Datasheet Xenos Enterprise Server TM Xenos Enterprise Server Xenos Enterprise Server addresses the Customer Communications Management challenges facing today s organizations. Xenos Enterprise Server provides a robust, fl exible and highly scalable solution to process content fl ow across the organization. Xenos Enterprise Server processes, extracts, transforms, repurposes, personalizes and stores high volumes of data and documents, enabling enterprise level storage management, real-time access, online presentment, PDF accessibility, printing, and delivery of information across multiple channels. Xenos Enterprise Server delivers intelligent customer communications where, when and how it is needed.
Highlights Industry proven System, Application and Archive Integration for delivering end to end Customer Communications Management solutions Enterprise class application featuring clustering, load balancing and fail-over for dependable Service Reliability Advanced ECM Archive Integration enhancing the value of legacy IT infrastructure and enabling Enterprise Content Consolidation Content Transformation capabilities enabling content extraction and repurposing for cross business content sharing Secure Content Delivery providing industry proven high volume Online Presentment Integration with Xenos Axess to generate Accessible PDF Documents for the visually impaired Xenos Enterprise Server Intelligent Customer Communications Management Xenos Enterprise Server (ES) is a robust, fl exible and highly scalable processing engine that manages content fl ow and business processes across the enterprise. With an extensive set of interfaces and adaptors, Xenos ES enables organizations to integrate back-offi ce systems, archive repositories and customer facing applications to form a single consolidated system to effi ciently manage enterprise content and customer communications. Designed for robust and scalable systems integration, Xenos ES posses the fl exibility to seamlessly manage Xenos components and integrate with existent IT infrastructure. Xenos ES features connectivity features and job management capabilities to enable automatic content processing for high volume and enterprise level requirements. Additionally, Xenos ES features enterprise-class capabilities, including the ability for clustering, load balancing and automatic failover to meet demanding business and SLA requirements. Xenos ES is an enterprise processing engine that captures, identifi es, processes, and routes structured and unstructured data and documents across enterprise systems, delivering content fl ow across disparate applications and business units. Xenos ES processes and manages business operations with defi nable and automated processes, automatically delivering operational and management capabilities to where, when and how it is needed. Line of Business Applications HVTO Document Composition IDARS/ERM ECM CRM/BPM Legacy/ERP Trading Partners Events HTTP(S) FTP(S) File JMS IBM MQ Series MSMQ Socket Web Services ebxml Messaging Services Processes Xenos Enterprise Server Transformation Engines Electronic Documents Print Stream Documents Structured Data Process Flow Engine Process Flow Custom Components Process Flow components Routing Job Scheduling Clustering Job Monitoring Xenos Axess TM PDF Accessibility Enterprise Server Engine DB Connection Pooling Integration Components BIRT iserver Command line process Document composition ERM/ECM loaders Print services Process flow components Custom integration API Engine Monitoring Logging Authentication CEVAs Xenos Developer Studio Enterprise Server Administrator Console HTTP(S) FTP(S) File JMS IBM MQ Series MSMQ Socket Web Services Configuration Repository Check-in/Check-out Solution Promotion Application Server Repository Services Interface Xenos Repository IBM Content Manager OnDemand IBM FileNet Image Services IBM FileNet P8 EMC Documentum Repository Adapter API Page 2
Transform Information into Intelligent Content Xenos ES addresses Customer Communications Management problems facing today s organizations. As organizations grow and evolve, new systems and applications are required to satisfy ever changing business demands. The challenge for IT professionals is to provide integration between disparate business systems and enable sharing of useful content across business silos. Designed to address today s complex customer communications management problems, Xenos ES is a robust, fl exible and scalable solution for integrating information across the organization. Xenos ES is an enterprise-level server designed to process, extract, transform, repurpose and personalize high volume data and documents. The result is a superior system for customer communications management, including the benefi ts of real time content access, online presentment, content extraction, PDF accessibility, high volume printing and on demand delivery across multiple enterprise channels. Xenos ES provides advanced processing capabilities to improve the cost and effi ciency in handling customer communications, enabling organizations to utilize intelligent content where, when, and how it is needed. Xenos ES lowers the total cost of content ownership by integrating disparate business systems for a single view of enterprise-wide content. Xenos ES provides a scalable architectural framework on an integrated Java platform, simplifying integration with third-party applications and technology solutions. With its Java-based, multi-threaded architecture, Xenos ES is able to process millions of transactions each with sub-second performance. Streamline Content