TANNER Vietnam 2012 43D/8 Ho Van Hue, Ward 9, Phu Nhuan District, Ho Chi Minh City, Vietnam Tel +84 3997 3452 Fax +84 3997 3465 www.tanner.vn vietnam@tanner.de TANNER Vietnam Ltd. German Engineering Quality - Made in Vietnam Standard Operating Procedures (SOP) based on Microsoft SharePoint
Content Company Introduction What is Standard Operating Procedures SOP? Benefits of Standard Operating Procedures (SOP) Service offers for SOP Samples (Admin, Accounting, Human Resources and IT) What is Microsoft SharePoint? Microsoft SharePoint Features Standard Operating Procedures (SOP) with Microsoft SharePoint Microsoft SharePoint System Requirements Page 2
TANNER AG makes technology coherent! Founded in 1984 Over 260 employees in Germany and worldwide Almost 700 customers and more than 10,000 projects 28 years of experience in Professional technical documentation Generating product catalogues Implementing sophisticated information management systems Consulting services Microsoft Certified Gold Partner Won the Quality Award 2008 from the state of Bavaria in Germany Won the prestigious award of "Employee Champion of Germany 2012" by the German Society for Quality (DGQ). Page 3
TANNER offices and branches Lindau/Germany - Headquarter Ho Chi Minh City (Vietnam) Paderborn Erlangen Reutlingen Philippsburg Eschborn München Hamburg Düsseldorf Genova (Italy) Page 4
TANNER Vietnam German Engineering Quality-Made in Vietnam Founded in 2004 45 qualified: Software/ ios/ Android Application Developers IT Engineers Construction Engineers Mechanical Engineers Technical Editors Engineering Consultants Business Management Consultants Translation Management Officers Graphic Designers Engineers in System Integration, Database Development, Document Management & Website Development. Page 5
TANNER Vietnam German Engineering Quality-Made in Vietnam Green Office certified by WWF Vietnam Page 6
Our portfolio Technical Documentation Translation Management Service Product Catalog Development Website Engineering Automation & System Integration ios/ Android Application Development Database Development Document Management Standard Operating Procedures-SOP Solution for Vietnam Green Office Consultancy Service Page 7
Our valued customers Page 8
Our valued customers Page 9
Standard Operating Procedures (SOP) What is SOP? A uniform system for developing, maintaining and providing access to procedural documents (policies, procedures, directives, standards, manuals and guidelines) General Benefits: A uniform guideline and framework for management A tool to maintain consistent quality of the outcomes Page 10
Standard Operating Procedures (SOP) Specific Benefits: For an existing company: Provide significant work-performance improvements Create a clear & organized system to seize control of work-frame Effective communication tool contributing to work-understanding and satisfaction For a start-up company: Speed up the process of company establishment Encourage the company to focus on their core business Defined forms and processes that are understandable to everyone => encourage multi-tasking Page 11
Standard Operating Procedures (SOP) Services Software Training Consultancy in: Administration Human Resources Finance and Accounting IT & System Administration Updating SOP accordingly to: Vietnamese Laws ISO 9001-2008 Customization of content and layout (content, languages, layout, logo ) Page 12
SOP Sample Administration FORM SPECIMEN PROCESS Page 13
SOP Sample Human Resources FORM SPECIMEN PROCESS Page 14
SOP Sample Accounting SPECIMEN - ENG SPECIMEN - VNE PROCESS Page 15
SOP Sample Information Technology FORM-ENG FORM-VNE PROCESS Page 16
What is Microsoft SharePoint? A software platform for collaboration and web publishing Providing a web portal with commonly needed features Included capabilities: web content management, collaborative document management, discussion forum, Wikis, Blogs, Full text search, etc Fully functional on Internet Explorer Almost compatible with other browsers/mobiles Best integrated with MS Office applications Including Word, Excel, Visio etc. Page 17
Microsoft SharePoint Features Web Content Management Collaboration Tools Shared Calendars and Contact Lists E-mail alert Discussion Boards Blogs and Wikis Document Management (centralized repository for shared documents) Web-based Collaboration (collaborative editing of shared documents, and document workspaces) Content Publishing Workflow Management Access and version control for documents in a library Browser-based management and administration Full text search (MS Office documents and PDF) Page 18
Standard Operating Procedures (SOP) With Microsoft SharePoint Supporting: Direct interacting with SOP documents Managing document versions Controlling publishing workflow Security on every document/folder Searching Page 19
SOP With Microsoft SharePoint Document library: folders and documents Page 20
SOP With Microsoft SharePoint Editing directly with MS Office Page 21
SOP With Microsoft SharePoint Creating folders in document library Page 22
SOP With Microsoft SharePoint Uploading single/multiple documents to SharePoint Page 23
SOP With Microsoft SharePoint Managing user-right (permission) on each document/folder Page 24
SOP With Microsoft SharePoint Managing user-right (permission) for each user Page 25
SOP With Microsoft SharePoint Version management for each document/folder Page 26
SOP With Microsoft SharePoint Search function Page 27
SOP With Microsoft SharePoint Managing content approvals/refusals for library documents Page 28
SOP With Microsoft SharePoint Managing content approvals/refusals for library documents Page 29
MS SharePoint System Requirements Client side: Internet Explorer 7 or higher. MS Office (recommend 2007 or newer). Server side: CPU 2.5 GHz, 2GB RAM. Minimum 3GB HDD using NTFS, Network Adapter. Windows Server 2003. Internet Information Services 6.0 MS.NET Framework version 3.0. MS SQL Server (Express) 2005. MS Search Server (Express) 2008. Page 30
Thank you for your attention. TANNER Vietnam Limited 43D/8 Ho Van Hue Str., Ward. 9 Phu Nhuan Dist, HCMC www.tanner.vn Elmar Dutt - Managing Director vietnam@tanner.de +84-8-3997 3452 Sales & Marketing Department salesvn@tanner.de +84-8-3997 3452 Ext: 106 Page 31