SALES & TECHNICAL CERTIFICATION Wireless Network Solutions World-class training and certifications that enable PartnerEmpower Channel Partners to excel Motorola Solutions Asia Pacific
MOTOROLA SOLUTIONS CERTIFICATION PROGRAM 1 2 3 4 5 6 CRITICAL COMPETENCIES IN MOTOROLA SOLUTIONS TECHNOLOGIES BUILD MEASURE VALIDATE YOUR PATH TO SOLUTION AND PRODUCT SPECIALIZATION CHOOSE. LEARN. GET CERTIFIED. Channel Partners can get certified and be recognized for their competency with Motorola Solutions products and technologies. The Motorola Solutions Certification Program uses a combination of coursework and testing to validate candidate knowledge levels and award certification. The program s goal is to BUILD, MEASURE and VALIDATE these critical competencies. This Reference Guide indicates the courses offered by Motorola Solutions and explains how you can achieve Sales and Technical certifications in the WIRELESS NETWORK SOLUTIONS Technology Areas. This is an overview of the technology and the courses or course bundles, required to achieve certification in a specific Motorola Solutions Technology Area. Bundles is the term we use to describe the grouping or packaging of multiple courses in order to guide you in tracking your progress towards your certification. Bundles will guide you through the curriculum for Sales and Technical certifications in the various product paths. 22
MOTOROLA SOLUTIONS CERTIFICATION PROGRAM Three ascending levels of certification ASSOCIATE, PROFESSIONAL and MASTER - enable candidates to gain recognition for increasing expertise in Motorola Solutions Technology Areas. Upon successful completion of a Motorola Solutions certification exam, the use of a Motorola Solutions Certification Badge is permitted by the individual who completed the certification. As you increase your certification levels with Motorola Solutions, you gain access to Certification Badges that recognize your expertise and differentiate yourself from other sales and technical professionals in the market. Below are examples of approved Certification Badges CERTIFIED ASSOCIATE TECHNOLOGY AREA CERTIFIED PROFESSIONAL TECHNOLOGY AREA CERTIFIED MASTER TECHNOLOGY AREA Look for the to identify the bundle number you can use to search for a particular certification in the Motorola Learning Management System (LMS) inside http://learning.motorolasolutions.com. Enter APAC in the search criteria to find all of the bundles available for Asia Pacific. Prometric Exam Technical Professional and Master Certifications require the completion of a Prometric Exam. The Prometric Certified Exam(s) consists of approximately 70 to 80 challenging multiple choice questions delivered in a secure, proctored testing environment. You will have 90 minutes to complete the exam (120 minutes for ESL locations English as Second Language). There are several Prometric locations in Asia Pacific. Log into www.prometric.com to find a location near you. 33
MOTOROLA SOLUTIONS CERTIFICATION PROGRAM COMPETENCY MODEL Individuals prove skills and capabilities to select the ideal combination of PRODUCTS and APPLICATIONS within multiple Motorola product families and combine them to effectively design an End-to-End Solution MASTER LEVEL END-TO-END SOLUTIONS Technical Certifications Individuals prove skills to select the best combination of PRODUCTS and APPLICATIONS within a product family and incorporate them into an optimally designed SYSTEM PROFESSIONAL LEVEL SYSTEMS Sales and Technical Certifications Individuals prove sales abilities and technical skills on Motorola PRODUCTS and SOLUTIONS, how to position them in a complex sale, and how to set and meet the expectations of the end user ASSOCIATE LEVEL PRODUCT FAMILIES Sales and Technical Certifications 4
WIRELESS OUTDOOR NETWORKS Wireless Outdoor Networks Solutions enable mobile data, voice, and video that fulfill the needs of municipal, public safety and enterprise customers. Maximum data rate of 300 Mbps Integrated antennas Indoor/outdoor seamless connectivity Standards based and proprietary solutions 802.11b/g/a/n MEA (Mobility Enabled Access) Self-healing, self-forming High speed mobility (200+ mph) MeshConnex routing technology
