Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software, please review the readme files, release notes, and the latest version of the applicable user documentation, which are available from the Trend Micro website at: http://docs.trendmicro.com/en-us/enterprise/control-manager.aspx Trend Micro, the Trend Micro t-ball logo, and OfficeScan are trademarks or registered trademarks of Trend Micro Incorporated. All other product or company names may be trademarks or registered trademarks of their owners. Copyright 1998-2012 Trend Micro Incorporated. All rights reserved. Release Date: May 2012 Protected by U.S. Patent No. 5,623,600; 5,889,943; 5,951,698; 6,119,165 Page 1 of 7
Table of Contents Fresh Installations on 2003... 3 Fresh Installations on 2008... 4 Microsoft SQL Support... 6 IPv4/IPv6 Support... 6 Limitations... 6 Web Console... 7 Page 2 of 7
Fresh Installations on 2003 Trend Micro Control Manger 6.0 Requirements Control Manager is a 32- program. Control Manager installs under WOW on computers ( 2003/2008 Standard/). When installed on computers, modify IIS to use 32- mode. 2003 2003 R2 32- / 64- Edition Service Standard /SP2 At least 2GB 10GB minimum /SP2 1.86GHz minimum Standard /SP2 Intel 20GB /SP2 Core 2 4GB recommended Duo or recommen compatibl ded e CPUs AMD 64 Intel 64 Web and Third Party PHP 5.3.5, 32-, Thread Safe with the CURL, SOAP, GMP, LDAP, MCRYPT (excluding PDO_SQLITE_EXT ERNAL) 6.0 FastCGI 1.5- RTW, 32- or depending on the system architecture PHP 5.3.5 VC9, 32-, Non Thread Safe, with the CURL, SOAP, GMP, LDAP, OPENSSL, SQLITE3 Microsoft Message Queuing Service (MSMQ) Visual C++ 2005 Redistributable age Microsoft.Net Framework 3.5 (if you need to install SQL 2008 Express as the CM database) Giga Network Interface Card (NIC) Monitor that supports 1024 x 768 resolution at 256 colors or higher VMware Citrix Microsoft ESX/ESXi Xen Virtual 5.5, 5.6, 6.0 ( 2005 R2 Edition) 3.5, with 4.0, 4.1, 5.0 ( Edition) 1.0.3, 2 and ACE Edition 7.0, 7.1 vcenter 4, 4.1, 5 View 4.5, 5 2008 Page 3 of 7
Fresh Installations on 2008 Trend Micro Control Manger 6.0 Requirements Control Manager is a 32- program. Control Manager installs under WOW on computers ( 2003/2008 Standard/). When installed on computers, modify IIS to use 32- mode. Assign proper roles before installing Control Manager. For details, see http://esupport.trendmicro.com/solution/en-us/1061124.aspx. 2008 32- / 64- Edition Service Standard /SP2 At least 2GB 10GB minimum /SP2 1.86GHz minimum Web /SP2 Intel 20GB Standard With/ Core2 4GB recommended Without Duo or recommen compatibl ded e CPUs AMD 64 Intel 64 Web and Third Party PHP 5.3.5, 32-, Thread Safe with the CURL, SOAP, GMP, LDAP, MCRYPT (excluding PDO_SQLITE_EXT ERNAL) 7.0 Management compatibility components authentication module ASP.NET FastCGI 1.5- RTW, 32- or depending on the system architecture Microsoft Message Queuing Service (MSMQ) Visual C++ 2005 Redistributable age Giga Network Interface Card (NIC) Monitor that supports 1024 x 768 resolution at 256 colors or higher VMware Citrix Microsoft ESX/ESXi Xen Virtual 5.5, 5.6, 6.0 ( 2005 R2 Edition) 3.5, with 4.0 4.1, 5.0 ( Edition) 1.0.3, 2 and ACE Edition 7.0, 7.1 vcenter 4, 4.1, 5 View 4.5, 5 2008 64- PHP 5.3.5 VC9, 32-, Non Thread Safe, with the CURL, Page 4 of 7
64- Edition Web Service With/ Without With/ Without At least 1.86GHz Intel Core2 Duo or compatibl e CPUs AMD 64 Intel 64 2GB minimum 4GB recommen ded 10GB minimum 20GB recommended Web and Third Party SOAP, GMP, LDAP, OPENSSL, SQLITE3 7.5 Management compatibility components authentication module ASP.NET FastCGI 1.5- RTW, 32- or depending on the system architecture PHP 5.3.5, 32-, Thread Safe with the CURL, SOAP, GMP, LDAP, MCRYPT (excluding PDO_SQLITE_EXT ERNAL) Microsoft Message Queuing Service (MSMQ) Visual C++ 2005 Redistributable age Giga Network Interface Card (NIC) Monitor that supports 1024 x 768 resolution at 256 colors or higher VMware Citrix Microsoft ESX/ESXi ( Edition) 3.5, 4.0, 4.1, 5.0 ( Edition) 1.0.3, 2 and ACE Edition 7.0, 7.1 vcenter 4, 4.1, 5 View 4.5, 5 Xen 5.5, 5.6, 6.0 Virtual 2005 R2 with 2008 64- PHP 5.3.5 VC9, 32-, Non Thread Safe, with the CURL, SOAP, GMP, Page 5 of 7
Edition Service Web and Third Party LDAP, OPENSSL, SQLITE3 VMware Citrix Microsoft Microsoft SQL Support Edition Service SQL 2008 Express 32- SQL 2008 or later 32-/ Standard SQL Standard SQL 2005 Express 32- SP2/SP3 SQL 2005 32-/ Standard SP2/SP3 IPv4/IPv6 Support Environment Support 2003/ 2008 Pure IPv4 Yes Pure IPv6 No 2008 Dual IP stacks Yes Control Manager only provides support for virtual platforms that are supported by the installed operating system. Page 6 of 7
Limitations Category system Cascading management of Control Manager servers in multi-language versions Limitation Control Manager is a 32- program. Control Manager installs under WOW on computers ( 2003/2008 Standard/). When installed on computers, modify IIS to use 32- mode. A Japanese/Chinese version of child Control Manager can only be managed by a Japanese/Chinese version of parent Control Manager To avoid deploying patterns in incorrect language versions to child Control Manager, edit your deployment plan and disable deploying updates to the cascading folder in parent Control Manager The database of the parent Control Manager has to support double-byte characters To access the Japanese/Chinese version of parent Control Manager web console in a cascading environment, the web browser needs to support displaying double-byte characters The generation time of logs and reports is based on the time settings on the parent Control Manager Web Console Processor: RAM: Available disk space: Browser: : Web Console Requirements 300MHz Intel Pentium or equivalent 128MB minimum 30MB minimum Microsoft Internet Explorer 7.0 (Apply hot fix KB941495 for IE7 http://support.microsoft.com/kb/941495) Microsoft Internet Explorer 8.0 Compatibility View Microsoft Internet Explorer 9.0 Compatibility View Monitor that supports 1024 x 768 resolution at 256 colors or higher Adobe TM Flash TM 8 or later Page 7 of 7