Nationwide Mortgage Licensing System & Registry. Sample Email Notifications

Nationwide Mortgage Licensing System & Registry Sample Email Notifications 1

NMLS will automatically generate subscribable notifications and email communications when certain actions are taken. Institution Account Administrators or their designees will receive the institution notifications and emails. Mortgage Loan Originators will receive all individual emails. Notifications and emails may be received in real time or on a nightly basis and will be sent from NMLSNotifications@NMLSNotifications.com. Notifications User subscribable emails that the account administrator can grant access to. If no users are assigned to receive a notification, the notification is sent to all Account Administrators. Emails Emails are non-subscribable. These are sent to the recipient with no option to opt out and are triggered by an event in the system. INSTITUTION COMMUNICATIONS Process Communication Sample Account Creation (Username) Your NMLS user account has been created Sample 1 Entitlement Account Creation (Temporary Password) Regarding your NMLS user account Sample 2 Reset Password (Username) Regarding your NMLS user account Sample 3 Reset Password (Temporary Password) Regarding your NMLS user account Sample 4 MU1R MU1R Filing Processed MU1R filing activated for <Institution Name> <NMLS ID> Sample 5 Institution Registration Status Changed MU1R Status for <Institution Name> has changed Sample 6 Batch Upload Filing Processing Complete An MLO Batch Upload File has been processed Sample 7 MLO Attested Attestation has been completed by <Individual Name><NMLS ID> Sample 8 MU4R Filing Processed by this Institution Individual MU4R Filings Processed Sample 9 MU4R MU4R Filing Processed by Individual or MU4R Filings Processed Sample 10 another Institution Individual Registration Status Changed Federal MLO Registration status has changed for <Individual Name><NMLS ID> Sample 11 Pending Employments New Employment Records Pending Confirmation Sample 12 Employment Employment Terminated or Withdrawn Employment Record has been Terminated or Withdrawn Sample 13 Management Individual Access Granted Access Rights have been granted Sample 14 Individual Access Removed Access Rights to <Individual Name> removed Sample 15 Illegible Fingerprints Fingerprints for <Individual Name><NMLS ID> have been returned as illegible Sample 16 MU4R Cart Requires Payment MU4R Fees Outstanding - <Institution Name><NMLS ID> Sample 17 Payment Change in Invoice Status Invoice status changed for <Entity Name> Sample 18 MU4R Invoice Successfully Processed Your MU4R invoice has been successfully processed Sample 19 INDIVIDUAL COMMUNICATIONS Process Communication Sample Account Creation (Username) Your NMLS user account has been created Sample 20 Entitlement Account Creation (Temporary Password) Regarding your NMLS user account Sample 21 Reset Password (Username) Regarding your NMLS user account Sample 22 Reset Password (Temporary Password) Regarding your NMLS user account Sample 23 MU4R Created An MU4R filing has been created for you Sample 24 Attestation Requested Attestation is required Sample 25 MU4R Recall Email An MU4R filing has been recalled Sample 26 MU4R Removal An MU4R filing has been deleted Sample 27 MU4R Filing Processed An MU4R filing was processed for you by NMLS Sample 28 Individual Registration Status Changed Federal MLO Registration status has changed for <Individual Name><NMLS ID> Sample 29 Employment Correction Requested A Correction to your MU4R is required Sample 30 Employment Correction Requested Employment Recalled A Correction Request has been Recalled Sample 31 Management Employment Terminated or Withdrawn Employment Record has been Terminated or Withdrawn Sample 32 Employment Rejected Your employment record has been rejected by <Institution Name><NMLS ID> Sample 33 Illegible Fingerprints Fingerprints for <Individual Name><NMLS ID> have been returned as illegible Sample 34 Payment Change in Invoice Status Invoice status changed for <Entity Name> Sample 35 2

