Building a PNR Format Comparison Display air availability A13SEPSFOBNA9A 113SEPSFOBNA9A Reference sell flight 01Y1 01Y1 Opposite availability A/R15SEP1P 1R1P Reference sell flight 01Y1* 01Y1* Price at best available fare 4PLFB WPNC Add names -RODRIGUEZ/SAM -RODRIGUEZ/SAM Move profile G*-RODRIGUEZ#C/1$NAME N*ACME-RODRIGUEZ#NAME Add residence phone 9*615 555-1234-H 9615 555-1234-H Store fare 4PQ WS Add ticketing date field 7TAW/00/09AUG 7TAW9AUG/ Request seats 4RA 4GA/N Basic Functions Logon to computer BSIAXXXXYY/GS SI*1234 Logoff the computer BSO$ SO* Display all work areas B$ *S* Assign ticket printer 4G#MK HMLMDT Assign Invoice Printer 4G#ML HMLMDI Display set address B$ or KGB #J Scroll MU,MD,MB,MT MU,MD,MB,MT Redisplay last help screen GR F* Encode/Decode City-Encode KC/PEORIA W/-CCPEORIA City-Decode KD/PIA W/*PIA Airline Encode KAC/AIR CANADA W/-ALAIR CANADA Airline Decode KAD/AC W/*AC Country Encode 4C* or 4C*J (first letter of country) HCCC/FRANCE Country Decode HG*CO* HCCC/FR Car Encode CRCALAMO W/-CRALAMO Car Decode CRCAL W/CR*AL Hotel Encode HCOMNI W/-HLOMNI Hotel Decode HCOM W/HL*OM Briefings Display Daily Briefing GDAYDDMM Y/AAL/JOT/MMMDD New Enhancements INFO READ Y/SAB/WOW Display Airline Briefing G/AIR/XX0 (XX= airline code) Y/SYS or Y/SYS/QUA Display an index for formats HELP A or HELP AMTRAK F*FOX/DRS Display geography atlas GMAPXX Y (XX=2 letter state code Y= first letter of city name) Display closest airport to city GMAPXX Y W/-CYCOLLINSVILLE, IL How HELP works HELP HELP Name Field Add name fields -MERTZ/ETHEL or MERTZ/F/E -1MERTZ/ETHEL or -2MERTZ/F/E Name field with name remarks LEE/ED@@12345@ -1LEE/ED@12345 Add name field remarks -1@/@@1234@ -1@1234 Add infant -SMITH/JIMMY*INF -1/SMITH/JIMMY.MSTR Display name field *N *N 1006 Copyright 2006, WORLDSPAN L.P. All rights reserved. 3011 Page 1 of 8
Format Comparison Phone Field Add agency phone field 9-Agent name 9WAS202-222-3737-A Add business phone 9WAS202 333-2345-B 9WAS202 333-1234-B Add residence phone 9WAS202 333-1234-H 9WASR/202-333-1233-H Change phone number 9X@WAS 212 333-1233 92@WASB/212 333-1233-H (X=phone field number) Move agency phone from profile G*#C/1$RICKY N*@#NM Display phone field *PP *P9 Received Field Add received field 6JACKIE 6JACKIE Change received field 6@NEW INFORMATION 6@NEW INFORMATION Display received field *H *P6 Delete received field 63@ 63@ Ticketing Add ticketing field 7TAW/00/12DEC 7TAW12DEC/ Show PNR as ticketed 7T/ 7T- Change ticketing date 7@TAW/00/13DEC 7@TAW13DEC/ Display ticketing date *TK *T Display ticket number *TK *T or *PAC Delete ticketing field 7@ 7@ Address Add client address 5-CB DRSMITH#5-CB1125 OAK ST#5-CBSAN DIEGO CA 91234 5/DR SMITH@5/1125 OAK ST@5/SAN DIEGO CA 91234 Add delivery address 5-CDJOHN REED#5-CD123 MAIN 5DL-DELIVER TO JOHN REED ST#5-CDSAN DIEGO CA 91234 Change second line of address field 52@/1126 OAK ST 512@1126 OAK ST Add a line to address field 52//SUITE 200 5/ Display address *MA *PAD Display delivery address *MA */ Frequent Flyer Add a Frequent