HP OpenView Network Node Manager Advanced Edition 7.0 data sheet preliminary* Today, successful network management requires more than knowing if a device is available. The network that provides the foundation for all of your business operations grows increasingly more complex and dynamic at the same time that your resources and budgets are being reduced. Just doing more with less is not acceptable if it means you can t meet your business goals and users experience performance degradation. Valuable resources and expertise has to be optimally and efficiently used so business goals will be met with less effort and cost. Optimize your total cost of ownership and operational efficiency Recognizing the challenges of enterprise-grade networks, HP OpenView Network Node Manager is continually enhancing the robust capabilities for management of the critical foundation for your business operation. Network Node Manager Advanced Edition 7.0 is powerful to maximize your current network resources and expand with you. It has out-of-the box intelligence to help your staff understand all the components and complex relationships to network services, and has easy-to-use advanced tools to proactively identify, diagnose and predict potential problems before they have any impact on the network. These tools fit all expertise levels of operators while still providing the flexibility to custom fit to unique business needs. Network Node Manager gives you the edge in managing your network optimizing your total cost of ownership, operational efficiency and resources, and providing the proven and intelligent solution you need to manage your critical business foundation from a trusted business advisor HP. Get more from your investment Network Node Manager Advanced Edition 7.0 s rich capabilities easily integrate new services, technologies and increased usage demands within your budget constraints. It provides robust management of large, complex switched and routed environments while minimizing the need for more hardware and software. *preliminary information The information in this brief should be considered preliminary and subject to change. Please check with your HP OpenView sales representative for the latest product information.
HP OpenView Network Node Manager with the OpenView Network Node Manager Smart Plug-in for Frame Relay enables us to quickly identify the source of the problem, what is impacted, and who is responsible. The bottom line is our department now provides our customers with exceptional WAN Services. Richard Glasberg, Commonwealth of Massachusetts We re connecting 400 Frame Relay sites with 1,200 PVCs. When a connection failure occurs, network faults were overloading the operators. Ninety percent of the time the source of the problem was within the Frame Relay service provider s network, but we still needed to hash through the volume of data to isolate the problem. HP OpenView Network Node Manager with the OpenView Network Node Manager Smart Plug-in for Frame Relay enables us to quickly identify the source of the problem, what is impacted, and who is responsible. The bottom line is our department now provides our customers with exceptional WAN Services, which is absolutely critical for our distributed business. Richard Glasberg, Director, Enterprise Network Services Commonwealth of Massachusetts June 2003 To handle the increased demands of large environments, you can easily configure the best polling intervals for the most and least important devices with Network Node Manager Advanced Edition s intelligent multi-threaded poller. Get to the heart of problems fast A critical challenge for network operators today is dealing with the massive amount of information related to network problems from many different sources. The key is for your network management solution to accurately determine what is important to present to your operators, what can be discarded, and what is needed for use by network specialists who may need more than a "bread-crumb trail" to follow when diagnosing complex problems. Network Node Manager Advanced Edition 7.0 filters and correlates the enormous volume of network events, and determines the root cause before presenting the information to your operators. It identifies the initial problem that has created other less important false symptoms masquerading as problems and dramatically reduces the Mean Time To Repair (MTTR) cycle time (awareness, prioritization, diagnosis, fix and verify.) It also addresses the huge number of incoming raw events that typically are unclassified and are mixed with other critical network events. Network Node Manager Advanced Edition 7.0 with its Intelligent Diagnostics for Networks cuts through the noise to provide the few meaningful events that are easily understood by operators. Correlation Composer Easy tuning of parameters Out-of-the-box correlators are included that target specific areas of event categories to intelligently find the real source of a problem and present it to your operator. Correlators are used as shipped or easily fine-tuned to fit your environment with the Correlation Composer without any special programming knowledge. Understand the relationships Today, successful management of any network requires the ability to understand how all the pieces fit together and to view their relationships to the rest of your operation. Network Node Manager automatically discovers and intelligently maps TCP/IP and heterogeneous Ethernet switched fabric environments spanning small to very large enterprise networks with hundreds of thousands of objects. 2
