We saw relatively high recruitment levels in Malaysia in 2011 as the government sought to encourage foreign investment and build a more skilled workforce by 2020 through broad initiatives, such as Talent Corporation (TalentCorp). Banking and finance firms recruited robustly in the first half of the year as banks carried out their regional expansion plans and grew aggressively. Although Malaysia remained relatively sheltered from global economic uncertainty, we saw less hiring activity in the second half of the year amidst rumours of mergers and acquisitions between local banks. The oil and gas sector hired most actively as many companies shifted their strategies from a broader global or regional focus and instead concentrated solely on Malaysia. As they rolled out several projects in 2011, we saw notable demand for accounting and finance, human resources and IT professionals. Consumerfocused businesses continued to hire and we saw active recruitment across the FMCG and pharmaceutical sectors, where there was notable demand for sales and marketing roles. There was also a strong surge in recruitment activity within the IT and telecommunications sectors as these companies increased headcounts rapidly at all levels in line with company expansion. Retaining talent was a key challenge for growing organisations, especially at the middle management level where we saw most demand. Organisations hired aggressively and competition for talent remained intense due to the limited pool of IT professionals looking for new jobs. Companies need to be flexible on the salaries they are prepared to offer if they wish to attract and retain the best people. Telecommunications companies continuously fought for a larger market share, leading to an increase in the volume of sales and marketing vacancies in this sector. While market sentiment is likely to remain cautious moving into 2012 as companies across the country continue to assess the global economic situation, we anticipate a constant demand for critical and replacement hires across the banking and finance, oil and gas, FMCG, pharmaceutical, IT and telecommunications sectors. With further encouragement from government initiatives, renewed foreign interest will promote economic growth in Malaysia and potentially lead to an increase in job volumes. Talent retention remained a key challenge across Malaysia as high-calibre professionals continued to be attracted to new opportunities. As multinational corporations consider Malaysia as a low-cost hub for its operations due to rising costs in neighbouring countries and continuing uncertainty in Europe, we expect the number of newly-created roles coming to market to increase. MALAYSIA Robert Walters Global Salary Survey 2012
ACCOUNTING&FINANCE ACCOUNTING&FINANCE ACCOUNTING&FINANCE RobertWaltersGlobalSalarySurvey2012 335 Ouraccounting&financedivisionrecruits midtoseniorlevelaccountingandfinance professionalsacrossallcommercial industries.keysectorswerecruitforinclude manufacturing,engineering,oilandgas, FMCG,retail,telecommunications,IT,media andbroadcasting,marketresearch,real estate,education,pharmaceuticalsand healthcare. Theroleswespecialiseinrangefromtypical accountingrolestobusinessfinancepositions, suchasfinancialplanningandanalysis, corporatefinance,internalaudit,tax,systems accountingandprojectfinancing.our establishedclientbaseincludesmalaysian andmultinationalcompanieswithlocaland regionalrecruitmentneeds. MarketOverview Recruitmentlevelswerehighforthefirsthalf oftheyearacrossallindustrieswithamix ofreplacementandgrowth-focusedhiring takingplace.employerswereoptimisticabout theirfutureprospectsandwereconstantlyon thelookoutforhigh-calibreandexperienced candidates. Stricterinternalcontrolsandanewregulatory financiallandscapegeneratedadditional audit-relatedjobs.internalauditorswhowere willingtotravelextensivelyintheregionwere inhighdemand.moregenerally,accountants with3-4years'experienceina'big4'firm weresoughtbybothglobalmncsandsmes inavarietyofaccountancyroles. Theoilandgassectorhiredmostactively asroleswithaglobalorregionalfocus weremovedintomalaysiafromoverseas. Managementaccountants,financemanagers andfinancialanalysts,withnotablerecruitment attheseniorlevelwereallhighlyindemand. Accountantswithbothstrongcommercialand businessskillswereparticularlysought-after. Withconsistentlevelsofrecruitment throughouttheyear,candidatesoverall werepositiveaboutseekingnewroles. However,manywereonlypreparedtomove forpositionswitharegionalratherthanlocal focus. Thesecandidateswhodidmakeacareer moveexpectedsalaryincrementsof20-30%, afigurethatwasgenerallyachievedbythose withspecialistskillsetsinacandidate-short market.generalsalarylevelsfor2011 remainedsimilartothoseobservedfor2010 althoughwedidseesomenotableincreases, forexample,financialcontrollerswithinlarge organisationsreceiveduptorm300k+in 2011comparedtoamaximumofRM260k+in 2010. Outlookfor2012 Weanticipatedemandfortopaccountingand financetalentwillremainstrong,followingthe governmentstimulusaimedatgrowingforeign directinvestments(fdi). Hiringlevelsarelikelytoremainsteady throughouttheyearasfirmsprimarilyfocus oncriticalhires.industriesweforeseehiring activelyincludemanufacturing,oilandgas, retailandfmcg,whicharelikelytocontinue growingaswemoveinto2012. Specifically,weexpecttoseedemandfor headsoffinance,chieffinancialofficersand managementaccountantsascompanies continuetogrowandasoverseascompanies setupinmalaysia.thesefirmswillrequire seniorfinanceprofessionalstoassistinthe developmentofnewoffices.asbusinesses seektoimplementgrowthplansandenter newmarkets,analyticalvacanciesarealso likelytocometomarket. Employerswillbeparticularlykeentohire candidateswithoverseasworkexperience andadvancedqualifications,suchasacca, CIMA,CPA,MIAoranMBA.Candidateswill becautiousbeforemovingrolesandfirms willneedtooffercompetitivepackagesand attractivecareerprogressionopportunities toconvincegoodcandidatestomove. Professionalschangingroleswillcontinueto commandsalaryincreasesofaround20-25%.
