BMC Middleware Management.
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1 BMC Middleware Management
2 Sommaire Introduction MQSoftware BMC Enterprise Automation for Middleware Produits BMM BMM-PA : Performance and Availability BMM-Admin : Administration for WMQ/Tibco EMS BMM-TM : Transaction Monitoring BMM-TA : Transaction Analytics 2
3 BMC Acquires MQSoftware Combines strength of BMC solutions and MQSoftware specialization to deliver industry s strongest middleware and transaction management solutions and further strengthen BMC s Business Service Management platform. The combination will provide the industry s only unified solution for monitoring of messaging middleware and associated business transactions across both mainframe and distributed systems. In addition, it provides the depth and breadth of coverage that IT requires to deliver improved service at a lower cost from a single console and a single vendor. Powerful capabilities for application and transaction management, integrating mainframe and distributed pieces to provide true business view Complete line of middleware and transaction management solutions: - Performance and availability - Transaction/application monitoring - Middleware administration 3
4 Enterprise Automation Platform for Middleware BMC Middleware Automation Platform 4
5 Robust Monitoring Robust Monitoring BMC Middleware Automation Platform 5
6 Proactive Notification Robust Monitoring Proactive Notification BMC Middleware Automation Platform 6
7 Automated Resolutions Robust Monitoring Proactive Notification BMC Middleware Automation Platform Automated Resolutions 7
8 Secure Self-Service Administration Robust Monitoring Proactive Notification BMC Middleware Automation Platform Automated Resolutions Secure Self-Service Administration 8
9 Audit Readiness Robust Monitoring Proactive Notification BMC Middleware Automation Platform Automated Resolutions Audit Readiness Secure Self-Service Administration 9
10 Business IT Alignment Robust Monitoring Proactive Notification Business IT Alignment BMC Middleware Automation Platform Automated Resolutions Audit Readiness Secure Self-Service Administration 10
11 Middleware Can Be Complex Transaction Systems Deposits/ Receipts Spot Fixed Income Equities Payroll Manual TX Fixed Assets AS/400 AS/400 DOS AS/400 DOS DOS Loans Sybase FX Option SQL Swaps Accts Payable DOS Funds Manager MS Access Futures Sybase Management Systems Cash Flow System G/L IRS KEY: MS Access Automatic Feed Manual Entries 11
12 Message Broker : Transformation, Replication, Routing Transaction Systems Deposits/ Receipts Spot Fixed Income Equities Payroll Manual TX Fixed Assets Loans Accts Payable FX Option Message Broker Funds Manager Swaps Futures Management Systems Cash Flow System G/L IRS Reconciliation KEY: Automatic Feed Manual Entries 12
13 Middleware Challenges Disparate operating systems to support - Windows, AIX, Solaris, HP-UX, Linux, Redhat, Suse, - Tandem, Alpha VMS, I-Series, z/os Integrate solutions across silo domains, operating systems, vendors, apps EAI connections: MQ to WebLogic, Tibco to MQ, Brokers ESBs, Web Services Messaging is part of mission critical applications SOA initiative market misdirection, complexity, confusion Evolving company requirements SLA, penalty avoidance, competitive advantage 13
14 Problems To Solve Early detection, isolation and resolution Understanding root cause versus symptoms Operational control What s happening?! DEV, TEST, UAT, PROD Meet SLA s and prove it What happened to my message(s)?? Who owns the problem? Infrastructure or Application groups? Grant access but maintain control 14
15 Positioning BMM solutions Administration/ Configuration Monitoring Technical traceability/ Business traceability BMM Admin for WMQ (AppWatch) WMQ configuration Cross-platforms Message handling BMM Admin for Tibco EMS (AppWise) Tibco EMS configuration Cross-platforms Message handling BMM PA (QPasa) Middleware Monitoring infrastructure reporting WMQ Configuration BMM TA (StatWatch) Messages tracking Archiving Search engine Post Analyze BMM TM (QNami) Business transaction s traceability by Application : Real time Monitoring Archiving SLA reports 15