INSTITUTION COMMUNICATIONS Sample 1 Your NMLS user account has been created Account Creation (Username) - Email THIS E-MAIL CONTAINS IMPORTANT INFORMATION PERTAINING TO YOUR ABILITY TO ACCESS THE NATIONWIDE MORTGAGE LICENSING SYSTEM & REGISTRY - DO NOT LOSE THIS MESSAGE! Your Username associated with <Entity Name> <NMLS ID>is <User ID> Your password has been sent in a separate email. You have the following role(s): <List of Assigned Roles> Received By: Account Administrators & Institution Users Received When: Account Administrators upon entitlement; Institution users created by AAs Action Required: Enter the username and temporary password to log into the account Sample 2 Regarding your NMLS user account Account Creation (Temporary Password) - Email THIS E-MAIL CONTAINS IMPORTANT INFORMATION PERTAINING TO YOUR ABILITY TO ACCESS THE NATIONWIDE MORTGAGE LICENSING SYSTEM & REGISTRY - DO NOT LOSE THIS MESSAGE! The temporary password for your account associated with :<Entity Name> <NMLS ID> is <Password> Your Username has been sent in a separate email. Log into the Nationwide Mortgage Licensing System & Registry (NMLS) by clicking the Log into NMLS button in the upper right corner of the NMLS Resource Center and change your password now. Your new password must meet the following criteria: 1) A password must be between 8 and 16 characters in length. 2) A password cannot start with more than 3 characters from the beginning of the user name. 3) A password must contain characters from three of the four following categories: English uppercase characters (A to Z) English lowercase characters (a to z) Base 10 digits (0 to 9) Special characters (For example, #, $, and ^) Tips on copying and pasting the system-generated temporary password: Due to the cryptic nature of the system-generated password, it may be easier for you to copy and paste the password from this e-mail into the password field on the NMLS login page. To copy and paste the password from this e-mail: (1) highlight the temporary password with your mouse (be sure to include ONLY the characters in the password and NOT the blank spaces that precede or follow the password); (2) with the password highlighted, press both the Ctrl key and letter C to copy the password; (3) position your cursor in the password field in the NMLS login screen and press both the Ctrl key and letter V to paste the password into the password field. You will need to again paste (press Ctrl key and V) this password into the Password Change screen after logging into NMLS. Note: these instructions work for PC users only. Received By: Account Administrators & Institution Users Received When: Account Administrators upon entitlement; Institution users created by AAs Action Required: Copy & paste the temporary password to log into the account and set up a permanent password 3

Sample 3 Regarding your NMLS user account Reset Password (Username) - Email THIS E-MAIL CONTAINS IMPORTANT INFORMATION PERTAINING TO YOUR ABILITY TO ACCESS THE NATIONWIDE MORTGAGE LICENSING SYSTEM & REGISTRY - DO NOT LOSE THIS MESSAGE! Pursuant to your request, a new password was generated for your user account: <User Name> Your password has been sent in a separate email. Received By: Account Administrators & Institution Users Received When: Password is reset (either by Account Admin or NMLS Call Center Support) Action Required: Enter the username and temporary password to log into the account Sample 4 Regarding your NMLS user account Reset Password (Temporary Password) - Email THIS E-MAIL CONTAINS IMPORTANT INFORMATION PERTAINING TO YOUR ABILITY TO ACCESS THE NATIONWIDE MORTGAGE LICENSING SYSTEM & REGISTRY - DO NOT LOSE THIS MESSAGE! The temporary password for your account associated with :<Entity Name> <NMLS ID> is <Password> Your Username has been sent in a separate email. Log into the Nationwide Mortgage Licensing System & Registry (NMLS) by clicking the Log into NMLS button in the upper right corner of the NMLS Resource Center and change your password now. Your new password must meet the following criteria: 1) A password must be between 8 and 16 characters in length. 2) A password cannot start with more than 3 characters from the beginning of the user name. 3) A password must contain characters from three of the four following categories: English uppercase characters (A to Z) English lowercase characters (a to z) Base 10 digits (0 to 9) Special characters (For example, #, $, and ^) Tips on copying and pasting the system-generated temporary password: Due to the cryptic nature of the system-generated password, it may be easier for you to copy and paste the password from this e-mail into the password field on the NMLS login page. To copy and paste the password from this e-mail: (1) highlight the temporary password with your mouse (be sure to include ONLY the characters in the password and NOT the blank spaces that precede or follow the password); (2) with the password highlighted, press both the Ctrl key and letter C to copy the password; (3) position your cursor in the password field in the NMLS login screen and press both the Ctrl key and letter V to paste the password into the password field. You will need to again paste (press Ctrl key and V) this password into the Password Change screen after logging into NMLS. Note: these instructions work for PC users only. Received By: Account Administrators & Institution Users Received When: Password is reset (either by Account Admin or NMLS Call Center Support) Action Required: Copy & paste the temporary password to log into the account and set up a permanent password 4