ACCOUNTING&FINANCE ROLE PERMANENT SALARYPERANNUMMYR 2011 2012 ACCOUNTING&FINANCE ChiefFinancialOfficer RM260-500k RM273-500k FinanceDirector-LargeOrganisation RM240-320k RM300-360k FinanceDirector-Small/MediumOrganisation RM192-280k RM240-300k FinancialController-LargeOrganisation RM170-300k+ RM200-300k+ CorporateFinance(6+yrs exp) RM140-210k+ RM140-210k+ FinancialController-Small/MediumOrganisation RM145-220k+ RM180-220k+ TaxManager RM145-200k RM145-200k CommercialManager RM110-180k RM120-180k TreasuryManager RM140-190k RM150-190k PricingManager RM110-180k RM120-180k FinanceManager(4-6yrs exp) RM105-150k RM105-150k CreditController(6+yrs'exp) RM80-144k+ RM96-144k+ FinancialAnalyst(6-10yrs exp) RM68-120k RM85-120k InternalAuditor-Director RM240-300k+ RM252-300k+ BusinessAnalyst(6-10yrs exp) RM82-115k RM85-120k InternalAuditor-Manager RM80-115k RM96-120k CostController(6-10yrs exp) RM78-120k RM85-144k FinanceManager(0-3yrs exp) RM78-105k RM84-105k FinancialAnalyst(3-5yrs exp) RM54-96k RM54-96k Auditor(8yrs exp) RM100k+ RM120k+ Auditor(3-5yrs exp) RM46-88k RM48-88k CostAccountant(3-5yrs exp) RM60-85k RM60-85k TaxAccountant-Senior(6+yrs exp) RM60-80k+ RM84-80k+ BusinessAnalyst(3-5yrs exp) RM50-78k RM50-78k Accountant(3-5yrs exp) RM45-72k RM48-84k TaxAccountant(3-5yrs exp) RM40-85k RM48-85k AccountsPayable/Receivable(3-5yrs exp) RM42-84k RM48-84k ACCOUNTING&FINANCE NB:Figuresarebasicsalariesexclusiveofbenefits/bonusesunlessotherwisespecified. RobertWaltersGlobalSalarySurvey2012 336
BANKING&FINANCIALSERVICES FRONTOFFICE BANKING&FINANCIALSERVICES-FRONTOFFICE BANKING&FINANCIALSERVICES-FRONTOFFICE RobertWaltersGlobalSalarySurvey2012 337 Ourbanking&financialservicesdivisionhas establishedboutiqueteamswhichspecialise inrecruitingforfront,middleandbackoffice functions.thefrontofficedivisionrecruits forthewealthmanagement,corporateand institutionalbanking,fundmanagement, capitalmarkets,privateequityandventure capitalsectors.keyfinancialservices organisationswerecruitforincludeleading localandforeignbanks,fundmanagement, privateequity,securitiesandinsurancefirms, aswellasregulatorybodies. MarketOverview Therewasactivehiringatthebeginningof theyear,primarilywithinleadinglocalbanks thathadcreatedrolestosupportexpansion plans.withinthefrontoffice,severalfirms continuedseekingrelationshipmanagers andcreditanalystsfortheircommercialand corporatebankingfunctions.experienced privatebankerswhocouldmanagehighnet worthclientswerealsoinveryhighdemand. However,recruitmentlevelsdecreasedslightly duringthesecondhalfoftheyearassome banksannouncedpossibleconsolidation dealsandthemarketbecamemoreuncertain globally.despitethistrend,westillobserveda constantstreamofnewroleswithincorporate banking,onbothagrowthandreplacement basis. Asbanksannouncedpossibleconsolidation plans,candidatesbecamemorecautious astheyearprogressed.manyprofessionals werealsoreluctanttochangejobsasthey approachedyear-endandawaitedpossible bonusandsalaryincrementsinearly2012. Thosecandidateswhodidmoveroleswere generallyabletosecuregoodsalaryrises, someupto20-30%. Overallfrontofficesalarylevelsincreased slightlyduringtheyear,forexample,an investmentbankerattheanalystlevelreceived RM85-150kin2010andRM89-180kin 2011. Outlookfor2012 Weexpectgeneralhiringactivitytoremain consistentthroughouttheyearasmost financialservicesorganisationsinmalaysia continuetheirbusiness-as-usualapproach. However,employersmaybecomemore cautiousinlightofbroaderglobaleconomic uncertainties,withdrawn-outrecruitment processesasforeignbanksareforcedto gainadditionallevelsofapprovalfornew headcount. Weexpecttoseestrongcorporateand commercialbankingrelationshipmanagers tobeparticularlysought-after.continuing thetrendwitnessedin2011,relationship managersandprivatebankerswillcontinueto behiredbybankstomanagehighnetworth clients. Weforeseethatoverallsalarylevelswillrise acrosstheboardforfrontofficeprofessionals whoareabletohelpbanksmeettheirsales targets.
