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Johan Petter Hagström Fritz Åke Knut Hagström Eva Kristina Lundberg Fritz Emanuel Lundström Svea Kristina Hagström Johan Lundberg Kerstin Sofia Hedlund Karl Lundström Anny Forslund Knut Ragnar Hagström Sofia Elenora Sjöstedt Johan August Oliver Lundberg Jenny Lovisa Andersson Gustaf Emil Hedlund Frida Maria Åström Johannes Jansson Hagström Kristina Hansdotter Grudd Carl Johan Persson Sjöstedt Katarina Sofia Nilsdotter August Lundberg Catharina Magdalena Jonsdotter Pehr Gustav Andersson Charlotta Sofia Sjöström Gustav Hedlund Maria Christina Westerlund Maria Nn Jan Johansson Nyqvist Anna Andersdotter Hans Persson Grudd Sara Lisa Norberg Per Persson Anna Kajsa Nilsdotter Nils Johan Nilsson Helena Katarina Bolin Johan Petter Lundberg Greta Stina Olofsdotter Jon Nilsson Maria (Maja) Helena Pehrsdotter Gustav Anton Persson Anna Lovisa Samuelsdotter Anders Sjöström Anna Sophia Klaar Gustaf Hedlund Margareta Matilda Boström Anders Westerlund Eva Maria Olsdotter J-P Hagström MFA in Interaction Design from the Institute of Design, Umeå University. Co-founder of Reachin Technologies Industrial and Interaction Designer, Partner at Industriell Design AB Johan-Petter Metodik Metodik Metodik Metodik Metodik Image: Jonathan Tatum Metodik 1

Metodik Projects FORM, EXPRESSION Single person artistry Free arts Sculpture Jewelry Textiles Sculptural glass Ceramics Porcelain Handicraft Home appliances Lights Furniture Thermos Dental floss holder Telephone IR Camera GPS Industrial Design Vehicles Blood centrifuge Mammography machine Cement-mixer FUNCTION Compromise, Team work Architecture Robotics platform High-power lines Work places Offices Metodik 2

Magnus Olsson Surface Engineer Stina Juhlin Industrial Designer MFA Anders Wiman Project Manager / Designer Johan Dahlberg Industrial Designer MFA s competence areas Siri Johansson Industrial Designer BFA WHAT DO USERS ACTUALLY NEED? Product design Interaction design J P Hagström Interactions Designer MFA In most cases we work by following a special procedure, with a design methodology. We do this to make our work process as rational and efficient as possible. It includes workshops, user tests, shape and design studies, functional models, interaction interfaces and surface engineering. Surface engineering Models and prototypes User testing Project management Peter Nordgren Industrial Designer MFA Julia Treutiger Industrial Designer MFA THE RIGHT WORK METHOD FROM THE OUTSET SAVES BOTH TIME AND MONEY To develop a good product, we need to know a lot about how it will be used and by whom. We obtain such information through a user survey and function analysis. The user survey investigates and documents how the current and/or similar products are used. The function analysis details all the functions of the product but also the requirements and requests of customers and users. Image: Jan Landqvist Image: Jan Landqvist 3

IDEAS FLOURISH IN THE CREATIVE PHASE Using the preliminary survey and function analysis as a basis, draws up a number of ideas that describe the product from various perspectives. For example, user friendliness, the user s needs, expressions, design, shape and technical possibilities. THE IDEAS ARE REDUCED TO SUSTAINABLE FUNDAMENTAL CONCEPTS The aim of this stage is to arrive at a fundamental design and fundamental expression a fundamental concept. This gives us a clear overall view of how the product will work and the technical components that it will comprise. However, all individual details are not designed and refined at this stage. THE IDEAS ARE REDUCED TO SUSTAINABLE FUNDAMENTAL CONCEPTS The aim of this stage is to arrive at a fundamental design and fundamental expression a fundamental concept. This gives us a clear overall view of how the product will work and the technical components that it will comprise. However, all individual details are not designed and refined at this stage. THE IDEAS ARE REDUCED TO SUSTAINABLE FUNDAMENTAL CONCEPTS The aim of this stage is to arrive at a fundamental design and fundamental expression a fundamental concept. This gives us a clear overall view of how the product will work and the technical components that it will comprise. However, all individual details are not designed and refined at this stage. THE CONCEPT BECOMES REALITY After checking with our customer, we adjust, update and compile all parts of the selected concept to produce a final design proposal. All design surfaces are documented in 3D CAD drawings, which a design engineer can use as a basis. 4

A MODEL ENABLES EVERYONE TO SEE THE SAME THING When we have decided on the final design we produce a model that looks like the end product. Models and prototypes are invaluable tools when we verify the final structure, design and function. They enable everyone to hold, see and feel the product before major investments are made in tools and production. They also enable the product to be tested in a realistic way so that our customers obtain an immediate response from their customers. These models have the same dimensions, shape and graphic design as a finished product. They can be used for photographs of the product and market surveys. LONG TERM GOALS AND FOLLOW UP OF RESULTS We at are always at hand to provide support in the concluding stages and in follow up. We act as a sounding board for design and construction ideas and can help customers by creating presentations, models and other display material. We are also available as a resource in our customers ongoing design work. To ensure that our customers corporate culture and core values permeate the product, and to obtain the right response from their customers and users, it is crucial that design and design policies are constantly kept relevant and are developed. IxD from an industrial design perspective Fulfilling the IxD intentions as well as the hardware design intentions 5

Projects Projects Projects Projects Projects Projects 6

Projects Projects Activity Diagrams Measurable goals In this project: 1min unload + load later increased to 1.5 min Understanding Information from all stakeholders Interviews Different Gambro BCT groups Operators Blood center management Explaining Information to all stakeholders Visualization Prototypes 7

Approach Mockups Disposables Loading in 26 steps 8

Loading in 6 steps Projects Projects Projects Projects 9

Metodik 10