LABCONNECT the central lab of choice for investigative sites and sponsors www.labconnectllc.com
LabConnect is committed to delivering high quality laboratory services to the clinical trial industry by providing specialized customer service, innovative data management and reporting systems, and highly competitive pricing. Through this commitment, our goal is to become the central laboratory of choice for investigative sites and sponsors.
Overview Unlike any other provider operating in the central laboratory industry today, LabConnect dedicates nearly 100% of our capital and human resources to the most critical functions provided by a central laboratory project management, customer service, data management, reporting and logistics. LabConnect s exclusive focus on central laboratory services for clinical trials translates to professional and responsive client service, innovative reporting tools, and superior pricing. Benefits of working with LabConnect include: High-quality, accredited (CLIA, CAP, State and FDA), laboratory with 30-year reputation for excellence. Professional and highly responsive customer service and project management personnel. Site support that is second to none. Laboratory data management services and systems specifically created to insure the delivery of clean data while allowing flexibility in database design. LabReport, a unique package of reporting options that includes a web-based reporting platform and other report delivery modalities that provide easy and immediate access to patient results in a secure, HIPAA-compliant environment. Price structures that can reduce your laboratory costs by an average of 20-30%. Our affiliate laboratory has over 30 years of experience and a reputation for quality, innovation and customer service. In 2003, they were one of only seven companies state-wide to be awarded the prestigious Tennessee Quality Achievement Award
Client Services Each trial is supported by a LabConnect Project Manager and Customer Service Specialists who are dedicated to efficient and customer-friendly service. Our project teams compensation is directly tied to the results of our client satisfaction surveys. Laboratory Services LabConnect is proud of its affiliation with MEDex Regional Laboratories, a highly regarded, superior quality reference laboratory. MEDex has over 30 years experience in providing both hospital-based and reference laboratory services. MEDex maintains all appropriate accreditations including CLIA, State, CAP and FDA. Through this affiliation, LabConnect is able to provide a wide array of testing services including: Biochemical Genetics Coagulation Cytogenics Diabetes Histopathology Immunochemistry Infectious Disease Metabolism Molecular Genetics Molecular Microbiology Serology Molecular Oncology Mycobacteriology Mycology Oncology/Tumor Markers Parathyroid Polypeptides Steroids Thyroid Toxicology Virology LabConnect s Project Managers serve as the primary interface between the sponsor, the CRO and the laboratory. Project Managers are responsible for defining the scope of work outlined within the protocol and ensuring the seamless implementation of laboratory services into the overall project. In addition, your project will be supported by our team of Customer Service Specialists. We believe in maintaining the highest standards in customer service and staff this important function with experienced healthcare professionals. Database Management Accurate and timely data begins with detailed and proven processes. At LabConnect, we have combined these processes with a state-of-the-art data management platform ensuring delivery of clean data according to your exacting specifications. Benefits include: Protocol-specific, visit-specific, requisitions that include simple instructions for use by the investigator staff; Bar-coded requisitions with a unique accession number and collection tubes pre-bar-code labeled to minimize errors and confusion; Immediate matching of requisitions and samples to identify and resolve inconsistencies through coordination between our Customer Service Specialists and the investigator site; Secure data maintenance at our world-class data center ensuring business continuation and ongoing access to your data; Customization of your database and ASCII formatted reports; and Ability to transfer the data on your request, either on an incremental or cumulative basis through dial-up, diskette or e-mail Zip file methodologies.
Reporting LabConnect offers an innovative package of reporting options for individual patient results. Results are posted and delivered on the day the testing is completed. LabReport is LabConnect s secure, HIPAA-compliant, proprietary lab reporting technology that provides secure access to patient results in real-time. Our easy-to-read reports are supported by the following range of products which we believe are superior to any other central lab offering in the marketplace today. LabReport Direct; allows investigative sites to receive PDFs of daily lab reports automatically dropped into a designated hard-drive folder on their computer. LabReport AutoPrint delivers sites clean PDFs of subject results printable automatically or on-demand to a designated printer. LabReport AutoFax provides traditional fax-based reporting with hard copies mailed via regular mail each day. LabReport Online provides sites and sponsors with a secure website to view lab data. Of particular note, users may view up to seven visits to look for trending data. Pricing Contact Information LabConnect is dedicated to delivering quality central laboratory services at competitive prices. By affiliating with a highly regarded reference laboratory and establishing strategic partnerships with contract research organizations, we are able to develop leading edge products and services while maintaining a cost structure that enables us to pass significant savings on to the sponsors of clinical trials. Typical savings average 20-30% or more, depending upon parameters of your protocol. innovative accurate specialized value LabConnect looks forward to an opportunity to serve you. We encourage you to contact us to receive additional information regarding our services and project pricing. You may also receive more information by visiting our website, www.labconnectllc.com Business Development Gordon Kurz, MS, (Eastern US) Director of Business Development Phone: 302-234-3269 Fax: 302-235-0403 gkurz@labconnectllc.com Rob Danziger, (Western US) Director of Business Development Phone: 513-697-7648 Fax: 513-677-3996 rdanziger@labconnectllc.com
LABCONNECT the central lab of choice for investigative sites and sponsors www.labconnectllc.com