EDUCATION CERTIFICATES OF COMPLETION



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Assistant Vice President for Institutional Effectiveness University of North Georgia 82 College Circle Dahlonega, GA 30597 Email: denise.young@ung.edu Telephone: 706-867-3281 EDUCATION Ph.D., Higher Education/Educational Research, 2003. University of North Texas M.S., Animal Science/Applied Statistics, 1984. North Carolina State University B.S., Animal Science with High Distinction, 1982. University of Nevada, Reno B.S., Mathematics with High Distinction, 1981. University of Nevada, Reno CERTIFICATES OF COMPLETION Lean Six Sigma for Higher Education, University System of Georgia, 2008 White Belt, Yellow Belt, Green Belt Society for College and University Planning Institute Step I: Foundations of Planning Within the Context of Higher Education, 2006 Step II: Focused Knowledge for Integrated Planning Processes, 2007 Step III: Integrated Planning: Working with Relationship Realities, 2008 PROFESSIONAL EXPERIENCE 2013 Present: University of North Georgia Assistant Vice President for Institutional Effectiveness 2005 2012: North Georgia College & State University Executive Director of Institutional Effectiveness 2001-2005: University of Dallas Assistant Provost and Director of Institutional Research 2000-2003: Dallas Baptist University Part-time faculty, MEd Higher Education Program 1998-2001: University of Texas at Dallas Associate/Assistant Director of Strategic Planning and Analysis 1992-2004: LeTourneau University Part-time faculty (Statistics, Math, Biology) Achieved highest rank (Master Faculty) for part-time faculty in 1998 1990-1998: Internal Revenue Service, Dallas, TX Mathematical Statistician, Tax Forms Marketing Analysis Program (this was the institutional research arm of the IRS Publishing Services Division) 1989-1990: Devry University, Irving, TX Part-time faculty (Statistics) Page 1 of 5

PROFESSIONAL EXPERIENCE (continued) 1989-1990: Partners National Health Plans (Aetna Life and Casualty), Irving, TX Actuarial Analyst 1988-1989: University of Nevada, Reno Nevada State Demographer 1985 1988: Truckee Meadows Community College, Reno, NV Part-time faculty (Business Statistics, Biology) 1984-1987: University of Nevada, Reno Assistant Editor, Journal of Animal Science PROFESSIONAL AWARDS 2010: Fellow, Leadership Development Program, Council of Christian Colleges and Universities 2006: $10,000 grant from North Georgia College & State University s President s Innovation Fund for Holistic Undergraduate Education At NGCSU: Integration Of Co-Curricular Learning Outcomes With General Education Outcomes (with L. Whitaker-Lea and L. Getty) 2004: Finalist, Best Paper Award at Association for Institutional Research Annual Meeting for Persistence at a liberal arts university and participation in a study-abroad program. 2004: Best Presentation Award at Texas Association for Institutional Research Conference for Persistence, academic and social integration, and study abroad: How they interrelate. 2002: Distinguished Paper Award at Florida Educational Research Annual Meeting for Example of the impact of weights and design effects on contingency tables and chi-square analysis. 2002: Haggar Presidential Award for collaborative and collegial efforts at the University of Dallas 2001: Fellow, Association for Institutional Research Summer Data Policy Institute on the National Center for Education Statistics and National Science Foundation databases 2000: Best Presentation Award at Texas Association for Institutional Research Conference for Modeling student flows through the university s pipelines PROFESSIONAL AFFILIATIONS American College Personnel Association American Educational Research Association American Statistical Association Association for Institutional Research Association for the Study of Higher Education Society for College and University Planning Southern Association for Institutional Research Alpha Zeta Honorary Agricultural Fraternity Gamma Sigma Delta Honor Society Omicron Delta Kappa National Leadership Honor Society Phi Kappa Phi Honor Society Page 2 of 5

