Delivering technology-based solutions is The TechSolve Difference. Welcome to TechSolve. Our people. Our distinctive advantages. Our flexibility.
|
|
- Juliet Nelson
- 8 years ago
- Views:
Transcription
1 Welcome to TechSolve Our people. TechSolve brings years of experience to help our customers strategically manage their technology. We believe in listening to our customers and architecting a process around their technology. The result is a complete solution of valueadded services, tailored to meet all of our customers requirements. TechSolve was founded in 1992, operating as a network integrator to schools and government agencies. Now, TechSolve has become a leader in the industry by providing a wide array of managed service solutions in technology to corporate America, as well as the public sector. Our flexibility. TechSolve provides professional valueadded solutions. Our customizable managed services are designed to transition and streamline the complex process of IT management. We leverage the technology, process, and logistics of each customer s needs. We utilize our extensive background of customer success to ensure a seamless integration of new technology. customers, smarter, faster, better. TechSolve s design, deployment and support provides our customers with every possible incentive for their technological success. Our distinctive advantages. Why TechSolve for Managed Services? We perfect the art of built-to-order services: customizable, flexible and cost-effective to streamline every stage of the service process, from design to support. Our "core management" team is complete with seasoned professionals. This collective expertise includes complex solution architecture and design, new business development, technical project management, systems integration, product design, technology development, logistics, customer support, software development, and product delivery. Combined we represent over 100 years of powerful information technology experience. TechSolve maintains best-in-class training programs and qualification through our proprietary job specific Qualifier tool to provide its deployment team members with the industry certifications and qualifications that are crucial to ensuring the best end-user experience. Our goal. TechSolve is committed to revolutionizing our industry with customer servicedriven managed technology services. How? Our focus and dedication provides the highest quality results to bring technology to our
2 Professional Services Professional Services TechSolve is a proven managed services provider designing, deploying, and supporting optimal technology solutions for our partners and customers. We specialize in customized large-scale technology deployments, project management, wireless network installations, and asset management. TechSolve leverages decades of experience and expertise to analyze and solve your company s needs. We believe in transitioning our customers technology with an automated and seamless process -- from designing and deploying to reporting and supporting. The result is a solution that is efficient, professionally managed, and costeffective TechSolve understands management of technology from "cradle to grave" by being your one- stopshopping, singlesource solutions provider for the management of technology solutions. TechSolve s flexibility and experience integrates both incumbent vendors and existing customer methodologies and systems that are both informational and logistical. Our Professional Services solutions offer customers a complete technology lifecycle management package. We can customize a solution and entirely manage the process for you. The TechSolve Difference is the key to providing technology-based solutions that work for you. Technology-based Solutions. TechSolve is an innovative leader in developing Lifecycle Management Service Solutions. Many companies depend on TechSolve s services and the people who stand behind them. Installations, De-installations, Moves, Adds, Changes, Upgrades and Conversions For every project size, we are your team. Single and multi-site on-site installations Low-cost high performance installation Rapid response service provider Asset Management Our web-based asset management and tracking tool provides exactly what you need: Asset tracking Software and license tracking Change management Configuration Management Hardware and Software inventory / audit Warranty Management Risk Management Web-based reporting Site Surveys, Consulting and Installation These are conducted to help identify location-specific requirements for implementing a wireless infrastructure. Wireless Consulting Services We offer a consultating service that provides you with a site survey that blueprints for your site the exact implementation of the wireless solution we ve developed. On-Site Installation Services With a jointly developed plan in place, we will install all of your new technology. Project Management TechSolve is proud to offer Project Management (PM) services to its customers. Our PM Group has the experience and expertise to manage complex rollout projects across the nation. Based on the customer s overall requirements, our Project Managers supervise crossfunctional project teams: to plan, implement and manage customer-focused programs using consistent and proven "best practice" methodologies. Project Managers ensure compliance to mutually agreed upon project parameters and schedules, and provide the planning, scheduling, and management of all assigned resources. In addition, Project Managers can help customers determine their own requirements and scope of the proposed project.
