Human Resource Management - MGMT 3241-001

Human Resource Management - MGMT 3241-001 Course Syllabus, Summer 2012 UNC Charlotte Belk College of Business Administration Instructor: Course Schedule: Office Hours: Paula H. Harvey, MBA, SPHR, GPHR TBD Friday; 704-341-4340 (off campus office) 704-201-0336 (cell) E-mail: Paula.Harvey@uncc.edu or paula@kandpconsult.com Monday-Friday 9:45-11:15 a.m. Room 117, Friday Building By appointment. Welcome to Human Resources Management 3241!!! Human Resource Management (HRM) is a series of integrated decisions that form the employment relationship; their quality directly contributes to the ability of the organization and its employees to achieve their respective objectives. Regardless of how large or small an organization is, it will have HR-related decisions to make that affect its ability to achieve its goals and objectives. In some organizations, HRM professionals are expected to be strategic business partners, properly handling the traditional HR functions such as benefits administration and payroll, as well as employing facilitation skills, conflict resolution skills, critical thinking and analytical skills in order to make informed decisions. In summary, HRM involves, but is not limited to, planning, recruiting, selecting, developing, rewarding, appraising, and communicating with diverse employees. Organizations that fully utilize its entire workforce will maximize its effectiveness, and HRM professionals should play a vital role in doing so. Further, managers are expected to handle traditional HR functions, and given that HR decisions affect each organizational member, HRM is a topic that warrants our attention. Course Objectives: 1. Develop an understanding of theory that forms the foundation of current HRM practices. 2. Understand the broad impact of the legal system on human resource decisions. 3. Understand the social and ethical issues associated with the management of human resources, such as drug testing, employee assistance programs, benefits programs, and health related issues such as workplace implications of AIDS and H1N1. Topics Covered: Strategic Role of Human Resource Management Equal Opportunity and the Law Job Analysis Personnel Planning and Recruiting Employee Testing and Selection Interviewing Candidates Orientation and Training Developing Managers/Managing Careers Managing Quality and Productivity Appraising Performance Compensation/Pay-for-Performance/Benefits & Services Guaranteed Fair Treatment Employee Safety and Health Use of Statistical Analysis in HRM Human Resources Management 3241 Page 1

What follows are the specific policies and practices that will be employed in this course. PLEASE TAKE THE TIME TO FAMILIARIZE YOURSELF WITH THE CONTENTS OF THIS SYLLABUS BY READING IT CAREFULLY. In order for everyone to be treated fairly and have the best opportunity for success, the policies, procedures, and expectations of MGMT3241 are detailed below. I. Course Prerequisites A familiarity with management principles is necessary; therefore, it is required that you complete MGMT 3140 with a C or better prior to taking this course. II. Course Materials Required Textbooks: Fundamentals of Human Resource Management (4 th edition), Noe, Hollenbeck, Gerhart and Wright. McGraw-Hill 2011. ISBN: 978-0-07-353046-8 Text website: www.mhhe.com/noefund4e III. IV. Teaching Methods A variety of teaching methods will be used in this course. These may include discussions, short lectures, question and answer sessions, experiential exercises, case studies, realistic scenarios, guest speakers, and videotapes. It is expected that you will have read the assigned readings prior to class, bring your textbook to class, and be prepared to engage in a dialogue about the topic(s). Classroom discussion will extend and apply the material in the text, as there is no need to simply repeat what you have already read or can read on your own. Grading and Exams Three exams will be given during the course. The exams will consist of multiple-choice questions, short answer and/or essay questions from the textbook and classroom discussions. In addition, you will be graded on your participation in the Integrative Activities in class, as well as any other assigned exercises. Below you will find how each component of the course is weighted: Items Topics Covered Weight Exam #1 Chapters 1-5 20% Exam #2 Chapters 5-10 20% Exam #3 (Final Exam) Chapters 11-16 20% Group Project See Attachment I 30% Participation and Cases As Assigned 10 % Total 100% NOTE: Each exam will have questions from both the textbook and class discussion. All assignments are due at the beginning of class on the date specified. Late assignments will not be accepted unless there are extenuating circumstances. I reserve the right to impose a grade penalty for late assignments that are accepted. 90%+ A (Excellent Performance) 80%+ B (Good Performance) 70% C (Average Performance) 60% D (Below Average Performance) Under 60% F (Unacceptable Performance) V. Classroom Procedures & Expectations In order to obtain the necessary learning from Human Resources Management 3241, you MUST actively participate in the classroom experience. Simply put, education is not a spectator sport. Human Resources Management 3241 Page 2

