DYL Sales Engine
Introduction The DYL Sales Engine is a simple yet powerful online lead management platform that comes fully equipped with an integrated outbound dialing system and email tools proven to increase office efficiency and, most importantly, increase lead closing rates. The Sales Engine is optimized to improve sales results when using Internet leads by automating the two most important factors when working with real-time Internet leads: speed-to-contact and follow-up persistence. Additionally, the service also facilitates outbound telemarketing with a built-in list dialer, turning any office into an outbound call center on-the-fly! About Internet Leads What are real-time, Internet leads? It's an interested customer looking online for goods or services in a variety of different industries including: Insurance, Mortgage, Education, or any other industry. How do leads work? A customer fills out an online request form with their contact information (name, phone number, email address, etc...). As soon as the customer enters their information it becomes a lead. This lead is then sold out to businesses, usually via email. These businesses then try to contact the lead to offer the prospect their products or services. Internet Leads Are Shared The customer's information can be distributed up to 5 times or more to competing businesses at the same instant! This creates a race to be the first to notice a lead in your email, then pick up the phone to dial the lead as quickly as possible. The consumer will now receive a barrage of phone calls from lots of different companies. Unfortunately, this barrage of calls may cause the consumer to become frustrated and not answer their phone again. Therefore, it is important to be the first company to contact a lead.
The DYL Solution for Leads Being the first to contact a lead is the single most important factor in turning the leads you receive into sales. DYL s Instant Lead Responder allows your office to automatically dial the lead s telephone number within 3 seconds, giving you and your sales team the ultimate edge over your competitors! Instant Leads Responder DYL s Instant Lead Responder hooks into leads from any lead vendor or any online form on the Internet. Potential clients will be amazed and impressed at the shear speed of the response. Here s how it works: When an online form is submitted, the Instant Lead Responder kicks into high gear ringing your office telephone, cell phone, or any phone, instantly. Answer the incoming call and press 1. At that moment the customer's phone begins to ring. This is a regular, person-to-person call between you and the lead. Have your DYL account pulled up to see all of the information from the lead on your screen. With DYL there is no more waiting on your email for new leads. Also, with DYL there is no more need to manually dial phone numbers for leads. Using the Instant Lead Responder increases your contact ratio, then your sales pipeline begins to fill up, and you start closing more sale. Quote Lead Call
Inside DYL View Leads at a Glance DYL centralizes all of your leads and allows you to manage them from somewhere other than your email inbox. The DYL Leads page allows you to quickly see the current status of each lead, including who the lead is assigned to, the latest notes on the lead and any scheduled appointments and follow-up call-backs. A Lead in DYL When dialing a lead using DYL you can leave a voicemail by just pressing the Voicemail button when you hear an answering machine. DYL shows all of the lead details. DYL also tracks the activities that have occurred related to that lead: Notes Phone Calls Appointments Emails Sent Uploaded Files
Be Persistent About Calling Leads After speed to contact, persistence is the second most important factor in converting leads into sales. On average, businesses are going to reach about 40% of their leads on the first call. If the lead is not reached on the first call then follow-up calls become the deciding factor in beating the competition and making the sale. Getting a lead on the phone could take as many as 5-7 follow-up calls. A study done by the Association of Sales Executives showed that 81% of sales happen after the fourth contact! Automatic Lead Follow-Up DYL s automatic call-backs allow your office to automatically follow-up with leads if they don t answer on the initial phone call. Customize a follow-up sequence of up to eight automatic call backs to ensure leads are followed-up with thoroughly and correctly. Simply have your DYL account open on you computer screen so if you don't reach a lead you can mark it as No Answer or Voicemail. Using these call results, the automatic follow-up calls kick on and ring you back automatically for your next follow up call. DYL's automatic call-backs provide a systematic approach to follow-up that has been proven to increase call volume, leading to higher contact ratios and more sales. The formula MORE CALLS = MORE SALES holds true when working leads!
DYL Features Appointments: Click-To-Dial: Often when selling to leads you will need to schedule an appointment to call your prospect back to complete the sale. Once a lead has entered the DYL system, you can dial the phone number automatically with one click on the telephone icon inside your account! DYL s Automatic Appointments call you back at that date and time, prompting you to call the lead back. Calling the potential client back exactly at the right time helps build rapport. Leave manual dialing in the past! With DYL manually picking up the phone and dialing numbers is obsolete! The appointment system comes with a built-in calendar that can sync with Google Calendar and Microsoft Outlook. You ll never have to worry about missing an appointment ever again. Campaign Dialer: Voicemail Drop: A big part of success is all about the number of calls you can make per hour when dialing a list. Every DYL account includes the Campaign Dialer, a calling tool that increases the volume of outbound calls you can make in one session. Whether calling out to leads or using the campaign dialer for a dialing session, never leave a voicemail manually again! The Campaign Dialer allows you to make up to 120 calls per hour without ever having to hang up your phone or manually dial a single number. Simply upload a spreadsheet into your account, click one button, and start automatically dialing through the list. Each account can pre-record an unlimited amount of voicemails. If you reach a prospect s voicemail box on a call through DYL, simply click the Voicemail button on the computer screen and move onto the next call while the system leaves your message automatically! Save more than 30-45 seconds per phone call and keep your sales reps fresh for an actual person, not a machine! Turn your office into an outbound call center in seconds and achieve maximum results!
About DYL DYL was founded by entrepreneurs with extensive knowledge of the lead industry, and has earned a reputation as one of the leading providers of lead management software and business phone solutions. Since launching in 2009, DYL has been working closely with businesses around the country to build solutions that increase books of business. z