16 Robust Monitoring Robust Monitoring BMC Middleware Automation Platform 16
17 BMM Performance and Availability (Q Pasa!) Monitoring of the infrastructure 17
18 BMM Performance and Availability Supports key management disciplines ❿ Operations Management run time support ❿ Problem Management - early detection, alert, prevention ❿ Performance Management - bottlenecks, slow downs, delays ❿ Data Analysis - integrated historical reporting, trending and charting Intuitive Dashboards Many technologies supported Messages HTTP Server Application Server Business Integration - MQ - Message Broker - Interchange Server Tibco Rendezvous & EMS WebLogic Oracle, DB2 Databases WebSphere MQe Extensible API 3 rd Party Apps 18
19 BMM Performance & Availability Architecture Database DB2 Oracle SQL Server BMM P&A Clients Web Based Client Actionable Intelligence EVENT SERVICE - Page/Send to Mobile - - Write to File/DB/Log - Send to Manage Console - Send to Helpdesk System - Run Automated Script TOPIC SERVICE HISTORY SERVICE APPLICATION SERVICE History & Reporting BMM P&A Service Set Windows Solaris Linux AIX.. Agent & Extensions Windows Linux AIX Solaris HP-UX OS/400 z/os 19
20 MainView Integration Available BMM Performance And Availability BMM Performance & Availability Distributed MainView for WMQ Mainframe 20
21 Standard Intuitive Views: Queues Many views and reports along tabs at bottom 21
22 Mainframe Queue Manager View 22
23 ZPARMS Status 23
24 Page Sets 24
25 P & A Message Flows and Nodes Within Single Flow 25
26 P & A Intuitive Dashboard Views 26
27 P&A MQ Dashboard Which component is in error Impact on Applications 27
28 Application View 28
29 P & A Message Flow Dashboard 29
30 P & A Tibco Dashboard 30
31 P&A WAS Dashboard Applications & Resources details 31
32 History Charts & Reports Charts Reports 32
33 Proactive Notification Robust Monitoring Proactive Notification BMC Middleware Automation Platform 33
34 Proactive Notification 34
35 Root Cause 35
36 Business Service Views Indicators / Alerts show status of MQ Broker instances and Message Flows are down 36
37 Automated Resolutions Robust Monitoring Proactive Notification BMC Middleware Automation Platform Automated Resolutions 37
38 Event Correlation and Notifications Define Rules for enhanced Eventmanagement 38
39 Alerts and automation Trigger Action Alert on BMM Console 39
40 Improve Application Availability 40
41 Automate Recovery 41
42 BMM PA: Summary Real-time Dashboards Historical reporting Alerting and automation Integration with System Mgmt Consoles Easy to install and customize 42
43 Secure Self-Service Administration Robust Monitoring Proactive Notification BMC Middleware Automation Platform Automated Resolutions Secure Self-Service Administration 43
44 BMM Admin for MQ (AppWatch) & BMM Admin for TIBCO EMS (AppWatch) WMQ administration: Self Service = Productivity 44
45 BMM Admin for MQ Functional Summary Feature-rich MQ administration and end-user access tool Intuitive browser based interface Easy to install, learn and use (about one hour) Administrative\other functions are secure and can be delegated Easily scales without down time Role based access to MQ in a controlled way Uses masking to assign objects to projects Agent-less technology low level effort to support & maintain 45
46 BMM Admin for MQ Single Server Architecture No agents on QMGRs QMGR A Solaris No client software on desktop QMGR B Win2k Windows, AIX or Solaris QMGR C WinNT OS/390 BMM Administrator Server http QMGR D AS400 AIX HPUX Project Based Access Granular access to QMGRs, Queues, channels, specified by project admin 46
47 BMM Admin for MQ Queue Manager Summary 47
48 BMM Admin for MQ Project With My Queues 48
49 BMM Admin for MQ Browse queue and message 49
