SPEED, QUALITY, PRICE Now you can choose all three Established in 2006, VSII is one of the leading software outsourcing companies in Vietnam. VietSoftware International Headquarters 6th Floor, 15 Pham Hung Road, Tu Liem Dist., Hanoi, Vietnam Tel: (+84)-4 3 728 0366 Fax: (+84)-4 3 728 0367 Email : contact@vsi-international.com Ho Chi Minh Branch Office 5 Floor, VietCach Building, 399B Truong Chinh Str, Ward 14, Tan Binh District, HCMC Tel: (+84)-8 3 8111 586 Fax: (+84)-8 3 8111 589 Da Nang Branch Office 12B, 12th Floor, Software Park Tower, 02 Quang Trung Str, Hai Chau District, Danang city Tel: (+84) 511-3888260 Fax: (+84) 511-3888261
VSII OVERVIEW Our vision: To become a world-class IT service provider for software outsourcing and system integration solutions. Our mission:we make our customers become our long term partners in software outsourcing, IT services and system integration solutions. We commit to collaboratively provide our customers with high quality work at best cost effectiveness. Le Xuan Hai Chairman & CEO Foundation: 19th June 2006 Head Office: 6th Floor, 15 Pham Hung Road, Hanoi, Vietnam Chairman & CEO: Le Xuan Hai Number of employees: 224 (as of April 2013) US$M Supporting units Professional units BOARD OF DIRECTOR Business units Production units Subsidiary Affiliate & Branches 3.5 3 2.5 2 1.5 1 0.5 0 2005 2006 2007 2008 2009 2010 2011 2012 2013 2000: A division of VietSoftware Inc. 2002: Started Software Outsourcing service for IBM (1st ODC) 2005: Spun-off from VSI with 12 staffs 2006: Foundation of VietSoftware International Inc (VSII) Year Finance & Accounting Dept (ACD) Human Resources Dept (HRD) Administrati on Dept(ADD) IT Dept (ITD) Chief Technology Officer (CTO) Software Architect Group (SAG) Training Dept (TRD) Quality assurance dept/softwa re Engineering Process Group (QAD/SEPG) Sales & Marketing Dept (SMD) PMO/ITO Integration & Consulting Center (ICC) Software Services Center1 (SSC1) Software Services Center4(SSC 4)/HCM Branch Japan Division (JPD) Software Delivery Center (SDC) Test Service Center (TSC) Innovation Production Center (IPC) Specializing in software development for IBM & customers world-wide HISTORY 2008: Co-Founded a Joint Venture with a Danish partner 2009: Received a 5-year term mezzanine financial investment (SEAF from USA) 2010: Partner with TIBCO for middleware integration consulting services Long-term partnership with HarveyNash for ITO Established a BPO company in Danang city (V.B.P.O) New IT businesses (VAS/SMS, Novell Inc. SuSE Linux training,...) 2011: Penetration to Consulting & Middleware System Integration market in Vietnam Established new branch in Danang City Became qualified supplier of Siemens CMT (Austria) New ODCs for customers from Australia, USA and Europe 2012: Obtained ISO9001:2008 in October 2012 2013: Obtained ISO/IEC 27001 VAS VBPO HCM Branch DaNang Branch
SERVICES & BUSINESS DOMAIN Service Scale-Up Develop CriticalMass Higher-End Intergration Proprietary Services and Product Software Product & Application Development We have extensive experience in the following areas: Java Java web-based applications development (GWT, Vaadin, Grails framework ) Enterprise J2EE applications development (EJB, Liferay Portal(CMS, LMS, Social Networking etc.) and IBM WebSphere Portal. Middleware solutions development (JMS, IBM Web- Sphere MQ Message Blocker) Desktop Java applications development (Swing, AWT) Mobile J2ME solutions development. Java-based web service libraries (Axis and Weblogic) J2EE and Java EE with MVC frameworks (Struts, Spring and JSF) JPA frameworks (Hibernate and TopLink) Front-end applications development (JSP, Servlets, Flex ActionScript, Python, JavaScript, Ajax, jquery) BI applications development (Pentaho, Saiku and OpenI) Dot Net.NET web-based applications development (VB.NET, ASP.NET, C#, WCF and WPF).NET enterprise development (SharePoint, SiteCore and DotNetNuke) Windows desktop applications development. Rich internet Applications and Web clients (including Silverlight-based). PHP PHP Programming and Development services (Symfony, CakePHP, Zend and Yii framework) Enterprise PHP platform development (Joomla, Drupal, Wordpress, Magento and ZendCart) C/C++ C/C++/MFC Programming Database Database systems development (Oracle, DB2, MS SQL Server, MySQL and Postgresql) Software Test Service Services offerings Automated and manual testing, BPM &SOA middleware Testing, Usability Testing. Compatibility and Accessibility Testing. Load, Stress and Volume Testing. Mobile & Game testing Market in focus: E-Commerce, e-shops, e-auctions, e-billing. Web 2.0 systems, social networks, news portals. Mobile search, WAP portals. Multimedia & Entertainment. Consumer electronics, multimedia systems manufacturing Internet Banking, Fund Transfer and Trade Finance Business presentation systems, ERP, CRM Application Migration and Maintenance Provide migration services from virtually any environment or technology to another environment or new technology Leverage new technologies at a low cost using: Java/ J2EE, C++, RPG on iseries, AIX, UNIX, Linux, Windows, etc. Assessment of existing applications and take over the maintenance Timely proactive database and application maintenance Application and data migration service (VB, Java, C/ C++, RPG-II/IV) Porting of legacy applications to new technology platforms (SOA, Web based, distributed) Functional extensions, enhancement of existing applications
