CMC helps IOCL build satellite based fuel pilferage prevention system Overview: IndianOil Corporation Ltd. is India s largest commercial enterprise and is an Indian state-owned oil company with its headquarters in New Delhi, India. The company is the world s 83rd largest public corporation, according to the Fortune Global 500 list, and the largest public corporation in India when ranked by revenue. Indian Oil Group of companies own and operate 10 of India s 20 refineries. IOCL operates the largest and the widest network of fuel stations in the country.
IOCL operates the largest and the widest network of fuel stations in the country. In effect, it is completely dependent on its transportation system, to make the product available at various locations. IOCL was facing a huge challenge in tracking unauthorised halts and route diversion of oil tankers. The tankers were not following the assigned route. Therefore, they decided to implement a Vehicle Tracking System in all its White oil tankers for delivered products. It wanted a reliable and established IT company to implement this project countrywide. It chose CMC as the service partner because of its nationwide support facility and prior experience in similar projects. Business Challenge IOCL was facing a challenge in tracking unauthorised halts and route diversion of oil tankers. It was not able to identify possibilities of pilferage and adulteration of fuel in transit and find the exact location of the venality. Adulteration and pilferage of fuel was a major concern with the company as it was affecting their reputation as well as profit margins. It wanted to monitor Tank Truck (TT) movement from the loading depot or terminal to the retail outlet/consumer outlet. Besides online tracking of movement of Tank Trucks (TT), it wanted replay of location, exception generation due to unauthorised stoppages and route deviation, as well as speed violation reports to prevent pilferage of oil during transportation. Therefore, it decided to implement a Vehicle Tracking System in all its oil tankers. It wanted a reliable and well-established IT company to implement this project countrywide and hence, chose CMC as the solution provider. How we helped CMC conceptualised, designed, developed and successfully implemented the Vehicle Tracking System (VTS) on the tank trucks (TT). It provides facilities for online tracking of movement of Tank Trucks, replay of movement of TTs based on historical data to detect exact location of unauthorised halt and route deviation, and exception generation for unauthorised stoppages and route deviation in case TTs are not adhering to assigned routes. CMC mounted VMUs on 20000+ tankers reporting to 120 IOCL depots across India. It is first of its kind IT solution implemented in India. VMUs also monitor speed and raise alerts for speed violation which is important for safety as the tankers carry inflammable material. CMC arranged third party inspection of vehicle mounted units, servers and peripheral hardware for unbiased quality checks. CMC customised software and reports of the VMUs as per the location requirements. It provided training to IOC personnel and tank truck drivers for effectively using the VTS. Also, CMC helped in procurement, supply, installation of licensed software and GIS maps. It conducted physical route survey to chalk out an effective 2/6
route plan for tank trucks. Route map was generated for more than 2.8 Lac kms across the country for all the authorised routes connecting retail outlets/ consumers outlets with depots. IOCL is now able to monitor unauthorised halts after the implementation of VTS and since then route deviations have reduced considerably, reducing the risk of oil pilferage and adulteration. Moreover, they are able to monitor if the product has been delivered on time. They get a real-time report of the movement of the tank trucks and are able to predict their arrival at various locations. Value added features like SMS integration for sending exceptions to IOCL designated officials was introduced which helped in taking timely action in case of delays or exceptions. IOCL is also benefitting from another value added service of automatic letter generation to transporters which help in mass announcements and notifications. Benefits to the client 1. Innovative technology: CMC provided state-of-the-art technology to IOCL by developing and implementing VTS, the first of its kind in India. It conceptualised, designed, developed and implemented GIS based Vehicle Tracking System to track the movement of oil tankers. It also helped to design route map of tank trucks for 2.8 Lac km with Auto Route Generation tool. IOCL also received value added services like SMS for exceptions and automatic letter generator for all the distributors which made the operations and decision making faster. 