Therefore, you are expected to come to class on time, prepared and ready to participate in the discussion. Classroom participation has two components: active and passive. Both are very important to advancing the learning in this course. Active participation involves sharing your ideas and insights with the rest of the class. Passive participation involves being attentive to other people's comments, talking only when it is to the entire classroom, and focusing on the issue at hand. I will do my best to keep the classroom focused by not allowing side conversations or other losses of focus. You can assist in this effort by not talking to your neighbors or reading non-class materials once class has begun. I am passionate about my profession of HR so I need your assistance in making Human Resources Management 3241 a good learning experience. If the concepts were such that they could be conveyed by simple presentation, I would simply ask you to read the book and test you sixteen weeks later. The most important and long lasting learning comes from participating in the classroom experience. Your participation is needed in order for mutual learning to occur. I expect us to learn from each other. Therefore, you are expected to not only attend class, but also be involved in them. Aspects of participation to be assessed include: 1) attentiveness and responsiveness to peer comments, 2) apparent preparation, 3) response when called on, 4) frequency of participation, and 5) relevance of comments. Mere attendance is not synonymous with participation. The College of Business Administration is a professional organization with a well-defined and widely disseminated mission of student development. Accordingly, each class represents a gathering of professionals and professionals-in-training. My role as a professional is to deliver quality instruction in each class, to start and end each class on time, to be responsive to student perspectives, issues and questions, and to treat each student respectfully. Your role, as a professional-in-training, is to be prepared for class, to be on time, to attend all classes, and to be respectful of others in the classroom. Therefore, it is expected that you will turn any cell phones and any other electronic equipment off prior to coming into class, and leaving them off until class is over. Also, baseball caps and other possible distracters are to be removed prior to entering the classroom. These guidelines are provided in an effort to enhance your professional development and begin to practice behaviors that will be expected of you as professionals in the world of work. VI. Examination Procedures Exams will be given only at the scheduled times and will be in our regular classroom. On exam day, please visit the restroom before coming to the classroom. No books, papers, or other "questionable stuff" should be visible during exam administration. Eyes must not stray -- even innocently -- to another student's exam. If English is your second language and you need to use a dictionary, sit in the first few rows. If you do not sit in the designated area, the dictionary will be confiscated. The instructor reserves the right to inspect the dictionary before the exam begins. Once the test has begun, no student will be allowed to leave the exam room (for any reason) without turning in his or her exam for grading. Once you leave the exam, you may not re-enter the exam room (for any reason) while the exam is still in progress and you may not change your exam or answer any further questions. In the event that you have questions about a grade or test item, please e-mail me for clarification. You can also visit me during my office hours, or schedule an appointment, to see the exam and/or talk about your grade. Any questions or concerns about an examination must be expressed within 5 working days from the date you receive your exam score. Please prepare a solid argument, IN WRITING, as to why you feel additional credit should be given for any response marked incorrect. We will discuss your argument and a determination will be made regarding any additional credit. Grades cannot be posted due to privacy laws and regulations. Human Resources Management 3241 Page 3