SERVICES & BUSINESS DOMAIN Website Design and Development Website template design and development HTML coding, graphics elements development, Macromedia Flash animation development Picture editing and optimizing Redesign of business website Development of information and news portals, content management systems, SEM/SEO services Graphic Arts, Flash and 3D services Professional website content updates and editing SOA/BPM Middleware System Intergration Service offerings - SOA consulting and integration - BPM consulting and delivery services - B2B solution consulting and implementation - Training service Business domain - Banking & Finance - Telco - Energy, Oil and Gas - E-govt 6z70 SMS/MMS Gateway and hosting Applications - Mobile marketing + Advertising purposes + Customer care activities + Create a database on the concerns of customers - Contents provider + SMS for school + Entertainment + Business Applications - SMS Gateway can be applied in all areas as a payment tool and quick access to most customers Mobile development Areas of expertise: - Custom Mobile Application: News, Weather, Entertainment, Social Networking, Education... - Enterprise mobile solution communication tools, Utility tools, Financial, Shopping Application - Game development - Porting & Migration + Cross platform Development + Cross device/platform Migration + Web Application Customized for mobile device - Application Maintenance & Upgrading Core capabilities - Programming languages: Objective-C, Java, HTLM5 - Platform: ios, Android, Window Phone, Symbian, BlackBerry - Database: SQLite, MySql - Technologies/Framework + iphone SDK, Android SDK, BlackBerry SDK + Google Maps + J2ME + Sencha - Programming Tools: Eclipse, Microsoft Visual Studio, SVN QuartzCore, OpenAL) Business Process Outsourcing Company V.B.P.O in Danang, Vietnam Data processing: DTP, Data entry, Data conversion Back office: Finance & Accounting, Human resource Contact center: Banking & Finance, Insurance, Telecom Others: Management services SuSE Linux training Online Test Center Testing center at VSII head-office First SuSE Linux training certificate in Vietnam obtained by VSII member First SuSe Linux training certificates in VN 5
PARTNERS/CUSTOMERS IBM is the world s largest information technology services and consulting provider VSII is recognized as not only the first but also the largest local software service supplier to IBM GPSG (IBM Global Procurement Services Group) in Vietnam. TIBCO Software Inc. is a provider of infrastructure software for companies to use on-premise or as part of cloud computing environments. As Master Local Partner for Vietnam, VSII offers customer integration solutions for enterprises that includes SOA/ESB solution and BPM/B2B development. Novell is a leading provider of infrastructure software. VSII is authorized training service provider of NATPs (Novell Academic Training Partners) and NTSPs (Novell Training Service Partners) As Vietnamese local partner of NCL Solution Sdn Bhd, VSII offers training products named NCL Kids which is a full range of educational and learning resource for accelerating children s education pathway. Alfresco is the world s leader in open source enterprise content management. Being appointed as Alfresco s partner in Vietnam, VSII delivers Enterprise Content Management ( ECM Alfresco) solution for enterprises like document management, web content management, Activiti Business Process Management etc The Ministry of Public Security General Department of Taxation The Ministry of Finance
COMPETENCY SUMMARY Competency Summary Software/Web Application Development - JAVA/J2EE, CMS Open source/portals -.NET/VB - C/C++/VC - PHP, CMS Open Source - ADOBE FLEX SOA/BPM Middleware System Integration - SOA consulting and integration - BPM consulting and delivery - B2B solution consulting and implementation - Training Mobile Development - Custom Mobile Application - Enterprise Mobile Solution - Game development - Porting & Migration - Application Maintenance & Upgrading IBM Platform - RPG/EGL - DB2 - WEBSPHERE Others (Web Design, BPO) Delivery capabilities - HTML Coding, Website Template Designs - Flash, 3D Services - BPO (Data Processing, Back Office Services, Contact Center, ) - Team resource provision and mobilization from departments - Investments in staff training (English & software skills) - Supply team size from 5++ + 1-month ramp-up capability: 10 15 FTEs + 3-month ramp-up capability: 20 40 FTEs + 6-month ramp-up capability: 40 60 FTEs - Software quality assurance in CMMi practice
HUMAN RESOURCE MANAGEMENT Attrition rate Around 12% 300 Staff Growth 2014: More than 220 employees 250 Young, highly-motivated and highly-qualified technical staffs 200 Continuous improvement in technical and soft skills by a dedicated training department 150 100 Academic team building activities 50 Recruiting Philosophy 0 2000 2002 2004 2006 2008 2010 2012 2013 Staffs Select the right people for the right place ahead of time People are capital and staff is member of the company The members share the vision and profit of business Ideal hiring criteria are a combination of morality and qualification Attracting talents From IT talented programs of top universities Join Research Program with University Connectivity with IT professional community via software development initiatives Recruitment Channels Inside VietSoftware Group VSII Internal Mobilization, Transfer New Recruitment: - Mass media: Internet, newspapers, - Private media: Company website, Intranet; - By Placement/Recruitment Agencies; - By reference; Internships - Direct: job fair, campus recruitment
HUMAN RESOURCE MANAGEMENT Retention Program 24 Policies for taking care of people are in use Loyalty Program Career development and Progression for each individual employee Make line managers accountable for staff turnover in their teams; special care of sub-team leads. Defend our organization - against penetration by headhunters and others seeking to poach our staff. Overseas trip for working in client projects Training courses Standard Training: Orientation, Internal Tools, Process Technical Development and Certification: Java Core; J2EE;.NET, VC+ Management Development: Management & Leadership skill, PM (PMP/PMF/PMC training/certificate) Core competencies: Team building, Building positive working relationship, Presentation skill, Communication skill, Problem analysis and decision making, Foreign Languages: English, Japanese. Crestcom Training Activities Classes, Seminars, and Conferences On-the-Job Training Business continuity (with resource supply) Resource pool and shadow people for back up. Overseas Work and Training Program Special boot camp training program for specific skill set. Training support and Training commitment.