BANKING&FINANCIALSERVICES MIDDLE&BACKOFFICE BANKING&FINANCIALSERVICES-MIDDLE&BACKOFFICE BANKING&FINANCIALSERVICES-MIDDLE&BACKOFFICE RobertWaltersGlobalSalarySurvey2012 338 Ourbanking&financialservicesrecruitment divisionhasestablishedboutiqueteamswhich specialiseinfront,middleandbackoffice functions.ourmiddleandbackofficedivision recruitsintheareasoffinance,operations, projects,governance(internalauditand compliance)andriskmanagement. Keyfinancialservicesorganisationswerecruit forincludeleadinglocalandforeignbanks, fundmanagement,privateequity,securities andinsurancefirms,aswellasregulatory bodies. MarketOverview Wesawrobusthiringactivityinthefirsthalfof theyearwithinbankingandfinancialservices asbankswerekeentoexpandinasia. Newly-createdexpansionrolesdominated thelandscapeasbanksimplemented growthplansandhiredprojectmanagersfor business,operationsanditfunctions. Althoughhiringlevelsdippedinthesecond halfoftheyearasaresultofconsolidation acrossthebankingsector,wecontinuedto seerecruitmentinsomeareas.specifically, managementreporting,creditriskand complianceprofessionalswereallhiredand salarylevelsrosemarginallyformiddleand backofficeprofessionalsfrom2010to2011. Asanexample,acomplianceprofessionalat theanalystlevelreceivedrm48-99kin2010 andrm52-109kin2011. Finance Accountantswith Big4 experience,basel IIandIFRSexperience,projectmanagement andsixsigmabusinessstrategyknowledge wereallindemandskillsetsin2011.finance professionalswithstrongbusinessand planninganalyticsskillswerehighlymarketable asbusinessesrequiredstrongfinancial support. Governance Asin2010,wesawdemandforShariah complianceadvisoryandislamicfinance professionals.internalauditorswithcredit backgroundswerealsosought-afteratthe managertoavplevelswithincorporateand investmentbanking. RiskManagement Demandforprofessionalsremainedstrong acrosscredit,marketandoperationalrisk. Employerssoughtcandidateswithstrong technicalskillstoperformmarketanalytics andquantitativeanalysistoassessmarket risk.companiesgenerallysourcedcandidates locallybutwerewillingtoconsideroverseas professionalsforrolesrequiringmore experience. Operations Wesawactiverecruitmentforprofessionals specialisingincashmanagement,client servicesandtreasuryoperations.asbanks lookedtocentralisetheiroperationsfunctions andneededastrongteamtomanagethese migrationprojectstherewasalsoarisein operationalprojectmanagementpositions. Individualsattheseniorlevelwereparticularly sought-afterasaresult. ProjectManagement Asbanksundertooklarge-scaletransformation projects,wesawcontinuousdemandfor projectmanagerswithlean,sixsigma andfinancialservicesexperience.these professionalswereinhighdemandtodeliver continuousprocessimprovementand reengineeringinitiatives. Outlookfor2012 Withinfinance,professionalswith Big4, BaselII,IFRS,SixSigmaand/orbusiness analysisexperiencewillbefurthersought-after movinginto2012duetotighteningregulatory controls. Forgovernance,weanticipatethat Shariah-focusedcomplianceroleswill continuetobeindemand.marketrisk professionalswillalsoberequiredfor quantitativeandanalyticalrolestohelpbanks assessrisk. Asbanksbecomemoreaggressivein expandingtheirregionalheadcount,project managerswhocanleadcentralisationand integrationinitiativesoftheiroperations functionswillberequired. Overall,candidatesarelikelytoremain optimisticinthejobsmarket,butmanywill scrutiniseeachopportunitybeforeaccepting arole.inparticular,professionalswillbeless likelytojoinbanksthatarerumouredtobe involvedinacquisitiondeals.however,the opportunitiesexistinginthesebanksare extensiveandcanpotentiallysignificantly enhanceanindividual scareer. Individualsindemandarelikelytoexpect significantsalaryrisesintherangeof25% whenmovingrolesduetothescarcityoftalent inthemarket.generalsalarylevelsarealso likelytorise,particularlyforprofessionals specialisingincompliance.theseindividuals arelikelytoreceiveahigherstartingsalary attheavplevel.forexample,acompliance professionalearningrm109-212kin2011is likelytoreceiverm114-240kin2012.
