Challenge accepted: IBM Cloud onboarding & Upgrades to IBM Notes Browser Plug-in



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Challenge accepted: IBM Cloud onboarding & Upgrades to IBM Notes Browser Plug-in ICON U 2015

panagenda contributes to the best collaboration landscapes all around the world

Head of Technical Account Management panagenda Daniel Reimann Lotus IBM Notes / Domino since 1999 Consultant Administration / Development Migrations / Consolidations Notes Client Management IBM Infrastructure Analysis With panagenda since 2011, core competence Notes Client Management IBM Infrastructure Analysis and Optimization Travelling around the globe J Organizing TAM team and technical support in panagenda

Challenge accepted: IBM Cloud onboarding & Upgrades to IBM Notes Browser Plug-in

Reasons for migrating (going) into the Cloud Features features and features (Cloud first) Managed storage License costs Availability Performance Connectivity 5

IBM Cloud solutions good choice? Hell yeah! IBM Cloud solutions / >7 billion $ 2014 Amazon Cloud solutions / 4.6 billion $ 2014 Microsoft Cloud solutions / 4.4 billion $ 2014 6

Choose SmartCloud Connections (Notes): Service Only or Hybrid Fundamental decision. You have to get it right the first time! If you get it wrong you have to knock down and start over If you have to start over you will very likely lose your data! 7

Differences between Service Only and Hybrid Service Only: Your entire Email structure is in the Cloud including your Directory All of your Administration is done in the Cloud via web interface It s all or nothing: When you move your MX-records your entire organization has to switch to Cloud all at once Very limited options for customization No knowledge about Notes/Domino Administration required to manage your users Hybrid: SmartCloud Notes becomes an extension of the on-premises Notes/Domino infrastructure Administration of users is done both using Domino tools on-premises and the webinterface You can put your users on Cloud over time at a pace that you set You can migrate users email to the Cloud due to the integration with your onpremises servers 8

SmartCloud Notes Hybrid? yes, if... you want to migrate user email you want to move to Cloud in stages you want to keep some users on-premises you have Notes/Domino applications and will use them after the move to Cloud 9

Not sure yet? More things to consider... Service only Hybrid No existing Notes/Domino environment Yes Maybe Minimal/no Notes/Domino Admin skills Yes Maybe No Notes/Domino Applications on-premises Yes Maybe Need very minimal Administration capabilities Yes Maybe Can start with clean slate inboxes Yes Yes Can cutover all at once Yes Yes Have Notes/Domino Admins skills and require flexible env. Have Notes/Domino apps and want to maintain once move email to Cloud Want to keep existing user Ids No Yes Want to migrate existing email No Yes Require coexistence (Cloud and on-premises) No Yes No No Yes Yes 10

SmartCloud Notes Hybrid: What does it require? One (*) server with IBM Domino in a passthru role (Domino 8.5.2 or later) This server does not perform any mail routing or replication It doesn t require any significant disk space and processing speed One (*) Domino hub server for directory replication and mail routing (Domino 8.5.1FP2 or later) that s often an existing server Notes/Domino infrastructure (Directory server, etc ) Domino servers at appropriate (recent) versions (*) two recommended for redundancy Excellent White paper: Transitioning to IBM SmartCloud Notes http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?infotype=sa&subtype=wh&htmlfid=low14026usen 11

SmartCloud Notes: Hybrid Architecture 12

Wait! Before moving to the Cloud, you might want to consider this A marketing sidestep Sorry, I ll hurry up as much as I can!