Across Business Silos Xenos ES streamlines organizational content by seamlessly connecting disparate business applications and backend systems. With Xenos ES, organizations can repurpose dormant data and documents for new applications, as well as share content across business silos. With value-added Integration Services, Xenos ES eliminates the challenge of integrating data and documents between disparate applications. Input and Output Services Xenos ES provides the interfaces required to enable communication between incompatible technologies, contemporary applications and systems deployed by enterprises today. Input and Output Services use open standards, ensuring the security and reliability needed for point-to-point transport and exchange of information over the Internet. Additionally, Input and Output services invoke the desired processes and components to trigger automated business logic. Web Service File Mail HTTP(S) FTP(S) Socket JMS IBM MQ Series MSMQ Xenos Enterprise Server Web Service File Mail HTTP(S) FTP(S) Socket JMS IBM MQ Series MSMQ Xenos ES Page 3
Integration Services Integration Services invoke third party functionalities from within Xenos ES process flows, seamlessly integrating business processes with other services, such as transformation, workflow or predictive analytics. Xenos ES comes with out-of-the-box integration components, making it a breeze to integrate common third-party capabilities. Additional integration components can be easily created using Xenos ES s extensible Java and Web Services APIs, from within Xenos Developer Studio or an external Java Integrated Development Environment (IDE). Integration Services Include: Actuate s BIRT iserver: Publish and retrieve BIRT reports to and from iserver Command line process: Start native applications from the command line Document Composition: EMC Document Sciences xpression ERM/ECM loaders: Supporting the communication with ERM and ECM systems Xenos Repository components for full archival capabilities, including retention and disposition, high volume content load, resource bundle separation, document storage reduction and secure online presentment Xenos infoweb for secure report delivery or online presentment. It can also be used within the Xenos Integrated Document Solution IBM FileNet P8 Loader component to load high volumes of content, documents and images along with their associated metadata/indexes into IBM FileNet P8 Print Services CMIS components for interactions with Content Management Interoperability Services (CMIS) enabled systems, such as Microsoft SharePoint and Alfresco, including the access, search and retrieval of stored content. Printing Services: Distribute print-ready content to external print services Levi, Ray & Shoup, Inc. (LRS) VPSX Print Process to send print requests to the LRS VPSX Server for routing to printers, fax and email. Java Print Service to send print requests to a printer or print server Web Service Process: Consume external Web Services to retrieve data or enhance content. Custom integration API: Ability to write custom integration components using the Xenos ES s extensive Enhance Content Management Solutions One of the major benefi ts of Xenos ES is its ability to integrate and enhance Enterprise Content Management (ECM) solutions, including content repositories, Integrated Document Archival and Retrieval Systems (IRDARS) and Enterprise Report Management (ERM) systems. With Xenos ES, ECM Archive Integration can be easily achieved with a single interface to access content residing in external repositories, allowing external applications to communicate with disparate repositories without requiring individual connections. Repository Services Interface The Xenos ES Repository Services Interface provides a common way of accessing content in external repositories. Applications can access content stored in external repositories through integrated services to manage the underlying communication, including the abilities for: Searching repositories Querying index names and folder types Getting hit lists from repositories Retrieving content from repositories Loading content into repositories Retrieving and caching associated resources In addition to provided value-added services provided by the Repository Services Interface, Xenos Enterprise Server also provides Direct Access to Third Party Repository APIs. This ability allows applications to use Enterprise Server as a single access point to third party repository archives, enabling business applications to execute specialized Page 4
functions directly on the underlying repository, while utilizing Repository Services Interface s connection handling capabilities to manage connection pooling, security and authentication. Enterprise Services can connect to various industry leading ECM systems such as: IBM Content Manager OnDemand IBM FileNet P8 IBM FileNet Image Services EMC Documentum Content Management Interoperability Services (CMIS) Enabled Systems Repository User Interface Repository User Interface (RUI) provides an intuitive GUI for accessing content on disparate enterprise archives. RUI connects multiple repositories for consolidated content access, enabling users to search, retrieve and view content stored across the organization. Repository User Interface Includes: Document View: Documents can be opened and viewed directly in RUI. With the View As feature, users can dynamically transform non-viewable document formats like AFP to viewable formats including PDF and TIFF. Search: Basic and Advanced Search capabilities enable users to search for documents across applications. Basic search allows users to search for documents by using document properties, while advanced search allows users to use advanced scripting to search across multiple applications. Localization: Xenos Repository User interface is localized in English, French and German. Additionally, Xenos Repository includes a Management Console GUI for administering the Xenos Repository. Administrators can set up applications, monitor repository instances, define access permissions, administer fine grain auditing, manage physical and logical storage, define content retention and configure distribution channels. Page 5