Make-up exams will only be given in the case of a documented emergency or documented student illness (certified by a physician's signed statement that the student was too ill to attend class at the designated time on the designated date), death in the student's immediate family, or participation in an official event sponsored by the University. Documented absences should come from the Dean of Students. In the case of an emergency, you must phone or email me as soon as possible (but no more than 5 school days) to make alternate arrangements. An excuse for official events should be presented in advance of the exam. Make-up exams must be scheduled prior to the exam being missed (no later than 4 p.m. on the test day) by contacting me directly. Make-up exams will be given during my office hours. VII. VIII. Final Examination Your final examination will be equivalent to a regular exam given during the semester. The final examination will be scheduled according to University policy. UNC Charlotte s Policy may be found at: http://www.registrar.uncc.edu/calendars/exam.htm. Academic Honesty It is the responsibility of each student to be informed about the policies of academic honesty/ plagiarism at UNC Charlotte (see the Undergraduate Catalog for the UNC Charlotte Code of Student Academic Integrity). The following are examples of acts that would constitute academic dishonesty in the class: 1. Failure to return your copy of any exam (or part of exam) upon completion. 2. Submitting or copying written work done by others. 3. Using notes during the exam. 4. Giving help to or receiving help from another student on an examination. 5. Presenting portions or complete sections of anyone else's written work as your own. These are only some examples and do not constitute all the possibilities of academic dishonesty. Any acts of academic dishonesty will be pursued in the student judicial system: Students who are found guilty of academic dishonesty will receive an F for the course. You should always site your sources using APA formatting. Note: Plagiarism is a big deal to me! IX. E-mail Please be aware that important information regarding this course will be disseminated via e-mail. Therefore, it is essential that you have an e-mail account. During the first week of class, I will distribute a list on which you will write the e-mail address at which you can be contacted. Be sure to give your preferred e-mail account. You should all have a UNCC email account, but I am happy to contact you under another preferred email address. I also prefer to use my regular work email address so you will receive emails from my paula@kandpconsult.com address. X. Diversity and Inclusion The Belk College of Business strives to create an inclusive academic climate in which the dignity of all individuals is respected and maintained. Therefore, we celebrate diversity that includes, but is not limited to, ability/disability, age, culture, ethnicity, gender, language, race, religion, sexual orientation, and socio-economic status. XI. XII. Important Dates this Semester August 21- Last day to cancel all classes with no charges. October 17- Unsatisfactory Grade emails sent to students (mid-term grades will be based on Exam1). October 31- Last day to withdraw from a course with a W grade. Tentative Daily Assignments Schedule The daily assignment schedule follows below. Of course, the class schedule is subject to change as the semester progresses. Any changes will be announced in class and/or via e-mail. Please remember that it is your responsibility to remain up-to-date on all course assignments, changes, Human Resources Management 3241 Page 4

and announcements made in class and via e-mail -- even if you did not attend class or were late. Emphasis on e-mail is due in large part to the increasing role technology plays within organizations and the impact it has on managers. Sessions Date Topic Required Reading 1 May 21 May 22 Syllabus/ Managing Human Resources Project Planning HRHeroes Chapter 1 2 May 23 May 24 Trends in HR Management HR Competency Equal Opportunity/Safety Chapter 2 Chapter 3 3 May 25 May 29 Analyzing Work and Designing Jobs Planning, Recruiting HR Chapter 4 Chapter 5 4 May 30 May 31 Exam #1 Selection & Placement Chapters 1-5 Chapter 6 5 June 1 June 4 Training Employees Managing Performance Chapter 7 Chapter 8 6 June 5 June 6 Developing Employees Contracts Chapter 9 Instructor 7 June 7 June 8 Separation & Retention Group 1 & 2 Chapter 10 8 June 11 June 12 Group 3 & 4 Group 5 & 6 9 June 13 June 14 Exam #2 Pay Structure Chapters 6-10 Chapter 11 10 June 15 June 18 Group 7 & 8 /Finish Chap 11 Group 9 & 10 / Empl Recognition Chapter 12 11 June 19 June 20 Employee Benefits Labor Relations Chapter 13 Chapter 14 12 June 21 June 22 Managing Globally High Performance Organizations/ Review Chapter 15 Chapter 16 13 June 25 Final Exam Chapters Cumulative Chapters 11-16 This schedule represents a general guideline and is subject to change; however, Exam Dates and Due Dates will remain as stated. Revised 03/27/2012 Human Resources Management 3241 Page 5

