Deploy New Technologies Quickly with Cisco Managed Services for Service Providers

Size: px
Start display at page:

Download "Deploy New Technologies Quickly with Cisco Managed Services for Service Providers"

Transcription

1 Solution Overview Deploy New Technologies Quickly with Cisco Managed Services for Service Providers CUSTOMER BENEFITS Cisco Managed Services Deliver a Wide Range of Customer Benefits Up to 50% ROI within first 3 years Faster time to value for new service roll outs, network migrations etc. Superior network availability and service quality Reduced Customer Churn Higher compliance and reduced risk Service providers businesses and operations are undergoing major changes. New initiatives, like IP convergence, cloud, software-defined networks and network virtualization, are driving new business models. These initiatives are also creating opportunities for new revenue streams and greater efficiencies. Speed, agility and flexibility are required for fast access to IT and new applications. Now is the time to invest effort and resources in figuring out how to make this opportunity work for you. You have a chance to disrupt rather than being disrupted. To make the most of the opportunity, you need to stay at the forefront of a fast-evolving and highly competitive marketplace. But service providers face many challenges in using these new initiatives to their advantage. Multilayer virtualized architectures, which enable service providers to take advantage of these opportunities, require different skill sets, tools, and processes compared to traditional operational models. And the fast pace of technological innovation and shrinking life cycles are increasing operational complexity and costs. Typically, 65% of IT budgets are spent just keeping the lights on. Rising customer expectations, bandwidth hungry applications, and increased competition from low-cost providers are squeezing margins, increasing customer churn and impacting revenue growth. Service providers need to transform their operations to ride these new engines of growth. By offering new managed services, you can achieve your goals and stay relevant for your customers Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 7

2 Figure 1. Changing Technology Trends Are Driving Business Growth and Productivity Cisco Can Manage Your Infrastructure So You Can Grow Your Business Cisco s experts and processes can provide complete monitoring, management, and support of your multivendor infrastructure and applications. With our support, we can help you reduce customer churn from service quality issues, which studies show to be as high as 40%. With Cisco Managed Services, you ll spend less time and resources buried under mundane tasks, and more time driving innovation. Cisco experts can manage your infrastructure and help you get the most value from your technology investments. Our services meet a wide range of needs and business models. Cisco Managed Services form a strategic partnership between Cisco and service providers to help customers achieve their business and operational objectives. Your customers have the option to maintain control of their network and have full visibility into any changes being introduced by Cisco. We will work with you to find the right balance between control and operational efficiency gains, and we bring end-to-end capabilities across network lifecycle, including build, operate and optimize. Cisco services will help you address market challenges and help keep your business agile and flexible. Cost savings and incremental revenue generated through Cisco Managed Services engagement can be used to focus on service innovation, customer success and accelerating time to value. Cisco Managed Services for Service Provider Networks Cisco Managed Services for service provider networks is designed to help customers maintain business continuity with an outstanding experience for end customers. Our solution includes network and operations experts, consistent processes, and advanced tools. Together, they help to deliver a best-in-class user experience and drive down operational costs. Cisco s approach to network management is centered on proactive identification and resolution of infrastructure availability and performance issues. More than 95% of issues are proactively identified and closed before they are known to the service provider Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 2 of 7

3 Cisco Managed services provides a full range of operations and management capabilities for multi-vendor fixed and mobile networks. Managed Services for SP Networks supports IP/MPLS, optical, mobile packet core, cable and IP RAN backhaul technologies in physical and virtualized (NFV) modes, when applicable. Based on desired outcomes agreed with the customer, Cisco s delivery team can perform one or more of these functions: Operations: Cisco ensures business continuity by delivering typical NOC functions. You can partner with Cisco to out-task basic NOC functions, including event, incident, problem, and configuration management. Optimization: Get superior service availability and performance with services that focus on operations transformation and improve operational efficiencies. Cisco provides real-time monitoring capabilities for more effective performance, capacity and compliance management. Network Planning: Plan your network more effectively with advanced capabilities delivered as part of Cisco Managed Services. Cisco provides topology modeling, what-if analysis, and demand forecasting to achieve business growth objectives while minimizing incremental CapEx spend. Full Management: Outsource end-to-end management of your operations, optimization, planning, as well as other management activities such as provisioning, lifecycle management and contract management. Cisco also offers value-add consulting capabilities for more effective capacity monetization, design optimization, and customer experience analytics to help customers meet their objectives. The services can also be customized to help you achieve your business and operational outcomes. Managed Customer Premise Equipment (CPE) Services Cisco Managed CPE Services is a comprehensive, automated, proactive management solution hosted from the Cisco cloud. It is offered as a white-labeled service and allows SPs to offer services for data, voice, and security at CPEs for faster penetration and accelerated adoption in their market. Cisco provides service management backed by the full assurance of Cisco service-level agreements (SLAs). As a pay-as-you-grow model, no up-front investment is required and time to market can be as little as 12 weeks. Cisco s intellectual capital earned over years in CPE operations can help you drive your new managed product portfolio and generate new business streams for value-added services. Cisco Managed CPE Services include: Managed Data Managed Security Managed UC Managed WaaS Managed iwan Benefits include: Generate new revenue streams with minimal investment Reduce errors and increase customer satisfaction Reduce truck rolls with automated provisioning Reduce operational, technological, and financial risk Differentiate your company from competitors Become an early adopter for the latest technologies 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 3 of 7