Going Cloud: Analyze first! panagenda idna: Instant and Ongoing Analytics The future is now! With business intelligence (BI) for email, applications, collaboration and communication. Your infrastructure holds a wealth of big and wide data that is waiting to work for you and your team. Here are a few of the most prominent topics where panagenda idna enables you to utilize it: Optimize operations, planning and strategy Measure actual usage and load, real-world billing Make informed decisions for Cloud, modernization, mobile, migration and consolidation Identify most and least used applications, e.g. by VIPs, sales, the business, certain geographies, client types Across IBM Notes rich clients, IBM inotes, browser clients, mobile devices, servers and applications More information: http://www.panagenda.com/solutions/business-intelligence/ Sample Report: http://www.panagenda.com/download/panagenda_idna_report_demo.html 14

Going cloud without knowing what you have today 15

panagenda idna: Database usage The "bubble chart" shows how alive and used the environment is. Every bubble is a database and its color indicates the type, like mail or application. Small bubbles are used by few users, large bubbles by many. The X-axis shows read t r a ff i c, t h e Y- a x i s shows write traffic - so databases on the top right are have most network I/O while ones on the lower left are rarely used. 16

panagenda idna: Database sizes See your databases' storage requirements categorized by size and database type, thereby offering immediate insight as to which types of databases consume the most disk space. 17

panagenda idna: Network traffic O b s e r v e d n e t w o r k traffic between clients and servers over time. This allows to identify regular and irregular p e a k s e a s i l y, f o r example. You can interact with this chart by zooming into selected time spans. 18

panagenda idna: Data volumes paired with geo-information This demo visualizes optional idna functionality to further enrich collected data with HR data and/or geographical i n f o r m a t i o n. T h i s facilitates a broad range of possible visualizations, such as displaying reports and charts as per region, c o u n t r y, c i t y o r department, as well as adapting content according to authorization in idna portal. 19

panagenda idna: Cloud and webification potential This demo visualizes optional idna functionality to integrate Domino web log data. This enables various reports around web and mobile usage. This example shows what types of databases are used by rich clients only, both rich clients and browsers, or by web browsers only (desktop or mobile). Apps that are accessed from rich clients usually involve higher risks in e.g. Cloud and migration scenarios, compared to apps that are already usable 20 via browsers.

panagenda idna: Mail Volume Analytics This "bubble chart" shows how alive the email infrastructure is. Every bubble is a mail domain and their color indicate different Toplevel domain names like.com,.de,.co.uk, etc. The bubble size indicates the amount of users who have been in contact with this mail domain. The X-axis shows number of received, the Y-axis shows number of sent messages - so with domains on the top right, lots of messages have been exchanged while ones on the lower left are rarely communicated 21 with.

panagenda idna: Mail Volume Analytics This bar chart displays email volume separated by number of recipients per mail. The X-axis shows number of recipients per sent message, the Y-axis shows percentage of total messages delivered to recipients. With that one can recognize how many internal and external recipients are addressed per sent message and which percentage each category is out of 100%. 22

panagenda idna: Mail Volume Analytics This bar chart displays email volume by size of sent messages to internal and external recipients. The X-axis shows message sizes (1B 8GB), the Y-axis shows percentage of total delivered message volume. This gives a good overview of what message sizes are sent to internal and external recipients and what amount of traffic each message causes to a multiplied number of addressees. 23

We re assuming Hybrid in this session. Let s onboard user mailfiles and their local IBM Notes client installation!

Hybrid: Onboarding methods OPT (Onboarding Planning Tool) Used to gather and fix potential problems in mail files at the start of the transfer process Time spent fixing issues here can save lots of time and aggravation later OTT (Onboarding Transition Tool) Used to manage the transfer of batches of mail files to the IBM data center To get access to OPT/OTT an IBM business partner needs to take classes and certifications OPT / OTT has been developed to enable Partner led Cloud service provisioning with data transfer 25

Hybrid: Onboarding methods MOM Tool (Mail Onboarding Manager) moves your on-premises IBM Notes mail data to the cloud provisions new or existing Connections Cloud accounts with SmartCloud Notes mail creates a replica of your on-premises Domino directory in the tool locally transfers mail files and assigns subscriptions is organized into 5 pages, each of which provides information or capabilities that step through the onboarding process controls when and how mail files are moved and accounts are provisioned monitors the onboarding progress on the tool's Dashboard or the Detail view on the Staging page can be used without the help of an IBM business partner More information: http://www-01.ibm.com/support/knowledgecenter/ssps94/hybrid/topics/onboard_intro_c.dita?lang=en 26