Flyer 3SSRFQTVAA1234567-1.1 FFAA1234567-1.1 Delete a Frequent Flyer 32@ Removes and sends no message 32.XX Removes and sends message to airline Add Frequent Flyer for second 3SSRFQTVDLHK/DL123456-2 FFDL123456-2.1 passenger Display Frequent Flyer *G or *GF *FF Reference HELP FQTV F*FOX/FQTV/ADD PNR Remarks Add remark 5FREEFORM 5FREEFORM Add qualified remark 5.CAVIS ID 12345(Unique Car) 5C#AVIS ID12345 Historical remark 5.Z(freeform) 5H-(freeform) Change remark 5.C1@FREEFORM (unique)or 52@:/FREEFORM 52@FREEFORM (general) Insert remark 53/FREEFORM or 5.C3/FREEFORM 53/FREEFORM Accounting Fields Add account number to PNR 5-CA99999 DK999999 Booking agent override #BK (EZ#BK-37 37=agent sine) Page 2 of 8
Format Comparison Availability Basic availability A21NOVSANSFO8A 121NOVSANSFO8A More availability AD 1* Original availability A* 1*R Opposite availability A/R30NOV5P or A/R2P or A/R7D 1R30NOV5P or 1R2P or 1R#7 Direct flights only A/D Journey time A/J (European subscribers) Connection city A/STL 1MEM New boarding city A@DDEN 1*DDEN New destination city A@AHOU 1*AHOU Specific carrier A-DL 1-DL Redisplay current availability *A 1*R Specific time A11A 1*11A First available Q seat AS#22DECSANHNL-UA*Q 1SQ22DECSANHNL Availability from a fares display A.4F 123JUNDFWDEN#FQ Availability through link @AA@A13MAYIADSFO9A 113MAYIADSFO9A@AA Link availability from original A@AA (carrier)or A@1 (line number) 1@AA Return through link @A/R10JAN3P @QUA/1R10JAN3P Sell, Cancel and Rebook Reference sell flights 01Y1 or 01Y1* 01Y1 or 01V2H3 or 01Y1* Insert ARNK 0A or /2(enter) 0A (zero) Y or /2#Y Sell an open segment 0AAOPENY3DECATLRDUPS2 0AAOPENY3DECATLRDUDS2 Waitlist a flight 0L1Y1 01Y1LL Passive sell flight 01Y1@MK or 01Y1@HK- 011Y1HK or 01Y1GK AADF(airline code and agent sine) Cancel segment 2 and rebook new flt X2#0/F(from PNR) WC2M X2/3#0/V (from PNR) X2/01B2 (from avail)* Cancel segment 2 and rebook new X2#0/27DEC X2#0027DEC date Cancel all segments and rebook H XA#0/H WCAM Cancel multiple segments X3-5/7 X3-5#7 Cancel entire itinerary XI XI Cancel air segments only XA XA(all) Cancel single segment X5 X5 Insert Insert after segment 3 /3 /3 Insert segment 3 after segment 1 /1S3 /1/3 Insert ARNK /10A /1A Itinerary Pricing Price as booked 4P WP Price best available fare 4PLF@ (no rebook) WPNC Price best possible fare 4PLFQ (Quote) WPNCS Price at best available and rebook 4PLFB@ WPNCB Price as if in F class 4P.F WPQF Price as if child age 7 4PPC07 WPPCHD Price with name select 4P-N1.1 WPN1.1 Price with segment select 4PS1 WPS1 Price with Fare Type 4PLF@PGVT WPNCB#PGOV Price with stopover 4P-OX Page 3 of 8