4 Managed CPE as a Service (MCPEaaS) Managed CPE as a service is designed to solve issue of upfront capital investment for purchasing CPE assets and licenses. It also offers logistical support required for shipping and field installation, with service assurance and performance management for day-2 operations. MCPEaaS is offered in foundation, standard and advanced tiers to meet a wide range of requirements. It provides flexibility for SPs to more easily and quickly add to their existing capabilities. MCPEaaS offers pricing on service pack per month basis. Each service pack includes: Cisco hardware and software Cisco Technical Services (Cisco SMARTnet Service) Cisco Cloud Managed Services (Cisco Smart Operate) Partner services (primed by Cisco) Unique Cisco MCPE management process and assurances Benefits include: Avoid additional CapEx costs Reduce market and financial risk Reduce multi-vendor management complexity Gain flexibility to accelerate new services to market Promote brand loyalty Our collaboration with Cisco allows us to be one of the first cable operators in the United States to offer comprehensive, world-class managed security services to enterprises and our key vertical markets in education, government, and healthcare. Working with Cisco, we ve already been able to quickly bring new security services to specific customers in the education vertical market, while maximizing previous investment in our robust MPLS-based converged core network. Craig Cowden, Senior Vice President, Network Engineering and Operations, Bright House Networks Hosted Collaboration Solution (HCS) The Hosted Collaboration Solution is managed, operated, and supported from our controlled data centers. HCS provides many of the same features as our CPE collaboration solutions, with flexible deployment models customized to your requirements. Options include: HCS Wholesale: Get hardware and software licenses, services, and support that help you sell collaboration services through your managed cloud. HCS White Label: Get collaboration services from a Cisco-managed cloud on a per-user per-month utilitybased consumption model Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 4 of 7

5 This solution helps you: Reduce operating costs and keep them predictable Use existing resources for more strategic work Satellite Broadcaster Builds New Core Network with Help from Cisco Managed Services A direct broadcast satellite service provider needed to build a new core terrestrial network to support its grow video and services initiative across the United States. Cisco s hardware, technical expertise, and ongoing support helped the company meet its time-to-market challenge. Challenge Highly complex terrestrial network solution Insufficient software and hardware expertise Short time to market Solution Dedicated Cisco operations team Cisco-designed IP next-generation network (NGN) core Cisco support for network and security Results Seamlessly integrated solution into existing processes and procedures Network was deployed on an expedited basis to meet time-to-market considerations Figure 2. Cisco Managed Services 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 5 of 7

6 Why Cisco? Cisco has been the leader in IP based networking technologies for more that 25 years. Based on intellectual capital developed over years by supporting and maintaining the world s largest network install base, Cisco is driving innovation in the managed services industry. Our comprehensive managed services portfolio provides management capabilities across technology architectures, including fixed and mobile networks, CPE, collaboration, cloud and more. Our offerings are designed to meet customers business and operational objectives, and they can be customized easily to meet customer-specific needs. Figure 3. Cisco s Experience Provides Strategic, Differentatied Capabilities Cisco offers industry leading tools, intellectual capital, analytics and automation that allow us to offer superior service level aggrements, and enable our customers to differentiate themselves from their competition. Our focus on proactive identification and resolution of issues means that more than 95% of issues are identified at early stage, and are resolved before they can impact service availability or performance. Why Cisco? Proven Expertise in IP technologies Flexible Packaging aligned with outcomes More than 95% of issues proactively identified and resolved Deeper Visibility and Control Superior Service Level Based on our leadership in IT technologies, Cisco s Managed Services supports the latest technologies and helps service providers with the challenges of adopting complex, leading edge technologies. With our support, service providers can focus their full attention on taking new services to market Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 6 of 7

7 Cisco has a proven track record of being able to scale for customers of all types and sizes. While we manage relationships locally, our delivery centers and network operations center across the globe enable us to deliver round the clock, scale quickly, and operate cost effectively. Next Steps To add Cisco Managed Services to your support contract, contact your Cisco Services sales representative or Cisco authorized channel partner. Printed in USA C / Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 7 of 7

Cisco Satellite Services Platform Delivering Managed Services over Satellite

Cisco Satellite Services Platform Delivering Managed Services over Satellite Solution Overview Cisco Satellite Services Platform Delivering Managed Services over Satellite With the increase in available bandwidth from the launch of high-throughput satellites, satellite service

More information

Transform Your Business Quickly with Cisco Managed Services for Service Providers

Transform Your Business Quickly with Cisco Managed Services for Service Providers Transform Your Business Quickly with Cisco Managed Services for Service Providers Kailem Anderson, Tilak Madan April 2015 Market Dynamics and Trends What Service Providers Are Requesting SP Business Outcomes

More information

Remote Management Services Portfolio Overview

Remote Management Services Portfolio Overview Enterprise environments today have various technologies and concerns in their network environment; from telephony, Internet, video, compute, and infrastructure, to regulatory and security management. On