3 The TechSolve Difference Expertise, customer service, and reliability is what sets us apart. That s why our clients turned to TechSolve with their managed services needs. Expertise Our "core management" team is complete with seasoned professionals. This collective expertise includes complex solution architecture and design, new business development, technical project management, systems integration, product design, technology development, logistics, customer support, software development, and product delivery. Combined we represent over 100 years of powerful information technology experience. TechSolve maintains best-in-class training programs and qualification through our proprietary job specific Qualifier to provide its deployment team members with the industry certifications and qualifications that are crucial to ensuring the best end-user experience. Our programs include: A+, Dell Certified Systems Expert DCSE, Dell Premier Access, Microsoft Product Specialist - Windows 2000, Microsoft Product Specialist - Windows 98, Certified Netware Administrator CAN, Certified Netware Engineer CNE, Microsoft Certified Systems Engineer MCSE, Cisco Certified Network Administrator CCNA, and Cisco Certified Internet Work Expert CCIE and others. Customer Service TechSolve's commitment to the customer experienceis our main focus.. Our track record speaks for itself. Techsolve consistently maintains a 95% or higher customer satisfaction rating: Return trips to correct installs Return trips following "fixes" Project delays Reliability When reputations and customer relations are at stake, TechSolve knows how to respond. Below are two case studies that exemplify our reliability. Case Study #1 Customer: A major market West Coast public sector entity Problem: Critical, short-term installations required; major global service vendor refused to respond in timeframe required TechSolve Solution: Team assembled and deployed a complex system over a holiday weekend Result: Customer elated and overwhelmed it was within the specified budget and timeframe Case Study #2 Customer: Central U.S. public sector entity Problem: Faulty initial installations by another national installation services vendor TechSolve Solution: Swift and immediate problem resolution Result: Partner's reputation with customer restored to favorable status Contact us to schedule a meeting to discuss your company s specific needs. From innovative ideas to comprehensive information technology solutions, we re your experienced team to deliver results.
4 Services Access & Convenience Wireless technology is one of the most innovative advancements in the industry. It is flexible and scales easily to meet a myriad of requirements anytime, anywhere. TechSolve is committed to remaining focused on the future advancements that affect our customers. Our wireless service solutions offer a way for our customers to become one with the future of technology. Wireless Consulting Services Once TechSolve has created an assessment of our customer's needs, we can consult with the customer and assist in the transition to the wireless solution developed specifically for its needs. This consultation minimizes the turnaround time to create the new wireless environment, therefore making the best use of your employees time during implementation. On-Site Installation Services with a wireless infrastructure plan in place TechSolve can assist with the installation and deployment of the customer's hardware. We offer the highest quality control, and inspect all of the customer's components for quality before they are integrated into the wireless network. Once all of the components are tested and installed, TechSolve conducts a final test of all equipment for proper configuration and operation. It is TechSolve s commitment to fulfill the needs of our customers and execute value-added solutions that integrate with their technology assets. Wireless Access Point
5 Advanced Technology Services Maximizing Our Technology Experience as The Industry Leader Technical Services from simple server installations to complex data center design and execution coupled with a competitive price point assists our customer in understanding the TechSolve difference. Our plan is simple quality is built upon simple business processes: accurate "preengagement" analysis, focused statements of work, certification process for all engineers based upon the statement of work, and highly professional job execution. TechSolve is the conductor that continually drives the technology services industry to perform at a higher level of peak performance. Our Industry Leadership at Work... One of our "competitive" advantages is the application of technology to complete our services with excellence, accuracy and global scalability. Through the utilization of technology we can offer the customer more service for less, which simply stated, saves you money, anywhere, anytime. Our Technology A TechSolve; developed management system that provides tools for our Advanced Technology Services customer. TechSolve provides services that integrate computer, communications, and network technologies into user environments. We enable this through the use of a worldclass, web-based software tool, TechTrak, that allows TechSolve to manage all steps of its value chain from lead generation through customer billing. TechSolve s technical process is based on the Altiris tool suite that supports the management of computers over their entire life cycle. TechSolve s integration of these tools enables our customers to manage their assets and projects with ease. Best of all, by utilizing this proprietary technology, coupled with our personalized serive, customers can effectively lower their total cost of ownership. Best of all, by utilizing this high-quality asset software, coupled with our personalized service, customers can effectively lower their total cost of ownership.