PUBLICATIONS Book Chapter Young, D.Y. & Whitaker-Lea, L. (in press -2013). Successful development of socially responsible citizens. In R. Howard, G. McLaughlin, &W. Knight (Eds.), Colleges bridging opportunities for student success: A sourcebook. Norman, OK: Consortium for Student Retention Data Exchange. Selected Refereed Publications Young, D.Y. & Rowland, L.C. (2010). Institutional Research as a Partner in Student Retention. In R. Hayes (Ed.), Proceedings of the 6th National Symposium on Student Retention, 2010, Mobile. (pp. 27-37). Norman, OK: The University of Oklahoma. Getty, L.J., Young, D.Y., & Whitaker-Lea, L. (2008). Casting the assessment net wide: Capturing all student learning. About Campus, 13(2), 10-16. Young, D.Y. (2007/2008). Persistence at a liberal arts university and participation in a study-abroad program. Frontiers: The Interdisciplinary Journal of Study Abroad, XV,93-110. Walker, D.A., & Young, D.Y. (2003). Example of the impact of weights and design effects on contingency tables and chi-square analysis. Journal of Modern Applied Statistical Methods, 2, 425-432 http://www.jmasm.com/journal/2003_vol2_no2.pdf#page=150 Published Teaching Materials Young, D.Y. (2003, 2001). Faculty/student guide for Quantitative Methods (MBAC 5453). Longview, TX: LeTourneau University. Walsh, D.E. (2001). Faculty/student guide for Seminar on Preparation for Algebra [Contributor]. Longview, TX: LeTourneau University. Young, D.Y. (2001, 1999, 1997). Faculty/student guide for Statistics (BUSI 2783). Longview, TX: LeTourneau University. Young, D.Y. (2000, 1996). Faculty/student guide for Math of Finance (MATH 1073). Longview, TX: LeTourneau University. Young, D.Y. (2000, 1995). Faculty/student guide for Elementary Statistics (MATH 1423). Longview, TX: LeTourneau University. Alexander, E.D., & Young, D.Y. (1998). Statistics in Multimedia: Training course for IRS employees in the Multimedia Production Division. (TPDS 84895J) Washington, DC: Internal Revenue Service. Young, D.Y. (1995). Faculty/student guide for Intermediate Algebra (MATH 1123). Longview, TX: Institute for Professional Development and LeTourneau University. Other Publications Rafes, R., & Dworak, P. (2000). The 2000 compendium of Texas higher education law [Contributor]. Denton, TX: University of North Texas. Young, D.Y., & Redlinger, L.J. (2000). Modeling student flows through the university s pipelines. http://www.utdallas.edu/ospa/research/conference%20presentations/air/documents/modelin GSTUDENTFLOWS.pdf Page 3 of 5