50 BMM Admin for MQ Project connections summary 50
51 Audit Readiness Robust Monitoring Proactive Notification Audit Readiness BMC Middleware Automation Platform Automated Resolutions Secure Self-Service Administration 51
52 BMM Admin for MQ Change Log: Auditing is in demand 52
53 Example Audit Trail 53
54 BMM Admin for MQ: Summary Easy to install, see value in 1 day Can co-exist with other MQ Monitoring and Administration products Dramatically increases staff productivity and job satisfaction Empowers staff to work with MQ Objects in a safe way (projects) Supports any size MQ environment Value spread over a wide range of staff = quick ROI 54
55 Business IT Alignment Robust Monitoring Proactive Notification Business IT Alignment BMC Middleware Automation Platform Automated Resolutions Audit Readiness Secure Self-Service Administration 55
56 BMM Transaction Monitoring (QNami) Monitoring of business transactions Reporting SLA 56
57 BMM TM Functional Summary Able to monitor and report on content Alert on transactions based upon SLAs Alert on failed transaction Transaction Monitoring end-to-end, point-to-point Cross technologies and platforms Comprehensive transaction focused reporting and trending Role based access to critical information in a controlled way Same architecture as BMM-PA 57
58 BMM TM: Deployment Approach Web Servers App Servers DB MQ` MQ` MQ` To Partners TM-ART, TM-RIM Web Servers Front-end Time App Servers WAS MQ` MQ` MQ` MQ Servers Web Logic Tibco End-to-End Response Time Back-end Server Time MQ` MQ` ====== BMM TM (Q Nami!) Coverage====== DB2 MQ MQ IMS CICS =MVTA Coverage= Client Time Network Time Web Time App Time DB Time MF Time MQ Time 58
59 Looking at Transaction Route BMM TM 59
60 Root-Cause Analyse BMM TM 60
61 Business relevance of each Transaction BMM TM 61
62 Business Activity 62
63 Transaction Processing Time BMM TM 63
64 Transaction Dashboard BMM TM 64
65 SLA Scorecard BMM TM 65
66 SLA History Reports Daily, weekly, monthly reports available 66
67 Payload Metrics History Reports Daily, weekly, and monthly reports available 67
68 BMM TM / MainView TA Integration 68
69 BMM TM / MainView TA Integration 69
70 BMM TM: Summary End-to-End transaction monitoring - Many technologies supported - BTM API SLA Monitoring System events and alerts - Transaction quantification Timeout Failure - Performance & availability Customizable role-based dashboards - Infrastructure views - Business views Historical data capture and reporting - Storage and presentation for all business and IT information 70
71 BMM Transaction Analytics Tracking of WMQ Messages 71
72 BMM Transaction Analytics Functional Summary Project based MQ message tracking system Provides analysis and maintenance of message statistics Proves service level agreement (SLA) compliance Identify MQ bottlenecks and other related MQ problems Provides details of WMQ usage for chargeback to business units A new IT revenue channel via user charge backs. Lots of meaningful reports 72
73 Summary Format of the Throughput Report 73
74 Message Cross time Report With Drill Down into Content 74
75 Individual Message Details 75
76 Chargeback Report 76
77 Summary Data 77
78 BMM Transaction Analytics: Summary True MQ Message Information System Easy to install and set up See value in 2-3 days Compliments existing MQ monitoring solutions Meets evolving market need towards transaction monitoring 78
79 BMM Product Summary BMM Performance and Availability - For middleware monitoring, alerting, measurement, reporting - Dashboards are industry leader - Mainview MQ integration connects distributed with z/os BMM Administration for MQ - Robust MQ administration - Self service access to MQ through role based assignment BMM Transaction Monitor - Cross platforms and technologies - Payload data monitoring and reporting - SLA monitoring and reporting BMM Transaction Analytics - MQ message information system 79
80 Questions? 80
81 81
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