6 Installation Services Installations, De-installations, Moves, Adds, Changes, Upgrades and Conversions In today s fast-paced world, businesses need to move at the speed of technology when utilizing the latest tools that improve their operations and profitability. Profitability starts with the right combination of hardware, software and installation services, while keeping quality and cost on target. Whatever your specific need, TechSolve can develop a customized solution for your company. Single and multi-site installations Low-cost, high-performance installation solutions and services Rapid response service provider All installation services separate us from the industry, offering: large-scale, multi-site, global deployment of PCs. Whatever the installation, we deliver a customized, planned and managed solution that takes care of all aspects of the project. The TechSolve installation process provides years of experience in national, multivendor projects by our team of experts. These experts are trained in all of the standard platforms: Microsoft, Lucent Networking Equipment, UNIX, Cisco and many other equipment and software solutions. Most importantly, our design process leaves nothing to guesswork. We work with a proven installation methodology that focuses on a reduction of time, resources and staff resource utilization. Project Management Another key component of TechSolve's professional services is our Project Management (PM) services. The TechSolve PM Group is capable of managing complex rollout projects of any size or scope. Based on the customer s overall requirements, our Project Managers supervises crossfunctional project teams to plan, implement and manage customer-focused programs using consistent and proven "best practice" project management methodologies. Project Managers ensure compliance to mutually agreed upon project parameters and schedules, and provide the planning, scheduling, and management of all assigned resources. In addition, Project Managers can help customers determine their own requirements and scope of the proposed project. We perfect the art of built-to-order services: customizable, flexible and costeffective to streamline every stage of the service process, from design to support. Whatever the timeframe, need or desired end-result; we can design, schedule, control, deploy, and support any-size project to meet every performance objective -- while maintaining total costeffectiveness every step of the way.
IBM Infrastructure Resource Management Services Offering Overview. IBM Global Services
IBM Infrastructure Resource Management Services Offering Overview The role of IT infrastructure within the enterprise has evolved as business functions have become virtually inseparable from the IT that
More informationOnly Athena provides complete command over these common enterprise mobility needs.
Mobile devices offer great potential for making your enterprise run faster, smarter, and more profitably. However, mobile devices can create considerable challenges for your IT organization, since they
More informationIT Services. We re the IT in OrganIsaTion. Large Organisations
IT Services. We re the IT in OrganIsaTion Large Organisations IT for Large Organisations. As the world of business technology has changed, so have we. From designing, building and optimising tailored
More informationInformation Technology Services
Information Technology Services 2011 Services Guide 77 Accord Park Drive, Suite A10 Norwell, MA 02061 (781) 871-3662 A proactive, preventative approach to IT management. System downtime, viruses, spyware,
More informationLHRIC Network Support - Additional Service Features
LHRIC Network Support - Additional Service Features It is important to note that costs associated with LHRIC Network Support service not only cover an on-site support engineer but also include a number
More informationSuccessfully managing geographically distributed development
IBM Rational SCM solutions for distributed development August 2004 Successfully managing geographically distributed development Karen Wade SCM Product Marketing Manager IBM Software Group Page 2 Contents
More informationWhitepaper Accelerating Your Success with Avnet and HP
Accelerating Your Success Whitepaper Accelerating Your Success with Avnet and HP Build your competitive advantage with stable, long-life platforms, global support, and direct engineering access Accelerating
More informationIUID ASSET TRACKING FOR DEFENSE CONTRACTORS
IUID ASSET TRACKING FOR DEFENSE CONTRACTORS TRACK WHAT YOU HAVE AND COMPLY WITH DoD IUID STANDARDS FOR TOTAL CONTRACT FULFILL A2B provides full item lifecycle management systems that enable asset visibility
More informationHP Desktop & Mobile Lifecycle Solutions
HP Desktop & Mobile Lifecycle Solutions End-User Workplace Solutions (EUWS) from HP A wide range of IT support services and tools help you manage your complex end-user client devices and applications throughout
More informationBusiness Partner Program Guide
Business Partner Program Guide Business Challenges Require New Solutions A Comprehensive Approach to Partnering for Success. Panduit introduces an exciting program designed to help you become a better
More informationGet what s right for your business. Contact @lliance Technologies.
