Makig traiig work for your busiess Itegratig core skills of laguage, literacy ad umeracy ito geeral workplace traiig makes sese. The iformatio i this pamphlet will help you pla for ad build a successful itegrated traiig program. Itegrated traiig helps busiesses to: icrease workforce flexibility ad resposibility support productivity ad efficiecy build quality assurace ad compliace processes improve workplace health ad safety foster workforce cofidece ad morale Not oly does itegratig core skill developmet ito job-related workplace traiig improve thigs like productivity ad safety, but it meas that you ca get fudig support from the Australia Govermet s Workplace Eglish Laguage ad Literacy (WELL) program. WELL traiig, tailor-made for your workplace, will help employees meet curret ad future employmet ad traiig requiremets.
2 Developig a traiig pla Successful traiig is built o solid plaig. A realistic traiig pla will help you idetify: Factors to cosider whe developig a traiig pla what your orgaisatio wats from traiig skills your workforce has ow ad eeds i the future resources your orgaisatio has available for traiig approaches to traiig that are appropriate for your orgaisatio traiig opportuities. Developig a traiig pla ivolves askig questios about your orgaisatio s curret skills, as well as its aims, values, culture ad relatioships. Cosultatio is importat durig developmet because the pla will eed to be uderstood ad supported by key people withi the orgaisatio. Gatherig iput from workers i all sectios ad levels of the orgaisatio ca provide a opportuity to prepare employees for ay chages that might arise from the traiig pla. Get key people ivolved ad have them share their aspiratios for the future. Other orgaisatios ca also help with the developmet of a traiig pla, icludig idustry associatios, uios, registered traiig orgaisatios ad huma resource cosultats. The eed ad opportuity for WELL traiig is oe of the thigs that may be idetified whe developig a traiig pla for your orgaisatio. 1. Traiig eeds aalysis Rage of job fuctios Do employees all eed similar skill sets, or are there may differet types of jobs withi the orgaisatio? Do employees eed to work across a rage of skill areas, or do they specialise i a arrow field? Type of traiig required Do techological chages ad upgrades require costat retraiig, or is the focus o iductio traiig or regular refresher traiig? Does traiig eed to meet legislative requiremets? Curret situatio What are the skills of curret employees ad ew recruits? What traiig is already provided to employees? What traiig products are used or available i the areas required by the orgaisatio? Does existig traiig meet orgaisatioal eeds? 2. Orgaisatioal capacity Traiig delivery Are employees available for group traiig? Are there regular dowtimes? Ca some traiig be doe olie? Ca traiig ad assessmet take place i the workplace? Workforce capacity Are workplace traiers ad assessors available withi the orgaisatio or ca they be developed? Are there people withi the orgaisatio who ca develop traiig programs or customise traiig products ad materials? How well is the orgaisatio positioed to respod to chage? Resource availability What is the available traiig budget? Is ay exteral fudig available for traiig? Does the workplace have suitable facilities for traiig ad assessmet? Does the orgaisatio already have traiig resources that ca be used? Admiistrative arragemets Does the orgaisatio have staff available to admiister the traiig arragemets? If becomig a RTO is cosidered, ca the orgaisatio comply with the Australia Quality Traiig Framework (AQTF)?
3 3. Orgaisatioal culture ad values Traiig cotet Are there elemets of the orgaisatioal culture that eed to be icluded i a traiig program? Will traiig be used to istitute orgaisatioal values? Is traiig eeded to brig about orgaisatioal chage? Traiig methodologies Should i-house traiig be used as a meas to value ad capture employee kowledge ad experiece? To what extet does the orgaisatio wat to be ivolved i the desig ad coduct of traiig for its employees? Is traiig iteded to brig fresh ideas from outside ito the orgaisatio? Value of traiig Does the orgaisatio aim to provide employees with career pathways, or to support their ogoig developmet? What returs o ivestmet does the orgaisatio expect from traiig? 4. Desired outcomes from traiig Purpose of traiig Will traiig be used primarily to meet legislative requiremets, or will it be used to achieve orgaisatioal goals, such as icreased productivity or competitiveess, improved customer satisfactio or decreased staff turover? Is traiig iteded to brig about cultural chage or positio the orgaisatio at the cuttig edge of its field? What are the key drivers for chage i the orgaisatio? Idustrial coditios Is traiig eeded to help employees progress through the orgaisatio? Do idustrial awards or employmet coditios iclude traiig requiremets or require the achievemet of particular qualificatios? 5. Existig relatioships Opportuities for collaboratio Do other orgaisatios have similar traiig eeds? Ca the orgaisatio reduce traiig costs by combiig traiig programs with related orgaisatios, or other local eterprises? Liks with traiig providers Ca the orgaisatio build o ay existig relatioships with exteral traiig providers? Do local traiig providers offer traiig i ay of the areas eeded by the orgaisatio? The completed traiig pla brigs all aspects of traiig withi the orgaisatio ito a cohesive framework. Each traiig decisio ca the be made withi the cotext of the orgaisatio s eeds, aims ad capabilities, allowig more cost-effective ad strategic choices to be made. The traiig pla is also a valuable tool whe discussig traiig optios with exteral traiig providers. It will help to explai what the orgaisatio wats from traiig ad will eable the traiig provider to work out whether they ca meet those eeds.