In addition to integrating with ECM systems, Xenos ES also provides value-added services to better leverage enterprise content in supporting business strategies. Xenos Transformation Services provides the functionality and support required to Transform Data and Documents by extracting, indexing and repurposing information from documents and high volume print streams. Transformation Services enable organizations to Migrate and Consolidate Enterprise Content by extracting information from documents and print streams, and creating index fi les to load documents to new repositories, or re-composing documents to deliver a single consolidated document from information obtained across multiple applications and business units. Examples of the business documents and data that we work with on a daily basis include: Statements: Bank, brokerage, Credit Card, etc. Applications: Loans, Customer Service, etc. Reports: Operations, Healthcare, Manufacturing, etc. Bills: Telecommunication, Utility, etc. Forms: Tax, Customs, Shipping, Insurance Declarations, etc. Partner Communications: Ports, Manufacturing, Healthcare etc. Transformation Services Xenos ES tightly integrates with Xenos industry leading Transformation Services. Used in production by hundreds of customers worldwide, Transformation Services extract, transform and repurpose of both structured and unstructured content as an enterprise service for SOA environments, increasing content agility to rapidly adapt to changing compliance and standards requirement, while minimizing compliance risk, lowering the total cost of ownership, improving productivity and reducing cycle time by eliminating error-prone manual processes. Documents Xenos Transformation Services for Documents transforms and repurposes electronic documents and print streams. High volumes of documents are indexed, transformed and repurposed into a variety of business-critical applications for enterprise report management (ERM) and enterprise content management (ECM) archiving, retrieval, presentment and delivery. Data Xenos Transformation Services for Data efficiently transforms and augments data with Straight-through Processing, and intelligently routes a variety of structured data formats over the Internet and between disparate systems. This enables the real-time, high-volume exchange of electronic data with greater adaptability to changing business requirements between internal applications and external business partners without the need for manual code changes. Content Delivery When You Need It, Where You Need It Xenos ES enables organizations to share content across the organization. With Input and Output Services, Integration Services and Transformation Services, Xenos ES delivers high-volume content across organizations at record speed. Additionally, Xenos ES makes documents, such as statements, invoices and fi nancial reports, readily available for external Online Presentment. Organizations can easily and securely provide customers with online access to relevant and personalized customer communications, including fi nancial reports, credit card bills, personal baking information, brokerage transactions, telecommunication statements, insurance policies and government tax statements. ebxml Messaging Services Built on the OASIS ebxml open standard, Xenos ES ebxml Messaging Service delivers consistent, reliable and secure point-to-point exchange of data over the Internet with non-repudiation. Driven by proven industry standards, the Xenos ES ebxml Messaging Service makes secure data transport a straightforward business operation, not a service-based, high-priced, complex chore. Page 6
In addition to static online presentment, Xenos ES seamlessly integrates with Actuate BIRT to deliver Interactive Content on multiple devices. X2BIRT to transform static documents into real-time business intelligence. BIRT s powerful analytics provides endless ways of visualizing data through interactive reports and dashboards, enhancing the abilities to extract valuable information by performing data trending, charting and analytics from the interactive viewer. Xenos ES offers the ability to deliver Accessible PDF Documents. Xenos ES fully integrates with Xenos Axess to transform high volume documents into PDF documents that are accessible, using assistive technology, for visually-impaired users. Xenos Axess captures content from electronic documents, identifi es tables, sections, fi elds and images and inserts alternate text and appropriate tags to output as accessible PDF documents. With Xenos Axess, organizations can ensure that statement or transaction-oriented documents can be accessible to every customer, reducing the need for outsourced document accessibility services. Configure and Automate Business Processes Xenos ES is architected to use Process Flows to automate business processes and satisfy business requirements. The Xenos ES Process Flow Engine automates business logic and technical functions with Process