Provisioning Looking for new technology? You need systems in line with your business goals. You also need those systems to interact seamlessly. We can help you get the right technology to the right place
More informationBUSINESS COMMUNICATIONS LIFECYCLE PARTNER OF CHOICE MULTI-SITE 1 INFO@OPTUSINC.COM 877.892.4900 OPTUSINC.COM
BUSINESS COMMUNICATIONS LIFECYCLE PARTNER OF CHOICE MULTI-SITE 1 INFO@OPTUSINC.COM 877.892.4900 OPTUSINC.COM BUSINESS COMMUNICATIONS LIFECYCLE PARTNER OF CHOICE WHEREVER YOU ARE IN THE LIFECYCLE OF YOUR
More informationPhysical Infrastructure Management Solutions
Physical Infrastructure Management Solutions Physical Infrastructure Challenges Require Innovative Solutions The Need for In-Depth Network Intelligence. With increased acceptance of virtualization, cloud
More informationCisco Smart Business Communications System: A New Way for Small Business to Communicate
Cisco Smart Business Communications System: A New Way for Small Business to Communicate Cisco Smart Business Communications System (SBCS) is a complete system of voice, data, video, and wireless networking
More informationApplication Deployment Experts
Application Deployment Experts Introduction UNICOM Engineering, a UNICOM Global company, is a leading provider of purpose-built application platforms and lifecycle deployment services for software developers
More informationThe #1 Web-Based Business Software Suite. Accounting / ERP CRM Ecommerce
The #1 Web-Based Business Software Suite Accounting / ERP CRM Ecommerce for every business. Intelligent Complete Simple You have real-time access to all the information you need to make better, faster
More informationDell Wyse Datacenter for Virtual Labs with Citrix XenDesktop
Dell Wyse Datacenter for Virtual Labs with Citrix XenDesktop A secure, robust, and cost-effective way for higher education institutions to stay on the technological cutting edge. Higher education institutions
More informationHealth Care Solutions
Health Care Solutions Increase Service Levels, Meet Expectations A Unified Approach to Health Care Automation Processes Hospitals, clinics, extended care facilities, and physician s offices are facing
More informationTransform Your Business. Transformation Data Center
Transform Your Business Transformation Data Center Transformation Data Center Initiate Your Transformation Value creation is an emphasis for today s IT. Your data center must be efficient, flexible, and
More informationENTERPRISE MANAGEMENT AND SUPPORT IN THE INDUSTRIAL MACHINERY AND COMPONENTS INDUSTRY
ENTERPRISE MANAGEMENT AND SUPPORT IN THE INDUSTRIAL MACHINERY AND COMPONENTS INDUSTRY The Industrial Machinery and Components Industry Manufacturers in the industrial machinery and components (IM&C) industry
More informationData Center Solutions
Data Center Solutions New Data Center Challenges Require New Solutions Data Center Architecture. Inside and Out. Data centers are mission-critical facilities. A silo-based approach to designing, deploying
More informationSystem x x86 servers from Lenovo achieve top customer satisfaction scores. January 2015 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C.
System x x86 servers from Lenovo achieve top customer satisfaction scores January 2015 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C. System x customer satisfaction scores surpass those of Dell
More informationSOFTWARE LICENCE MANAGEMENT
SOFTWARE LICENCE MANAGEMENT MANAGING SOFTWARE COMPLIANCE AND COSTS DOESNʼT HAVE TO BE DIFFICULT Software Lifecycle Services from Computacenter Managing software compliance and costs doesnʼt have to be
More informationBenefits of an ITIL Help Desk in the Cloud
SOLUTION WHITE PAPER Benefits of an ITIL Help Desk in the Cloud A New ITIL Solution for Small-to-Medium Businesses Contents Introduction 1 Help Desk Needs in Smaller Environments 1 Power in the Cloud 3
More informationThe Power Of Managed Services. Features
b u s i n e s s C a r e m a n a g e d S e r v i c e s Lower costs, increased profitability, new market expansions and happier customers. These are just a few of the most important priorities for business
More informationSTATEMENT OF WORK LOS ANGELES COUNTY DEPARTMENT OF REGISTRAR-RECORDER/COUNTY CLERK. System Center Configuration Manager.