Technology Certification Technology Certification Total Total Sun Certified Java Developer - SCJP5, SCWCD5, SCBCD5, SCMAD 23 IBM WebSphere Studio V5.0 11 Microsoft MCSD, MCPD, MCTS, MCAD 7 Novell Instructor Certificates 1 Cognos BI Certificates 3 SuSE Linux Enterprise Server Certificates 5 Oracle DBA 4 OOAD - (Oriented Analysis & Design with UML) 7 Skyway Software SOA 7 PMP - Project Management Professional 6 PMF - Project Management Fundamental 15 ISTQB - CTLF (Certified Tester Foundation Level) 15 ISTQB - CTAL (Certified Tester Advanced Level) 1 Japanese Bridge System Engineer Certificate by AOTS 3 Fundamental IT Engineer (Japanese Skill Standards) 3 CCNA/CCNP 4 Professional Software Development Certificate by AIT 3 Software Quality Assurance (certified by Brainbench) 2 CMMi Assessment Team Member 5 ISO 9000:2001 Internal Auditor 4 TIBCO ActiveMatrixBusinessWorks 5x 1 DELIVERY MODELS Fixed Price VSII works with client to define exact deliverables Total cost and development timeline agreed upon in advance Development governed by detailed project plan Time & Material Provide highly-qualified staff with required skill sets Competitive service rates with flexible Term & Conditions Project team resources ramped up or down to fit changes in workload & objectives Every deliverable bound by schedule Offshore Dedicated Center (ODC) Operates as an extension of client s team on a longterm basis Adheres to client s business-critical objectives and specific business model Staff retention is a priority, protecting client s investment long-term
QUALITY MANAGEMENT SYSTEM Quality Management System Strict Quality Management System (QMS) that includes: Policies, processes, procedures, and customizing guidelines for software development as well as for organization management CMMI level 3, ISO 9001:2008 compliant standards. Quality instruments--qa plan, defect reports, etc. Control mechanisms--source control, defect tracking, change control, etc. Reporting mechanisms, quality data repository and educational resources Business Control & IP Rights Business control of projects directly managed by your project lead IP Rights Rights and obligations of VSII s employees strictly limited to terms and conditions of Service Agreement Services Execution Management VSII uses Whizible SEMTM to manage projects, processes and interactions between teams that help to remarkably improve our productivity and customer satisfaction QMS Project Management Risk Management Requirement Quality Assurance (QA) Analysis and Design Implementation Test Deployment Peer Review QA department Configuration and Change Management Decision Analysis and Resolution Measurement and Analysis Organization Training Organization Process Management Whizible tool tailoring Test Project Maintenance Project Development project
INFRASTRUCTURE Office Infrastructure World-class office premises with all necessary amenities and infrastructure The office space reserved for ODC is 6m 2 /employee Specifications for desks and chairs for software developers can be chosen by client Office security standard ICT Infrastructure Standard computer configuration Internet connection and network infrastructure with availability to scale Communication facilities (telephone, fax, e-mail, teleconferencing) Disaster/Back-up Recovery System (per ISMS practices) Physical security perimeter Physical security Physical entry controls Secure offices, rooms, and facilities Protection against external and environmental threats Work takes place in secured areas CORPORATE SOCIAL RESPONSIBILITY (CSR) Social & Sport Activities Football club, dancing club, swimming club Monthly birthday party for employees Woman s Day Party, Christmas Party Company summer holiday Health care workshops Contact Us Head Office: 6th Floor, 15 Pham Hung Road Tu Liem Dist., Hanoi, Vietnam Tel: (+84-4) 3728 0366 Fax: (+84-4) 3728 0367 CEO: Le Xuan Hai Email: le.xuan.hai@vsi-international.com Business contact: contact@vsi-international.com Website: www.vsi-international.com