RUGGEDCOM NMS. Monitor Availability Quick detection of network failures at the port and

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1 RUGGEDCOM NMS is fully-featured enterprise grade network management software based on the OpenNMS platform. Specifically for the rugged communications industry, RNMS provides a comprehensive platform for monitoring, configuring, and maintaining mission-critical IP-based communications networks, such as those found in substation automation and Smart Grids for electric utilities, intelligent transportation systems, and advanced control and automation for industrial processes. RUGGEDCOM NMS Features Product Features: Centralized management and monitoring of network and networked devices to achieve desired level of network availability performance and operational efficiency Greater network visibility to enable proactive corrective actions and improved capacity utilization Web based UI with graphical network view Configurable auto discovery and polling subsystem Rich set of pre-packaged reports Event handling via polling and SNMP trap support Interfaces for equipment configuration via external applications such as Web Browser and TELNET Supports the use of SNMP v1, v2c and v3 (SNMP Security) Automated Network Traffic Monitoring (NetMON) allows administrators to monitor traffic at the port level. Web Based User Interface Customizable Dashboard per customer requirements Easy navigation to events and nodes with issues View and edit Asset information Multiple report selections Administration and configuration of many parts of RNMS Automated Network Discovery Discovers all the devices on a network or devices in a selected range of IP addresses through ICMP pings Once a device is discovered RNMS will start polling the discovered devices on a configurable time basis Discovers and displays links; active, down and blocked Uses LLDP information to quickly map network links. Polling The polling sub-system is used to monitor all discovered devices Through the use of device polling, SNMP MIB data will be captured, stored in a database and presented in reports If communications to a device is lost the polling sub-system will intelligently attempt to re-establish communications Scalable, Distributed Architecture Real-time monitoring and calculation of availability of services such as SNMP, SSH, Telnet and HTTP Provides clear and concise view of services right from the main screen and on each node screen Monitor and Report Interface Statistics The NMS pollers can be centrally or remotely deployed to reduce network traffic The central data retention and reporting system is able to communicate with multiple pollers The Web interface and database can be deployed on different machines Events Tiered event Notification (Critical, Major, Minor, Warning, Indeterminate, Normal, Cleared) Notifications based on any event (nodeup/nodedown, service Up/serviceDown, SNMP traps, thresholds, etc.) can be generated Display the events currently in the database via the web-based User Interface Notifications can be sent via . Reports View pre-defined graphs of the various data obtained by the RNMS Data Collection features (including Response Times) Create ad-hoc graphs on arbitrary collected data values using a simple web-gui Reports in a graphical format can be generated on the fly Historical information will be included in the reports for comparison and decision making purposes Monitor Availability Quick detection of network failures at the port and RUGGEDCOM device levels ISO 9001 REGISTERED RNMS 1

2 Monitor and Report Interface Statistics SNMP MIB information gathered for all interfaces is available for review gather performance metrics without the need to instrument a custom SNMP gatherer Baselining and Thresholding Configurable network baselining and monitoring Graphical Mapping Produces a graphical view of the discovered devices Automatic status of all managed devices shown Drill down capability by clicking on desired devices icon to get more detailed information Remote Location HTTP Web Server Polling Engine Database T-1 Link Central Office The NMS Server consists of three parts: Web Server for remote access Polling engine for the SNMP operations Database to hold and store all polled data and other relevant information RNMS 2

3 Remote Site RTU Workstation Accessing RuggedNMS via Web Browser RuggedNMS Server Central Office T-1 Link WiMAX Base station IED WorkStation T-1 Link Remote Site RTU WiMAX Base station Workstation Accessing RuggedNMS via Web Browser IED WorkStation Workstation Accessing RuggedNMS via Web Browser Server based application, user access via web browser Located at a central location, RNMS scans the entire network looking for IP enabled devices for management Uses Linux for stability and functionality support RNMS also provides fireware and configuration management for RuggedCom's RuggedMAX line of wireless base stations. Workstations that have access to the network via a web browser can monitor the status of the network remote from the server, even at the remote sites being managed. Notification can be sent to pagers, blackberry phones, offsite PCs, etc. for notification of issues to allow for immediate response RNMS 3