SELECTED CONFERENCE PRESENTATIONS - REFEREED Sanderson, C.D., Young, D.Y., & Donat, P.L. (2012, December). Workshop on Adaptive Leadership for Challenging Times. 2012 annual meeting of Southern Association of Colleges and Schools Commission on Colleges, Dallas, TX. Young, D.Y., & Donat, P.L. (2011, October). Workshop on Becoming an Academic Leader: Analytics, Information, and Decisions for Career Management. 2011 annual meeting of Southern Association for Institutional Research, Atlanta, GA. Young, D.Y., & Slemmons, M.F. (2010, December). Workshop on Leading Change by Creating a Culture of Assessment. 2010 annual meeting of Southern Association of Colleges and Schools Commission on Colleges, Louisville, KY. Young, D.Y. & Rowland, L.C. (2010, November). Institutional Research as a Partner in Student Retention. 2010 National Symposium on Student Retention, Mobile, AL. Young, D.Y., & Gessell, D. (2009, October). Transforming Campus Culture Through Integrative Learning. 2009 Network for Academic Renewal Conference on Integrative Learning: Addressing the Complexities, Association of American Colleges & Universities (AAC&U), Atlanta, GA. Young, D.Y., & Slemmons, M.F. (2008, December). Documenting Institutional Effectiveness in Five Steps. 2008 annual meeting of Southern Association of Colleges and Schools Commission on Colleges, San Antonio, TX. Young, D.Y., & Whitaker-Lea, L., & Slemmons, M.F. (2007, December). Workshop on Renewed Commitment to Learning: Integrating Learning Outcomes Throughout The Entire Educational Experience. 2007 annual meeting of Southern Association of Colleges and Schools Commission on Colleges, New Orleans, LA. Young, D.Y., Whitaker-Lea, L., & Bodri, M.S. (2007, November). Common Learning Outcomes: A New Partnership Between Academic Affairs and Student Affairs. 2007 AAC&U Conference on Sharing Responsibility for Essential Learning Outcomes, Savannah, GA. Young, D.Y., & Mullins, S.M. (2007, October). Creating an Assessment Database: Conceptual, Practical, and Technical Considerations. 2007 annual meeting of Southern Association for Institutional Research, Little Rock, AR. Young, D.Y., & Tull, C.L. (2005, February). Which students will be successful? A collaborative approach to developing an admissions score. 2005 annual meeting of Texas Association for Institutional Research, Arlington, TX. Young, D.Y., & Klassen, J.E. (2005, February). Hindsight 20/20 Keys to a successful SACS reaffirmation under the new Principles of Accreditation. 2005 annual meeting of Texas Association for Institutional Research, Arlington, TX Young, D.Y. (2002, June). Science, math, engineering, and technology majors: A comparison of academic characteristics to other majors. Poster session at 2002 annual meeting of Association for Institutional Research, Toronto, Canada. Page 4 of 5

PROFESSIONAL SERVICE University of North Georgia SACSCOC Liaison Serve on President s Executive Council; Provost s Council; Academic Advisory Council; Graduate Council; Academic Affairs Committee; General Education Committee North Georgia College & State University Member, Executive Planning Team for Institutional Consolidation; Co-Chair, Consolidation Workgroups on SACSCOC, Institutional Effectiveness, Program Review/Assessment of Student Learning; Member, Consolidation Workgroups on Core Curriculum, Strategic Planning, Institutional Research SACSCOC Liaison Served on Leadership Council/President s Cabinet; General Education Committee; Quality Enhancement Plan (QEP) Steering Committee; Carnegie Community Engagement Classification Application Committee; Retention Steering Committee University System of Georgia Served on Regents Administrative Committee on Effectiveness and Accreditation (RACEA); Comprehensive Program Review Committee; Planning Team for Strategic Principle Two (increase capacity to accommodate targeted, programmatic growth); Committee on Retention, Progression and Graduation Rates University of Dallas Served on President s Council; SACSCOC Re-accreditation Committee; Retention Steering Committee Co-chair, Banner (administrative computing system) Cross-Functional Implementation Team Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) Institutional Effectiveness Evaluator for Onsite, Offsite, and Fifth Year Interim Review Committees; Lead QEP Evaluator; Mentor, Graduate Student Program at Annual Meeting; Planning Committee Member and Proposal Reviewer for Annual Meeting Association for Institutional Research/National Center for Education Statistics Grant Reviewer Proposal Reviewer for annual meetings of American College Personnel Association; Association for Institutional Research; Southern Association for Institutional Research; Association of American Colleges & Universities Network for Academic Renewal SELECTED PROFESSIONAL DEVELOPMENT ACTIVITIES: ATTENDANCE AT HIGHER EDUCATION CONFERENCES AND WORKSHOPS Association for Institutional Research (AIR) /Southern Association for Institutional Research (SAIR) Association of American Colleges and Universities (AAC&U) Association to Advance Collegiate Schools of Business (AACSB) International Carnegie Foundation for the Advancement of Teaching Colloquium on the Scholarship of Teaching and Learning: Evidence of Student Learning Contingency Planning and Management Council of Christian Colleges and Universities International Forum on Christian Higher Education National Symposium on Student Retention Society of College and University Planning (SCUP) Southern Association of Colleges and Schools Commission on Colleges (SACSCOC ) Page 5 of 5