Format Comparison Price with no penalty 4PFNP WPNC#XP Price with no restrictions 4PFNA Price with a connection 4P-X1/2 WPO1/2 Best BUY Quote options 4PLFQ (Quote) With 10% off certificate 4P*FEX/-10/TKTDSG WPQ//DP10 With $50 off certificate 4P*FEX/-$50/TKTDSG WPQ//DA50 or 4P*FEX/-T$50/TKTDSG With ticket designator 4P*FEX/-0/TKTDSG OSI/SSR Name select (all segments) 3SAN1.1SFML 3SFML-1.1 Add a request for special meal or 3SAVGML 3VGML wheelchair Change SSR 32@WCHR 312@WCHR Add OSI information 3OSIAC PTA TO FOLLOW 3OSI AC PTA TO FOLLOW Display SSRs *G (general facts) *P3(OAL) or *P4 (AA) Display OSIs *G Itinerary Remarks Add a remark prints on the bottom of 5IR-HAVE A NICE TRIP 5#HAVE A NICE TRIP itinerary Add a remark that prints after a 5S2*RM-SEATS RESTRICTED 5#S2SEATS RESTRICTED segment Delete itinerary remarks 52@ or 52-4@(multiple items) 52@ Display itinerary remarks *ML *# Display coded (unique remarks) *U or *M *P5 Seats Manual generic request 3SANSST 3NSST (all names all seats) Request non-smoking window 3SANSSW or 4RA or 4RA$NW 4GA/NW Request non-smoking aisle 3SANSSA or 4RA$NA 4GA/NA Request smoking window 4RA$SW 4GA/SW Request smoking aisle 4RA$SA 4GA/SA View seat map for segment 1 41* or 41* Y 4G*1 Sell specific seats 4RS1$25ABC 4G1/25ABC Cancel seat for segment 1 4RX1 4GX1 Cancel all seats 4RX 4GXALL Display seat assignments *S or *SGA *B Automated generic seat request 4RA 4GA/N Seat map by flight, class and date 421Y2AUGDTWPHL-NW 4G*NW21Y2AUGDTWPHL Form of Payment Add a credit card FOP 5$CCAX378211621491009P0108 5-AX378211621491009/D0108 Add a check FOP 5$CK 5-CK Change FOP 5$@5CCAX. 51@-*NEWFOP Get authorization number for card CK/VI373245677899199N0208/300/1 CK*VI373245677899199/300/CO 234567/CCO Verify credit card number CD/VI40055555010101NO0708 Display FOP *FP *- Store the Fare Store the fare 4PQ or 4P* (Ticket Record) WS Cancel the stored fare 4PQ@ WSD1 Store fare and carrier override 4P*CDL Page 4 of 8
Format Comparison Store fare and IT number 4P*FIT4TW4M Store fare with fare basis 4P*--HE7NR WPQHE7NR Request manual pricing 4/MR W#CTKT With stored fare quote 4/MRQ W#CTKT Issue Tickets Issue ticket, invoice and boarding pass EZ W# Issue invoice only EZL DIN#DPO Issue itinerary only EZN DIT#DPI Issue paper ticket EZT W#ETR With options (commission) EZ#K5 W#KP5 Service Fee EZ#SF10 W#SF10 Fares and Rules Availability from fares A.4F 123JUNDFWDEN#FQ Display tariff for all carriers 4FBNALAX13JUN FQBNALAX13JUN Display tariff for a specific carrier 4FBNASFO14MAY-DL FQBNASFO14MAY-DL Display tariff from availability 4F.A FSL1 General fares 4FCLTSEA FQCLTSEA-4 Update tariff display Change date 4F*13NOV FQ*13NOV Change destination 4F@ASEA FQ*ASEA Change boarding point 4F@DMIA FQ*DMIA Update tariff to EUROS 4F*@E FQ*E Fares and Rules (cont d) Change fare category 4F*GVX FQ*-GOV Change airline 4F*-CO FQ*-CO Display tariff in any other currency 4F*@GBP FQ*GBP Redisplay fares 4F* FQ* or FS* Display rule men from tariff display 4F.R1#MENU RD7*M Display rule summary from tariff 4F.R1 or 4F.R1#ALL RD1 PNR Retrieval Display PNR *-SMITH *-SMITH Display PNR from all branches *B-SMITH *-XXXX-SMITH Display PNR by PSEUDO *LQ4-SMITH *-LQ4-SMITH Display PNR by date *-SMITH#26AUG Display PNR by date and branch *B-SMITH#26AUG **B/26AUG-SMITH Display PNR by locator *8T7UUR *8T7UUR Display by flight number *AA76/13SEP-SMITH *AA76/13SEP-SMITH Display additional names *LT *0 Redisplay similar name list *L *L Flight Info Display in-flight service V* (from PNR) or V$1 (from avail) VI* or VI*1 (VA*1 from avail) View itinerary times V*US123/2NOV V*US123/2NOV FLIFO @UA@2123/11APR 2UA123/1APR or @UA@2123/11APR Display FLIFO from availability V$2 VA*2 Display FLIFO from PNR V**2 VI* Copy PNR Copy entire PNR EC ECAPD Copy itinerary only EC#IA EC Page 5 of 8