STATEMENT OF WORK LOS ANGELES COUNTY DEPARTMENT OF REGISTRAR-RECORDER/COUNTY CLERK System Center Configuration Manager Statement of Work June 19, 2015 1.0 INTRODUCTION The purpose of this document is to
More informationDIXIT INFOTECH SERVICES
DIXIT INFOTECH SERVICES Dixit Infotech Services is a Total IT Solutions and Services provider offering a diverse range of IT products (hardware and software), solutions and services. We are headquartered
More informationIUID Asset tracking for the U.S. Army
IUID Asset Tracking for the U.S. Army locate and track mission critical assets before boots are on the ground. Getting materiel deployed on time is essential for a safe and successful mission. That means
More informationExtendTime. Introduction. VoIP: The Future of Voice Networks and Applications
A completely automated IP Telephony time and attendance solution that immediately realizes an organizational return on investment. Introduction Companies that are considering purchasing IP Telephony systems,
More informationCloud computing: Innovative solutions for test environments
IBM Global Services April 2009 Cloud computing: Innovative solutions for test environments Speed test cycles and reduce cost to gain a competitive edge Page No.2 Contents 2 Executive summary 3 Leading
More informationDiebold Security. for Every Aspect of Your Business
Security SERVICES Diebold Security Comprehensive SECURITY Services for Every Aspect of Your Business World-Class Service Delivered by a Single Trusted Partner As a single source for all of your security
More informationHow To Transform Field Service With Mobile Technology
MOBILIZE Microsoft Dynamics GP Transforming Field Service Operations with Mobile Technologies White Paper Solutions that Help Transform Field Service Operations into Strategic Profit Centers Date: June
More informationMedical Device Connectivity Platform
Medical Device Connectivity Platform THE COGNITA PLATFORM allows you to remotely manage, update, locate, and understand the use of your entire fleet of devices in the field. Minnetronix provides best-in-class,
More informationni.com/services NI Services
ni.com/services NI Services Service You Can Trust Success You Can Measure NI delivers services as part of its commitment to your success in efficiently designing, developing, and maintaining high-quality
More informationSAP ERP HUMAN CAPITAL MANAGEMENT SOLUTION OVERVIEW
SAP ERP HUMAN CAPITAL MANAGEMENT SOLUTION OVERVIEW HUMAN CAPITAL ASSETS ARE VITAL With SAP E-Recruiting, we can improve personnel selection while maintaining a high level of efficiency in our back-office
More informationGeojit BNP Paribas Case Study
Geojit BNP Paribas Case Study About Geojit BNP Paribas Financial Services, Ltd. Established in 1987, Geojit BNP Paribas Financial Services is one of the leading fi nancial services intermediaries in India,
More informationAmadeus Value-added Solutions. I need. to take my business higher. Talk to Amadeus
Amadeus Value-added Solutions I need to take my business higher. Talk to Amadeus 2 Amadeus Value-added Solutions Need to get the most out of your Amadeus solution? Maximize your investment with additional
More informationRed Hat EMEA PARTNER MANUAL. Version 3
Red Hat EMEA PARTNER MANUAL Version 3 Content Welcome Red Hat Partnership: What is in it for me? 01 Opportunity Open Source - Why should I care? 04 Red Hat is best? Prove it. 07 What is the business model?
More informationIBM Global Business Services Microsoft Dynamics CRM solutions from IBM
IBM Global Business Services Microsoft Dynamics CRM solutions from IBM Power your productivity 2 Microsoft Dynamics CRM solutions from IBM Highlights Win more deals by spending more time on selling and
More informationIBM Sales and Distribution IBM and Manhattan Associates
IBM Sales and Distribution IBM and Manhattan Associates Innovating across the supply chain and beyond 2 IBM and Manhattan Associates Market-leading companies realize that their supply chains are strategic
More informationCustomer Service. Clear Direction for the Road Ahead
Customer Service Clear Direction for the Road Ahead We Align With Your Business Goals At UPS Logistics Technologies, our Customer Service Department is focused on quality, integrity and a commitment to
More informationGlobal Services Reference Guide
2015 Global Services Reference Guide LIFECYCLE SERVICES PLAN DESIGN OPERATE IMPLEMENT With over 850 technical professionals in over 40 countries, ARRIS Global Services helps service providers grow their
More informationCisco Smart Business Communications System: A New Way for Small Business to Communicate
Cisco Smart Business Communications System: A New Way for Small Business to Communicate The Cisco Smart Business Communications System (SBCS) is a complete system of voice, data, video, and wireless networking
More informationSTART-UP. services DATACARD SM GLOBAL SERVICES. Prepare to streamline installation and optimize results
START-UP services DATACARD SM GLOBAL SERVICES Prepare to streamline installation and optimize results WHY START-UP SERVICES MATTER Start-up services enable fast, efficient production when your organization
More informationEdgeSystems_print 8/21/03 6:05 PM Page 1 We provide
We provide experience and resources that deliver Edge Systems, L.L.C. When you re called upon to make a decision about selecting a document management solutions provider, you want to know that the company
More informationChart Optimize Transform Your Data Center
Chart Optimize Transform Your Data Center Advisory Services The Strength of Your Network Begins with An Optimized Physical Infrastructure The performance of your data center depends on a complex interrelationship
More informationData Sheet: Backup & Recovery Symantec Backup Exec 12.5 for Windows Servers The gold standard in Windows data protection
The gold standard in Windows data protection Overview Symantec Backup Exec 12.5 delivers market-leading backup and recovery protection from server to desktop, providing complete data protection for the
More informationSupply chain management with Microsoft Dynamics GP. Microsoft Dynamics GP: The proven solution for efficiency and insight across your business.