Intelligent Diagnostics for Networks Event reduction, root cause and state analysis Active Problem Analyzer Step 2 Event Reduction/event-based root cause Step 1 De-duplication/filtering Traps/polling events Step 4 Intelligent state Intelligent root cause Risk of service Topology Access Step 1 Preprocesses events Step 2 Correlates the preprocessed events and determines root cause Step 3 Performs targeted polling to gather additional data to isolate the problem even further Step 4 Processes all data to result in more intelligent information and assesses risk to services Network Step 3 Targeted polling We found OpenView s core component, NNM, especially proficient at discovering the network, tracking devices, displaying graphical network maps, capturing and providing device statistics, and processing incoming SNMP alerts NNM s root cause problem analysis helped us [identify] the specific device causing an outage or slowdown in each test. Network World Fusion October 2002 Launching targeted views from an intelligent event immediately gets you to the heart of the problem. From your event browser, just select an event and a specific menu will appear showing you what you need in order to troubleshoot the problem. This brings up the right view to help you resolve the problem easily and quickly, without having to learn how to navigate through the software, thereby reducing training and the time necessary to fix the problem. Dynamic views showing the relationships between devices in complex switched environments and network services ensure that even very large complex environments can be optimally managed through a rich set of easy-to-use tools that extend to any size environment. The maps quickly show the health of network devices and the location of trouble spots before they become critical. If you have a connectivity problem, you can see a view of how your network elements are connected. If you have a routing problem, you can view how the routing protocol is configured to help determine what is wrong. The Network Node Manager graphical user interface The Network Node Manager GUI is easier and more intuitive for reduced learning curves and training time. 3
HSRP State Analysis Correlated/enriched HSRP events Contextual launch of STATE view Is it OK/CRITICAL? What s risk of future failure? Warning: HSRP Router I/F down: Standby now active... Intelligent messages to operator Intelligent STATE for HSRP OpenView s NNM report generation is so easy it took just a few minutes to generate daily reports was simple to set up and thoughtfully designed for use over bandwidth-challenged dial-up remote connections. NNM also gave us useful statistics on our network s protocols. Network World Fusion October 2002 Move beyond root-cause analysis Advancing beyond reactive root-cause analysis, Intelligent Diagnostics for Networks presents the state of operation of your key network technologies. This gives you insight into whether your services are at risk of future failure in a predictive manner. Enterprise networks are complex with many overlaying network services and protocols. Network Node Manager Advanced Edition 7.0 accurately understands these services and their relationships. When a network outage occurs, Network Node Manager Advanced Edition 7.0 does not guess at the problem it intelligently and actively isolates the problem providing the operator with the root cause and service impacts. For example, in situations where an interface fails, it causes adjacent devices to report a failure of the connecting link. NNM Advanced Edition 7.0 Active Problem Analyzer only presents the actual root cause of the problem to the operator rather than all the associated symptomatic events. This saves time diagnosing the problem and helps you focus your energy on correcting the real issue. Due to the massive complexity often associated with leadingedge network designs, some classes of network problems still require additional human analysis. Network Node Manager Advanced Edition 7.0 equips your staff with capabilities to understand the details of problems via a rich set of tools. These tools include industry-leading topology visualizations (which present just the right amount of information for a specific problem), detailed reports of device configurations, and easy-to-access tools to interactively probe the network and analyze responses. To reduce your MTTR, you need easy access to a vendor s device-specific configuration and diagnosis. You also need the ability to easily check the conditions of your network after remedies have been applied, so you can confirm the problem has been fixed correctly. Network Node Manager provides the capability to verify many scenarios to assure that proper configuration has been established. For example, if a device is brought back online after a fix procedure, Network Node Manager will quickly and automatically rediscover the device and establish its status. Expand your capabilities As your network service requirements expand, you can add capabilities to Network Node Manager Advanced Edition 7.0 with the Network Node Manager Smart Plug-ins (SPIs), which are available separately. Network Node Manager SPI for Advanced Routing extends the capabilities of Network Node Manager Advanced Edition to intelligently diagnose dynamic networks for IPv6, OSPF (Open Shortest Path First) and Cisco HSRP (Hot Standby Router Protocol). This SPI takes advantage of Network Node Manager s rich capabilities to easily integrate new services, technologies and increased usage demands. 4
