DEPLOYMENT MODES OF THE Border Gateway There are four Profiles Choosing the correct Profile is key for a successful Mitel UC Deployment What is happening behind the scenes when you pick a Profile? What does Custom Configuration do? 1
COMMON SMB/SME DEPLOYMENT TOPOLOGIES SERVER-GATEWAY SERVER-GATEWAY Carrier Carrier Public Internet Public Internet Client 2-port Firewall Client Business/Virtual Business MiCollab/ Virtual MiCollab Business/Virtual Business MiCollab/ Virtual MiCollab 2
COMMON ENTERPRISE DEPLOYMENT TOPOLOGIES SERVER-ONLY-DMZ SERVER-ONLY-DMZ-SRC Carrier Carrier Public Internet Public Internet DMZ DMZ Client 3-port Firewall Client 3-port Firewall Daisy-Chain Business/Virtual Business MiCollab/ Virtual MiCollab W\SRC Business/ Virtual Business MiCollab/ Virtual MiCollab 3
COMMON DEPLOYMENT TOPOLOGIES MiVOICE BORDER GATEWAY AS FIREWALL IN SERVER-GATEWAY MODE Border Gateway is deployed at the network edge and serves as the enterprise network firewall for all voice and data connections Border Gateway supports Teleworker Sets, SIP Trunk, Web Proxy and Secure Recording Connector (SRC) for TW sets. Can be co-resident with MAS Suitable for some SMB, used when a client firewall does not exist. SERVER-GATEWAY Carrier Public Internet Client Business/ Virtual Business MiCollab/ Virtual MiCollab 4
COMMON DEPLOYMENT TOPOLOGIES MiVOICE BORDER GATEWAY IN SERVER-GATEWAY MODE ASTRIDE THE FIREWALL Border Gateway is deployed at the network edge and alongside an existing firewall SERVER-GATEWAY Border Gateway supports Teleworker Sets, SIP Trunk, Web Proxy and Secure Recording Connector (SRC) for remote sets. Carrier Public Internet High degree of security through Authentication and Encryption All other traffic allowed through Corporate is handled by the Corporate Firewall. Client 2-port Firewall Business/ Virtual Business MiCollab/ Virtual MiCollab 5
COMMON DEPLOYMENT TOPOLOGIES MiVOICE BORDER GATEWAY IN DMZ WITH 3-PORT FIREWALL Border Gateway is deployed in the DMZ alongside a 3-port firewall SERVER-ONLY-DMZ External Teleworker endpoints connect via the firewall to Border Gateway, which then initiates a connection to the LAN via the same firewall DMZ Carrier Public Internet Border Gateway supports Teleworker Sets, SIP Trunk, and Web Proxy Highest degree of security. Recommended Deployment Client Business/Virtual Business 3-port Firewall MiCollab/ Virtual MiCollab 6
COMMON DEPLOYMENT TOPOLOGIES MiVOICE BORDER GATEWAY IN DMZ CHAINED WITH MBG ON LAN Border Gateway is deployed in the DMZ alongside a 3-port firewall Second Border Gateway is deployed on the LAN with Secure Recording Connector (SRC) External Recorded endpoints connect via the firewall to Border Gateway, which then proxies a connection to the LAN Border Gateway w\src Border Gateway supports Teleworker Sets, SIP Trunk, Web Proxy SERVER-ONLY-DMZ-SRC DMZ Daisy-Chain Carrier Public Internet Client 3-port Firewall Can be used to record both LAN and WAN sets. W\SRC Business/ Virtual Business MiCollab/ Virtual MiCollab 7 7
COMMON DEPLOYMENT TOPOLOGIES DAISY-CHAIN FOR LOCAL STREAMING DAISY CHAIN FOR LOCAL STREAMING Downstream Gateway is Chained to Upstream Gateway Reduces WAN Bandwidth Carrier DMZ Public Internet Downstream MBG Border Gateway can be deployed in either DMZ or Edge Streaming not compatible with SRC Daisy-Chain W\SRC Client Business/ Virtual Business 3-port Firewall MiCollab/ Virtual MiCollab Streaming 8
TROUBLESHOOTING & TRAINING 9
Top 3 Issues One-way Audio Mitel SIP Trunks Not Registering IP Phone will not Boot 10
MiVOICE BORDER GATEWAY INTERFACE DASHBOARD 11
MiVOICE BORDER GATEWAY INTERFACE METRICS 12
MiVOICE BORDER GATEWAY INTERFACE DIAGNOSTICS 13
MiVOICE BORDER GATEWAY INTERFACE DIAGNOSTICS 14
MiVOICE BORDER GATEWAY INTERFACE DIAGNOSTICS 15
MiVOICE BORDER GATEWAY INTERFACE FILE TRANSFERS 16
MiVOICE BORDER GATEWAY INTERFACE DIAGNOSTICS 17
MiVOICE BORDER GATEWAY INTERFACE FILE TRANSFERS 18