Supply chain management with Microsoft Dynamics GP Microsoft Dynamics GP: The proven solution for efficiency and insight across your business. More than 40,000 customers use Microsoft Dynamics GP. And
More informationNCR Wireless Solutions. A comprehensive wireless portfolio to empower your employees and customers
NCR Wireless Solutions A comprehensive wireless portfolio to empower your employees and customers Enabling today s wireless enterprise Empowering your employees and customers to easily access tools and
More informationBest-In-Class HR, Benefits, and Payroll Solutions for the Public Sector. trusted efficient responsive best practices
Best-In-Class HR, Benefits, and Payroll Solutions for the Public Sector trusted efficient responsive best practices The ADP Advantage Best practices are critical when you are challenged to do more with
More informationCloud Consultancy for Schools. Professional Cloud Adoption Consultancy services for the UK education sector.
Cloud Consultancy for Schools. Professional Cloud Adoption Consultancy services for the UK education sector. Introduction. As schools continue to embrace cloud computing throughout 2015, the number of
More informationComplianceSP TM on SharePoint. Complete Document & Process Management for Life Sciences on SharePoint 2010 & 2013
TM ComplianceSP TM on SharePoint Complete Document & Process Management for Life Sciences on SharePoint 2010 & 2013 Overview With increasing pressure on costs and margins across Life Sciences, the industry
More informationSmart Data Center Solutions
Smart Data Center Solutions New Data Center Challenges Require New Solutions Data Center Architecture. Inside and Out. Data centers are mission-critical facilities. A silo-based approach to designing,
More informationTen Steps to a Successful Business Phone System Implementation. By Clare Kaufman
Ten Steps to a Successful Business Phone System Implementation By Clare Kaufman Contents Introduction...2 Planning a Business Phone Solution...2 1. Define business requirement...3. 2. Line Up Technical
More informationDigital Marketplace - G-Cloud
Digital Marketplace - G-Cloud CRM Services Core offer 9 services in this area: 1. Dynamics CRM Upgrade Services Utilising this service, Core will undertake an evaluation of your current CRM platform. We
More informationWWT View Point. Journey to the Private Cloud: Take the First Steps with FlexPod
WWT View Point Journey to the Private Cloud: Take the First Steps with FlexPod TABLE OF CONTENTS 1...EXECUTIVE OVERVIEW 2...SECTION 1: THE ROAD TO PRIVATE CLOUDS 3...SECTION 2: START WITH A STABLE INTEGRATED
More informationDell Desktop Virtualization Solutions (DVS) Enterprise
Enterprises of all sizes are poised to explore alternatives to traditional end user computing. Many are reevaluating how their IT groups provision, manage, and support their workforce. IT administrators
More informationGlobal Professional. Hosted Managed Services
Global Professional Hosted Managed Services TM Racami, LLC is a global independent provider of IT support services and applications, technology and infrastructure consulting. For over 7 years we have been
More informationCustomers award top satisfaction scores to IBM System x x86 servers. August 2014 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C.
Customers award top satisfaction scores to IBM System x x86 servers August 2014 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C. IBM System x satisfaction scores surpass those of competing vendors
More informationManaging Expansion and Complexity in Growing Chemical Enterprises
Chemicals Managing Expansion and Complexity in Growing Chemical Enterprises Table of Contents 3 SAP ERP: Not Just for Large Enterprises 4 The Next-Generation Deployment Model: Chemical Company in a Box
More informationHP online support resources
HP online support resources This HP online support resources guide provides quick and easy access to information on HP s comprehensive array of online support tools and services enabling your best support
More informationCisco Integrated Video Surveillance Solution: Expand the Capabilities and Value of Physical Security Investments
Cisco Integrated Video Surveillance Solution: Expand the Capabilities and Value of Physical Security Investments What You Will Learn In many enterprises, physical security departments are making a notable
More informationCDW Technology Services
CDW Technology Services The Right Technology. Right Away. 20 Carlson Court Suite 300 Etobicoke, Ontario M9W 7K6 CDW.ca 800.97.CDWCA Optimize your IT investment with CDW Technology Services 34451 022607
More informationProject, Program & Portfolio Management Help Leading Firms Deliver Value
in collaboration with Project, Program & Portfolio Help Leading Firms Deliver Value Managing Effectively & Efficiently Through an Enterprise PMO Program & Portfolio : Aligning IT Capabilities with Business
More informationTELEHEALTH TECHNOLOGY SUPPORT SERVICES
CDW HEALTHCARE WE GET IT HOW WE DO IT. TELEHEALTH TECHNOLOGY SUPPORT SERVICES CDW Healthcare s services can help you get the most from telehealth technology to improve collaboration and quality of care
More informationMed Quick to Implement Easy to Use Personalized Service Absolutely ABEL!