More information

Network Health Framework: A Proactive Approach

Network Health Framework: A Proactive Approach Network Health Framework: A Proactive Approach Cisco Services Solution Improves Network Health with Preemptive Practices: Analyses, Action Plans, and Remediation. Abstract Service Providers (SPs) today

More information

Hosted Collaboration Solution for Contact Center: Elevate Customer Care

Hosted Collaboration Solution for Contact Center: Elevate Customer Care Brochure Hosted Collaboration Solution for Contact Center: Elevate Customer Care In the face of fierce competition, delivering superior customer service has never been more important. Cisco Customer Collaboration

More information

Change is Good. By K. Yates. Figure 1: Why converged communications matters. IT/Telecom used to generate Enterprise top line growth

Change is Good. By K. Yates. Figure 1: Why converged communications matters. IT/Telecom used to generate Enterprise top line growth Change is Good By K. Yates The past 10 to 15 years have seen a shift in how executives view IT/telecom infrastructure. In the 1990s, executives managed IT/telecom to reduce its cost; in the early to mid-2000s,

More information

Cisco Virtual Managed Services

Cisco Virtual Managed Services Cisco Virtual Managed Services Transforms Your Business Through Innovation Ian A. Hood, P. Eng. Service Provider Business Wayne Cullen Service Provider Business October 2015 What You Will Take Away This

More information

A Strategic Approach to Meeting the Demand for Cloud

A Strategic Approach to Meeting the Demand for Cloud White Paper For Cloud Providers A Strategic Approach to Meeting the Demand for Cloud Introduction: New Customer Challenges Propel Cloud Adoption In a dynamic business environment, enterprise customers

More information

VALUE PROPOSITION FOR SERVICE PROVIDERS. Helping Service Providers accelerate adoption of the cloud

VALUE PROPOSITION FOR SERVICE PROVIDERS. Helping Service Providers accelerate adoption of the cloud VALUE PROPOSITION FOR SERVICE PROVIDERS Helping Service Providers accelerate adoption of the cloud Partnership with Service Providers Enabling Your Cloud Services in Complex Environments Today s challenge

More information

Cisco Remote Management Services for Financial Services

Cisco Remote Management Services for Financial Services Cisco Remote Management Services for Financial Services The global financial services industry continues to evolve to adjust to a shifting market landscape and increased customer expectations. With demand

More information

ENABLING TODAY S WIRELESS ENTERPRISE

ENABLING TODAY S WIRELESS ENTERPRISE ENABLING TODAY S WIRELESS ENTERPRISE Whether you are an employee on the go or a customer exploring information, everyone expects instant access to information. The proliferation of mobile phones, tablets

More information

Is backhaul the weak link in your LTE network? Network assurance strategies for LTE backhaul infrastructure

Is backhaul the weak link in your LTE network? Network assurance strategies for LTE backhaul infrastructure Is backhaul the weak link in your LTE network? Network assurance strategies for LTE backhaul infrastructure The LTE backhaul challenge Communication Service Providers (CSPs) are adopting LTE in rapid succession.

More information

Cisco Unified Workforce Optimization for Cisco Unified Contact Center Express

Cisco Unified Workforce Optimization for Cisco Unified Contact Center Express Cisco Unified Workforce Optimization for Cisco Unified Contact Center Express Cisco Unified Communications is a comprehensive IP communications system of voice, video, data, and mobility products and applications.

More information

Cisco TelePresence Select Operate and Cisco TelePresence Remote Assistance Service

Cisco TelePresence Select Operate and Cisco TelePresence Remote Assistance Service Cisco TelePresence Select Operate and Cisco TelePresence Remote Assistance Service Cisco TelePresence Select Operate allows customers to make full use of the benefits of the Cisco TelePresence solution,

More information

Nokia Siemens Networks Network management to service management - A paradigm shift for Communications Service Providers

Nokia Siemens Networks Network management to service management - A paradigm shift for Communications Service Providers White paper Nokia Siemens Networks Network management to service management - A paradigm shift for Communications Service Providers Service management solutions enable service providers to manage service

More information

Fast IT: Accelerate Your Business

Fast IT: Accelerate Your Business Fast IT: Accelerate Your Business with Cisco Powered Infrastructure as a Service (IaaS) www.cisco.com/go/ciscopowered 1 Fast IT Delivers Value The value of IT is measured by the value it delivers to business.

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com WHITE PAPER Network Consulting Services Lead Enterprise Transformation Sponsored by: HP Leslie Rosenberg February 2011 Curtis Price Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200

More information

Empowering the Enterprise Through Unified Communications & Managed Services Solutions

Empowering the Enterprise Through Unified Communications & Managed Services Solutions Continuant Managed Services Empowering the Enterprise Through Unified Communications & Managed Services Solutions Making the transition from a legacy system to a Unified Communications environment can

More information

Cisco Prime Network Analysis Module Software 5.1 for WAAS VB

Cisco Prime Network Analysis Module Software 5.1 for WAAS VB Cisco Prime Network Analysis Module Software 5.1 for WAAS VB Network administrators need multifaceted visibility into the network and application to help ensure consistent and cost-effective delivery of