BANKING&FINANCIALSERVICES ROLE PERMANENTSALARYPERANNUMMYR ANALYST AVP VP 2011 2012 2011 2012 2011 2012 BANKING&FINANCIALSERVICES FrontOfficeBanking InvestmentBanking RM89-180k RM90-200k RM180-288k RM200-300k RM288k+ RM300k+ PrivateBanking RM70-120k RM70-160k RM120-220k RM160-260k RM220k+ RM260k+ PrivateEquity RM84-160k RM90-180k RM160-264k RM180-300k RM264k+ RM300k+ DebtCapitalMarkets RM69-140k RM75-180k RM140-238k RM180-300k RM238k+ RM300k+ EquityCapitalMarkets RM69-140k RM75-180k RM140-238k RM180-300k RM238k+ RM300k+ TradeSales RM60-80k RM60-100k RM80-200k RM100-240k RM200k+ RM240k+ CorporateBanking RM58-110k RM60-180k RM110-216k RM180-300k RM216k+ RM300k+ Cash/TreasurySales RM60-120k RM70-150k RM120-220k RM150-240k RM220k+ RM240k+ CommercialBanking RM47-108k RM50-150k RM108-145k RM150-300k RM145k+ RM300k+ PriorityBanking RM47-79k RM50-150k RM79-144k RM150-200k RM144k+ RM200k+ BankingOperations TreasuryOperations RM42-78k RM42-78k RM78-174k RM78-180k RM174k+ RM180k+ CashManagement RM40-78k RM40-78k RM78-174k RM78-174k RM174k+ RM174k+ CreditAdministrations RM40-66k RM40-66k RM66-174k RM66-174k RM174k+ RM174k+ Custody RM40-72k RM40-78k RM72-156k RM78-180k RM156k+ RM180k+ TradeSupport RM40-78k RM40-78k RM78-162k RM78-168k RM162k+ RM168k+ CorporateGovernance Compliance/Legal RM52-109k RM59-114k RM109-212k RM114-240k RM212k+ RM240k+ MarketRisk RM49-120k RM49-120k RM120-241k RM120-241k RM241k+ RM241k+ OperationsRisk RM48-108k RM48-108k RM108-222k RM108-222k RM222k+ RM222k+ InternalAudit RM45-98k RM45-102k RM98-212k RM102-212k RM212k+ RM212k+ CreditRisk RM45-96k RM45-102k RM96-198k RM102-212k RM198k+ RM212k+ FinancialAccounting StrategicPlanning&Analysis RM50-84k RM50-90k RM84-156k RM90-162k RM156k+ RM162k+ FinancialControl&Tax RM42-84k RM42-90k RM84-156k RM90-156k RM156k+ RM156k+ MISReporting RM36-54k RM48-60k RM54-96k RM60-108k RM96k+ RM108k+ FundAccounting RM42-78k RM42-78k RM78-108k RM78-144k RM108k+ RM144k+ ProjectManagement Operations RM42-60k RM48-84k RM60-108k RM84-144k RM108k+ RM144k+ Business RM42-60k RM42-84k RM60-144k RM84-180k RM144k+ RM180k+ BANKING&FINANCIALSERVICES NB:Figuresarebasicsalariesexclusiveofbenefits/bonusesunlessotherwisespecified. 339 RobertWaltersGlobalSalarySurvey2012
HUMANRESOURCES HUMANRESOURCES HUMANRESOURCES RobertWaltersGlobalSalarySurvey2012 340 Ourhumanresourcesdivisionspecialises intheplacementofmidtoseniorlevelhr professionalsintothefinancialservicesand commercialsectors.werecruitforspecialist HRpositionsrangingfromadministrators andofficersthroughtohrdirectorandvp levelrolesacrossallmarketsectors.the specialistroleswerecruitforinclude:change management,hris(hrinformationsystems), compensationandbenefits,employeerelation, HRbusinesspartners,HRprojects,in-house recruitment,learninganddevelopmentand organisationaldevelopment. MarketOverview Therewasstrongandstabledemandfor HRprofessionalsthroughout2011.Hiring trendsweresimilarto2010,withcontinued demandforhrgeneralistsandresourcing professionals. Bankingandfinancialservicesfirmshired mostactivelyinthefirsthalfoftheyearas manyimplementedtransformationchanges andsoughtprofessionalswithchange managementexperiencetoleadthese transitions. TheFMCGandretailsectorsalsohired actively,seekingtalentanddevelopmentand compensationandbenefitsspecialists,aswell ashrbusinesspartners. Anumberofcompaniescentralisedtheir HRfunctionstocreateonesingledivisionof excellence,whichwouldberesponsiblefor coreactivitiessuchasrecruitment,training andemployeeservices.hrrelationship managerswerethereforeindemandto supportspecificbusinessdivisionsintheir day-to-dayhrrequirementsunderdirection fromthesecentralisedfunctions. Candidatesweregenerallypositiveand activelysoughtnewopportunities,however, wesawashortageofprofessionalsatthe middlemanagementlevel(i.e.with5-10 years experience).mostcandidatesthatwere lookingfornewjobswereeitherjuniorstaffor HRdirectorswith15-20years experience. OverallsalarylevelsforHRprofessionalsrose duringtheyear.ahrdirectorwhoreceived RM120-220kin2010onaveragecould