DoIT hosts and supports many of the enterprise campus IT services used in teaching and learning. Many are listed in the Campus Tools to Work Remotely 1 document. Contingency plans are in place for a wide range of scenarios, including any "pandemic- like" job action and the unlikely event of a major work stoppage. In the worst case scenario of a major work stoppage, it is unlikely that DoIT can sustain all critical services for an unlimited time. However, we do have plans in all situations to monitor all our services and provide regular communication to our customers and partners. Keep in mind that the primary notification resource for any outages will be our outage page. 2 For more information about how we determine which services take precedence in an emergency, see this article. 3 Learn@UW https://learnuw.wisc.edu/ Every UW- Madison timetable course has a space within Learn@UW that can be used to distribute course content, to collect student assignments via a dropbox, and to hold online discussions. Over 90% of students use Learn@UW at some point during their academic career. Learn@UW courses are ready to use upon login instructors and students are automatically enrolled. However, instructors must activate a course for students to see or access it. Activating a course 4 is necessary, but easy. Learn the basics of Learn@UW in a step- by- step tutorial by Getting Started. 5 Find quick instructions and tips for common functions in the Instructor Guides. 6 Questions about Learn@UW can be addressed to the DoIT Help Desk or the Learn@UW Support Team: madison- learnuw@lists.wisc.edu Moodle http://moodle.wisc.edu Many schools and colleges support Moodle for online course web site management. Instructors must contact their local IT support 7 unit for further information. Why would I use Moodle instead of Learn@UW? 8 1 http://kb.wisc.edu/page.php?id=10038 2 http://www.outages.doit.wisc.edu/ 3 http://www.cio.wisc.edu/news/page.aspx?p=1513 4 http://kb.doit.wisc.edu/luwmad/page.php?id=3192 5 http://kb.doit.wisc.edu/luwmad/page.php?id=5278 6 http://kb.doit.wisc.edu/luwmad/page.php?id=6849 7 http://kb.wisc.edu/moodle/page.php?id=9515 8 http://kb.wisc.edu/moodle/page.php?id=11773 1
Classlist http://classlist.wisc.edu An e- mail class list can be set up for timetable courses by visiting this link above. Enabling a classlist 9 is easy. The class list e- mail address (for example, class101-1- sp10@lists.wisc.edu) may be used in the e- mail application of your choice. Conferencing WisLine & WisLine Web Instructional Communications Systems UW- Extension http://ww.uwex.edu/ics info@ics.uwex.edu WisLine (audio) - http://www.uwex.edu/ics/wisline/ WisLine is an audio conference call service available to UW institutions and State of Wisconsin agencies. The service can link up to 300 telephone lines in any combination of conferences. WisLine can also be interconnected with other delivery formats (e.g., video, webconferencing, etc.) to extend outreach and communication. Live and archived streaming also available. Please visit the ICS Web site for more information about WisLine. Recording of WisLine conferences = $15 per session Audio CD or MP3 format. Education or gov t customers Service Charge Participant Dialed Calls Nationwide calls $.09 / minute / line Toll- free Participant Dialed Calls Nationwide calls $.13 / minute / line Operator Dialed Calls In Wisconsin $.13 / minute / line Nationwide calls $.142 / minute / line WisLine Web - http://www.uwex.edu/ics/wlw/index.html WisLine Web combines the ease of a WisLine audio conference call with the power of using visually interactive web based materials. To participate, you simply need a telephone for the conference call and a web browser connected to the Internet. Webcam enabled. Recording and online archiving available. Education or gov t customers Dial In: Participants pay audio long distance charges Toll- free Dial In: Audio long distance paid by conference sponsor Includes audio & data $.19/location/minute Includes audio & data $.23/location/minute Adobe Connect Web Conferencing Adobe Connect is a browser- based web conferencing system that facilitates real- time meetings. It uses your computer's microphone/webcam to communicate with participants 9 http://kb.wisc.edu/helpdesk/page.php?id=4028 2
via audio or video. The system also allows one to present slides, share files or Internet resources, or to use an interactive whiteboard. Find out more about Adobe Connect s functions. 10 Request an account. 11 For more help see these quickstart guides 12 or video tutorials. 13 Audio Recording and Delivery Options for Campus In times of emergency or good enough instruction, it may not be necessary to pursue the technological solutions described below. Lecture notes distributed via e- mail or Learn@UW is in most cases the easiest option for delivering lecture materials at a distance. Find out more about low- tech options. 