2. Real-time update: IOCL started getting real-time update about the location of the oil tankers. They were able to monitor speed violations, route deviations, and unauthrorised stoppages. This resulted in avoiding pilferages and adulteration during transportation. 3. Services across India: CMC has a strong support facility across India. It provides support services to the 120 locations of IOCL through length and breadth of the country. It has deputed engineers region wise to mount VMUs in the tank trucks at the remotest of the locations. 4. Highly accurate maps: CMC provided high accuracy maps as per Geological Survey of India for each route and customised it to indicate depots, terminals, LPG bottling plants, lube godowns, lube plants, drum filling plant, LPG distributors, AFS, consumer outlets, and other key land marks, including other Oil companies and retail outlets on the route. This helped in creating an effective route plan for the oil tankers. 3/6
5. Complete control: IOCL was able to centrally monitor the movement of all the oil tankers. It was able to exercise complete control over the business environment with centralised monitoring system through central application server, database server and communication server. It was able to manage distributors as well as vehicles across India with a uniform tracking system which gave real-time update about the location of the tankers. This helped in getting updates about the arrival and delivery time of tankers as well as exceptions in the authorised route. 4/6
Client testimonial We are pleased to inform you that your team completed the installation/ commissioning and route uploaded work before time and got no.1 position to complete the route creation/uploading. Now we are at no. 3 position among India for TTs tracking also. We appreciate whole CMC Team for their excellent support. We sincerely appreciate the coordination / management of the CMC team and hope to get similar services in future also. Shashank Shekhar Sr. Manager (Operations), IOCL, Jaipur We would like to express our sincere thanks to CMC Ltd for VTS FM Support service. Due to the CMC team s hard work and excellent follow up with our nodal officers at 8 locations under UPSO-II we could achieve tracking of 100 per cent Tank Trucks (TTs) at UPSO-II locations. The team has demonstrated their best ability to deal with day-today problem solving of our locations in regard to VTS implementation and monitoring. This certificate is being issue for recognition of the FM Support team of UPSO-!! for their excellent performance. The team has demonstrated their best ability to deal with day-to-day problem solving of our locations in regard to VTS implementation and monitoring. Pradeep Singh Jangpangi Sr Manager (operations), IOCL, Noida We would like to express our sincere thanks to CMC staff for their sincerity, hard work, devotion, association and rendering help on day-to-day basis for installation and commissioning of Vehicle Tracking System in IOCL, Lucknow. We wish to receive similar kind of service from you and your team members in the future also. RK Srivastava Cheif Manager (Operations) and Shubhra Dutt, Deputy Manager (Operations) IOCL, Lucknow. 5/6
About CMC Limited Incorporated in 1975, CMC is a pioneer Information Technology solutions provider in India (CMC Ltd is listed on NSE and BSE with symbol CMC) and is a subsidiary of Tata Consultancy Services Limited, Asia s largest software Company. Operating out of 18 offices and 180 service locations in the country, CMC employs over 10,000 people and has a wholly owned subsidiary in USA called CMC Americas, Inc. CMC s vision is to operate globally and bring the benefit of Information Technology to improve the productivity of its customers and the quality of its customer s products and services. CMC combines horizontal expertise in Information Technology with its vertical experience developed by working in a wide range of Industries. For more information contact: Email: info@cmcltd.com Website: http://www.cmcltd.com Corporate address: Global Head Marketing & Strategic Communication CMC Ltd. CMC House, C18, Bandra Kurla Complex, Bandra East, Mumbai, 400051 India All content / information present here is the exclusive property of CMC Ltd. The content / information contained here is correct at the time of publishing. No material from here may be copied, modified, reproduced, republished, uploaded, transmitted, posted or distributed in any form without prior written permission from CMC Ltd. Unauthorized use of the content / information appearing here may violate copyright, trademark and other applicable laws, and could result in criminal or civil penalties. Designed by Copyright 2013 CMC Ltd.