4 Choosig a RTO Registered Traiig Orgaisatios (RTOs) provide traiig ad assessmet services withi a atioal system of quality assurace. They are recogised by govermet to award atioal qualificatios ad statemets of attaimet. If you are iterested i WELL fudig, the traiig must be coducted by a RTO. The RTO you use for WELL traiig must have traiers with appropriate qualificatios to deliver laguage, literacy ad umeracy to adults, but there are may other factors that you should cosider. Choosig the right RTO for your orgaisatio s eeds is a importat step i implemetig a successful traiig program. You may eed to talk with a umber of RTOs to decide which will best meet your eeds. RTOs could be: TAFEs, private commercial traiig compaies, ot-for-profit traiig services, adult ad commuity educatio istitutios, or other vocatioal educatio providers eterprises or busiesses that udertake their ow workplace traiig ad assessmet idustry orgaisatios that udertake workplace traiig ad assessmet. RTOs vary i size, scope, traiig approach ad expertise. Some are large established istitutios with years of experiece i developig traiig programs ad materials for a broad rage of idustry areas. Others are small specialist eterprises targetig traiig for a iche market. Some RTOs have strog liks with particular idustries, regios or commuities; some are able to deliver traiig across a wide geographic area; ad some specialise i developig olie traiig approaches. It will help explai what your orgaisatio wats from traiig ad will allow the RTO to work out whether they ca meet those eeds. Alteratively, developig a traiig pla with the assistace of a RTO is a good way to explore whether that RTO will be able to meet your traiig eeds ad work well with your orgaisatio. Whe choosig a RTO to implemet traiig for your orgaisatio you will eed to fid oe that ca meet your requiremets. A suitable RTO will: have a scope of registratio to deliver traiig that is relevat to your orgaisatio this meas that ay traiig they provide will be atioally recogised respod positively ad flexibly whe cosiderig your orgaisatioal traiig pla expect to tailor traiig programs to meet your exact orgaisatioal eeds provide traiig ad assessmet services that are regularly evaluated ad reviewed i cosultatio with you be committed to providig quality products ad services, as well as iovative solutios practise what they preach by providig traiig ad professioal developmet for their ow staff ad by ecouragig them to lear from idustry. A orgaisatioal traiig pla is a valuable tool whe discussig traiig optios with RTOs.
5 Buildig a traiig partership The key to successful traiig is developig ad implemetig a program that truly meets orgaisatio, workplace ad worker eeds. To do this you eed a good uderstadig of your orgaisatio s traiig eeds ad workforce profile, ad a strog partership betwee your orgaisatio ad the traiig provider as you work together through the plaig ad establishmet process. Traiig parterships ca help orgaisatios to: Navigate the VET system Alig busiess strategy ad huma resource eeds Maage the admiistrative work ivolved i traiig A productive traiig partership delivers beefits for both parters, but the traiig partership should be based o clear, agreed goals ad have a focus o loger-term outcomes. Access traiig that is flexible ad customised Recogise the curret skills of their workforce Idetify ad access fudig available for traiig Key steps i buildig a traiig partership are: Idetify a shared visio. Orgaisatio ad traiig provider missio statemets ad busiess plas ca provide a useful startig poit. Idetify the capabilities of each parter. Cosider staff skills ad kowledge, access to equipmet ad resources ad the capacity of admiistrative systems. Establish a steerig/advisory group with clear roles ad expectatios. Iclude represetatio for each parter ad champios who ca support ad problem solve. Select or hire a relatioship maager whose job it will be to drive the partership. Build a sese of team work by establishig ope commuicatio mechaisms ad procedures for coflict resolutio. For more iformatio o the WELL program Telephoe 133 873 Website www.deewr.gov.au/well
3Traiig Pla developmet checklist AgriFood Skills Australia Thik about: 02 6163 7200 www.agrifoodskills.et.au 1. Traiig eeds aalysis Rage of job fuctios Commuity Services ad Health Type of traiig required Idustry Skills Coucil Curret situatio 02 9270 6600 www.cshisc.com.au 2. Orgaisatioal capacity Costructio ad Property Services Traiig delivery Idustry Skills Coucil Workforce capacity 02 6253 0002 Resource availability www.cpsisc.com.au Admiistrative arragemets 3. Orgaisatioal culture ad values Traiig cotet Traiig methodologies Value of traiig ForestWorks Idustry Skills Coucil 03 9321 3500 4. Desired outcomes from traiig www.forestworks.com.au Purpose of traiig Idustrial coditios Govermet ad Commuity Safety Idustry Skills Coucil 5. Existig relatioships 08 8410 3455 www.govermetskills.com.au Opportuities for collaboratio Liks with traiig providers Costructio ad Property Services Idustry Skills Coucil ElectroComms ad Eergy Utilities Idustry Skills Coucil Ltd (EE-Oz Traiig Stadards) 02 6241 2155 www.ee-oz.com.au Iovatio ad Busiess Idustry Skills Coucil (Iovatio ad Busiess Skills Australia) 03 9815 7000 www.ibsa.org.au Maufacturig Idustry Skills Coucil (Maufacturig Skills Australia) 02 9955 5500 www.mskills.com.au Commowealth of Australia 2009 This work is copyright. Apart from ay use as permitted uder the Copyright Act 1968, o part may be reproduced by ay process without prior writte permissio from the Commowealth. Requests ad iquiries cocerig reproductio ad rights should be addressed to the Commowealth Copyright Admiistratio, Attorey Geeral s Departmet, Robert Garra Offices, Natioal Circuit, Barto ACT 2600 or posted at http://www.ag.gov.au/cca. The views expressed i this brochure do ot ecessarily represet the view of the Miister for Educatio or the Australia Govermet. The Australia Govermet does ot give ay warraty or accept ay liability i relatio to the cotets of this work. SkillsDMC Resources & Ifrastructure Idustry Skills Coucil 02 9299 3014 www.skillsdmc.com.au Service Idustries Skills Coucil (Service Skills Australia) 02 8243 1200 www.serviceskills.com.au Trasport ad Logistics Idustry Skills Coucil 03 9604 7200 www.tlisc.com.au