Sample 5 MU1R filing activated for <Institution Name> <NMLS ID> An MU1R Filing has been Processed An MU1R filing for <Institution Name> <NMLS ID> has been successfully processed by NMLS and has been placed in an active status. Filing details: Filing ID: <ID> Filing Date: <Date> Received By: Account Administrators and/or Institution Users receiving MU1R Filing Activity notifications Received When: The MU1R has been filed and payment submitted (Institution may begin registering MLOs) Sample 6 MU1R Status for <Institution Name> has changed Institution Registration Status Changed The MU1R status for <Institution Name> <NMLS ID> has been changed. Details: Previous Status:< Institution Registration Status> Current Status:< Institution Registration Status> Status Date: <Institution Registration Status Date> Received By: Account Administrators and/or Institution Users receiving MU1R Filing Activity notifications Received When: The status of an institution s registration has changed (Can view the status from Composite View) Sample 7 An MLO Batch Upload File has been processed File Processing Complete - Email NMLS has completed the processing of the following MLO Batch Upload File and results are now available in NMLS. File ID: <Upload ID> File Name: <File Name> Description: <Description> Uploaded On: <Date Uploaded On> Completed Records:<# of Completed Records> Rejected Records: <# of Rejected Records> Received By: The institution user that uploaded the batch file Received When: The batch file has been uploaded into the registry by the institution unless results yield rejected records. If so, view rejection file, correct necessary field (s), and resubmit the batch upload file. 5

Sample 8 Attestation has been completed by <Individual Name> <NMLS ID> Individual has Attested to an MU4R - Email <Individual Name> <NMLS ID> has attested to their <MU4R> with Filing ID <Filing ID> for <Institution Name> <NMLS ID>. Received By: The institution user who requested the attestation Received When: An MLO attests to their pending MU4R filing Action Required: The institution needs to submit and pay for the filing Sample 9 Individual MU4R Filings processed Individual MU4R Filing(s) Processed by This Institution One or more MU4R Filings submitted by your Institution have been processed. To view details of the filings, please login to NMLS and view Historical Filings under the Filing Tab. Received By: Account Administrators and/or Institution Users receiving MU4R Filing Processed notifications Received When: The institution submits and pays for the MU4R on behalf of the individual Real Time or Nightly: Nightly Sample 10 MU4R Filings processed Individual MU4R Filing(s) Processed by the Individual or Another Institution One or more MU4R filings submitted by the Individual or another Institution have been processed. Details regarding the processed MU4R filing(s) can be found below. Full Name NMLS ID Filing ID Filing Date Submitting Entity <Individual Name> <NMLS ID> <Filing ID> <Filing Date> <Entity Name> <NMLS ID> Received By: Account Administrators and/or Institution Users receiving MU4R Filing Processed notifications Received When: An individual submits an MU4R or another institution submits the MU4R on behalf of an individual Real Time or Nightly: Nightly 6