commandrm130-240kin2011.those professionalslookingtomoverolestypically expectedlargesalaryincrementsof20-30%, althoughsomewithin-demandskillsets soughtincreasesofupto35%. However,despitecompaniesneedingto remaincompetitiveonsalariesinorderto securetheirfirstchoicecandidate,most typicallyreceivedaveragerisesof20-25% whenchangingpositions. Outlookfor2012 Recruitmenttrendswillremainconsistentin 2012withfirmsseekingsimilarskillsetsto 2011.AlthoughMalaysiaremainsrelatively insulatedfromglobalmarketuncertainty, bankingandfinancialservicesinstitutionsare likelytoremaincautiousinthefirstquarter. Internationalbanksinparticularwillfocus onbusiness-criticalhiresandwithadditional levelsofapprovalrequired,hiringprocesses maybedelayed. Incomparisontothis,weexpectincreased activitywithcommerceindustriesasnew internationalbusinessesenterthemalaysian market,particularlywithinthefmcg,oiland gasandmanufacturingsectors. Withthegovernmentencouragingthisforeign investment,wedoanticipatecontinued recruitmenttofollowinotherareas.where thisisthecase,companieswillrequire experiencedhrprofessionalstohelpsetup newoperations. Recruitmentspecialists,sharedservices professionalsandhrbusinesspartnerswill alsocontinuetobeindemand.however, strategichrmanagerswillbemorehighly sought-afterthanoperationalday-to-dayhr managersasfirmsrequirethesenicheskills. Althoughcandidateswillbecautious,they willstillcontinuetoconsidertheircareer options.however,jobsecuritywillbea keyconcernforjobseekersand,tomake themoveworthwhile,mostwillseekgood salaryincrements.however,learningand developmentspecialists,compensation andbenefitsprofessionalsandhrbusiness partnerswillbeabletocommandsalaryrises ofupto35%,astheirhighlymarketableniche skillsetswillbeincreasinglyindemand.most candidatesshouldcontinuetoreceivesalary increasesof20-25%whenmovingjobs. Overallsalarylevelsaresettorisein2012:as anindicator,ahrdirectorwith5-10years' experiencewhoreceivedrm130-240kin 2011shouldreceiveRM180-265kin2012.
HUMANRESOURCES ROLE PERMANENTSALARYPERANNUMMYR 5-10YRS'EXP 10+YRS'EXP 2011 2012 2011 2012 HUMANRESOURCES HRDirector RM130-240k RM180-265k RM240-380k RM265-420k+ OrganisationDevelopment RM85-150k RM96-168k RM150-240k RM168-300k TalentManagement RM85-150k RM96-168k RM150-210k RM168-220k HRBusinessPartner RM80-140k RM90-144k RM140-210k RM144-210k Compensation&Benefits RM75-130k RM96-144k+ RM130-185k RM144-240k HRManager RM75-120k RM96-144k RM120-190k RM144-216k RecruitmentSpecialist RM50-90k RM60-120k RM90-140k RM120-144k TrainingSpecialist RM60-105k RM84-120k RM105-145k RM120-168k HRInformationSystems(HRIS) RM70-85k RM70-96k RM90-130k RM96-144k HUMANRESOURCES NB:Figuresarebasicsalariesexclusiveofbenefits/bonusesunlessotherwisespecified. 341 RobertWaltersGlobalSalarySurvey2012
INFORMATIONTECHNOLOGY INFORMATIONTECHNOLOGY INFORMATIONTECHNOLOGY RobertWaltersGlobalSalarySurvey2012 342 Ourinformationtechnologydivisionspecialises inpermanentandcontractrecruitment withinbankingandfinancialservices, telecommunications,commerceand consulting.werecruititprofessionalsin technical,operationalandstrategicpositions. Theserangefromanalystprogrammers, systemsengineers,solutionarchitects, pre-salesconsultants,technicalconsultants, programmemanagersandinfrastructure architects,throughtochiefinformation officers. Inadditiontopartneringcloselywithblue-chip companies,wealsorecruitformanysmall tomediumenterprisesinklangvalleyand Cyberjaya.Withexcellentindustryexperience andlocalknowledge,ouritspecialist recruitmentdivisionstrivestosettheindustry benchmarkforahighlevelofservicequality andspeedofdelivery. MarketOverview Themarketwasextremelybuoyantduring 2011withnumerousrolescomingtomarket acrossavarietyofindustries.organisations hiredaggressivelyfromanincreasinglylimited poolofitprofessionals. WesawstronghiringlevelsacrosstheIT,oil andgasandmanufacturingsectors,allof whichexperiencedgrowth.wealsosawa significantnumberofitsharedservicesroles beingrecognisedascompaniesoutsourcedit planningtomalaysianitcompanies. Servicedeliveryprofessionalswerealso