Get EnABELed with ABELMed Electronic Health Record and Practice Management Solutions We focus on the success of your practice... So you can focus on your patients Start reaping benefits of ABELMed EHR-EMR/PM
More informationCustomer FIRST Program Guide
Customer FIRST Program Guide Best-in-Class Software Maintenance, Support & Services Get Maximum Value from Your Assets with Avantis Software & Services 1 About Schneider Electric and Avantis Schneider
More informationA UNIQUELY HOLISTIC APPROACH TO ECOMMERCE
A UNIQUELY HOLISTIC APPROACH TO ECOMMERCE EVERYTHING YOU NEED TO DO BUSINESS IN THE OMNICHANNEL MARKETPLACE Jagged Peak provides ecommerce, order management and supply chain solutions that leverage the
More informationAccelerate your mission with GTSI Integration Services
Accelerate your mission with GTSI Integration Services GTSI delivers deep technical expertise and integrates advanced computer and networking technologies. Organizations requiring technology integration
More informationADP PayForce S L A I T N E S S E
E S S E N T I A L S ADP PayForce When you choose ADP s PayForce solution for your essential payroll services, you can count on a d p p a y f o r c e An Internet-delivered, payroll solution designed to
More informationSoftware as a Service Flexible Service Delivery for Your Health Insurance Exchange
Software as a Service Flexible Service Delivery for Your Health Insurance Exchange SaaS Health Insurance Exchanges Improving Services through More Cost-Efficient Delivery States are charged with making
More informationSAGE ACCPAC ARCHITECTURE
Sage Accpac ERP offers the freedom of choice, seamless integration, high performance, and reliability that forwardthinking companies rely on to increase profitability and gain competitive advantage. World-Class
More informationSymantec Server Management Suite 7.6 powered by Altiris technology
Symantec Server Management Suite 7.6 powered by Altiris technology Standardized control for distributed, heterogeneous server environments Data Sheet: Endpoint Management Overviewview Symantec Server Management
More informationCisco Unified Communications Scoped Planning and Design Services
Cisco Unified Communications Scoped Planning and Design Services Successfully plan and design a high-performance Cisco Unified Communications system, accelerating business advantage. Service Overview Cisco
More informationIBM Global Business Services Microsoft Dynamics AX solutions from IBM
IBM Global Business Services Microsoft Dynamics AX solutions from IBM Powerful, agile and simple enterprise resource planning 2 Microsoft Dynamics AX solutions from IBM Highlights Improve productivity
More informationSAP Solutions for Small Businesses and Midsize Companies. Press Fact Sheet March 2008
SAP Solutions for Small Businesses and Midsize Companies Press Fact Sheet March 2008 Small businesses and midsize companies (SME) are facing greater competition than ever across diverse industries. With
More informationA guide to HP enterprise mobility solutions. Expanding the potential of your business with advanced mobility services
A guide to HP enterprise mobility solutions Expanding the potential of your business with advanced mobility services Going mobile, staying ahead These days, hardworking enterprise IT and technology managers
More informationWelcome to Tech Data's Enterprise Service Center!
Welcome to Tech Data's Enterprise Service Center! Resellers today are looking for ways to reduce their costs and maximize their resources. Leveraging Tech Data s services has become a successful strategy
More informationScheduled Onsite Technician Support. Fully scalable onsite technical support services for the UK education sector.
Scheduled Onsite Technician Support. Fully scalable onsite technical support services for the UK education sector. Scheduled onsite technician support for schools. Our ICT provides a scheduled onsite technician
More informationCPI Customer Success Story Sawyer Savings Bank
CPI Customer Success Story Sawyer Savings Bank Technology Management for Optimal Performance, Security & Cost Savings Leveraging CPI s expertise in capturing true IT value, mitigating risks and reducing
More informationAchieve Your Business and IT Goals with Help from CA Services
Achieve Your Business and IT Goals with Help from CA Services How Does CA Services Approach an Engagement? Whether its planning, implementing or running our industry leading software, CA Services can help
More informationIBM Tivoli Service Request Manager
Deliver high-quality services while helping to control cost IBM Tivoli Service Request Manager Highlights Streamline incident and problem management processes for more rapid service restoration at an appropriate
More informationMERCOM. Your Advanced Suite of Call Center Tools
MERCOM Your Advanced Suite of Call Center Tools Audiolog is a great addition it helps us reduce costs because we get more work done with fewer people. In fact, it was a key factor in ensuring my department
More informationCisco Unified Communications and Collaboration technology is changing the way we go about the business of the University.