Network Node Manager SPI for Frame Relay is your enterprise solution to monitoring the Frame Relay connectivity between you and your service provider. It analyzes the hundreds of events that occur during connectivity failures and pinpoints the problem as being local, remote or due to potential configuration issues. In addition, it notifies you of the customers or sites impacted by an outage. It can provide this information for any Frame Relay switch supporting the Frame Relay MIB (RFC 1315). Network Node Manager SPI for MPLS IP VPN monitors MPLS service availability and shows who is impacted when a network interface goes down. This SPI will assist in prioritizing failures with real-time fault views and sophisticated impact analysis by helping you understand the critical relationships between customer sites, the provider edge and VPNs. Network Node Manager SPI for Multicast enables a network operator to view the topology of a multicast environment and its status. It helps your operators initiate fault isolation for multicast applications by automatically discovering and displaying maps of multicast routing topology and relationships, measuring multicast traffic rates, and generating SNMP alarms based on multicast activity. New technologies, such as IP Telephony environments, add new management challenges to your network operation. To meet these new needs, HP OpenView provides an integrated IP Telephony management solution for leading IP Telephony vendor infrastructures. Network Node Manager, HP OpenView Performance Insight and HP OpenView Operations integrate with products from leading vendors to provide the capability for fast fault isolation and repair of IP Telephony infrastructures and to generate specific network performance reports for optimal use of IP Telephony resources. Gain intelligent data collection, storage and reporting Network Node Manager s out-of-the-box reports enable proactive trend analysis on the health of the network. These Web-based reports point out trends on performance, availability, inventory and exceptions. Analysis of this historical data provides a clear picture of the devices in the network and allows your network managers to become more proactive by taking action before problems appear in the network. Additionally, Network Node Manager s valuable topology, event and SNMP-collected data is stored in an external database and is available for further analysis. An auto-baselining capability automatically starts collecting data and sets thresholds based on deviation from norms. If these norms are exceeded, an event will be generated to alert you to the situation before a problem arises. Network Node Manager Advanced Edition 7.0 Optimize your use of network resources Increase staff efficiency through automation and built-in intelligence Reduce total cost of ownership through faster Mean Time to Repair cycles Leverage and expand on your current investments Accelerate deployment with rich out-of-the-box capabilities Stay up and running 24x7 Network Node Manager allows you to do scheduled backups of your business-critical network management information while continuing to monitor and manage critical network elements. Network Node Manager even monitors itself to ensure that it is running and performing well so you can be sure that your network is continuously monitored, available and performing. Add other HP OpenView products HP OpenView Performance Insight and Network Node Manager are integrated to easily launch Performance Insight s network performance reports directly from the Network Node Manager event browser or network map. The integration between Network Node Manager and Performance Insight allows Performance Insight to use node and polling configuration information from Network Node Manager, which saves time and reduces errors. Performance Insight monitors thresholds and sends Network Node Manager a notification if there is a performance violation. Leverage HP partnerships HP OpenView Network Node Manager has the strongest partnership program in the industry. More than 300 thirdparty applications are integrated with Network Node Manager, giving you the highest degree of flexibility to tailor your own comprehensive and customized network availability solution. Ask your HP sales representative or reseller for information on how other HP and third-party products can extend the value of Network Node Manager. 5
HP OpenView Network Node Manager Performance Insight integration HP OpenView Network Node Manager/HP OpenView Operations HP OpenView Performance Insight Node List Synchronization Threshold Traps Context-based PI Report Launching Our results show that three of the four products scored well enough to earn World Class Award status. However, the official World Class Award goes to OpenView, for excellence in managing devices through a consistent interface. Its monitoring of network resources and reporting network activities also shined. OpenView scales well, runs on several different platforms and makes network administration much easier. Barry Nance, Network World Global Test Alliance, Network World, Oct. 21, 2002 Get more from your investment HP provides high-quality software services that address all aspects of your software application life-cycle needs and align with your business goals. With HP as your partner, you have access to standards-based, modular, multiplatform software coupled with HP s best-in-class services and support portfolio. HP