IT Toolkit and BPM @ DB Netz AG Software AG Capital Market Day 2013 DB Netz AG Dipl.-Ing. Holger Ewald Chief Information Officer (CIO) Darmstadt, 26th February 2013
DB (Deutsche Bahn) is one of the leading European mobility and logistics companies Passenger transportation: mobility for people nationally and in Europe Infrastructure: efficient and sustainable railway infrastructure in Germany Cargo: intelligent logistics via rail, road, sea and air Leading market position DB # 1 in rail cargo in Europe # 1 in land transportation in Europe # 1 largest rail network in Europe # 2 in rail passenger transportation in Europe # 2 in public transportation in Europe IT Toolkit and BPM @ DB Netz AG 26th February 2013 2 Picture sources: Deutsche Bahn AG
DB Netz AG is planning and operating the infrastructure for rail traffic in the heart of Europe Core business and IT functions of DB Netz AG (DB Netze Fahrweg) Train scheduling Railway operations Business 33,721 km railway track network 32,000 trains each day 1.9 billion passengers per year 2.7 million train kilometers per day Approx. 370 RU (railway undertakings) customers Maintenance Intermodal transport IT Toolkit and BPM @ DB Netz AG 26th February 2013 3 IT Powerful scheduling system generates approx. 1 million slots per year Disposition kernel with real-time capability handles more than 10,000 train messages per minute One of the largest SAP installations in Europe manages approx. 10 million infrastructure elements Picture sources: Deutsche Bahn AG
The foundation for DB Netz AG s core business is the physical infrastructure Radio mast Catenary Control center Track switch Rail track Bridge Physical Infrastructure IT Toolkit and BPM @ DB Netz AG 26th February 2013 4
DB Netz AG has to meet challenging business trends Business challenges Traffic growth Regulation and Europe Network usage 2004 Network usage 2015 Ad-hoc cargo traffic Innovation IT Toolkit and BPM @ DB Netz AG 26th February 2013 5
Current IT landscape not capable to meet business challenges Infrastructure & support Time table scheduling Train traffic dispatching Track maintenance Organisationspecific implementation Business- Data- Business- Data- Business- Data- Business- Data- Legacy IT systems Shadow IT Overall complexity and interdependencies of IT landscape are too high IT Toolkit and BPM @ DB Netz AG 26th February 2013 6
IT landscape of DB Netz AG needs improved structure to support seamless business processes Infrastructure data Time table scheduling Train traffic dispatching Track maintenance Customer interaction & sales Organisationspecific implementation Business- Business- Business- Business- Business- IT Toolkit Re-usable services Data / object model Platforms IT Toolkit and BPM @ DB Netz AG 26th February 2013 7
Seamless IT support for business processes requires a complete digital representation of the physical infrastructure Radio mast Catenary Control center Track switch Rail track Bridge Physical Infrastructure IT Toolkit and BPM @ DB Netz AG 26th February 2013 8
Seamless IT support for business processes requires a complete digital representation of the physical infrastructure Customeroriented IT solutions New World Combination of IT building blocks IT resources Quick, agile and cost-efficient implementation IT Toolkit DB Netz AG IT platforms / building blocks DB Netz AG Consistent, integrated data services Meaningful analytical services Composable process services Digital Infrastructure Diagnostics, measurement, manual data entry Core business DB Netz AG Physische Physical Infrastructure Infrastruktur IT Toolkit and BPM @ DB Netz AG 26th February 2013 9
DB Netz AG will create future applications using IT building blocks from the IT Toolkit Building blocks IT Toolkit Front-ends + Processes + Services + Platforms New world Small, userspecific solutions Fast and agile implementation Simplicity and mobile usage IT Toolkit and BPM @ DB Netz AG 26th February 2013 10
The IT Toolkit establishes a set of new platforms for DB Netz AG Enterprise Service Bus (ESB) Business Process Management (BPM) Master Data Management (MDM) Set-up ESB, BPM and MDM platforms Extended the SAP R/3 platform Enterprise Resource Planning (ERP) Geo Informations Systems (GIS) Plattformen DB Netz Customer Relationship Management (CRM) Collaboration Portal Data Warehouse (DWH) Established SAP BI as central data warehouse Set-up central GIS for geo information Extended the existing CRM system Introduced Sharepoint as collaboration portal IT Toolkit and BPM @ DB Netz AG 26th February 2013 11
The BPM platform is one of the core components of DB Netz AG s IT Toolkit Why did we choose a BPM platform? webmethods Agile process implementation breaks up monolithic applications Enterprise Service Bus (ESB) Business Process Management (BPM) Master Data Management (MDM) Flexibility Enterprise Resource Planning (ERP) Plattformen DB Netz Collaboration Portal Efficient implementation Geo Informations Systems (GIS) Customer Relationship Management (CRM) Data Warehouse (DWH) IT Toolkit and BPM @ DB Netz AG 26th February 2013 12
Together with Software AG the BPM platform was made available for projects within a very short timeframe webmethods Platform available within a few months Enterprise Service Bus (ESB) Business Process Management (BPM) Master Data Management (MDM) Decision for webmethods Platform available Development Production environment environment Q2/2012 Q3/2012 12/2012 Enterprise Resource Planning (ERP) Geo Informations Systems (GIS) Plattformen DB Netz Customer Relationship Management (CRM) Collaboration Portal Data Warehouse (DWH) Execution of first platform project Parallel execution of pilot project Pilot project CAPRI finished IT Toolkit and BPM @ DB Netz AG 26th February 2013 13
BPM pilot project CAPRI : Need for fast and agile solution in the context of telecommunications services Project scope Order management Billing Documentation Set up organization and IT-supported processes Usage-based billing Documentation of infrastructure inventory Expectations regarding IT Flexible feature prioritization Agile implementation Unstable requirements Project context Incremental delivery of core business functions Adaptable solution Process-centric approach for cost reduction Strict time and budget restrictions IT Toolkit and BPM @ DB Netz AG 26th February 2013 14
CAPRI was the first project using the new Digital Infrastructure paradigm Expectations regarding New World Expectations regarding IT Flexible feature prioritization Iterative approach Regular feedback Agile implementation BPM platform-based workflows Adaptable IT solution Modular, adaptable architecture Process-oriented specification and implementation DB Netz AG s IT Toolkit combined with a collaborative, flexible implementation approach was a key success factor for CAPRI IT Toolkit and BPM @ DB Netz AG 26th February 2013 15
Pilot project CAPRI was realized together with Software AG and resulted in a tremendous success Scenario New World Old World New World Development cost -25% -x % Agile, iterative approach Old World New World Project duration -40% -y % Model to execute Cooperation and partnership between business an IT Process-driven development Flexibility in building IT support for business Platform-based implementation IT Toolkit and BPM @ DB Netz AG 26th February 2013 16
Successful partnership between DB Netz AG and Software AG helped starting the necessary paradigm shift Introduction of IT toolkit results in paradigm shift webmethods as core component Changing the entire software development process Support in the change process Delivering the BPM value proposition Maintaining the innovation momentum IT Toolkit and BPM @ DB Netz AG 26th February 2013 17
Questions? Deutsche Bahn Netz AG Holger Ewald CIO Deutsche Bahn Netz AG Leiter Informationssysteme Weilburger Straße 22 60326 Frankfurt am Main Germany Holger Ewald CIO DB Netz AG Tel. +49 (0)69 265-47000 E-Mail: holger.ewald@deutschebahn.com www.deutschebahn.com/fahrweg IT Toolkit and BPM @ DB Netz AG 26th February 2013 18