4 focuses upon 4 major functionality F C A P RUGGEDCOM NMS RUGGEDCOM NMS TM Features Fault Management Configuration Management Accounting Management Performance Management RNMS provides Fault management to detect, log and RNMS provides Accounting management notify users of network problems. to ensure that computing and network resources are used fairly Constant monitoring of system status and usage levels by all groups or individuals who access them. This information Detect problems such as outages or issues reported via traps, can be used to minimize network problems since resources are SNMP, error/syslogs (Active and passive monitoring). NMS divided based on capacities. Isolate the problems by using the tools to determine location, symptoms and events that lead up to the problem Who is accessing the NMS system and at what level AGENT Aid in the resolution of the problem. Logging of access entries with time stamps Send notifications to Network Operations staff to MIB alert that MANAGER them to the problem immediately via and pager. RNMS is used to measure and report on various Node, interface, service failures aspects of network Performance Notification of threshold conditions which may lead to a failure Performance and availability statistics are constantly monitored Gather security information via SNMP, Traps and Syslogs and updated to report potential or real security violations Reports are given MIBfor performance AGENT management for historical reference Performance Optimization Workstation MIB AGENT Performance data is gathered and reported for proactive RNMS provides Configuration MIB AGENT management management of load balancing and bandwidth management. used to monitor network configuration information so MIB that the AGENT Baseline levels are established based on analysis of data effects on network operation of various versions of hardware and gathered and used for the establishment of thresholds Hub software elements can be tracked and managed.. When thresholds are exceeded, it is indicative of a problem that requires attention. Alerts are send to network management Version of operating system, firmware, etc. personnel Device inventory Detailed interface information (e.g. type, speed, etc) Model numbers Access directly to a device via Telnet and HTTP ROS versions and Rugged configurations may be archived in RNMS Rugged upgrades and configurations can be centrally managed. RNMS 4

5 Graphical Network View RUGGEDCOM NMS provides a highly configurable graphical interface that can provide accurate mappings of the installed network components and IP manageable devices. Even redundant connections between Ethernet switches are shown for a total view of the network. Shown below. Network Map Displays All Managed Devices with Redundent Connections Support for RuggedMAX Base Stations and CPE RNMS 5

6 RUGGEDCOM NMS Screen Shots Main Dashboard Main Dashboard screen shows the availability of all the nodes under management by RUGGEDCOM NMS. Administration Configuration Screen Main configuration screen contains access to all the initial configuration screens to select and or create users, reports, maps, and charts and reports. Configuration of polling, accessibility and assets is also done through this screen by the RUGGEDCOM NMS administrators. RNMS 6

7 RUGGEDCOM NMS Screen Shots Managed Node Information Screen Node main screen shows the node status, including services availability, which is tabulated on a real-time basis. Node Link Status Screen Shows the connectivity status of all ports on a managed switch, including statistics. RNMS 7

8 RUGGEDCOM NMS Screen Shots Reports for a Managed Node Sample of reports for node services availability Shows accessibility and performance of connections Monitoring of Traps and Events Tiered trap and alarm levels provide information regarding severity of an issue. Fields are also exportable to Microsoft Excel. RNMS 8