Sample 11 Federal MLO Registration status has changed for <Individual Name> <NMLS ID> Individual Registration Status Changed The Federal MLO Registration status for <Individual Name> <NMLS ID> has changed. See below for further details: Primary Federal Regulator: <Federal Agency Name> Previous Registration Status: <Individual Registration Status> Current Registration Status: <Individual Registration Status> Registration Status Date: <Status Date> Received By: Account Administrators and/or Institution Users receiving Federal MLO Registration Status Change notifications Received When: The status of an MLO s registration has changed Sample 12 New Employment Records Pending Confirmation Pending Employments MU4R filing submissions yesterday have resulted in <# of Employments with the institution where status is Pending Confirmation> employment records being created that are pending confirmation by <Institution Name> <NMLS ID> Please login to NMLS to review and confirm or take other action on employment records that are pending confirmation. View the Employment Record Management Instructions on the NMLS Resource Center for tips on confirming, requesting corrections to or rejecting employment records. Received By: Account Administrators and/or Institution Users receiving Employment Records Pending Confirmation notifications Received When: At least one pending employment record exists and needs confirmation from the Institution. Action Required: Review the pending employment record(s) and take action (confirm, request corrections, or reject) Real Time or Nightly: Nightly until pending employment management records are clear Sample 13 Employment Record have been Terminated or Withdrawn The following employment records have been terminated or withdrawn. Employment Terminated or Withdrawn MLO ID: <NMLS ID> MLO Name: <Individual Name> Employment End Date: <Employment End Date> Employment Status: <Employment Status> Action Taken By: <Name> Received By: Account Administrators and/or Institution Users receiving Employment Records Pending Confirmation notifications Received When: An Institution has terminated an employment or an MLO has removed the employment before confirmation Real Time or Nightly: Nightly 7

Sample 14 Access Rights have been granted Individual Access Granted <Institution Name> <NMLS ID>has been granted Access Rights to one or more individual records in NMLS. Access Rights allow you to view the individual s record and submit filings on behalf of the individual. For information regarding the individual records you have access rights to, please login to NMLS and choose the Access link under the Filing Tab. Received By: Account Administrators and/or Institution Users receiving Individual Access Granted notifications Received When: An Institution has been given access rights to an MLO Sample 15 Access Rights to <Individual Name> removed. Individual Access Removed <Institution Name> s Access Rights to the NMLS record of <Individual Name> <NMLS ID> have been removed. Received By: Account Administrators and/or Institution Users receiving Individual Access Revoked notifications Received When: An Institution s access rights to an MLO have been removed Sample 16 Fingerprints for <Individual Name>< NMSL ID> have been returned as Illegible The FBI was unable to process fingerprints for <Individual Name>< NMSL ID>. Illegible Prints A new set of fingerprints must be submitted for FBI processing. In order to schedule a new appointment to have fingerprints taken, first request and pay for a new criminal background check as part of a new filing. Click here to access the NMLS Resource Center for more information regarding criminal background checks and fingerprinting. Details: Fingerprint Record Received On: <Fingerprint Received Date> Status: <Status> Status Date: <Status Date> Received By: Institution Received When: The results of fingerprints are returned illegible by the FBI. Action Required: The MLO/institution would need to re-request the criminal background check and submit a new set of prints. If this is the second set of prints returned illegible, it will automatically place the MLO into a Name Check status and no action would be required. 8

Sample 17 MU4R Fees Outstanding <Institution Name> <NMLS ID> MU4R Cart Requires Payment The Institution users listed below have invoices for MU4R fees that require payment. < Institution Name> <NMLS ID>will not be able to complete the registration process for the MLOs with outstanding fees until payment is remitted. Details regarding the unpaid invoices can be found below. Institution User Total Unpaid Date of Oldest Unpaid Fee <Full Name> corresponding to <Cart Created By> <Amount in Cart> <Creation Date> Received By: Account Administrators and/or Institution Users receiving Invoice Status Change notifications Received When: One (or more) Institution user(s) has an MU4R Invoice for which payment has not been submitted Action Required: Submit payment of MU4R filing(s) in the MU4R cart Real Time or Nightly: Nightly until the cart is clear Sample 18 Invoice status changed for <Entity Name> Change in Invoice Status An invoice status has changed as detailed below: Invoice ID: <Invoice ID> Payment Amount: <Payment Amount> Current Invoice Status: <Invoice Status> Invoice Status Date: <Status Date> Paid By: < User Name> Invoice Created by Entity:<Entity Name> Invoice Created by User: <User Name > Invoice Source:<Invoice Source> To repay an Invoice set to Failed Payment status, enter the Invoice link under the Home Tab. Received By: Account Administrators and/or Institution Users receiving Invoice Status Change notifications Received When: An invoice has been repaid by the institution following a failed payment 9