More information

Cisco Network Optimization Service

Cisco Network Optimization Service Service Data Sheet Cisco Network Optimization Service Optimize your network for borderless business evolution and innovation using Cisco expertise and leading practices. New Expanded Smart Analytics Offerings

More information

Streamlining Order Delivery of Next-Generation Business Services

Streamlining Order Delivery of Next-Generation Business Services Streamlining Order Delivery of Next-Generation Business Services Prepared by Caroline Chappell, Principal Analyst, NFV & Cloud Sarah Wallace, Analyst Heavy Reading White Paper March 2015 Monetizing Next-Generation

More information

Contact Center TotalCare Enhanced Services

Contact Center TotalCare Enhanced Services ASSESS. PLAN. OPTIMIZE. Contact Center TotalCare Enhanced Services The Exceptional Customer Experience Customers have more options than ever and retaining or losing valued business is often a click away.

More information

Cisco Security Services

Cisco Security Services Cisco Security Services Cisco Security Services help you defend your business from evolving security threats, enhance the efficiency of your internal staff and processes, and increase the return on your

More information

Cisco Knowledge Network

Cisco Knowledge Network Cisco Knowledge Network Creating New Service Opportunities With TR-069 Steve Gorretta, Product Manager Network Management Technology Group December 5, 2012 C97-698002-00 2012 Cisco and/or its affiliates.

More information

Data Center Network Evolution: Increase the Value of IT in Your Organization

Data Center Network Evolution: Increase the Value of IT in Your Organization White Paper Data Center Network Evolution: Increase the Value of IT in Your Organization What You Will Learn New operating demands and technology trends are changing the role of IT and introducing new

More information

For Service Providers. Copyright 2010 EMC Corporation. All rights reserved.

For Service Providers. Copyright 2010 EMC Corporation. All rights reserved. EMC Ionix For Service Providers 1 Proven Solution! EMC Ionix is powered by Smarts 6 out of the 10 largest service providers have Patented technology chosen EMC 15 years in the market Invested 150 man-years

More information

Delivering Dedicated Internet Access (DIA) and IP Services with Converged L2 and L3 Access Device

Delivering Dedicated Internet Access (DIA) and IP Services with Converged L2 and L3 Access Device Delivering Dedicated Internet Access (DIA) and IP Services with Converged L2 and L3 Access Device THE NEED Communications Service providers (CSPs) have been transitioning from legacy SONET/SDH to IP and

More information

The Clear Choice for Voice: The Cloud Outsource Model for Carriers. Kevin Mitchell kmitchell@alianza.com

The Clear Choice for Voice: The Cloud Outsource Model for Carriers. Kevin Mitchell kmitchell@alianza.com The Clear Choice for Voice: The Cloud Outsource Model for Carriers Kevin Mitchell kmitchell@alianza.com Voice is Important Part of the Service Bundle Huge Market FIXED VOICE SERVICES CANADA 2013 Triple-play

More information

Managed Capacity/ Satellite Managed Services

Managed Capacity/ Satellite Managed Services FEATURESⅢ Managed Capacity/ Satellite Managed Services Matine Bouraima, Director, Product Marketing, Comtech EF Data In today s world, companies across many industries face similar challenges, including

More information

Cisco Cloud Architecture for the Microsoft Cloud Platform

Cisco Cloud Architecture for the Microsoft Cloud Platform Solution Overview Cisco Cloud Architecture for the Microsoft Cloud Platform BENEFITS Deliver complete cloud services with confidence: Offer best-in-class hybrid, IaaS, PaaS, and SaaS services enabled by

More information

Automating the Delivery of Advanced Customer Experiences: Cisco Prime Architecture

Automating the Delivery of Advanced Customer Experiences: Cisco Prime Architecture White Paper Automating the Delivery of Advanced Customer Experiences: Cisco Prime Architecture What You Will Learn Today s service providers face growing competition and more demanding service requirements

More information

The Business of Cloud Communications

The Business of Cloud Communications The Business of Cloud Communications Driving Profitability with Hosted Voice and Collaboration Services Cloud has changed how communications services are delivered and at the same time changed the potential

More information

Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions

Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions The World is Going Digital The incredible growth of the internet, the proliferation of mobile devices and the

More information

Cisco Data Center Optimization Services

Cisco Data Center Optimization Services Cisco Data Center Optimization Services Evolve your data center solutions to support business growth, deliver nextgeneration services, and maintain competitive advantage with Cisco Data Center Optimization

More information

Delivering Managed Services Using Next Generation Branch Architectures

Delivering Managed Services Using Next Generation Branch Architectures Delivering Managed Services Using Next Generation Branch Architectures By: Lee Doyle, Principal Analyst at Doyle Research Sponsored by Versa Networks Executive Summary Network architectures for the WAN

More information

Cisco Video Surveillance Services

Cisco Video Surveillance Services Cisco Video Surveillance Services Accelerate the deployment of your flexible, scaleable video surveillance solution while lowering operating costs and managing risk CHALLENGE To access surveillance video

More information

VoIP for Enterprise Solution

VoIP for Enterprise Solution VoIP for Enterprise Solution VoIP for Enterprise Solution Introduction Service providers are striving to create offerings that deliver business value to their clients as a means to grow revenue and improve

More information

Is increasing reliance on your enterprise network holding back business?

