Global Data Center & Colocation Facilities Managed Hosting & Storage Services Managed Servers Virtualization services Database Management Managed Storage and Back up Services Managed Load Balancing SaaS/IaaS Global Footprint Improved Connectivity Improved Scalability Colocation Services Cages and cabinets Power and cooling Network Services Remote Hands Storage and back up services Integrated with Network Services Improved Total Cost of ownership Improved Managed Connection Services Network and Connectivity services Managed Security Services Content Delivery Network services Consistent Service Capabilities Consistency Improved Support
Global Data Center & Colocation Facilities 42 Facilities Globally, 1 Million Net Sq Ft New build of over 500,000 Sq Ft in India, UK, USA and
Data Center Services Colocation Services Ping, Power, Pipe Value Added Services Remote Hands Services Storage Services Backup Services Managed Hosting Services Managed Servers Managed Storage Managed Backup & Restore Managed Load Balancing Managed Firewalls Managed DBA Virtualization Hosted Messaging Hosted CRM Hosted Applications Delivering 24x7x365 Managed Services Monitor Troubleshooting Restoration Reporting
Colo Platinum ReAct Value Proposition Entry level service into Managed Hosting Not a slave to the physical hardware No risk or responsibility for the hardware Monthly charge rather than using valuable capital expense Greater flexibility and control Allows the customer to focus on gaining competitive advantage Ability to connect to Managed Storage and Managed Backup
Ensuring Data Integrity, Security & Compliance Global Certification / Standards Summary ITIL Service Delivery TIA 942 (IDCs) Standardizing IDCs to highest TIA tiers SSAE 16 (For MSOC & IDCs) Type 2 ISO/IEC Certifications (For MSOC & IDCs) ISO 14001 ISO 20000 ISO 27001 Green IT Initiatives Best practice in Data Center Design, Technologies and Operations
Base Building Design Highlights 15 + 15 yr lease from Mapletree (wholly owned Temasek Holdings subsidiary) Site Area 6,100 sqm Plot ratio 2.635 GFA 15,250 sqm Net lettable area 144,300 sq ft Approx 70% for IDC & technical areas Approx 30% for office 6-storey building 1 st storey Main lobby, office & M&E rooms 2 nd storey Carpark 3 rd storey to 5 th storey IDC & technical areas 6 th storey office Roof M&E heavy plant Perimeter & interior security 24x7 guards on-site Multiple layers of physical access protection to data center area Perimeter surveillance
Data Centre Design Highlights Tier III+ data center Phase 1 planned = approx 22,000 sq ft data center space Ultimate = 3 floors (approx 66,000 sq ft) data center space Power 2N power redundancy HT supply from 2 substations 2 x 15 MVA Day 1, scalable to 2 x 30 MVA Dynamic UPS Able to serve up to 6 KVA per rack on average (160 w/sqft, 3.12 MW per floor at 100% UPS load) Design PUE of 1.619 at full load Cooling N+20% redundancy (at 160 w/sqft) w/ dual power supply Air-cooled system, backed by genset Able to cool up to 6 KVA per rack Raised floor Max point load 5.8 KN, distr loading of 15 KN/sqm Clear height of approx 4 m Fire protection Pre-action sprinkler & smoke detector N2 w/ VESDA Security systems CCTV, card access Monitoring systems 24x7 on-site support & mgmt Green certification
Singapore Network Overview Fibre Map TCX to Global Switch TCX to Equinix
Colocation Price at IDC Singapore Items MRC (USD) Monthly recurring charges NRC (USD) One time Set up fee 1x 47 U Standard cabinet dimension of 600mm (W) x 1,000mm (D) - Dual power feed (A & B) with 16A SPN - 2 x 13-way power strip - Maximum power draw of 3kVA per rack Dedicated Internet Access (IDC) 10 mbps +beyond For beyond 100 mbps pricing to be revisited on case to case basis. Cross Connect :if applicable will be at extra charges 2060* 2560* 58 per mbps 875* * The offer price is valid till 31 st December 2012.
Security Features Multiple security levels: 1. Perimeter surveillance system 2. Main entrance at Level 1 lobby with security guards 3. Electronic turnstile to passenger lifts 4. Proximity card controller for passenger lifts 5. Security clearance at Data Centre Operation Centre 6. Mantrap at Data Centre main entrance 7. Biometric Palm Reader access to Data Centre Hall 8. Secured rack in Data Centre Hall