START ME UP
01 PLUG IT IN Bring life to IGLOO. You ve only got 3 cables to plug in, easy! STEP 1 Connect one end of the UHF aerial cable into your UHF Aerial wall point and the other into the TV AERIAL IN slot on IGLOO s back. Or, if an aerial cable is already connected from the UHF aerial point in your wall to your TV then remove the aerial cable from your TV and plug this into the TV AERIAL IN slot on the back of your IGLOO box. STEP 2 Then plug one end of the AV cable (the yellow, white and red one) into the matching slots on the back of your your TV and the other end into IGLOO s back. Or, if you ve got one of those fancy new TVs, an HDMI cable will give you a clearer picture if you have one, and you can use one of these instead of the AV cables. STEP 3 Now you can connect IGLOO to a power source with the provided cable connecting the other end into the POWER IN plug in the back of the IGLOO box. Switch the TV on and ensure the correct TV input is selected (this will depend on your TV, but is usually a source or input button on your TV remote), then check the power button on your IGLOO box is green. Boom! IGLOO should now be making a debut on your screen. If you ve found any of this a spot confusing, refer to the diagram on the next page
Either Or 1 A 2 B 3 UHF Aerial cable AV cable HDMI cable Power cable RF adaptor UHF AERIAL WALL POINT TV POWER POINT
Shhh Turns the sound on and off 02 UNDER CONTROL Live TV Go straight to the last channel viewed Power Power your IGLOO up or down with this button Menu Go to the Main Menu and IGLOO homepage Back Go to previous screen or cancel Arrows Use to navigate your screen, like a mouse Guide TV guide VOL +/- Volume up or down CH +/- Play buttons Stop, pause, rewind and fast forward when using Live Pause or when viewing On Demand titles IGLOO tick Info on recommended content Search Programme search by title or keyword Backspace When entering details using your remote, you can use this to delete any mistakes Info Find out more about a programme More Options such as purchasing content, changing audio and subtitles OK Confirm a choice or make a selection Previous or next channel My IGLOO* Purchase content or manage your details IGLOO ON DEMAND* Access IGLOO s catalogue of movies and TV episodes for rent Caps A shortcut to capitalise a letter when using your remote to enter details. *You ll need to connect to your broadband to access these.
03 GET SET... SCAN... GO! To get your IGLOO box going, you need IGLOO to do a few things in the background and scan for available channels. Once you ve turned on the box and the telly, just follow the on screen instructions to go through the guided set up. Your IGLOO box will do all the work; just pay attention to what is on screen. The important buttons for this part of setup you need to locate on your remote are: OK to confirm or select Back to cancel or exit The arrows to navigate from one part of the screen to another 1 SCANNING FOR CHANNELS IGLOO will do this automatically and should pick up all the digital terrestrial, free to air channels available in your coverage area along with the 12 IGLOO channels. Should you have any problems with this part see section 6, Aerial and Coverage Troubleshooting. 2 CONNECT TO THE NET If you have a broadband connection at home, connect IGLOO to the internet to rent movies and TV episodes with IGLOO ON DEMAND, and to purchase content straight from the couch using your remote. During this painless process, IGLOO will ask you to connect to your wireless router or plug in your modem directly using wired ethernet cable. If you don t know your wireless password you ll need to chat to your internet provider. If you don t have a broadband connection, you can still get all the awesome IGLOO channels, live sport and free channels, no problem.
04 THE FINAL STEP PREPAY CUSTOMER? You just need to register your IGLOO box to get going. It s super easy, only takes a few minutes and, all you need is the 11 digit CA number located on the carton or the bottom of your IGLOO, an email address or mobile phone number and a 4 digit PIN. The great news is that when you register, you ll be ready to watch right away, AND if you re the first owner of the IGLOO box, you ll get an IGLOO Channel Pack for no extra cost as a welcome gift from us! The details you use to register will then be your login details to MY IGLOO which you use to manage your account details & buy extra IGLOO content. 12 MONTH PLAN CUSTOMER? You don t need to do a thing we registered your IGLOO box for you when you signed up, so you should be set to go. We do recommend however that you change your 4 digit PIN from the default (0000) to one that is just for you head to MY IGLOO from the IGLOO menu to do this. Remember your user name is the email address or mobile phone number you gave when signing up to the Pay Monthly offer. All done? Woohoo, now you should be all set up and ready to watch some fine telly! IGLOO BOX CONNECTED TO BROADBAND? Your IGLOO box will guide you through registration on your TV NOT CONNECTED TO BROADBAND? Go to www.igloo.co.nz and head to the REGISTER AN IGLOO orange tab along the top and it ll tell you how to get rolling or give us a call on 0800 2 IGLOO (0800 244 566).
Now that you re all set up, here s a little reminder of everything you can now watch for full details on the awesome content available now and coming up, check the guide and On Demand on your IGLOO or head to www.igloo.co.nz Full terms and conditions can be found online at www.igloo.co.nz ALL THE FREE CHANNELS FOR WELL... FREE! Of course all the free channels are free and ready to watch once you ve set up your IGLOO box. But the best bit is that now when you fancy a bit of extra entertainment you can pick n chose from these other extras EXTRA CHANNELS 11 awesome premium channels for just $24.99 a month. Cooking, cartoons, docos, Brit drama, laugh-a-minute comedy the list goes on, but you ll keep well entertained with this lot. Pay monthly customer? You ll get this automatically each month. Prepay customer? Just grab it when you fancy for 30 days at a time for $24.99. 05 THE BEST SEAT IN THE HOUSE STACKS OF MOVIES ON DEMAND FROM $4.99 New releases and old faves... choose from the huge collection that you can stream to your TV at the push of a button. Go to ON DEMAND on your IGLOO box to check them all out. SELECTED PAY PER VIEW LIVE SPORT Tune in to FRONT ROW over on channel 6 to watch a one-off live sports event from our hand-picked selection on a pay per view basis. Head to MY IGLOO on your box to check what FRONT ROW events are available. LIVE PAUSE Plug a USB stick into the rear USB port to use the Live Pause function (note: not all USB sticks are created equal Head in-store where IGLOO is sold and ask the retail gurus or give us a call to find out which is the best for IGLOO).
06 AERIAL AND COVERAGE TROUBLESHOOTING YOUR IGLOO CAN T FIND ALL THE CHANNELS DURING THE CHANNEL SCAN? CHECK YOU HAVE A UHF AERIAL ON YOUR ROOF UHF NOT UHF CHECK YOUR CABLING AND CONNECTIONS Is the UHF aerial on your roof connected to the wall point? Check the cabling. Check the UHF aerial cable from your IGLOO is properly connected to the UHF aerial wall point (not the satellite or VHF point if you have multiple aerials on your roof). Check the UHF aerial cable is properly connected to the TV AERIAL IN slot in the back of your IGLOO box. If required use the small metal RF adaptor provided in the box to connect the UHF aerial cable to the UHF aerial wall point. If you are still having issues give us a call on 0800 2 IGLOO and we can try to help, though you may need to contact your local aerial installer for assistance.
ANY PROBLEMS GIVE US A SHOUT Head to the www.igloo.co.nz Help and Support or FAQs section. There is stacks of intel there including a more comprehensive IGLOO user guide and instructional videos Otherwise, give us a bell at 0800 2 IGLOO
Hopefully now you re an IGLOO whiz. But if you have any questions, please sing out. IGLOO 0800 2 IGLOO (0800 2 44566) support@igloo.co.nz www.igloo.co.nz