Is increasing reliance on your enterprise network holding back business? Vodafone IP-VPN Next-generation connectivity for enterprises Vodafone Power to you Is increasing reliance on your enterprise network holding back business? The enterprise network is critical to business

More information

PartnerPlus Program. Coriant. PartnerPlus Program SELECTIVE PARTNERSHIPS DRIVING PROFITABLE RESULTS

PartnerPlus Program. Coriant. PartnerPlus Program SELECTIVE PARTNERSHIPS DRIVING PROFITABLE RESULTS PartnerPlus Program Coriant PartnerPlus Program SELECTIVE PARTNERSHIPS DRIVING PROFITABLE RESULTS CORIANT PARTNERPLUS PROGRAM THE CORIANT PARTNERPLUS PROGRAM IS A HIGHLY SELECTIVE PROGRAM FOR SALES PARTNERS,

More information

Cisco Unified Communications and Collaboration technology is changing the way we go about the business of the University.

Cisco Unified Communications and Collaboration technology is changing the way we go about the business of the University. Data Sheet Cisco Optimization s Optimize Your Solution using Cisco Expertise and Leading Practices Optimizing Your Business Architecture Today, enabling business innovation and agility is about being able

More information

THE SDN TRANSFORMATION A Framework for Sustainable Success

THE SDN TRANSFORMATION A Framework for Sustainable Success WHITE PAPER THE SDN TRANSFORMATION A Framework for Sustainable Success The promise of Software Defined Networking (SDN) is gaining more and more attention as traffic growth increases the costs and complexity

More information

Benchmarking VoIP Performance Management

Benchmarking VoIP Performance Management Benchmarking VoIP Performance Management March 2008 Page 2 Executive Summary Aberdeen surveyed 159 organizations to identify best practices for managing Voice over Internet Protocol (VoIP). This report

More information

Cisco Unified Computing Remote Management Services

Cisco Unified Computing Remote Management Services Cisco Unified Computing Remote Management Services Cisco Remote Management Services are an immediate, flexible management solution that can help you realize the full value of the Cisco Unified Computing

More information

My Experience. Serve Users in a Way that Serves the Business.

My Experience. Serve Users in a Way that Serves the Business. Infrastructure Services the way we do it My Experience Serve Users in a Way that Serves the Business. A Smarter Strategy for Empowering Users IT has entered a new era, and CIOs need to perform a delicate

More information

SAP CUSTOMER RELATIONSHIP MANAGEMENT. Solution Overview

SAP CUSTOMER RELATIONSHIP MANAGEMENT. Solution Overview Solution Overview SAP CUSTOMER RELATIONSHIP MANAGEMENT CUSTOMER RELATIONSHIP MANAGEMENT AS A BUSINESS STRATEGY IS CHANGING 2 With SAP CRM, we optimized our sales resources, reduced administrative costs,

More information

Integrated Infrastructure Solutions. Building a Data Center for the Future

Integrated Infrastructure Solutions. Building a Data Center for the Future Integrated Infrastructure Solutions Building a Data Center for the Future Apps DATA CENTER STACK Information Technology Infrastructure Facilities DB OS VM Compute Storage Network Connectivity Rack Power

More information

Cisco Unified Workforce Optimization 1.0 for Unified Contact Center Express

Cisco Unified Workforce Optimization 1.0 for Unified Contact Center Express Cisco Unified Workforce Optimization 1.0 for Unified Contact Center Express Cisco Unified Communications is a comprehensive IP communications system of voice, video, data, and mobility products and applications.

More information

NFV Management and Orchestration: Enabling Rapid Service Innovation in the Era of Virtualization

NFV Management and Orchestration: Enabling Rapid Service Innovation in the Era of Virtualization White Paper NFV Management and Orchestration: Enabling Rapid Service Innovation in the Era of Virtualization NFV Orchestration Overview Network Function Virtualization (NFV) technology, in combination

More information

Business Case for NFV/SDN Programmable Networks

Business Case for NFV/SDN Programmable Networks Business Case for NFV/SDN Programmable Networks Executive Summary Traditional network designs are failing to meet service providers business requirements. The designs lead to complex hardware stacks, over-provisioning

More information

Customer Benefits Through Automation with SDN and NFV

Customer Benefits Through Automation with SDN and NFV Customer Benefits Through Automation with SDN and NFV Helping service providers solve specific challenges they are facing today while improving the overall customer service life cycle 1 Table of Contents

More information

Experience a world where customer interactions just keep getting better.