14 Pedagogical advice on delivering audiovisual lecture material 15 is also available. Get Help from Campus Media Groups Many Campus IT Groups 16 can help you with audio recording equipment and/or services. Please contact the group that represents your department as they may have additional services/approaches to helping your record and deliver your content. Finally, all faculty, staff and graduate students may use the Digital Media Center (DMC). Do It Yourself (DIY) You can use the technologies below and get excellent quality by recording in a quiet room like your office or in your home. Converting your audio files to the.mp3 format will make it easier to deliver your audio to your students. Hardware o Portable Audio Recorders Many groups on campus, including the Digital Media Center and the College Media Center, have portable digital audio recorders 17 to check out. After the recording, just transfer the audio file to your computer and upload to Learn@UW, MyWebSpace or a departmental server/learning Management System. Please contact the Digital Media Center (or your respective department s media group) if you have questions regarding portable audio recorders. 10 http://kb.wisc.edu/page.php?id=12302 11 http://learnuw.wisc.edu/forms/connectrequest.asp 12 http://kb.wisc.edu/helpdesk/page.php?id=12298 13 http://kb.wisc.edu/helpdesk/page.php?id=12376 14 https://tle.wisc.edu/node/965 15 https://tle.wisc.edu/node/1010 16 http://comets.wisc.edu/node/327 17 https://dmc.wisc.edu/audiorecorders.php 3
o Headset Mics - Simple and inexpensive headset microphones like those found at the TechStore 18 can be used to record audio into your laptop or desktop. o Built in Laptop Mic - Instructors have used their built- in laptop mics but this will most likely give you the lowest quality recording. Test your audio quality prior to recording and delivery. Software o Audacity - http://audacity.sourceforge.net/ Free, powerful, dual- platform and easy- to- use. Record and edit your audio on a Mac or PC with this very simple tool. A quickstart guide 19 for using Audacity is available, as are extended tutorials. 20 o PowerPoint Record your narration with your slides. 21 Connect your microphone to the computer, open your PowerPoint and select SlideShow/Record Narration. Tip: Make sure your slide is up for a second or two before your start talking and don t move on to the next slide until you are finished talking. Delivery of Audio Materials o Using MyWebspace See the bottom of this quickstart guide 22 for help. o Using itunesu with Learn@UW. 23 o Upload audio to itunesu. 24 Google Apps for UW http://googleapps.wisc.edu/ UW Google Apps provides word processing, spreadsheets, presentations and sites (wiki/web site). UW Google Apps will roll out, with a sneak preview release the week of March 7 th, 2011 and then a public announcement during Spring Break. Accounts are automatically created by logging in with a UW NetID. (Students with FERPA holds will have to call the Help Desk.) A collaborative workspace is easily created in any of the apps simply by selecting users from the contact list. (Only UW accounts appear in the contact lists). Persons from outside the university can also be easily added to the collaborative space. 18 https://techstore.doit.wisc.edu 19 https://mywebspace.wisc.edu/groups/ltde/audacityguide.pdf 20 http://audacity.sourceforge.net/manual- 1.2/tutorials.html 21 http://office.microsoft.com/en- us/powerpoint/ch063500681033.aspx 22 https://mywebspace.wisc.edu/groups/ltde/audacityguide.pdf 23 http://kb.wisc.edu/helpdesk/page.php?id=13052 24 http://kb.wisc.edu/helpdesk/page.php?id=17075 4
A typical scenario: A class needs a workspace for collaborative work quickly and easily. The instructor asks the class to login to UW Google Apps. Instructor creates a doc or site and then shares it with all members of the class by selecting them from the contact list. More information is at: http://www.doit.wisc.edu/googleapps/ Use of Other Third- Party Applications In addition to the tools provided by campus, instructors may consider using non- UW- Madison applications and services. While campus- provided applications and services meet UW- Madison guidelines for privacy, intellectual property, security and records retention, providers of non- UW- Madison applications and services may not. The Guidelines for Use of Non- UW- Madison Applications and Service for Instruction 25 document provides guidance to those instructors considering the use of non- UW- Madison applications and services, as well to those who are already using them. Individual Assistance Help for using technology is available from a number of sources: Contact technology staff in your department, school or college. Go to the Community of Educational Technology Support (ComETS) first point of contact list. http://comets.wisc.edu/first- contact For immediate help with technology questions, contact the DoIT Helpdesk. http://kb.wisc.edu/helpdesk/ o Via Phone: 264- HELP (4357) available 6:00 am - 1:00 am daily The Digital Media Center (DMC) provides resources at no cost to faculty, staff & graduate students across campus. We provide the equipment, software & assistance to help you integrate multimedia technology into teaching and research. Contact the DMC at 265-4817 or e- mail: dmc@doit.wisc.edu DoIT Academic Technology consultants can help you one- on- one with learning technology, put you in contact with other sources of knowledge, and/or assess your current instructional technology needs and provide you with feedback. Contact us at 262-5667 or email: 25 http://www.cio.wisc.edu/policies/non- UWAppsServicesInstruction.doc 5