Sample 19 Your MU4R invoice has been successfully processed Your MU4R invoice has been successfully processed. MU4R Invoice Successfully Processed - Email Invoice Details: Invoice ID: <Invoice ID> Invoice Created By: <First Name><Last Name> corresponding to <User Name > Paid By: <First Name><Last Name> corresponding to <User Name > Date: <Status Date> Received By: Account Administrator or Institution User who submitted the MU4R(s) Received When: An invoice has been successfully paid by an institution user. INDIVIDUAL COMMUNICATIONS Sample 20 Your NMLS user account has been created Account Creation (Username) - Email THIS E-MAIL CONTAINS IMPORTANT INFORMATION PERTAINING TO YOUR ABILITY TO ACCESS THE NATIONWIDE MORTGAGE LICENSING SYSTEM & REGISTRY - DO NOT LOSE THIS MESSAGE! Pursuant to your request, a new password was generated for your user account: <User Name> Your password has been sent in a separate email. Received When: The MLO is Batch Uploaded by the institution and an account is created Action Required: Enter the username and temporary password to log into the account 10

Sample 21 Regarding your NMLS user account Account Creation (Temporary Password) - Email THIS E-MAIL CONTAINS IMPORTANT INFORMATION PERTAINING TO YOUR ABILITY TO ACCESS THE NATIONWIDE MORTGAGE LICENSING SYSTEM & REGISTRY - DO NOT LOSE THIS MESSAGE! The temporary password for your user account in NMLS is: <Password> Your username has been sent in a separate email. Log into the Nationwide Mortgage Licensing System & Registry (NMLS) by clicking the Log into NMLS button in the upper right corner of the NMLS Resource Center and change your password now. Your new password must meet the following criteria: 1) A password must be between 8 and 16 characters in length. 2) A password cannot start with more than 3 characters from the beginning of the user name. 3) A password must contain characters from three of the four following categories: English uppercase characters (A to Z) English lowercase characters (a to z) Base 10 digits (0 to 9) Special characters (For example, #, $, and ^) Tips on copying and pasting the system-generated temporary password: Due to the cryptic nature of the system-generated password, it may be easier for you to copy and paste the password from this e-mail into the password field on the NMLS login page. To copy and paste the password from this e-mail: (1) highlight the temporary password with your mouse (be sure to include ONLY the characters in the password and NOT the blank spaces that precede or follow the password); (2) with the password highlighted, press both the Ctrl key and letter C to copy the password; (3) position your cursor in the password field in the NMLS login screen and press both the Ctrl key and letter V to paste the password into the password field. You will need to again paste (press Ctrl key and V) this password into the Password Change screen after logging into NMLS. Note: these instructions work for PC users only. Received When: The MLO is Batch Uploaded by the Institution and an account is created Action Required: Copy & paste the temporary password to log into the account and set up a permanent password Sample 22 Regarding your NMLS user account Reset Password (Username) - Email THIS E-MAIL CONTAINS IMPORTANT INFORMATION PERTAINING TO YOUR ABILITY TO ACCESS THE NATIONWIDE MORTGAGE LICENSING SYSTEM & REGISTRY - DO NOT LOSE THIS MESSAGE! Pursuant to your request, a new password was generated for your user account: <User Name> Your password has been sent in a separate email. Received When: Password is reset (either resetting the password themselves or NMLS Call Center Support) Action Required: Enter the username and temporary password to log into the account 11

