Link Housing a great place to work! Employee Testimonials All of the benefits are great - but the one for me is flexible work from home which allows me to take care of my family commitments and sustain a work/life balance. Davina Taylor - Leasehold Property Co-ordinator 2 I Link Rewards

Engaged employees have an intense desire to be part of the company Stay Say Engaged employees consistently speak positively about the company to colleagues, potential employees and customers Engaged employees volunteer extra effort and engage in behaviours that contribute to the company s success Strive What makes Link a great place to work? Our Vision of a better future for those in need and our Purpose to increase socially sustainable housing Annual Employee Opinion Survey and action planning Annual performance, development and career planning with your manager Opportunity for higher duties, secondments and participation on projects A work force that 100% believes in the work they do, have great working relationships and are willing to put in extra effort for the organisation. We recognise that the value employees place on the different financial and non-financial benefits will vary with each individual based on their stage of life and circumstances. Also, what someone values now is likely to change in the future. Therefore, on the following pages, Link Housing employees will find a list of benfits that together make up the total rewards program. We are delighted you have joined us and look forward to a mutually successful and satisfying professional experience. 3 I Link Rewards

Remuneration Staff are paid above Award rates in the relevant Award; Social, Community, Homecare and Disability Services Industry Award 2010. Annual performance based remuneration reviews. Salary Packaging Based on our charitable status, Link is able to offer the following salary packaging benefits through a fully accredited salary packaging provider; AccessPay. Significantly reduce your PAYG tax and increase your take home pay through these options: Salary sacrifice up to $15,900 from your pre-tax salary. Additional option to package more of your pre-tax salary for meals, holiday accommodation and venue hire. Salary package a new or used car (with or without running costs) from your pre-tax income; our provider even helps you source the best price for the car of your choice. Salary sacrifice additional superannuation up to the allowable limit to further reduce your taxable income. Purchase mobile devices, laptops and tablets from your pre-tax salary when used predominantly for work. Leave Link Housing offers leave options significantly above and beyond minimum standards; Award staff enjoy 17.5% leave loading Up to 5 days leave in advance. Apply for up to 5 annual leave days before it has been accrued. Purchase up to an additional 2 weeks annual leave each year! Parental Leave - 6 weeks paid parental leave for the stay at home parent at the time of birth or adoption of a child or get paid for longer and take it as half pay for 12 weeks. 2 weeks paid parental leave for the non-primary care giver or 4 weeks at half pay Study Leave take up to 2 days leave per subject for pre-approved courses. Long Service leave take your prorated long service leave after just 5 years of service as opposed to the minimum standard requirement of 10 years. Provision to apply for leave without pay for those extra-long breaks and events Access your annual leave or personal leave in part day periods. 4 I Link Rewards

Flexible Working Arrangements Link Housing offers flexible working arrangements to its employees. We give employees access to options that assist them achieve balance between their work and outside commitments and are committed to reasonably accommodating an employee s need for flexibility and certain times in their lives. Link Housing offers the following flexible working arrangements: Request to change your working hours or pattern of work ie start and finish times for a period of time Flexi time; completing your ordinary hours of work at times that meet your needs and within Link s core business hours. Requests to work from home on occasion Accessing Personal leave and Annual leave in single or part days Requests for leave without pay Time in lieu Personal and Professional Development Performance, careers and learning and development are all embedded components of Link Housing s culture and HR framework. We turn this into every day by: Individual annual performance and development planning Annual career discussions that are documented in the online Talent Management system 100% reimbursement of study fees for approved applicants (called twice per year in line with uni semesters) Annual training, conferences and seminars budget equivalent to over $1,000 per employee Separate budget for professional subscriptions and membership Monthly 121 s for all employees Opportunity to participate in projects and opportunities for secondments and higher duties/internal promotions Employee Testimonials Link listened to me when I was struggling to balance my work life with outside commitments. Together we agreed on a flexible working arrangement that met everyone s needs which made my work and home life so much better. Ghilaine Hammond-Baillie - Team Leader, Pathways 5 I Link Rewards

Staff Lifestyle Discounts Through our suppliers and LinkRewards partners we are able to offer the following discounts to participating employees; AccessPay s Frequent Values; including 5% discount on groceries, petrol and more; $10.50 movie tickets; 10%-50% discount at over 1500 hotels and resorts and 20% off your dining bill at over 1700 restaurants and much more; print vouchers on line to national attractions, local activities, magazine subscriptions, dry cleaning and more! 7% discount on private health insurance through GMHBA Health Insurance. Life and income protection insurance from only $3 per week through Hesta Superannuation Fund (Link Housing s default not-for-profit industry fund). Low rate credit cards and personal loans and full banking facility through ME Bank. Financial planning services, advice and regular staff information session on salary packaging, retirement planning, insurance and income maximisation from industry super fund Hesta and our salary packaging provider AccessPay. Health and Wellbeing We see the value in ensuring our staff are personally and physically healthy. We need to ensure that we are always taking care of our own health and wellbeing so we can help others. Link helps you stay on top of this through: A free Employee Assistance Program (EAP) and confidential counselling for you and your immediate family through Optum. 24 hour online EAP through Optum including; 24 hour email assistance, management assist, health fact sheets, and mortgage, financial and legal assistance. Health and Wellbeing monthly calendar of events which includes; 20 minute seated massage, resilience and stress workshops, healthy habits and positive psychology seminars Annual company sponsored flu shots Monthly wellbeing newsletter with recipes and tips Also refer to our Flexible Work section for more information on how we support you manage your health and wellbeing Corporate Gym discount choice of two Employee Testimonials I really appreciate the flexible working arrangement that Link has offered to me. I went on 6 months Maternity Leave and upon coming back from the Maternity Leave, I was able to apply to work one day from home a week and that helped tremendously with looking after my very young baby at the time. Annie Thu Bui, Income Review Officer 6 I Link Rewards

Employee Testimonials It s fabulous to work for an organisation who supports and encourages staff development. The Study leave entitlement enables me to achieve my goal of completing my degree. Being granted extra leave at Christmas! Being a single mum with kids, this is a real winner. April Baggett - Housing Manager - Anytime fitness; 1 week free, $15.45 per week and half price joining fee and complimentary personal training session. Use unlimited for all gym access. - Fitness first (includes fitness classes); 10% discount on start up fees, pay as you go options or contract memberships from $24 per week. Team building and Events Working together and genuinely caring and liking who you work with are all huge contributors to employee engagement. That is why Link Housing invests in: Annual staff Christmas party Monthly All Staff meetings Monthly recognition of staff birthdays and work anniversaries Staff conference Fund raising events Regular social events, team lunches and morning teas Reward and Recognition We are also proud of our formal reward and recognition programs that recognises Loyalty through 5, 10, 15, 20 year Service awards Link Housing quarterly and annual Awards of Excellence available to all staff in the catergories of Team Work, Communication and Leadership Further information Of course all our benefits and rewards have policies and terms associated with them. You can find more detailed information on the above benefits on the Link Housing intranet. Link Housing is committed to ensuring LinkRewards is always relevant, up to date and meets the needs of its growing team. We will survey and engage with our staff each year to find out what will inspire you to continue to Stay, Say and Strive at Link Housing! 7 I Link Rewards

Link Housing Ltd Level 12, 815 Pacific Highway, Chatswood NSW 2067 PO Box 5124 Chatswood West NSW 2067 Tel: (02) 9412 5111 Fax: (02) 9412 2779 www.linkhousing.org.au