ASSOCIATE LEVEL WIRELESS OUTDOOR NETWORKS (MESH) AWMSA0001 SALES ASSOCIATE AWMTA0001 TECHNICAL ASSOCIATE 7.5 Hrs 12.5 Hrs Creating Vertical Value 0.5 Hr OLT Outdoor Wireless Portfolio 4 Hrs OLT Overview Wide Area MESH Duo Sales 1 Hr OLT WAMN AP7181 Sales Training 1 Hr OLT AP6300 Solo Sales Training 1 Hr OLT Basic RF 2 Hrs OLT Basic IP 2.5 Hrs OLT Outdoor Wireless Portfolio 4 Hrs OLT Overview Wide Area MESH Network 1 Hr OLT AP6300 Wide Area MESH Network 1 Hr OLT AP7181 Overview 2 Hrs OLT OLT = Online Training ILT = Instructor Led Training. Unless otherwise noted, all courses are available in English and Mandarin 6
PROFESSIONAL LEVEL WIRELESS OUTDOOR NETWORKS (MESH) AMMSP0001 SALES PROFESSIONAL AWMTP0001 TECHNICAL PROFESSIONAL 3 Hrs 7 Days Know The Industry (KTI) 1 Hr OLT (Minimum 3 KTI courses required. Please see page 17 for the list of KTI courses available) Design a WAMN Solution 3 Days ILT* Deploy a WAMN Solution 4 Days ILT* OPTIONAL: Advanced RF 3 Days ILT Advanced IP 2 Days ILT WAMN Technical Training 2 Days ILT * Leads to Prometric Exam OLT = Online Training ILT = Instructor Led Training. Unless otherwise noted, all courses are available in English and Mandarin 7
WIRELESS LOCAL AREA NETWORKS Wireless network access for mobile users that provides unmatched reliability, gap-free security and the best Return on Investment (ROI) and lowest Total Cost to Own (TCO). Complete indoor/outdoor 802.11 a/b/g/n portfolio SMB to world s largest wireless LAN Multi-purpose Access Points Next generation adaptive architecture Fast and simple deployment Self optimizing and healing Reliable and survivable Most power and performance per Access Point Integrated AirDefense security and network assurance technologies Integrated, gap-free security
ASSOCIATE LEVEL WIRELESS LOCAL AREA NETWORKS (WLAN) AWWSA0001 SALES ASSOCIATE AWWTA0001 TECHNICAL ASSOCIATE 3.5 Hrs 13.5 Hrs Creating Vertical Value 0.5 Hr OLT Basic RF 2 Hrs OLT Enterprise Wireless Sales Enablement 2 Hrs OLT Basic IP 2.5 Hrs OLT Indoor Wireless Portfolio 1 Hr OLT Indoor Wireless Portfolio Enablement 1 Hr OLT WLAN Sales Enablement 1 Hr OLT Wireless Technical Enablement 3 Hrs OLT Wireless Controller and Service Platform 2 Hrs OLT PBN Technical Enablement 2 Hrs OLT OLT = Online Training ILT = Instructor Led Training. Unless otherwise noted, all courses are available in English and Mandarin 9
PROFESSIONAL LEVEL WIRELESS LOCAL AREA NETWORKS (WLAN) AWWSP0001 SALES PROFESSIONAL 3 Hrs Know The Industry (KTI) 1 Hr OLT (Minimum 3 KTI courses required. Please see page 17 for the list of KTI courses available) AWWTP0001 TECHNICAL PROFESSIONAL 5 Days Design a WLAN Solution 2 Days ILT* Deploy a WLAN Solution 3 Days ILT* OPTIONAL Advanced RF 3 Days ILT Advanced IP 2 Days ILT * Leads to Prometric Exam OLT = Online Training ILT = Instructor Led Training. Unless otherwise noted, all courses are available in English and Mandarin 10
WIRELESS SECURITY SOLUTIONS Ensure network security with the most powerful vendor agnostic wireless monitoring system on the market. The Network Assurance Suite improves wireless availability and reduces downtime. Manage WLAN infrastructure across multiple device types and multiple vendors. Security & Compliance Helps protect from costly security breaches and prevent network downtime Cost-effective way to meet regulatory security audit requirements Troubleshooting Optimize wireless LAN performance Remotely troubleshoot RF problems Management To centrally control and monitor WLAN infrastructure. Providing consistency in configuration and compliance Reduced expertise required by network administrators
ASSOCIATE LEVEL WIRELESS SECURITY (AirDefense) AWASA0001 SALES ASSOCIATE AWATA0001 TECHNICAL ASSOCIATE 4.5 Hrs 11.5 Hrs Creating Vertical Value 0.5 Hr OLT Basic RF 2 Hrs OLT WLAN Sales Enablement 2 Hrs OLT Basic IP 2.5 Hrs OLT Indoor Wireless Portfolio 1 Hr OLT AirDefense Sales Training 1 Hr OLT Indoor Wireless Portfolio Enablement 1 Hr OLT AirDefense Technical Training 2 Hrs OLT AirDefense Technical Enablement 4 Hrs OLT CERTIFIED TECHNICAL ASSOCIATE WIRELESS SECURITY OLT = Online Training ILT = Instructor Led Training. Unless otherwise noted, all courses are available in English and Mandarin 12