Sample 23 Regarding your NMLS user account Reset Password (Temporary Password) - Email THIS E-MAIL CONTAINS IMPORTANT INFORMATION PERTAINING TO YOUR ABILITY TO ACCESS THE NATIONWIDE MORTGAGE LICENSING SYSTEM & REGISTRY - DO NOT LOSE THIS MESSAGE! The temporary password for your account associated with :<Entity Name> <NMLS ID> is <Password> Your Username has been sent in a separate email. Log into the Nationwide Mortgage Licensing System & Registry (NMLS) by clicking the Log into NMLS button in the upper right corner of the NMLS Resource Center and change your password now. Your new password must meet the following criteria: 1) A password must be between 8 and 16 characters in length. 2) A password cannot start with more than 3 characters from the beginning of the user name. 3) A password must contain characters from three of the four following categories: English uppercase characters (A to Z) English lowercase characters (a to z) Base 10 digits (0 to 9) Special characters (For example, #, $, and ^) Tips on copying and pasting the system-generated temporary password: Due to the cryptic nature of the system-generated password, it may be easier for you to copy and paste the password from this e-mail into the password field on the NMLS login page. To copy and paste the password from this e-mail: (1) highlight the temporary password with your mouse (be sure to include ONLY the characters in the password and NOT the blank spaces that precede or follow the password); (2) with the password highlighted, press both the Ctrl key and letter C to copy the password; (3) position your cursor in the password field in the NMLS login screen and press both the Ctrl key and letter V to paste the password into the password field. You will need to again paste (press Ctrl key and V) this password into the Password Change screen after logging into NMLS. Note: these instructions work for PC users only. Received When: Password is reset (either resetting the password themselves or NMLS Call Center Support) Action Required: Copy & paste the temporary password to log into the account and set up a permanent password Sample 24 An MU4R filing has been created for you Institution Creates an MU4R but the Individual is Responsible for Payment - Email <Institution Name> <NMLS ID> has created an <MU4R> filing on your behalf. The Institution is requesting that you complete, attest to and submit your <MU4R>. Use the Log into NMLS button in the upper right corner of the NMLS Resource Center to login, complete and submit your <MU4R>. Access Quick Guides for tips on completing and submitting your <MU4R> filing. Please contact your employer if you need more information. Received When: The MLO is Batch Uploaded by the Institution. Individual is the Designated Payer and a MU4R is created Action Required: Individual needs to log into the NMLS account, fill out the MU4R information under My MU4R Filings section, attest to the MU4R, and submit the form and payment 12

Sample 25 Attestation is required Attestation Requested - Email <Institution Name> <NMLS ID> has created an <MU4R> filing on your behalf that requires your attestation. Use the Log into NMLS button in the upper right corner of the NMLS Resource Center to login and attest to your <MU4R> View the Attestation Quick Guide for tips on attestation. Please contact your employer if you need additional information. Received When: The institution has requested the individual attest to an MU4R filing. (The MLO is Batch Uploaded by the Institution specifying institution is the Designated Payer and MLO Completes First is marked Y or they have requested attestation for an MU4R created outside of the batch upload process). Action Required: Individual logs into the NMLS account, fill out/verify the MU4R information under the Attestation Requested Filings section and attest to the MU4R. Sample 26 An MU4R filing has been recalled MU4R Filing Recalled - Email <Institution Name> <NMLS ID> has recalled your MU4R. The filing is no longer available for attestation. Please contact your employer if you need additional information. Received When: The institution recalled a MU4R filing from a MLO that was either in an Attestation Requested status or an Attested status. for MLO. Sample 27 An MU4R filing has been deleted MU4R Removal - Email On <Date Filing Removed> an unsubmitted MU4R filing was deleted. Therefore, your attestation is no longer required. Please contact your employer if you need additional information. Received When: An MU4R filing awaiting attestation is deleted by an institution user 13

Sample 28 An MU4R Filing was processed for you by NMLS MU4R Processed An MU4R filing has been processed for you by NMLS. Filing details: Filing ID: <ID> Filing Date: <Date> Submitting Entity <Submitter Name> <NMSL ID> Received When: The Institution submits payment for the MU4R Action Required: MLO needs to proceed to Composite View Tab to navigate to the Fieldprint website. Real Time or Nightly: Nightly Sample 29 Registration Status Change (Active Employment) Federal MLO Registration status has changed for <Individual Name> <NMLS ID> The Federal MLO Registration status for <Individual Name> <NMLS ID> has changed. See below for further details: Primary Federal Regulator: <Federal Agency Name> Previous Registration Status: Pending Current Registration Status: Active Registration Status Date: <Status Date> View the Registration Status Quick Guide tips on viewing status through NMLS. Received When: The employment is confirmed either through auto-confirmation or manually by the institution. ( The registration is now Active) Sample 31 14