sought-after,whileitprojectmanagerswerein particularlyhighdemandascompaniessought toexpandtheirinfrastructureandimprove theirnetworks.oilandgasandmanufacturing businessesrolledoutnewprojectsduringthe yearandsetupcallanddatacentres,which ledtodemandforitprofessionalstosetup andmanagethesefunctions.inthebanking andfinancialservicessector,implementation andnetworkmanagerswererecruitedtoroll outsapsystemsasfirmssoughttoimprove securityandproductivity. High-qualitycandidateswerepositiveabout thejobsmarketandactivelylookingtomove, however,manywerealsoawareoftheir worthandwerethereforeveryparticular whenconsideringnewopportunities.those whomovedrolestypicallyreceivedsalary incrementsof20-30%.alackoftalentinthe marketledtothebestcandidatesreceiving bothmultipleoffersandcounter-offersfrom existingemployerswhofoughttoretainkey staff. Duetothetalentshortageinthemarket, employersweregenerallywillingto considerinternationalcandidates.thiswas particularlyevidentforrolesrequiringniche, new-to-marketskillsets,suchassmartphone applicationdevelopment. Contract Ournewcontractingdivisionwassetupin 2011tomeetthegrowinginterimdemands ofcompanies.asorganisationsincreasingly focusoncostand/orimplementlarge-scale projectsrequiringadditionalmanpowerthis areawillcontinuetoexperiencegrowth.in particular,large-scaleinfrastructureprojects initiatedbythegovernmentarelikelytocreate furtherdemandfortheseprofessionals. Outlookfor2012 Weexpecthiringwillremainbuoyantin2012, withaninfluxofsharedandmanagedservices withinbusinessescreatinghighvolumesofit jobs.duetosupportfromcentralgovernment, theoilandgasandmanufacturingsectors arelikelytohireactively.bankswillalso bekeentoboosttheirinfrastructureand security,whichwillresultindemandfor systemsandnetworkingmanagers.however, theseprojectsmaybeshelvedifthemarket becomesmoreuncertain. Asin2011,talentedindividualswithSAPskills andprojectmanagerswillcontinuetobehired. Duetothetalentshortageinthemarket, employerswillbeincreasinglyopentohiring candidateswithinternationalexperience. Althoughprofessionalswillbeoptimistic abouttheirchancesofsecuringanewjob, theywillremaincautiouswhenchoosing whethertoacceptanoffer.employersable toofferimprovedremunerationandcareer developmentopportunitieswillbebestplaced tosecurethebesttalent. Wheretheydomovejobs,candidateswith specificin-demandskillsetsshouldbeableto commandsalaryrisesofaround20-30%.in particular,weanticipatethatsapconsultants whoreceivedrm100-150kin2011will receiverm100-240kin2012.
INFORMATIONTECHNOLOGY ROLE PERMANENT SALARYPERANNUMMYR 2011 2012 INFORMATIONTECHNOLOGY Management ChiefInformationOfficer/ChiefTechnologyOfficer RM350-420k+ RM350-420k+ ITDirector RM280-350k+ RM280-350k+ ITProgrammeManager RM200-260k RM216-260k ServiceDeliveryManager RM120-192k RM120-216k ProjectManager RM120-192k RM120-192k ERP/BusinessApplication SAPConsultant RM100-150k RM100-240k Consultants-Functional RM95-130k RM95-180k BusinessAnalystManager RM90-120k RM90-144k Consultants-Technical RM75-100k RM75-120k ApplicationSupportAnalyst RM50-70k RM50-84k SoftwareDevelopment&Application DevelopmentManager RM110-135k RM120-168k SolutionArchitect RM100-125k RM120-168k Java/J2EESoftwareEngineer RM85-110k RM85-120k TestManager RM80-105k RM102-156k C++SoftwareEngineer RM70-95k RM85-120k ABAP RM60-80k RM60-120k.Net/C#SoftwareEngineer RM58-75k RM85-120k SoftwareDeveloper RM55-70k RM85-120k SystemsAdministration InfrastructureManager RM120-150k RM120-168k InfrastructureTeamLeader RM85-105k RM85-110k Voice/NetworkEngineer RM75-90k RM75-96k ITBusinessAnalyst RM65-75k RM65-108k DatabaseAdministrator RM60-75k RM60-84k ServerAdministrator RM50-60k RM60-84k DesktopSupportAnalyst RM40-48k RM48-60k HelpDeskSupportAnalyst RM40-45k RM48-60k ITSecurity,RiskandControl ITSecurityAnalyst RM100-125k RM100-125k ITAuditor RM85-105k RM85-120k INFORMATIONTECHNOLOGY NB:Figuresarebasicsalariesexclusiveofbenefits/bonusesunlessotherwisespecified. 343 RobertWaltersGlobalSalarySurvey2012