9 NMS SNMP Overview MIB AGENT MANAGER SNMP MIB AGENT Hub MIB AGENT MIB MIB AGENT AGENT Workstation The RUGGEDCOM NMS Server queries the SNMP capable devices through polling, gathers the responses to the requested information, and places the information in a usable, easy to view and utilize format. SNMP supports alarms and events, which are proactively sent by the SNMP agents on monitored SNMP devices to alert the network management server of issues or events that have occurred or are occurring. SNMP - Simple Network Management Protocol The primary standard way for management stations to access, gather and configure IP capable devices Forms part of the internet protocol suite as defined by the Internet Engineering Task Force (IETF). SNMP is used in network management systems to monitor network-attached devices for conditions that warrant administrative attention. It consists of a set of standards for network management, including an Application Layer protocol, a database schema, and a set of data objects. SNMP exposes management data in the form of variables on the managed systems, which describe the system configuration. These variables can then be queried (and sometimes set) by managing applications. MIB- Management Information Base Individual points of data that are described with SNMP that hold data particular to a piece of information zfor example: number of unicast packets in/out, status of power supplies, enable/disable IGMP, initiate an RSTP status change zare classified as public (defined by the SNMP standard) or private (identify functions or features that are unique to the device or vendor) Code that is resident within the Ethernet switch or SNMP capable end device containing all the programmed MIBs and collects the MIB information and holds it for the Network Management to poll SNMP Server The central component of a Network management system. zthe Server acts as the polling agent for gathering information from SNMP capable devices zreceives traps and alarms from SNMP devices zmaintains historical and statistical information regarding network performance zprovides a graphical map of the network components and end devices Ping - Packet Inter-Network Groper Used to establish the presence of a device with an IP address Used as a hello or keep-alive packet for devices that do not support SNMP but are kept track of by a Network Management station RMON - Remote Monitoring (RFC 2819) A mechanism that uses MIBs to provide utilization and threshold information and can keep historical information regarding network performance RMON is comprised of 9 groups of functionality. Ethernet switches and most SNMP Ethernet end devices support 4 groups; 1,2,3 and 9: Statistics: Contains statistics measured by the probe for each monitored interface on this device. History: Records periodic statistical samples from a network and stores them for later retrieval. Alarm: Periodically takes statistical samples from variables in the probe and compares them with previously configured thresholds. If the monitored variable crosses a threshold, an event is generated. Event: Controls the generation and notification of events from this device. RNMS 9

10 Professional Services RuggedCom s professional services team is available to help install and configure RUGGEDCOM NMS. By utilizing the services of RuggedCom s team of expert network engineers, a no hassle Turn-Key NMS installation, specifically tuned to the network it is being deployed, can be obtained. Professional services activities fall under these broad categories: Training: extensive NMS and networking concept training at RuggedCom or on-site. Installation: server specification and supply, LINUX operating system install and setup, RNMS installation. Configuration Management: Setup of network management, parameter configuration, setting thresholds, network mapping customization, topology changes, user setup Performance Management: customizing of various aspects of network performance at the level required by each customer. Accounting Management: usage of network resources, reports. Fault Management: definition of what constitutes an alarm, severity definition, customizing event logging and notifications (eg. ), corrective actions when faults are encountered. Contact RuggedCom s Professional Services team or your regional sales manager to obtain more information and to receive a custom quote for the desired services and training required. RUGGEDCOM NMS Installation Requirements RUGGEDCOM NMS must be installed on a workstation that has one of the following operating systems installed: Microsoft Windows 7 (64 bit), English Microsoft Windows Server 2008 R2, English Debian Linux (Squeeze) RNMS 10

11 Order Codes Software: RUGGEDCOM NMS-SW - Size DVD Size: Network Size 128 Supports up to 128 nodes 256 Supports up to 256 nodes 1024 Supports up to 1024 nodes MAX Supports over 1024 nodes Notes: A node is any device with an IP address Software includes 1 year of support A 20 node demo is available for Windows 7, Windows 2008 server If the order code has XXX for the DVD field, the software will be provided via download. Extended support: RUGGEDCOM NMS-SUP Size Size: 128 For networks up to 128 nodes 256 For networks up to 256 nodes 1024 For networks up to 1024 nodes MAX For networks over 1024 nodes Professional Services Contact RuggedCom s Professional Services team or your regional sales manager to obtain more information and to receive a custom quote for the desired services and training required. Notes: 1 year of support is included in the software order Support quantity ordered specifies number of years of extended support after year 1. Siemens Canada Limited 300 Applewood Crescent, Unit 1, Concord, Ontario, Canada L4K 5C7 Tel: +1 (905) Fax: +1 (905) Toll Free: 1 (888) Technical Support Center Toll Free (USA & Canada): 1 (866) International: +1 (905) Support@RuggedCom.com 2013 Siemens Canada Limited Ethernet is a trademark of the Xerox Corporation. Patent Pending All specifications in this document are subject to change without notice. Rev 1p 10/18/13 For additional information on our products and services, please visit our web site at: RNMS 11