A correction to your MU4R is required Employment Correction Requested - Email A correction to information submitted on the MU4R has been requested by your employer. See below for details: Employer Name: <Institution Name> Employer NMLS ID: <NMLS ID> Employment Record Submitted On: <Date Employment Requested On> Work Location: <Employment Address> Employment Start Date:<Employment Start Date> Correction Requested On: <Employment Status Date> Reason for Correction Request: <Employment Explanation> To amend/correct your record: 1. Log into NMLS. (Use the Log into NMLS button in the upper right corner of the NMLS Resource Center.) 2. Select the Filing tab. 3. Select Create a New Filing or select the existing pending filing by clicking the edit icon if a pending filing already exists. 4. Make the requested corrections by entering the appropriate section(s) of the form in your record. 5. Select Completeness Check and Submit on the left panel. 6. Resolve any outstanding completeness issues, if applicable. 7. Click the oath box and then the Attest button that appears at the bottom of the page to submit the filing. Access Quick Guides for additional tips on amending your MU4R filing. Contact your employer if you need additional information regarding the correction request. Received When: The individual has attested and the institution has requested a specific item to be corrected/changed in the MU4R Action Required: Amend the MU4R filing based on the institution s Reason for Correction Request. (Instructions in notification) Sample 30 A Correction Request has been recalled A request for a correction to employment information has been recalled. Employment Correction Request Recalled - Email Institution Name: <Institution Name> Institution NMLS ID: <NMLS ID> Employment Requested On: <Employment Requested On> Work Location: <Employment Address> Employment Start Date: <Employment Start Date> Correction Request Recalled On: <Employment Status Date> No further action is necessary at this time. Contact your employer if you need further information. Received When: An institution recalls a requested correction to an MU4R Sample 32 15

Employment Record has been Terminated or Withdrawn Employment Terminated or Withdrawn The following employment record on your MU4R has been terminated or withdrawn. Institution ID: <NMLS ID> Name: <Institution Name> Employment End Date: <Employment End Date> Employment Status: <Employment Status> Received When: An MLO is no longer associated with an institution and the institution has chosen to terminate the MLO s employment registration Sample 33 Your employment record has been rejected by <Institution Name> <NMLS ID> Employment Rejected - Email The following employment record submitted on your MU4R has been rejected by the Institution: Institution Name: <Institution Name> Institution NMLS ID: <NMLS ID> Employment Confirmation Requested On: <Date Employment Requested> Work Location: <Employment Address> Employment Start Date: <Employment Start Date> Rejected On: <Employment Status Date> Reason for Rejected: < Explanation> Please contact <Institution Name> <NMLS ID> for more information. Received When: An institution has rejected an MLO s employment. (Institution access is removed during rejection) Sample 34 16

Fingerprints for <Individual Name>< NMSL ID> have been returned as Illegible The FBI was unable to process fingerprints for <Individual Name>< NMSL ID>. Illegible Prints A new set of fingerprints must be submitted for FBI processing. In order to schedule a new appointment to have fingerprints taken, first request and pay for a new criminal background check as part of a new filing. Click here to access the NMLS Resource Center for more information regarding criminal background checks and fingerprinting. Details: Fingerprint Record Received On: <Fingerprint Received Date> Status: <Status> Status Date: <Status Date> Received When: The results of fingerprints are returned illegible by the FBI Action Required: The MLO/institution would need to re-request the criminal background check and submit a new set of prints. If this is the second set of prints returned illegible, it will automatically place the MLO into a Name Check status and no action would be required. Sample 35 Invoice status changed for <Entity Name> Change in Invoice Status An invoice status has changed as detailed below: Invoice ID: <Invoice ID> Payment Amount: <Payment Amount> Current Invoice Status: <Invoice Status> Invoice Status Date: <Status Date> Paid By: < User Name> Invoice Created by Entity:<Entity Name> Invoice Created by User: <User Name > Invoice Source:<Invoice Source> To repay an Invoice set to Failed Payment status, enter the Invoice link under the Home Tab. Received When: An invoice has been repaid by the MLO following a failed payment 17