SALES&MARKETING SALES&MARKETING SALES&MARKETING RobertWaltersGlobalSalarySurvey2012 344 Ourestablishedsales&marketingdivision specialisesintheplacementofpermanent candidatesatmidtoseniormanagement levels.werecruitprimarilyforthefollowing sectors:fmcg,retailandluxurybrands, media,advertisingandentertainment, pharmaceuticalandhealthcare,supplychain andlogistics,financialandprofessional services,telecommunicationsandinformation technology. MarketOverview Recruitmentlevelswerehighthroughout 2011asfirmsfocusedonhiringbrandingand marketingprofessionals.despitethis,wedid seeaveryslightdipinhiringactivityinthelast quarterwhenindividualspreferredtoremain intheirexistingrolesasbonuspayoutsdrew nearer.overall,recruitmentlevelsweresimilar to2010andwesawamixofreplacementand newly-createdrolescometomarket. Wesawanincreaseindemandformarketing managers,customerdevelopmentmanagers andtrademarketers.asmorecompanies launchednewproductlinestosatisfy consumerdemandin2011,brandmanagers wererequiredtorunthesecampaigns. However,salariesstagnatedforthose professionalsbetween2010and2011,which ledtothembecomingmoremotivatedto changejobs. FinancialServices Clientsandcandidatesinfinancialservices bothremainedcautiousin2011.withinbanks, wesawmostdemandforcommunications professionals.creditcardunitshired aggressively,withprofessionalsspecialising inbankingcrm,analytics,co-brandingand cardacquisitionindemand.whenmoving jobs,candidateswerewarybeforeaccepting offersduetorumoursoffutureconsolidation withinthesectorandconsequentlysought rolesininternationalorganisations.candidates indemandtypicallyreceivedsalaryrisesof upto30%whenmovingjobsasbankswere keentosecuretheseprofessionalsfortheir organisation.withincreasingcompetition, bankssoughtcandidateswhocouldhelp themdifferentiatetheirproductsfromtherest ofthemarket. FMCG/Healthcare/Pharmaceutical Formarketingrolesintheconsumersector, employerssoughtprofessionalswithspecific relevantexperience.withinfmcg,for example,organisationswereparticularly stringentonindustryexperience,while healthcareandpharmaceuticalcompanies soughtindividualswhohadmanagedsimilar productlinespreviously. IT&Telecommunications AcrosstheITandtelecommunications sectors,wesawnotablehiringactivity duringthefirsthalfoftheyearasthemarket becameincreasinglycompetitive.however, recruitmentlevelsfellandthenremained steadyforthesecondhalfoftheyear.as telecommunicationscompaniessought growthinnewmarkets,theyhiredsales andmarketingprofessionalscapableof enticingnewconsumers.becauseofthis demand,someprofessionalsfromanfmcg backgroundmovedtotelecommunications businesses. Specifically,accountmanagers,regional salesspecialists,businessdevelopment professionals,segmentmarketersandchannel marketeerswereallsought-after.candidates generallyreceivedincreasesofaround20% whenmovingroles. Outlookfor2012 Weexpecthiringlevelswillremainconsistent in2012.creditcardbusinesseswillrecruit marketingprofessionalsexperiencedincard acquisitions,usageandbusinesscrm. AcrosstheFMCG,healthcareand pharmaceuticalsectors,hiringwillbemostly consistentduetorelativelystrongbusiness performanceintheseindustries.theremay beaslowdowninpharmaceuticalswithmost companiesinthissectorforeignmultinationals whocouldbeaffectedbyuncertainconditions globally.however,weanticipatethatthese businesseswillcontinueseekingproduct, marketingandsalesmanagersalthough theseprofessionalsarelikelytoremainintheir existingpositionsin2012astheywaitforthe markettoimprove. IntheFMCGandpharmaceuticalsectors, similarbrandingandmarketingroleswillbe indemand,althoughtrademarketersand consumerinsightsprofessionalswillalsobe sought-after.candidatesinfmcgseekinga jobchangearelikelytoreceiveincreasesof 15-20%duetohighdemandfortheseskill sets. WeexpectactivehiringlevelsinITand telecommunicationsin2012,primarilydueto thecontinuingstrengthofcompaniesoffering mobilephonesandaccompanyingservices. Telecommunicationsoperatorswillincreasingly focusondifferentiatingtheirproductsfrom theircompetitorsastheyseektodrawalarger consumerbase,therebycreatingdemandfor segmentmarketeers,channelmarketeers, regionalsalesmanagersandcrmspecialists.