PROFESSIONAL LEVEL WIRELESS SECURITY (AirDefense) AWASP0001 SALES PROFESSIONAL 3 Hrs Know The Industry (KTI) 1 Hr OLT (Minimum 3 KTI courses required. Please see page 17 for the list of KTI courses available) AWATP0001 TECHNICAL PROFESSIONAL 3 Days Design & Deploy 3 Days ILT* AirDefense Solutions OPTIONAL: Advanced RF 3 Days ILT Advanced IP 2 Days ILT * Leads to Prometric Exam OLT = Online Training ILT = Instructor Led Training. Unless otherwise noted, all courses are available in English and Mandarin 13
CONVERGED COMMUNICATION Improves customer service and worker productivity. Mobile access to the people and information workers need at the point of work. Interoperability TEAM VoWLAN, TEAM Express, Motorola MCs, TEAM Badge, and 2-Way Radios (via TEAM RLS) Reduced Capital & Operational Expenditures Flexibility and Scalability works with broad range of PBXs, scales from a handful to thousands of users TEAM VoWLAN Services Include Top Quality PBX Voice Enterprise-Grade PTT Email, Calendar, PIM, SMS Line of Business Applications 14
ASSOCIATE LEVEL CONVERGED COMMUNICATION (TEAM) AWTSA0001 SALES ASSOCIATE AWTTA0001 TECHNICAL ASSOCIATE 6.5 Hrs 9 Hrs Creating Vertical Value 0.5 Hr OLT Indoor Wireless Portfolio 1 Hr OLT Enterprise Wireless Sales Enablement 2 Hrs OLT TEAM VoLAN Sales Training 2 Hrs OLT Leveraging the TEAM Portfolio 1 Hr OLT Basic RF 2 Hrs OLT Basic IP 2.5 Hrs OLT TEAM RLS 1 Hr OLT TEAM Express Technical 1 Hr OLT TEAM Badge Technical 1 Hr OLT TEAM Enabling a Network 1.5 Hrs OLT for Voice OLT = Online Training ILT = Instructor Led Training. Unless otherwise noted, all courses are available in English and Mandarin 15
PROFESSIONAL LEVEL CONVERGED COMMUNICATION (TEAM) AWTSP0001 SALES PROFESSIONAL AWTTP0001 TECHNICAL PROFESSIONAL 3 Hrs 5 Days Know The Industry (KTI) 1 Hr OLT (Minimum 3 KTI courses required. Please see page 17 for the list of KTI courses available) Design & Deploy VoLAN w/tm 2.5 Days ILT* Design / Deploy FMC 0.5 Day ILT* Design / Deploy RLS 1 Day ILT* Design / Deploy TEAM Express 0.5 Day ILT* Design / Deploy TEAM Direct 0.5 Day ILT* OPTIONAL: Advanced RF 3 Days ILT Advanced IP 2 Days ILT Design / Deploy Centro 3 Days ILT * Leads to Prometric Exam OLT = Online Training ILT = Instructor Led Training. Unless otherwise noted, all courses are available in English and Mandarin 16
MOTOROLA SOLUTIONS CERTIFICATION PROGRAM KNOW THE INDUSTRY (KTI) COURSES A minimum of three KTI courses from the list below is required in order to complete the Know The Industry course requirement for any given certification. Each course takes 1 hr or less to complete. Available titles are: PARCEL & POST HOSPITALITY RETAIL HEALTHCARE EDUCATION ENERGY: UTILITIES DISCRETE MANUFACTURING TRANSPORTATION & LOGISTICS ENERGY: OIL & GAS PROCESS MANUFACTURING FIRE & EMS LAW ENFORCEMENT PUBLIC ADMINSTRATION 17
BUILD YOUR EXPERTISE BUILD MEASURE VALIDATE Certification validates individual sales abilities and technical skills and proves you can BETTER MEET CUSTOMERS NEEDS Certification enables Motorola Solutions Channel Partners to gain recognition for increasing levels of competency (Associate, Professional and Master) within their teams Expertise sets Channel Partners apart from the competition, improves customer satisfaction, and enables you to close more sales Get Started on Your Training: 1. Access the Learning Management System at http://learning.motorolasolutions.com with your assigned login ID and Password 2. Enter the bundle code in the Search box at the top right-hand corner and click GO 3. Click Enroll for this course 4. Click Access Item to commence your online learning right away If you do not have a Learning account, please contact the APAC Partner Interactive Center below. Email: learningsupportapac@motorolasolutions.com OR Call us at: Australia: 1-800-457-439 China Northern: 10-800-713-0885 China Southern: 10-800-130-0867 China Local in-country: +86 21 6108 6109 Hong Kong: 30027861 India: 000-800-100-3098 Indonesia: 001-803-015-20-20530 Japan: 00531-13-1127 Japan Local in Country: (81) 335-708-643 Malaysia: 1800812384 New Zealand: 0800-448-472 New Zealand Local in Country: 9-913-1029 Philippines: 180014410546 Singapore: 64155110 South Korea: 080-681-0880 Taiwan: 00801 14 8690 Thailand: 0018004410950 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. 2012 Motorola Solutions, Inc. All rights reserved.