Experience a world where customer interactions just keep getting better. Experience a world where customer interactions just keep getting better. NCR SERVICES Brochure Title Goes Here Proactive management, Sub-header / descriptionmaintenance goes here and support Experience

More information

White Paper Cisco Unified Communications: New Deployment Models for Communications and Collaboration

White Paper Cisco Unified Communications: New Deployment Models for Communications and Collaboration White Paper Cisco Unified Communications: New Deployment Models for Communications and Collaboration What You Will Learn According to a new survey by Forrester Research, 7 out of 10 enterprises are investing

More information

Enlighten your transport network

Enlighten your transport network Enlighten your transport network Efficient Service and Network Management in packet-optical networks Network operators face many challenges driven by the rapid growth in customer demands. Growth in optical

More information

Parallels Automation Cloud Enablement. Oleg Melnikov. Senior VP, Automation. Profit from the Cloud TM

Parallels Automation Cloud Enablement. Oleg Melnikov. Senior VP, Automation. Profit from the Cloud TM Parallels Automation Cloud Enablement Profit from the Cloud TM Oleg Melnikov Senior VP, Automation Singapore 2011 Agenda Enabling Cloud Ecosystem Partnering to deliver Cloud Winning by reselling Parallels

More information

Whitepaper Accelerating Your Success with Avnet and HP

Whitepaper Accelerating Your Success with Avnet and HP Accelerating Your Success Whitepaper Accelerating Your Success with Avnet and HP Build your competitive advantage with stable, long-life platforms, global support, and direct engineering access Accelerating

More information

Harness the Power of Partnership Everything is possible when you have the right partner.

Harness the Power of Partnership Everything is possible when you have the right partner. Technology Success Accelerate Harness the Power of Partnership Everything is possible when you have the right partner. Avnet Technology Solutions, Americas Intelligent Collaboration Disruptive technologies

More information

Cisco Unified Communications: New Deployment Models for Communications and Collaboration

Cisco Unified Communications: New Deployment Models for Communications and Collaboration Cisco Unified Communications: New Deployment Models for Communications and Collaboration What You Will Learn According to a new survey by Forrester Research, 7 out of 10 enterprises are investing in collaboration

More information

YOUR CLOUD, YOUR WAY EXTEND YOUR I.T. TO LET INSIGHT HAPPEN ANYWHERE STEVE GARONE MAY 21, 2013

YOUR CLOUD, YOUR WAY EXTEND YOUR I.T. TO LET INSIGHT HAPPEN ANYWHERE STEVE GARONE MAY 21, 2013 YOUR CLOUD, YOUR WAY EXTEND YOUR I.T. TO LET INSIGHT HAPPEN ANYWHERE STEVE GARONE MAY 21, 2013 WEBTECH EDUCATIONAL SERIES HITACHI CLOUD STRATEGY, ENABLING TECHNOLOGIES, AND SOLUTIONS Everyone needs information,

More information

, lets make it happen

, lets make it happen , lets make it happen Greetings from Cisco! On behalf of everyone at Cisco, we would like to wish you a very Happy New Year. As we stand at beginning of the century s second decade, communication networks

More information

+44 (0) 1189 908 0850 partners@voxclever.net www.voxclever.com

+44 (0) 1189 908 0850 partners@voxclever.net www.voxclever.com ENTERPRISE CLOUD COMMUNICATIONS: AN INTRODUCTORY OVERVIEW +44 (0) 1189 908 0850 partners@voxclever.net www.voxclever.com Table of Contents Why choose us?... 2 How do we help?... 2 Product as a Service...

More information

Unlock the Promise of Cloud: A Strategic Perspective

Unlock the Promise of Cloud: A Strategic Perspective White Paper Unlock the Promise of Cloud: A Strategic Perspective Introduction: Keeping Pace in a Changing World In today s fast-moving environment, change is the only constant. To stay ahead of your competition,

More information

Solace s Solutions for Communications Services Providers

Solace s Solutions for Communications Services Providers Solace s Solutions for Communications Services Providers Providers of communications services are facing new competitive pressures to increase the rate of innovation around both enterprise and consumer

More information

BlackStratus for Managed Service Providers

BlackStratus for Managed Service Providers BLACKSTRATUS FOR MSP SOLUTION GUIDE PAGE TM BlackStratus for Managed Service Providers With BlackStratus MSP suite of solutions, you can quickly and effectively ramp up customer security offerings and

More information

Converged Infrastructure Solutions. Building a Data Center for the Future

Converged Infrastructure Solutions. Building a Data Center for the Future Converged Solutions Building a Data Center for the Future :: Traffic in data centers is growing at an unprecedented rate, with network traffic growing at 25+% and enterprise storage at 50+% annually, 1

More information

WHITE PAPER. Centrally Monitoring Set-tops and Implementing Whole-Home Video Assurance

WHITE PAPER. Centrally Monitoring Set-tops and Implementing Whole-Home Video Assurance WHITE PAPER Centrally Monitoring Set-tops and Implementing Whole-Home Video Assurance Contents Introduction...3 The Need for Home Network Visibility for Managing Video Services...3 Video Service Assurance:

More information

Sutherland Insights. Network Function Virtualization

Sutherland Insights. Network Function Virtualization Sutherland Insights Network Function Virtualization Page left intentionally blank e NETWORK FUNCTION VIRTUALIZATION Communication service providers (CSPs) are facing several challenges due to a decline

More information

Cisco Quantum Policy Suite for BNG

Cisco Quantum Policy Suite for BNG Data Sheet Cisco Quantum Policy Suite for BNG Solution Overview The Cisco Quantum Policy Suite is a carrier-grade policy, charging, and subscriber data management software solution that enables service