Data Sheet Cisco Optimization s Optimize Your Solution using Cisco Expertise and Leading Practices Optimizing Your Business Architecture Today, enabling business innovation and agility is about being able
More informationWhy Professional Services Firms Need an Integrated ERP Solution
A Computer Generated Solutions, Inc. White Paper Why Professional Services Firms Need an Integrated ERP Solution Microsoft Dynamics Case Study 2011 Table of Contents ERP Landscape... 3-4 A More Focused
More informationService Lifecycle Management Solutions
Service Lifecycle Management Solutions Complete Visibility & Control of Your Service Supply Chain The service landscape is shifting. Customer demands continue to increase. It is no longer enough to just
More informationManaged Desktop Services. End-user workplace management solutions for your distributed-client computing environment. HP Services
Managed Desktop Services End-user workplace management solutions for your distributed-client computing environment HP Services Managing your distributed-client computing environment If your IT organization
More informationTHE RIGHT CHOICE. A PARTNER THAT CARES AS MUCH AS YOU DO. Smart Services
Smart Services A PARTNER THAT CARES AS MUCH AS YOU DO. We bring over 100 years of leadership in imaging innovation and healthcare IT. Our worldwide services team works along side your professionals, keeping
More informationAccenture Human Capital Management Solutions. Transforming people and process to achieve high performance
Accenture Human Capital Management Solutions Transforming people and process to achieve high performance The sophistication of our products and services requires the expertise of a special and talented
More informationCustomer FIRST Program Guide Industry Leading Software Maintenance, Support and Services
Customer FIRST Program Guide Industry Leading Software Maintenance, Support and Services Getting Maximum Value from Your Vijeo Citect, Vijeo Historian and Ampla Software 1 An investment in Schneider Electric
More informationSage CRM Solutions. CRM The Way You Want It. Freedom
Sage CRM Solutions freedom of choice CRM The Way You Want It. Sage CRM Solutions Freedom Picture all of your customers in a single room. It s a big room. You look left. You look right. You see row upon
More informationSolutions. Health IT The Right Prescription for Your Infrastructure
Solutions Health IT The Right Prescription for Your Infrastructure 3 GTSI Solutions / Healthcare IT Health IT It s no longer a question of if your healthcare environment should be technologically advanced,
More informationAnalytical Products and Solutions. Complete service and maintenance solutions for your analytical equipment. usa.siemens.com/analyticalproducts
Analytical Products and Solutions Complete service and maintenance solutions for your analytical equipment usa.siemens.com/analyticalproducts Support Services for Today, Tomorrow and Years to Come Providing
More informationRSA SecurID Two-factor Authentication
RSA SecurID Two-factor Authentication Today, we live in an era where data is the lifeblood of a company. Now, security risks are more pressing as attackers have broadened their targets beyond financial
More informationVCE SUPPORT OVERVIEW. Investment Protection and Welcome Peace of Mind
vce.com VCE SUPPORT OVERVIEW VCE provides the world s most advanced converged infrastructure, offering unmatched simplicity while delivering the extraordinary efficiency and business agility made possible
More informationBusiness Together unifying communications for your global workplace
Business Together unifying communications for your global workplace the global enterprise It s a geographically dispersed workforce functioning across time zones and continents. With the need to manage
More informationServices Professional Services for DNA
Services Professional Services for DNA Maximize the Value of Your Technology and Resource Investments with the Help of Professional Services Delivered by Industry Specialists Services Optimize the return
More informationDell Desktop Virtualization Solutions DVS Enterprise for Partners
Enterprises of all sizes are poised to explore alternatives to traditional end user computing. Many are reevaluating how their IT groups provision, manage, and support their workforce. IT administrators
More informationTransition to SaaS. Ensuring the availability and accessibility of quality software services. www.leosys.net
Ensuring the availability and accessibility of quality software services www.leosys.net P a g e 2 Introduction This e-book is dedicated to the research made in analyzing how leading companies successfully
More informationHiPath Managed Services. Communications Management Simplified. www.hipath.com
HiPath Managed Services. Communications Management Simplified. www.hipath.com Optimized communications management. With HiPath Managed Services. The dawn of the third Millennium is ushering in a new era
More information