at ENEL, Italy s largest power company

Transcription

1 Business Activity Monitoring with SpagoBI at ENEL, Italy s largest power company Alessandra Toninelli SpagoBI Consultant Research & Innovation Division Engineering Group [email protected] 1

2 The Customer ENEL is the largest power provider in Italy Installed capacity40k MW Annual power production 81 TWh Currently operating in 13 countries (Europe, Asia, America) Annual revenues > 1 billion Clients > 32 millions Employees >

3 Project Goal Implementation of a Business Activity Monitoring system for ENEL business activities in the utility free market ( Enel Mercato Libero ) 2011 Processes managed via BPM (TIBCO) 28 processes 19 processes 12 processes 33% 23% 14% Begin 2011 July 2011 December

4 Key Business Drivers Reduce waste Optimize revenues Direct control on business processes Definition of common KPIs Allow shared evalution of performance across company divisions Short release times Dynamic adjustment of solution to requirements Incremental approach Open source solution Move budget from license to project activities Flexible integration with pre-existing environments 4

5 SpagoBI Open Source BI Suite 100% Free & Open Source Advanced BI functionalities Business Approach Multiple deployment solutions Professional Services Reporting, charts, interactive dashboards OLAP, Data mining Free inquiry & ad-hoc reporting Real time BI projects Vertical applications Server As-a-service Cloud Consulting Support & Maintenance Training 5

6 Business Activity Monitoring (BAM) BAM systems detect events and make them meaningful to business users Data Source(s) Console & Dashboards BUSINESS USERS Data Complex Event Processing (CEP) EVENT DETECTION Events EVENT VISUALIZATION Alarms & Notifications EVENT NOTIFICATION RT & Historical Analysis DWH STORAGE 6

7 ENEL BAM Infrastructure with SpagoBI Web-based authenticated access Data Sources: SAP, CRM, backoffice, technical BPM System (TIBCO) RealTimeConsole & Dashboards REAL TIME Other SpagoBI Engines DASHBOARDS CHARTS KPI REPORTS HISTORICAL ANALYSIS Event Manager DB (events) 7

8 Solution Approach Monitoring of business processes Process monitoring dashboard RT process monitoring console Training & Interaction Monitoring of BPM waste management Alarms management Shared performance evaluation Waste monitoring dashboard RT waste monitoring console RT alarm console on processes and waste mgmt Profiled KPI model of processes and waste mgmt Process design sharing Office integration of visual process design maps 8

9 Project Timeline Production releases July 2011 Project Start Dec st release March nd release July rd release BAM on processes (BPM) BAM on waste mgmt First alarm interface Visual maps KPIs on processes KPIs on waste mgmt New KPI interface New alarm interface BAM on applicationlevel services Training activities New KPIs on processes New processes in BAM Additional reporting 9

10 BAM with SpagoBI at ENEL Effort on project activities - not on licensing fees Modular approach for agile project rollout Iterative methodology with customer feedback A rich BI suite supporting Real Time BI Monitoring & evaluation of business processes Training & interaction to empower customers Professional enterprise-level solution 100% open source, forever 15

11 Questions & Answers Read this story at > Stories 16

12 Contacts Alessandra Toninelli SpagoBI Consultant Research & Innovation Division Engineering Group Essayez la démo de la suite spagobi.eng.it/spagobi/ Visitez le site SpagoBI 17