More information

A Whitepaper for Corporate Decision-Makers

A Whitepaper for Corporate Decision-Makers Whitepaper 2014 A Whitepaper for Corporate Decision-Makers Five Essential Factors for Selecting the Right Hosted Application Management Provider Making the Right Choice to Ensure Scalable & Reliable Application

More information

nfx One for Managed Service Providers

nfx One for Managed Service Providers NFX FOR MSP SOLUTION GUIDE nfx One for Managed Service Providers With netforensics MSP suite of solutions, you can quickly and effectively ramp up customer security offerings and increase your bottom line

More information

Cisco Enterprise Services. Expertise, Innovation, and Strategies to Accelerate Your Business Success

Cisco Enterprise Services. Expertise, Innovation, and Strategies to Accelerate Your Business Success Cisco Enterprise Services Expertise, Innovation, and Strategies to Accelerate Your Business Success Maximizing technology and business ROI Advanced technologies have the ability to transform the way businesses

More information

HiPath Managed Services. Communications Management Simplified. www.hipath.com

HiPath Managed Services. Communications Management Simplified. www.hipath.com HiPath Managed Services. Communications Management Simplified. www.hipath.com Optimized communications management. With HiPath Managed Services. The dawn of the third Millennium is ushering in a new era

More information

Supporting Customer Journeys and Your Business with a Cloud Contact Center. ebook

Supporting Customer Journeys and Your Business with a Cloud Contact Center. ebook Supporting Customer Journeys and Your Business with a Cloud Contact Center ebook COMPANIES ARE ACCELERATING MOVEMENT Contact Center Applications Are Going to the Cloud Frost & Sullivan / Sept 2014 Report

More information

Business Cases for Brocade Software-Defined Networking Use Cases

Business Cases for Brocade Software-Defined Networking Use Cases Business Cases for Brocade Software-Defined Networking Use Cases Executive Summary Service providers (SP) revenue growth rates have failed to keep pace with their increased traffic growth and related expenses,

More information

Business Case for Virtual Managed Services

Business Case for Virtual Managed Services Business Case for Virtual Managed Services Executive Summary Managed services allow businesses to offload day-to-day network management tasks to service providers and thus free up internal talent to focus

More information

THE EDGE OF TOMORROW JUST HAPPENS TO BE TODAY. EXPLORE THE INTERNET OF EVERYTHING.

THE EDGE OF TOMORROW JUST HAPPENS TO BE TODAY. EXPLORE THE INTERNET OF EVERYTHING. THE EDGE OF TOMORROW JUST HAPPENS TO BE TODAY. EXPLORE THE INTERNET OF EVERYTHING. Giving our partners the EDGE at Comstor Our unique offering The EDGE of tomorrow just happens to be today As a value added

More information

HOSTED CONTACT CENTRES

HOSTED CONTACT CENTRES 1 WE MAKE IT POSSIBLE Easy access to cloud contact centre technology With cutting-edge cloud technology, BT Wholesale is committed to providing innovation. 2 Overcoming contact centre challenges Contact

More information

Business Case for BTI Intelligent Cloud Connect for Content, Co-lo and Network Providers

Business Case for BTI Intelligent Cloud Connect for Content, Co-lo and Network Providers Business Case for BTI Intelligent Cloud Connect for Content, Co-lo and Network Providers s Executive Summary Cloud computing, video streaming, and social media are contributing to a dramatic rise in metro

More information

Building The Business Case For Launching an App Store

Building The Business Case For Launching an App Store Building The Business Case For Launching an App Store Why Telcos and ISPs are perfectly positioned to become the SaaS channel for their SMB customers This paper is intended to help ISPs and Telcos realize

More information

SAP Managed Services SAP MANAGED SERVICES. Maximizing Performance and Value, Minimizing Risk and Cost

SAP Managed Services SAP MANAGED SERVICES. Maximizing Performance and Value, Minimizing Risk and Cost SAP Managed Services SAP MANAGED SERVICES Maximizing Performance and Value, Minimizing Risk and Cost WE RE FOCUSED ON YOUR GOALS Increase productivity with fewer resources. Optimize IT systems while cutting

More information

Corporate Network Services of Tomorrow Business-Aware VPNs

Corporate Network Services of Tomorrow Business-Aware VPNs Corporate Network Services of Tomorrow Business-Aware VPNs Authors: Daniel Kofman, CTO and Yuri Gittik, CSO Content Content...1 Introduction...2 Serving Business Customers: New VPN Requirements... 2 Evolution

More information

IBM System x and VMware solutions

IBM System x and VMware solutions IBM Systems and Technology Group Cross Industry IBM System x and VMware solutions Enabling your cloud journey 2 IBM System X and VMware solutions As companies require higher levels of flexibility from

More information

END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE

END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE About M 2 TD M2 TD is a wholly black Owned IT Consulting Business. M 2 TD is a provider of data center consulting and managed services. In a rapidly changing

More information

U s i n g S D N - and NFV-based Servi c e s to M a x i m iz e C SP Reve n u e s a n d I n c r e ase

U s i n g S D N - and NFV-based Servi c e s to M a x i m iz e C SP Reve n u e s a n d I n c r e ase I D C T E C H N O L O G Y S P O T L I G H T U s i n g S D N - and NFV-based Servi c e s to M a x i m iz e C SP Reve n u e s a n d I n c r e ase Operational Efficiency March 2013 Adapted from Will New SDN

More information

THE FUTURE IS FLUID.