Format Comparison Copy passenger data only ECXI#*A/FP ECPD Profiles Display agency profile G* N*-Y6VO-@ Display company profile G**ACME N*ACME Display personal profile G*-SMITH*ACME N*ACME-SMITH Move profile once displayed G*#C/1$NAME NM Move specific lines from a profile G*C5/8 NM5#8 Blind move personal profile G*-SMITH*ACME#C N*ACME-SMITH#NM Display branch profile G*/B7M*ACME N*-B7MO-ACME Redisplay last profile G*R N* Redisplay by qualifier G*RQTW Redisplay company profile G*R2 N**L2 Redisplay personal profile G*R3 N**L3 Display profile lists G**#ALL (LVl 2) G**ACME#ALL (LVL 3) NLIST/ALL NUACME Redisplay all levels G*RALL N* Queues Queue count all queues QCT QC/ Queue count (specific) QC/45 QC/45 Access queue Q/9 or Q/9*C23 or Q/98*C23*D3 Q/9 Remove PNR from queue QR QR Place PNR on queue QEP/20 QGP/32/54 QP/20/11 or QP/32#54 Exit queue and ET or Ignore QX#E or QX#I QXE or QXI Queue Followup QF*C10*10SEP$ST 5Q-10SEP50/11 PNR Search QR86 QK#ALL List PNR display QLD/9 QLD/9*ALL Working queues EWR.HKALL Queue messages QUTC or QLMTC QUTC or QLMTC Miscellaneous Display connecting times KEC*JFK-AA or KEC*JFK T*CT-JFK Decode aircraft types HELP EQP72S W/EQ*72S Display flight frequency schedules S18MAYLONTYO S18MAYLONTYO Change segment 3 to HK.3HK.3HK Change multiple segments to HK.3.5HK.HKALL Change and add times to segment 3.3HK/340P715P Cancel segment without sending a.3xk.3xk message Use calculator 4C150X7/2-5#15 T@150*7/2#15 Use Base/Tax calculator 4F$305.50 (base from total) or 4F$B284.18 (total from base) TX/T305.50 TX/B284.19 Add 31 days to date 4F.CD23MAY//31 T@23MAY#31 Subtract 31 days from date 4F.CD23MAY/A31 T@23MAY-31 Determine currency conversion 4C@JPY/35000 DC#JPY35000/USD Determine local time KCD*HNL T*HNL Time between 2 cities KCD*NYC/PAR T*ETNYC/PAR Divide PNR D2 (passenger # to be divided) D2 Display Weather GWEA or GWEA BUE (city code) WEA/WX*BUE Determine mileage 4F/HNL/SFO/SLC WNHNLSFOSLC Display airline response *DR Page 6 of 8
Format Comparison Hotels Reference Help Hotels F*FOX/HOTEL/AVAILABILITY Request index of hotels by date HLSAN06FEB09FEB HOTSAN/6FEB-9FEB Request index of hotels after seg 2 HLS2/NP-2 HOT2/5AUG2 Request index of hotels by city HLSAN or HLDFW/CHY HOTDFW Request index of hotels by zip code HL/Z-97401 Request index by reference point HRP-DISNEYWORLD HOTFL-DISNEYWORLD Request index of reference points by HRPSMF city Request reference points by state HRPWA-SEA or HRPMO-A (state HOTMO-GATEWAY ARCH and first letter of city) Display complete availability HA3 HOT*3 or HOD*3 Direct sell a hotel HNP-SI123/D12JUN15JUN/R-A1K or 0HHLSI123/12JUN-3NT1/1A1K/GAGT HN7AUG9AUG2MEM/R-A1K/H-THE