offers premier onsite deployment assistance and development support, in addition to consulting, outsourcing, financing, education, extensive online self-help and mission-critical support options. All of these offerings are focused on helping you maximize the return on your investment. Out-of-the box correlators Out-of-the-box correlators shipped with Network Node Manager include: Event classifier uniquely classifies and consolidates all Cisco events PairWise events matches parent and child events Chassis failure monitors Cisco traps for temperature, fan failure and power supply fault Router/switch Intermittent status monitors interface down alarms in given period Router/switch health correlates interface status alarms with related router or switch node status alarm Multiple reboot monitors coldstart and warmstart traps De-duplication nests duplicate events under most recent alarm Connector down zeroes in on device at fault when connectivity is lost using path analysis Scheduled maintenance excludes events from maintenance activities Out-of-the-box reports Out-of-the-box reports shipped with Network Node Manager include: Performance including reports on utilization, top talkers and listeners, and interface inbound and outbound errors; examples of the performance reports in Network Node Manager include: Ping Response Time and Ping Retry, showing ping response times and the number of retries to measure latency across the network cloud and identify devices on the verge of failure RMON Segment Utilization by octets, showing the percentage of network bandwidth in use Frame Relay, tracking forward and backward congestion rates to see where bottlenecks are occurring Availability summary and detailed reports on the availability of devices by percentage Inventory summary and detailed reports on inventory Exceptions reports on the number and severity of the thresholds that have been violated Authentication event failure reports on authentication failure traps by device to identify worst offenders Physical Address Mismatch creating a list of mismatches to reduce noise to the browser Multiple Reboot events tracking multiple reboots of a network device indicating a problem with the device De-duplication events identifying duplicate events 6
System requirements For Network Node Manager the following hardware and software recommendations for HP, Sun and Windows systems are based on management of a 2,500-node network with one Network Node Manager session on a management or collection station. Management of larger networks requires more RAM and swap space. For detailed product information, please refer to the release notes and the performance and configuration guides for Network Node Manager Advanced Edition 7.0. HP systems HP 9000 servers and workstations, including multiprocessors HP-UX 11.0, 11i RAM: 1 GB Bit-mapped display or X-terminal Color graphics: 1024x768 minimum resolution (1280x1024 recommended for optimum clarity); 6 color planes minimum (8 color planes recommended) Free disk space: 500 MB plus 1 GB of swap space LAN/Link for HP 9000 ARPA services/9000 Sun systems SunSPARC servers and workstations including multiprocessors Sun Solaris 8 and 9 RAM: 1 GB Bit-mapped display or X-terminal Color graphics: 1024x768 minimum resolution (1280x1024 recommended for optimum clarity); 6 color planes minimum (8 color planes recommended) Free disk: 800 MB plus 512 MB of swap space Windows 2000 and XP systems Intel Pentium processor, 333 MHz or greater Microsoft Windows 2000 or XP Professional or Server system TCP/IP networking installed and configured RAM: 1 GB 800x600 monitor with SVGA graphics card Free disk space: 400 MB plus 512 MB free paging file space Network adapter card Ordering information For ordering information for HP OpenView Network Node Manager Advanced Edition 7.0, contact your HP OpenView sales representative. To learn more For more information on Network Node Manager device support, visit: www.openview.hp.com/products/nnmet/support/ device_support.html For more information on HP software services available to address your specific business needs, visit: www.openview.hp.com/services 7
For more information For more information on HP OpenView, please contact your local HP reseller or HP sales office. Argentina 0 800 888 1030 Columbia 9 800 11 47 26; 01 8000 114726 (presales); 01 8000 919200 (post-sales) Brazil 0 800 15 77 51 or 0 800 13 0999 Grande S. Paulo (11) 3747 7799 Central America and Caribbean Main # 1 800 711 2884 Chile 800 360 999 China +86 10 6564-3678 software_china@hp.com Europe openview_ccc@hp.com Hong Kong +852 800-938-833 software_solutions@hp.com India +91 11 2690-6176 software_india@hp.com Japan +81 3 3331 6111 Korea +82 2 2199 0913 software_korea@hp.com Malaysia +603 2698 6555 software_malaysia@hp.com México City, Mexico 01 800 468 4247 Perú 0 800 50 500 and 0 800 10 111 (technical support) Philippines +63 2 888 5900 Singapore +65 6275-3888 software_singapore@hp.com South Pacific (previously Australia/New Zealand) +61 3 9275-3291 openview_events@hp.com Taiwan +886 2 2714-8777 software_taiwan@hp.com Thailand +662 353-9000 United States of America 1-877-OV-OWNER Venezuela 0 800 HPINVENT (0 800 4746 8368) Or visit: www.openview.hp.com All rights reserved. Microsoft, Windows and Windows NT are U.S. registered trademarks of Microsoft Corporation. Pentium is a U.S. registered trademark of Intel Corporation. UNIX is a registered trademark of The Open Group. 2003 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 5981-8581EN, 06/2003