THE FUTURE IS FLUID. THE FUTURE IS FLUID. INTRODUCING FLUID DATA TM FROM COMPELLENT. We ve created a revolutionary enterprise storage solution that automates the movement and management of data throughout its lifecycle, so

More information

The Cisco Mobility Express Solution

The Cisco Mobility Express Solution The Cisco Mobility Express Solution A business-grade, affordable mobility solution for small and medium-sized businesses with up to 250 employees. Executive Summary This document presents the Cisco Mobility

More information

Transforming Service Life Cycle Through Automation with SDN and NFV

Transforming Service Life Cycle Through Automation with SDN and NFV Transforming Service Life Cycle Through Automation with SDN and NFV Automated workflows improve TCO for service delivery 1 Table of Contents Executive Summary... 3 Introduction... 3 Today s Challenges...

More information

Cisco Unified Workforce Optimization 1.1 for Cisco Unified Contact Center Express

Cisco Unified Workforce Optimization 1.1 for Cisco Unified Contact Center Express Workforce Optimization. for Express Cisco Unified Communications is a comprehensive IP communications system of voice, video, data, and mobility products and applications. It enables more effective, more

More information

At the Heart of Connected Manufacturing

At the Heart of Connected Manufacturing www.niit-tech.com At the Heart of Connected Manufacturing Transforming Manufacturing Operations to Drive Agility and Profitability The success of the new manufacturing network hinges on the agility of

More information

The Three Waves of Customer Care

The Three Waves of Customer Care White Paper The Three Waves of Customer Care What You Will Learn This white paper, intended for business decision makers, describes the three major waves of innovation experienced in the customer care

More information

Cisco Nexus Planning and Design Service

Cisco Nexus Planning and Design Service Cisco Nexus Planning and Design Service Efficiently migrate to a 10GbE environment. Create a more scalable, efficient, and resilient data center architecture with Cisco Nexus Planning and Design Service.

More information

Service assurance for communications service providers White paper. Improve service quality and enhance the customer experience.

Service assurance for communications service providers White paper. Improve service quality and enhance the customer experience. Service assurance for communications service providers White paper Improve service quality and enhance the customer experience. December 2007 2 Contents 2 Overview 2 Move to a competitive business model

More information

OVERVIEW. GDC is - Your Best Connection

OVERVIEW. GDC is - Your Best Connection OVERVIEW General DataComm (GDC) has over 35 years of field-proven experience in the successful deployment and maintenance of voice and data networking equipment. GDC is highly skilled in all aspects of

More information

Partnering for Success in Market Transition

Partnering for Success in Market Transition Partnering for Success in Market Transition Trần Ngọc Vinh Business Development Manager Managed Services Cisco Vietnam tranvinh@cisco.com 2006 Cisco Systems, Inc. All rights reserved. tranvinh@cisco.com

More information

Cisco Cloud Enablement Services for Education

Cisco Cloud Enablement Services for Education Services Overview Cisco Cloud Enablement Services for Education Bringing the Cloud to the Campus In today s higher education environment, IT organizations must keep pace with a long list of competing demands:

More information

Converged Private Networks. Supporting voice and business-critical applications across multiple sites

Converged Private Networks. Supporting voice and business-critical applications across multiple sites Converged Private Networks Supporting voice and business-critical applications across multiple sites Harness converged voice and high-speed data connectivity Reliable, highly available MPLS-based WAN solution

More information

Cisco Prime Network Analysis Module Software 5

Cisco Prime Network Analysis Module Software 5 Cisco Prime Network Analysis Module Software 5 Network administrators need multifaceted visibility into the network and application to help ensure consistent and cost-effective delivery of service to end

More information

Driving Customer Experience Excellence

Driving Customer Experience Excellence Driving Customer Experience Excellence with Your Contact Center Bucher + Suter AG www.bucher-suter.com info@bucher-suter.com Bucher + Suter AG www.bucher-suter.com info@bucher-suter.com 55 It s increasingly

More information

Cloud Computing on a Smarter Planet. Smarter Computing

Cloud Computing on a Smarter Planet. Smarter Computing Cloud Computing on a Smarter Planet Smarter Computing 2 Cloud Computing on a Smarter Planet As our planet gets smarter more instrumented, interconnected and intelligent the underlying infrastructure needs

More information

Intelligent Infrastructure Solutions. imvision. Infrastructure Management. Made Easy.

Intelligent Infrastructure Solutions. imvision. Infrastructure Management. Made Easy. TM Intelligent Infrastructure Solutions imvision. Infrastructure Management. Made Easy. Every network must be managed. The question is HOW? The vision: Business success that starts with better-managed

More information

industrialized delivered globally via Atos Right-Fit outcomes-based Application Management Your business technologists.

industrialized delivered globally via Atos Right-Fit outcomes-based Application Management Your business technologists. industrialized outcomes-based Application Management delivered globally via Atos Right-Fit Your business technologists. Powering progress Managing the cost of change Telecom companies have been cutting

More information