Hybrid: Mail Onboarding Manager Tool 27

Hybrid: Mail Onboarding Manager Tool 28

Hybrid: Mail Onboarding Manager Tool 29

Hybrid: Mail Onboarding Manager Tool 30

Hybrid: Mail Onboarding Manager Tool 31

Hybrid: Mail Onboarding Manager Tool 32

Hybrid: Mail Onboarding Manager Tool 33

Now for the IBM Notes Client onboarding

Hybrid: IBM Notes Client onboarding 35

Hybrid: IBM Notes Client onboarding Client Configuration tool (config.nsf) Checks for the following information (besides many other things see more info link below) The client is a version supported for IBM SmartCloud Notes access The config.nsf file contains information needed to perform the configuration The downloaded data is less than 24 hours old Confirms that the user is logged in using the ID that they will use in the service. Creates a wildcard Connection document that the client will use to connect to a mail server in the Cloud through the proxy server in the service. The server name in the Connection is */your_certifier, where your_certifier is the name of the OU certifier you provided for your mail servers during Cloud service configuration. Creates a Location document called SmartCloud for username, or updates it if it already exists and is incorrect More information: http://www-01.ibm.com/support/knowledgecenter/ssps94/hybrid/topics/ pln_hy_how_client_config_changes_client_c.dita?lang=en 36

Too many user interactions needed you think? Check out this

panagenda MarvelClient: The #1 Client Management Solution Given what panagenda MarvelClient does for our customers, there are literally hundreds of reasons for why you should choose panagenda MarvelClient: Client analysis and optimization Reduce helpdesk calls by up to 80% Onboard IBM Notes clients to the Cloud seamlessly Achieve best (cold and warm) client startup times Roaming, including Citrix, WTS, VDI and Connections Cloud Seamless client setups, upgrades and updates MarvelClient puts you in control over all your IBM Notes client configurations and ensures smooth operations 365 days a year from initial client setup, through one-of-a-kind roaming and continuously enforcing your desired settings, to keeping your clients up-todate smartly. More information: http://www.panagenda.com/solutions/business-intelligence/ Sample Report: http://www.panagenda.com/download/panagenda_idna_report_demo.html 38

Live Demo: Notes client onboarding with panagenda MarvelClient

Live Demo: Migrating from Notes Standard client to IBM Client Application Access (formerly IBM Notes Browser Plug-in)

Q & A

Thank you!

Sources http://www.slideshare.net/dianaemely/ibm-smart-cloud http://www.slideshare.net/rahulrai78/features-of-smartcloud-notes-in-hosted-andhybrid-environments https://www.youtube.com/watch?v=22ds9wv99gk https://www.youtube.com/watch?v=lll7lzumsxm https://www.youtube.com/watch?v=5wfqpyyjqwa 43

Headquarter, Austria: panagenda GmbH (Ltd.) Schreyvogelgasse 3/10 AT 1010 Vienna Phone: +43 1 89 012 89 Fax: +43 1 89 012 89-15 E-Mail: info@panagenda.com Headquarter, Germany: panagenda GmbH (Ltd.) Lahnstraße 17 DE 64646 Heppenheim Phone: +49 6252 67 939-00 Fax: +49 6252 67 939-16 E-Mail: info@panagenda.com USA: panagenda Inc. 60 State Street, Suite 700 MA 02109 Boston Phone: +1 617 855 5961 Fax: +1 415 449 5940 E-Mail: info@panagenda.com Germany: panagenda Consulting GmbH (Ltd.) Donnersbergstraße 1 DE 64646 Heppenheim Phone: +49 6252 67 939-86 Fax: +49 6252 67 939-16 E-Mail: info@panagenda.com The Netherlands: Trust Factory B.V. 11th Floor, oningin Julianplein 10 NL 2595 AA The Hague Phone: +31 70 80 801 96 E-Mail: info@trust-factory.com 2007-2015 panagenda