PEABODY- Availability by property code HAP-MCSEAWA/D8AUG9AUG1 HOD1209/8AUG-1NT1 Passive sell hotel segment (entry may vary by accounting system) HN@MK*SFO8DEC9DEC1/H- HOLIDAY INN MILL VALLEY/CF- 123456/S-@$707 E ELM$MILL VALLEY CA $94949/BC-R/RR-B2D Display Hotel Rules Rules from sold segment HRS2 Rules from inside link HR1 HRD*1 Rules from inside availability HR1 HRD*1 Sell a Room Reference sell hotel (with guarantee) Reference-sell from availability H0/G- CCVI1442780666666666EXP1206 H0L1/D20JUN22JUN2/R- C1K1R0/NM-NAME/G- CCVI1442780666666666EXP1206 0HHTHIGK1SFOIN8DEC- OUT9DEC/HOLIDAY INN MILL VALLEY/B2D/133.00SI@707 ELM ST#MILL VALLEY CA-94949/CF- 12345 0H1#2/GVI1442780666666666EXP120 6-SMITH 0H1#2/GVI1442780666666666EXP120 6-SMITH From availability H03/R-COR 0H1#3 (line number) To request hotel description: From segment HDS3 HOD#3 From availability HD3 HOD*3 Room description for segment 2 HD2*ROOM TYPES or HDS2*ROOM HOD2/ROOMS or HOD2/BOOK TYPES By property code HDHY12345 HODHY12345 Modify a sold hotel segment By date H@2/D13FEB15FEB HOM2D/13FEB-15FEB By room type H@2/R-A2D HOM2R/1A2D-1 By optional field H@2/CD-1234567 HOM2O/CD-1234567 Cancel optional field H@2/CF- To redisplay Complete hotel availability HA* or HA*8 HOT** or HOT*8 Hotel index HL* HOT** Hotel description HD* or HD*ALL HOD* Rules HR* Display more (scroll) HLD HLU HLT HOT*or HOT*1 Cars Request car availability with lowest CRA#4DEC5DECSTL CFSTL/04DEC-05DEC/8A-6P price Request car availability after segment 1 CRAS1/VICAR CF1/ICAR Page 7 of 8
Format Comparison Direct sell a car with flt segment Passive sell a car Reference sell from availability or sold segment Request availability from the index 0CARZEGK1SAN1JAN- 4JAN/ICAR/CF-12345 0C2 CRA2/VCCAR/ARR-9A/DT-1P/NM- NAME 0CARZENN1SAN5JAN-07JAN/ICAR CRNS1/CZE/VICAR/DT-9A/CD- 12345/FT-1235 CRN@MKSAN1JAN4JAN/CZE/VICA R/CF-12345 CRO2 or CRAS2/CAL Display a rule From sold segment CRRS2 From availability CRR1 CF*R2 Update availability request Update car type CRA/VLCAR CF*/LCAR Update car vendor CRA/CZE CF*-ZE Update date CRA/D07MAY09MAY CF*/07MAY Update Plan CRA/PW CF*W Update Category CRA/PGW CR*/G Display all car companies CRAG To display index Of vendors by city CRLDEN or CRLDEN/CZI CARDEN or CQLZIDEN To display Description (detail) From segment number CRDS2 From availability CRD3 CF*P3 For specific vendor and city CRDDEN/CZE CP*ZEDEN Of makes and models CRDDEN/CZE*MAKES To modify segment Dates(both) CR@4/D2SEP5SEP CM4/PD-2SEP/RD-5SEP Car Type CR@4/VCCAR CM4/CT-CCAR Optional fields: CR@4/CD-12345 CM4/CD-12345 Cancel optional fields CR@4/CD- CM/CD Return date CR@2/D-17MAY CM2/RD-17MAY Pickup date CR@2/D15MAY CM2/PD-15MAY To redisplay Rule CRR* CQ*R1 Description CRD* CQ*P1 Index CRL* Availability CRA* CF* Reference G/CAR/XXZ (XX = CAR CODE) Y/CAR (for list) Optional fields Corporate Discount /CD-123456 /CD-123456 ID /ID-12345 /ID-12345 Pickup /PUP- /PUP-LAXC28 Guarantee /G-CCAX.EXP10-07 /GAX EXP/10-07-SMITH Deposit /GPDEPAX EXP10-07 /GDPSTAX EXO10-07-SMITH CF*2 Page 8 of 8