HCB Human Capacity Building

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Human Capacity Building Initiatives Using the Blended Learning Approach 2nd Facilitation Meeting on Action Line C7: e-learning Geneva, Switzerland From 15.00 to 18.00 hours at ITU Headquarters, Rooms K1 and K2

What is the Blended Learning Approach A learning solution that uses a mixture of e-learning and face-toface instructor-led courses

ITU Initiatives or projects using the Blended Learning Approach ITU e-learning Centre HR e-communities Centre of Excellence (CoEs) Internet Training Centres Initiative (ITCI) ToT (Tap on Telecom) (TOT) e-community Learning & Information Centres

DAP (Doha action plan) Training Sessions HRD/M programme 5 Training Agreements Delivery Mechanism Networks of Regional and Local Experts Face to Face (Workshops) ITU elearning Platform Other elearning Platform Projects CoEs T0T EC ITCI Initiatives e-clics Target Population Managers and high level professionals from Telecom Sector: Administrations, Operators, Regulators, etc Students, Technical Staff, Young entrepreneurs (focus on women, youth and disabled populations)

The ITU e-learning Centre The ITU e-learning platform has been established since 95 as a tool to deliver distance training in developing countries. This platform has 2 major goals: Promoting the e-learning culture in the telecommunication sector and to develop training programs. Each year more than 1000 participants are trained through more than 50 on-line courses in different domains. The HRD e-learning activities are carried out through different projects and initiatives, collaborating with telecom companies, universities, research institutes and administrations.

The ITU e-learning Platform Structure Access Home Dedicated class-room Dedicated Working position Working position Players Instructor Facilitator Tutor Networks of Regional and local experts Corporate INTRANET or INTERNET Participant Support Facilities and Services Model systems +data bases Support (E-mail, etc) Training materials Administration and follow-up Reference materials

Users Web-based based Application Services PORTAL Secure Access Learning System Content Management Virtual Library SIS System Collaborative Applications Search Engines o o The ITU e-learning Network Platform, is a set of web-based applications that can be use as a stand alone portal or can be use a feed to multiple site portals. Through these applications, each portal on the network can have a secure access to administrative information, online classes, student portfolio, virtual libraries.

Major activities Online training in 8 major areas: e-services, Human Resource Development, Rural connectivity, IP awareness, Spectrum Management, Regulatory Issues, Technology awareness, Business Management Postgraduates programmes: Strategic Management of Telecommunications online Telecommunications Technologies online In partnership with ICU, Korea scholarships for the Global IT Technology Program

The ITU e-learning Centre key figures Participants by Dom ains e-services Human Resources Rural Connectivity IP Aw areness Spectrum Management Regulatory Issues Technology Aw areness Business Management year 2006 year 2005 Key Figures for 2006: Participants: 1200 Training Providers: 35 Beneficiary countries: 60 Beneficiary organizations: 200 0 200 400 600 800 1000 Public Digital Library: http://www.itu.int/itu-d/hrd/elearning/

Creating HR e-communities Building a network of HR managers to respond to the evolving HR trend; Creation of an HR virtual community to discuss common-interest topics; Strengthening of the HR function of regulatory authorities; Organization of regional meetings on new trends in the HRM/HRD function; And development of training evaluation models to identify the training impact in the working environment. All of the above is conceived with a view to ensuring the continuous strengthening of the human, institutional and organizational capacities of developing countries.

The ITCI Project, in Partnership with CISCO ITC Initiative for Developing Countries launched in May 2001 in partnership with Cisco Systems. To provide students and professionals in developing countries with affordable training in Internet Protocol (IP) networking. There are now 66 centres, in 56 countries More than 3,500 students currently enrolled More then 4,000 graduates 20 centres have been expanded to include varied curriculum such as cabling, wireless and IT essentials

The ITCI Project, benefits among others The students Train-the-trainers - Two instructors per institution are trained. The project provides funding for tuition fees, travel, lodging and boarding. Curriculum - The project provides free access to the curriculum (webbased materials) for self-learning. Lab equipment - The project provides free of charge one set of lab equipment to each selected institution. The institute Provides at least two full time instructors Provide the required infrastructure Recruit students and deliver the training to them. Strong Gender Component

The ITCI Project worldwide Participants: Trained : 3500 Training : 4000 EASTERN EUROPE & CIS Academies 12 Graduates: 410 Continuing students: 373 Female percentage: 22.25 % Active Instructors: 46 Female Instructors: 8 ARAB REGION Academies 7 Graduates: 441 Continuing students: 513 Female percentage: 24.37% Active Instructors: 26 Female Instructors: 6 ASIA PACIFIC Academies 21 Graduates: 532 Continuing students: 744 Female percentage: 19.2% Active Instructors: 53 Female Instructors: 11 Legends Local Academy-44 Regional Academy-22 Expanded Academy-20 MoC Academy-19 LATIN AMERICA and CARIBBEAN Academies 9 Graduates: 339 Continuing students: 470 Female percentage: 24.5% Active Instructors: 41 Female Instructors: 10 AFRICA Academies 17 Graduates: 1369 Continuing students: 1029 Female percentage: 36.4% Active Instructors: 65 Female Instructors: 12 Data as of Sept 2006

EC-ITU Internet Training Centres A project jointly funded by the EC & ITU to provide skills in open source technologies and promote entrepreneurship. 140-hour course using a blended learning approach to build skills Online curriculum developed on How to build e-secure Web- Based Services Student Module Instructor Module Learning Tracking Utility

ITU-Microsoft Training Centres Project Rollout May 2005 Zambia Gambia Uganda Rwanda Ethiopia Training in Basic ICT skills, providing software, curriculum & training of trainers

TAP ON TELECOM Technical Assistance Program for developing countries Objective: Next Generation Telecom Networks Building Economic Prosperity through Knowledge and Innovation A partnership between IIT, the International Telecommunication Union and its Centre of Excellence Network, with the support of the Canadian Government

The TAP ON TELECOM hands-on approach through remote access to IIT platform Remote access to IIT s Montreal Lab for training on Fiber Optics Network, MPLS, SDH, ATM, IP Cyber Security, as well as Optical Testing, Network Monitoring and Performance Management A VPN Gateway (Hosted in a Virtual Machine on the Teacher s laptop) will be installed to interconnect the classroom Ethernet network setup to the IIT LAB network.

eclics The eclics initiative is proposed to provide ICT Community Learning and Information Centres connected via satellite or other means to the Internet at rural schools that will also serve as hubs for community development. e-exclusion - communities in geographically remote areas are being further marginalized and disadvantaged by not having access opportunities.

NEPAD e-schools Project ICT for Management ICT for Education Health Literacy ICT Skills 96 schools in Africa involved in the pilot ITU involved as a partner Training of Teachers in ICTs

Be a Partner! Provide Expertise for any of the listed domains in any/all regions of the world in any language (English, French, Spanish, Russian, Arabic, Chinese). To participate, lead, contribute to the workshops and CoE activities. distance learning, web-based curricula, e-learning courseware and tools. To serve as a tutor for any of the online courses that we conduct in the various domains. Contribute Reference/Training Material for Online training course/content for the E-learning Platform. Content in other forms such as providing relevant reference materials.

Hand-In-Glove Partnerships Building Human Capacities Opportunities: Project expansion Pilot initiatives New projects

Thank You ITU/BDT/HCB http://www.itu.int/itu-d/hrd/