Attachment I Team Project and Presentation Effective HRM business professionals not only understand the theories espoused in textbooks, but can also apply these to the workplace in which they are employed. Therefore, the purpose of this project is to allow you to apply and assess the usefulness of the HR practices that you have learned in this course. This group activity will also allow you to further enhance your writing skills and ability to work effectively in a team context. Your group should select an HR practice from one or more organizations to assess. There is a lot of latitude in determining what HR practice your group will analyze, as long as it is related to one of the topics scheduled to be discussed in class during the semester. Further, the practice must be discussed and approved with the instructor by May 29, 2012. Points will be deducted if this deadline is missed. Each team will consist of 4 to 5 people, which will be determined during the first week of class. The paper should be 10 15 computer-generated, double-spaced pages with 12-point font, and one-inch margins on all sides. Points will be deducted for improper formatting. The specific components of the paper include: I. Introduction Paragraph Thesis statement including why company was chosen II. Background Write a brief description of the organization, including its products/services, markets, and strategies employed. Brief history of the organization, with major events affecting the organization (e.g., merger/acquisition; new leadership; layoffs). Description of the practice that you are assessing. III. Assessment Identify 3 5 strengths of the practice you are examining. Integrate current principles (from class, reading, and other sources), and explain why you perceive these as strengths. Identify 3 5 weaknesses of the practice you are examining. Again, integrate current principles to support your position. Describe how the practice supports the organization s strategy or inhibits its effectiveness. If multiple organizations are chosen, you should compare and contrast these. IV. Recommendations Propose recommendations to address the weaknesses you identified in the previous section, based on principles covered in class or identified through outside research Recommendations should provide specific course of action, and who should be responsible for ensuring implementation of the proposed recommendations. V. Conclusion Provide a thoughtful discussion about any potential problems that may arise from implementing your proposed recommendations, as well as any limitations or resistance you might expect from members of the organization. Tie the conclusion back to your thesis statement. Human Resources Management 3241 Page 6

In addition to the written portion of the team project, there is also a Team Presentation. This component is meant to enhance your presentation skills and to provide you with an opportunity to defend your proposed recommendations. The following will be done during the presentation: The group must hand in their group paper the day of the presentation. In addition, a copy of any PowerPoint slides must be submitted. All members of your group are expected to dress in professional business attire at the time you are to present. Coat and tie for men. Business suits for women. You will have 20 minutes to present your project. 5 minutes should be given at the end of the presentation for question and answer from your classmates, as well as the instructor. You will be given feedback on the effectiveness of your presentation. You are encouraged to be creative during the presentation and must involve all team members in some capacity. It is expected that you will use some type of visual aids for the presentation (PowerPoint) and you must give a paper copy and send electronically of your visual aids, if appropriate, to the instructor before presenting. Note: Preference is 3 slides to a page. Each team will receive developmental feedback from the presentation from classmates and the professor. Each group must show proof of at least five (5) group meetings held to monitor progress by taking attendance and notes on what was accomplished. Five (5) participation points will be deducted if you are not in attendance. The grade for the project will be determined as follows (The project is 30% of your total grade): Written Paper (graded by the Instructor) 40% Team Presentation (graded by class) 20% Instructor s Presentation Assessment 40% (Note: points may be reallocated due to individual assessments of team members) Grading Sheet for Papers, Summer '12 P. Harvey, UNC Charlotte Team: Item Thesis Statement Grammar Word Choice Flow Well written Too short Too elementary Missing information Questionable arguments Strengths and Weaknesses Recommendations Format- Binding Table of Contents Extra Credit: Outstanding PPT Grade Points 100 Human Resources Management 3241 Page 7