GSX Monitor & Analyzer. for IBM Collaboration Suite

Transcription

1 GSX Monitor & Analyzer for IBM Collaboration Suite 1

2 About GSX Solutions Founded in 1996, Headquartered in Switzerland Offices in USA, UK, France, Switzerland, China 600 customers In 40 countries GSX Solutions

3 Customers References GSX Solutions

4 GSX for IBM Collaboration Suite IBM Notes IBM Sametime IBM Notes Traveler IBM Quickr Agentless End-to-end tests Alert by profile if threshold exceeded Automatic reports and SLA tracking Full integration with enterprise management tools Collects service availability and server statistics GSX Solutions

5 Domino Mail & Application Server End User Scenarios IBM Notes End User Scenarios. Discover the real performance delivered to your End Users! GSX is the only agentless tool, up and ready in minutes that automatically Simulates an End User that Opens a Session on the Domino Server Simulates a Document that will be replicated across your Domino Servers Simulates a User Opening a Mailbox Simulates a User Opening any Domino Application Database Simulates a user that is Sending mail: To another user To an external To a BlackBerry Device To a Traveler Device Simulate a User that is Receiving mail from: An another User An external Domain A BlackBerry Device A Traveler Device End User Simulations GSX Solutions

6 Domino Mail & Application Server Infrastructure Monitoring Real Time view on Server availability and Access time Mail flow alerts on pending and dead mail Log parsing: be alerted in case of any critical keyword strings in each of your LOGs Monitor Domino mail, applications and gateways at the same time Monitor & Reports on Disk Space Usage Monitor any task on any server in Real Time Be alerted in case of any frozen tasks Monitor your Mail and Application Cluster at the Server and Service level Constantly check the Health of the replication across clusters How long does it takes to replicate two documents within the cluster? How many documents are waiting to be replicated across this Infrastructure? GSX Solutions

7 Domino Mail & Application Server Statistics Collection Check Any changes in the ACL (new, ACL with specific entry, levels, etc.) Automatic Reports on DB Size & Quota (exceeding, size, percentage of quota, sort by quota) Monitor your Agents! Automatic Reports on agent execution time, not triggered and in error) Instantly get a view on your Database Usage! Detect orphan mailboxes and DB, checks index Get real time statistics on: System Consumption Disk Space Log Mail Flow Performance Availability Performance troubleshooting graphs: Graph performance, volume, resources, URLS, applications, RAM and CPU usage by server Built-in statistics to assess performance: Server Up/Down, Longest Downtime, Mail Forwarded, Mail Filtered, Licenses Used, Cluster Up/Down, etc Ensure compliance to corporate policies: Track and manage change requests, monitor changes to groups, and demonstrate that security policies are monitored and enforced GSX Solutions

8 GSX for IBM Domino & Applications Benefits! Provide real insight on the quality of service delivered to your end users to ensure. Ensure End User Satisfaction and user adoption Identify the Infrastructure network and internet issues that impacted the service delivered to your users Troubleshoot easily any of the Domino problems and be alerted in real time in case of availability or performance issues Secure your migration to any environment by testing the results before you start from any critical location Decrease migration & support Costs by proactively identifying any performance problems on any site and location that is critical for you Multiplatform Real Time Main View Advanced Synthetic Transactions Advanced Alerting System Collects service availability and server statistics GSX Solutions

9 GSX for Traveler Monitoring & Reporting Capabilities Infrastructure Monitoring Capabilities Server Traveler Service Availability & Access Time, Server Tasks & Servlets Monitor CPU Usage of the HTTP task System and Mail Flow statistics HTTP Thread Allocation: view the percentage of current connections compared to the total number of HTTP threads Pool Monitoring at the HA Pool level Traveler High Availability: monitor Traveler HA to better control the service availability for users working on multiple devices Monitor the SQL/DB2 backend GSX Solutions

10 Constantly Monitor Your VIP Users! End User Monitoring Capabilities Traveler Mail Routing: run user scenarios to test the entire mail path from a mail server to a device, and all the components in between User Information: lists the Traveler Users and their connection status Automatically Check: that at least one device per user is always synchronized Monitor Devices Synchronization: sync time and unsuccessful syncs (Device synchronization reveal the number of successful and unsuccessful syncs on all devices in the Traveler server) GSX Solutions

11 Test the messaging service as a real Device through Active Sync scenarios End to End Active Sync scenarios that measure availability and performance of the Active Sync service for any type of devices! Open a Mailbox Resolve a user Mail sending ability Free / Busy calendar checks Each scenario is a full step by step end-user process: Connection to the Active Sync End Point Authenticate as a user for each step Retrieve Active Sync supported commands Provision the device to retrieve Policy setting Synchronize changes between device & server Perform the action scheduled in the scenario GSX Solutions

12 GSX For Traveler Benefits! Ensure High Availability and Performance of your Traveler Infrastructure. Keep your users happy! Keep an eye on User s synchronization and satisfaction and be alerted before your users are impacted Report on all Traveler devices health and issue Identify bottlenecks within your environment and troubleshoot issues with real-time grapha on performance Don t forget to monitor & report on your underlying Domino server! Multi-platform and Completely Agentless Traveler Device Mail Routing End User Scenarios Traveler HA Monitoring Collects service availability and server statistics GSX Solutions

13 GSX for IBM Sametime Monitor & Report on the availability of any version of Sametime until 9, including the System Console, the Proxy Server, the Media Manager, and the Meeting Server Simulate End Users: Create Chat Create Meeting Query Directory Information Manage and monitor the availability of the Domino based Community Server and any Sametime Cluster Multiplatform Real Time Main View Advanced End User Simulation Collects service availability and server statistics Monitor the WebSphere Nodes Monitor any Sametime Windows service on the server GSX Solutions

14 GSX for IBM Quickr Real-time monitoring of the Servers and Places availability and performance Perform Quickr Place access performance End User Scenarios! Track Usage and Availability at the Place Level Be alerted in case of any critical task issues or servlet failure! Easily report on availability and Usage of the Quickr environment Forecast your needs in term of storage with GSX Analyzer Monitor authentication, places and catalog availability GSX Solutions

15 GSX Monitor Integration with System monitoring tool GSX MONITOR Instantly integrates GSX Monitor's capabilities straight into your System monitoring tool Administration tab. Communicate automatically with your centralized Incident Management Platform and Team Facilitate and unify your reporting by forwarding GSX Monitor information to your global monitoring console Provide End User Scenarios, Server, Usage Alerts directly in the Alert Console Easy reporting on any critical KPIs and SLAs Capture GSX Monitor's SNMP traps and display them into your System monitoring tool GSX Solutions

16 GSX Solutions Headquarter Geneva, Switzerland GSX Solutions USA Boston, MA GSX Solutions