Introduction to Hosted Desktop Services (HDS) Powerdial Services Ltd Introduction to Hosted Desktop Service Overview 2014
Hosted Desktops What are they? It s your computer but hosted in the Cloud It s all your favourite applications But on any device you choose!
Key Points - Increase your ICT efficiency Move from CAPEX to OPEX saves large capital outlays Extend life of existing PC / laptop hardware investments Use Thin Clients terminals instead of tower PCs when required Bring Your Own Device (BYOD) allow staff to use their own equipment safely in a managed & secure environment Month by month management of applications Thin clients can be used to replace PCs from 120 per seat
Key Points Increase your ICT efficiency No large capital outlays Put resource management in the hands of staff not your IT dept. IT Managers can start spending their time forwarding the business, not just keeping it running Stop the traditional cycle of constant refresh with ageing expensive hardware & software licences Virtually any software can be uploaded into your bespoke environment e.g. Sage, CRM
Key Points IT convenience HDS can synchronise data with local PC Print and access local networks - HDS will automatically detect it Software in app store...ms Office, MS Exchange, Visio, Project, R-Post, Adobe available on-demand 24x7, *as required *min period is 30days use Separate Work office from personal Use Windows on Apple and Android
Key Points Upgrade your IT operations but with no large capital outlay Quality of service - Built using Citrix technology (with HP servers in a tier-3 datacentre) Security & Data Security is second to none - managed on scale Disaster recovery built in - never lose your data Set a new user up completely in only 5 minutes using HDS online portal Access the onward internet approx. 30Mb upload and download speed (even using a 3G dongle) - ideal for organisations with lower speed internet connections, rural or remote users
Key Points Why Hosted Desktop is NOT like MS Office 365 Office 365 is NOT a hosted desktop. It is virtual application delivery to your desktop or device still requiring Windows You cannot run software (such as Sage) on Office 365 - (you still require an underlying infrastructure to do this) You cannot control content delivered to staff devices with Office 365 Office 365 will not run on thin clients unless it is being used within a hosted desktop or with MS Terminal Services - (which requires a server infrastructure) NOT Devices and infrastructure still need to be supported with Office 365
Key Points Incorporate other software/ services Add in bespoke services Video Conferencing IP Softphones add your own Software (such as): Accountancy Packages (i.e. Sage) CRM (i.e. Act/Goldmine) ERP (i.e. SAP)
Cost Justification Return on investment (ROI) traditional v HDS One of the primary reasons for moving your business IT into the cloud is always going to be cost. While there is no simple one-size fits all solution to this calculation, we have shown a typical scenario to give you food for thought in terms of using HDS as a powerful alternative solution to save your ICT budget. Example: An established business with 35 staff that has a mixture of PCs, Laptops, Tablets and Macs all over 3 years old. They use a *Windows 2003 Exchange server and have an external IT company looking after the equipment and support. With Microsoft s announcement about Windows 2003 Server being end of life mid 2015 they are looking at hosting as an alternative to a complete IT network infrastructure refresh. *Windows Server 2003 is End Of Life circa Summer 2015 Traditional HDS Up Front Costs Windows 2008 Server 9,000 N/A Exchange Server 3,000 N/A Laptop (x 20) 12,000 N/A PC (x 15) 6,750 N/A Tablet (x 10) 3,000 N/A Microsoft Office (x 35) 5,250 N/A Installation 5,000 N/A 10 x Custom Applications N/A 1,000 Total: 40,000 1,000 Recurring Costs Monthly Server Support 450 N/A Monthly Laptop/PC Support ( 25 x 35) 875 N/A Ad-hoc IT admin ( 75 per hour x 8) 600 N/A Monthly Virtual desktop rental N/A 1,435 Monthly Exchange email rental N/A 262 BYOD staff payment ( 20 per month for using own equipment) N/A 700 Total 1,925 2,397 Total all costs over 3 years 113,300 87,292 Saving using HDS 26,008
adoption growth per month Why should I consider Hosted Desktop Services v traditional? 50 45 40 35 30 25 20 15 10 5 0 Average Revenue per user (ARPU) per month, by service* Decrease your ICT overall spend while increasing performance, security & functionality. Approximately 43% of SMEs in the US are already deploying hosted desktops. As reported by Gartner Sep 2013 According to our 2012 survey, the highest planned adoption rate of hosted desktops for 2013 to 2016 is amongst SMEs. As reported by Gartner Sep 2013 At the end of 2013 there was still in excess of 500 million PC s running Windows XP. As reported by Gartner and The Register Sep 2013
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