SALES&MARKETING ROLE PERMANENT SALARYPERANNUMMYR 2011 2012 SALES&MARKETING MarketingDirector RM280-420k RM300-480k SalesDirector RM280-420k RM300-480k GeneralManager-Sales/Marketing RM215-240k RM215-260k Sales&DistributionManager RM180-210k RM180-215k RegionalSalesManager RM144-168k RM144-180k MarketingManager RM160-180k RM160-215k NationalSalesManager RM144-180k RM160-180k MarketingResearchManager RM130-144k RM130-156k CorporateAffairsManager RM120-150k RM120-150k PRManager RM120-144k RM120-144k CategoryManager RM120-150k RM120-150k DivisionManager RM115-130k RM115-130k BrandManager RM100-120k RM100-120k KeyAccountManager RM96-120k RM96-120k ProductManager RM90-96k RM90-96k AccountManager RM90-100k RM90-100k SALES&MARKETING NB:Figuresarebasicsalariesexclusiveofbenefits/bonusesunlessotherwisespecified. 345 RobertWaltersGlobalSalarySurvey2012
SUPPLYCHAIN,PROCUREMENT&LOGISTICS SUPPLYCHAIN,PROCUREMENT&LOGISTICS SUPPLYCHAIN,PROCUREMENT&LOGISTICS RobertWaltersGlobalSalarySurvey2012 346 Oursupplychain,procurement&logistics divisioninmalaysiaspecialisesinthe placementofresults-orientedsupplychain, procurementandlogisticsmanagement professionals.werecruitfororganisations inarangeofsectors,fromfmcgand manufacturingtothecommercial,banking andfinancialservicessectors,alongwiththird partylogisticsproviders. MarketOverview Wesawmoderatehiringactivitythroughout theyearacrossthemanufacturingand logisticssectors.thesebusinesseswere particularlyactiveduetoafocuson growingtheiroperations(e.g.warehouse, productionanddistributionroles)and commercialfunctions(e.g.salesandbusiness developmentroles). Supplyplanning,strategicindirect procurement,logisticsandbusiness developmentprofessionalswerehiredall throughouttheyear.mostofthehiring wewitnessedoccurredonareplacement basisasseveralcompaniesrestructured anddownsized.inparticular,supplychain candidateswerecautiouswhenmovingjobs, withindividualsfromthirdpartylogisticsfirms deliberatingovercareerdecisionsdueto marketuncertaintyobservedovertheyear. Professionalswhodidseeknewopportunities duringtheyearwerekeentomovetothe clientsideforimprovedjobsecurity.when changingroles,candidatesreceivedsalary risesof20%asemployerswerepreparedto payforthebesttalent. Outlookfor2012 Themoderatehiringlevelswitnessedatthe endof2011arelikelytocontinuein2012as employersremaincautiousintheirrecruitment approaches.however,weanticipatethat businessdevelopmentprofessionalswillbe indemandascompaniesseektotapintoa largerclientnetworktosustaintheirbusiness. Inthemanufacturingandthirdpartylogistics sectors,therewillbecontinueddemand forprofessionalsspecialisinginstrategic indirectprocurement,salesandbusiness development,distributionandtransportation. Supplyplanning,warehousing,productionand facilitiesmanagerswillalsobesought-after. Theseprofessionalswillberequiredtosupport theoperations(warehousinganddistribution) andbusinessdevelopmentfunctionsof organisationseffectivelywhilekeepingcostat aminimum. Wealsoanticipatedemandforoperationsand materialmanagerswhoareknowledgeablein supplychainoperationswiththeabilitytocut costs.demand/supplyplannerswillalsobe sought-aftertoconductforecastanalysisand improveproductivityandcustomerservice. Ifcandidatesdecidetomoveroles,theywill requiresignificantsalaryincreasestodoso, withmanyemployersofferingonaverage20% risestocandidatestochangeroles. Generalsalarylevelsarelikelytoremainsimilar to2011duetooverallmarketsentiment remainingconservative.thefinitetalentpool mayforcecompaniestoplaceastrongfocus ontalentretentionstrategies.employerswith thequickestrecruitmentprocessesableto makedecisionsswiftlywillsecuretheirfirst choicecandidatesinthisenvironment.
SUPPLYCHAIN,PROCUREMENT&LOGISTICS ROLE PERMANENT SALARYPERANNUMMYR 2011 2012 SUPPLYCHAIN,PROCUREMENT&LOGISTICS HeadofGlobalSourcing RM320-480k RM320-480k HeadofStrategicSourcing(Regional) RM250-340k RM250-340k RegionalProcurementDirector(10+yrs exp) RM315-360k RM315-360k SupplyChainDirector(10+yrs exp) RM360-480k RM360-480k RegionalLogisticsDirector(10+yrs'exp) RM320-350k RM320-350k StrategicSourcingManager(10+yrs'exp) RM120-240k RM120-264k RegionalLogisticsManager(6-10yrs'exp) RM144-180k RM144-200k OperationsManager(5-8yrs exp) RM105-144k RM105-144k Demand/SupplyPlanningManager RM125-190k RM125-190k ProjectManager RM90-130k RM90-180k PlanningManager(6+yrs exp) RM115-120k RM115-120k SupplyChainManager(6+yrs exp) RM90-120k RM90-180k RegionalProcurementManager(6-8yrs exp) RM125-190k RM125-190k StrategicSourcing(IT)Manager(6-8yrs'exp) RM95-125k RM95-125k StrategicSourcingManager(6-8yrs'exp) RM95-125k RM95-125k SupplyChainConsultant(5-8yrs'exp) RM100-120k RM100-120k Procurement/SourcingAssociate(4-6yrs exp) RM80-100k RM80-100k Supply/DemandPlanner(5+yrs exp) RM80-100k RM80-100k CustomerServiceManager(5-8yrs'exp) RM95-110k RM95-110k CustomerServiceManager(8+yrs exp) RM120-150k RM120-150k SUPPLYCHAIN,PROCUREMENT&LOGISTICS NB:Figuresarebasicsalariesexclusiveofbenefits/bonusesunlessotherwisespecified. 347 RobertWaltersGlobalSalarySurvey2012