Flows and Process Flow Components. Through defi nable Process Flows, organizations have the ability to assemble the precise business logic to automate specifi c business requirements. Process Flow Components Process Flow Components are chained together to implement the business logic in a process flow to ensure that enterprise content is correctly routed, processed and consumed based on business requirements. There are five types of Process Flow Components: 1. Transformation: Manipulate and Transform data and documents 2. Routing: Determine the course of action to take based on defined business rules 3. Processes: Perform specific and definable business logic 4. Integration: Integrate and communicate with external systems 5. Custom: Create custom Java components to define specific business and technical functions Errors in process flows are easily caught and processed through Xenos ES s Error Handling capabilities, ensuring that correct actions are taken upon process failures. Errors in Process Flows can be handled in the following ways: 1. Catching the error within a subset of your business logic and invoking a process flow to handle it 2. Catching the error within the whole of your business logic and invoking a process flow to handle it 3. Catching the error within the individual components to handle it With Xenos ES, Process Flows and associated components, confi gurations and resources can be stored in the Confi guration Manager. Confi guration Manager allows Process Flows to be deployed across multiple Xenos ES instances and Xenos ES clusters, enabling Process Flows to be easily deployable on development, testing, staging and production instances. Configuration Manager In addition to storing Process Flows for server and cluster deployment, the Xenos ES Configuration Manager also enables collaboration between team members on a project. The version control capability allows versioning of project resources with the ability to rollback to previous versions or labels. To migrate from a testing environment to a production environment, migration options are available to pull all resources of a specific version to another configuration repository. With the click of a button, an entire solution can be promoted from one environment be it development, testing or staging to any other environment. Solutions can be demoted or rolled back just as easily. Page 7
Reduce Complexity and Boost Productivity Xenos ES is designed to automate and manage high volume enterprise level content processes, ensuring that organizations have the ability to satisfy business requirements while maintaining Service Level Agreements (SLAs). Xenos Enterprise Server s Management Tools include: Xenos ES Engine: A fault-tolerant, high-volume, highly available server-based architecture that provides job scheduling, load balancing, clustering, monitoring, failover, notification and error handling, ensuring server reliability. Developed with a java-based, multi-threaded architecture, Xenos ES is designed to process millions of transactions with sub-second performance. Additionally, it s built-in connection capabilities enable enterprise level authentication, such as LDAP and AD, and connection pooling to simplify Xenos ES setup, deployment and administration. Administration Console: Xenos ES s built-in monitoring tools provide a single 360 view of all processes. From the built-in thin-client, administrators can monitor and manage server health, statistics, job execution, and other critical elements across all Xenos ES instances. Job Scheduler: Allows process flows, components and events to be scheduled for desired run times. Businesses with nightly batch jobs can queue jobs during the day for execution during lights-out operations. Additionally, administrators can set up actions if a scheduled job has not run such as running a process flow or sending a notification. Logging System: Provides the option of either a single log for all messages or define granular logging for each process flow component. Specialized logging levels allow control of the precise amount of detail needed for debugging streamlined logs for testing, deployment and production purposes. Xenos Developer Studio: Xenos Developer Studio is a platform-independent Configuration, Deployment and Control Graphical User Interface (GUI), simplifying the process of defining and maintaining process flows, components and projects. It is the single user interface to configure, create and administer all aspects of a Xenos ES environment, including data and document transformation. With its graphical drag-and-drop capabilities, Xenos Developer Studio eliminates the need to hand-code unique business logic while reducing reliance on developers with domain expertise. Supported Platforms Operating Systems: Microsoft Windows, SUSE Linux, Red Hat Linux, Oracle Solaris, HP-UX, IBM z/ OS, IBM AIX Databases: Microsoft SQL Server, Oracle, MySQL Application Servers: JBoss, Oracle Application Server, Oracle WebLogic Server, IBM WebSphere Learn more about the Business and IT solutions delivered by Xenos www.xenos.com tel: 1 (888) 242-0692 email: info@xenos.com UK & Europe North tel: +44 (0) 207 246 4700 www.xenos.com/xe/europe France & Europe South tel: +33 1 47 14 00 96 www.xenos.com/xe/france Germany tel: +49 (0) 69 669025-13 Copyright 2012 Actuate Corporation. All rights reserved. Actuate and the Actuate logo are registered trademarks of Actuate Corporation and/or its affi liates in the U.S. and certain other countries. All other brands, names or trademarks mentioned may be trademarks of their respective owners.