Sustainable for Solutions Smart Cities What is a Smart City? www.sustainablecitiessolutions.com
Contents Introduction 3 Executive Summary 4 Background & Methodology 5 Description of a Smart City 6 Most popular descriptions of a Smart City 7 Country Summary/highlights - UK 8 Country Summary/highlights - Italy 10 Country Summary/highlights - Germany 12 Country Summary/highlights - France 14 Country Summary/highlights - Sweden 16 Demographics 18 3M Solutions 21 1
Introduction In July 2012 the European Commission launched a Smart Cities initiative stating its belief that cities across Europe are forerunners in the transition towards a low carbon and resource efficient economy. Pip Frankish Sustainability Manager for 3M in West Europe. At 3M We recognised early on, that doing business in new, smarter ways would not only create a more viable company it could also enable us to meet our social responsibilities and reduce our impact on the environment, two objectives integral to ethical business conduct. Sustainability is a natural extension of our values. Almost 70 of the EU population lives in urban areas and cities are the driving force in generating Europe s economic growth. Smarter cities can improve the quality of life of millions of European people. At 3M, we wanted to understand what people living in cities really know about smart cities, and in particular what city dwellers felt were the most important attributes of smart city living. Working with TNS, 3M commissioned research across 2,500 EU citizens in Germany, UK, France, Italy and Sweden. We hope you find this survey useful, and we welcome your feedback and comments. 2 3
Executive Summary Background and Methodology Our survey conducted by TNS, on behalf of 3M, shows the two most popular perceptions of Smart Cities are environmental progress and efficient public transport. The study also shows that EU citizens are concerned about both rising energy costs and potential supply problems. The survey is launched to coincide with the 3M Sustainable Solutions for Smart Cities event held in Brussels on June 26th, 2013. The showcase event occurs during the European Union s Sustainable Energy Week, where 3M welcomed guests from industry, government, academia and NGOs to discuss sustainable solutions for smart cities. By gathering experts from various disciplines in workshops to discuss its latest innovations, 3M believes new ideas are generated that help building a better future. Good quality data and insight from EU citizens is critical to a stimulating debate, and understanding what the key issues people living in major cities in the EU are. Click here to register and see an infographic we have created to visualise the report. This first ever survey conducted by 3M on smart cities is designed to increase our knowledge of what EU citizens understanding is about smart city living. This first edition covers five countries. The interviews were conducted by TNS via questionnaires and sent out by email. The survey was fielded in May 13th to 23rd, 2013, with 500 completed responses gathered from each country, and from citizens living in pre-defined major cities. Completed questionnaires were gathered from city dwellers in the following cities; Belfast Berlin Birmingham Bristol Cologne Edinburgh Frankfurt Glasgow Gothenburg Hamburg Lille Liverpool London Lyon Malmo Manchester Marseille Milan Munich Naples Palermo Paris Rome Stockholm Toulouse Turin 4 5
Descriptions of a Smart City Most popular descriptions of a Smart City A good transport system and being environmentally friendly are the most popular descriptions of a Smart City. UK Technologically advanced 6 Italy Germany France Most popular descriptions of a Smart City Sweden 12 Environmentally 24 Good Transport friendly/green System 11 Good Transport System 21 Good Transport System 31 Connectivity/ 6 Good Transport 18 Environmentally integrated services System friendly/green & infrastructure 10 Environmentally friendly/green 20 Environmentally friendly/green 22 Good mobile/ internet/ information networks 6 Caters to people s needs 16 Connectivity/ 7 Technologically integrated services advanced & infrastructure 13 Caters to people s needs 8 Environmentally friendly/green 6 Traffic management/ flow of traffic 12 Technologically advanced 7 Caters to people s 12 Good for cyclists/ needs bike hire/cycle lanes 6 Clean and Tidy 5 Technologically advanced 11 Energy conscious/ alternative energy sources 6 Well run/efficient/ 12 Energy conscious/ good organisation/ alternative energy planning/services sources 5 Nice place to live/ people want to live there 5 User friendly/ 10 User friendly/ easily easily accessible/ accessible/ convenient / convenient/ disabled friendly disabled friendly 6 User friendly/ 11 Attractions/ easily accessible/ Cultural/tourist convenient / attractions disabled friendly 5 5 Well run/efficient/ 5 Well run/ good organisation/ efficient/good planning/services organisation/ planning/ services 9 Traffic management/flow of traffic 5 Energy conscious/ 11 Cars are not a alternative energy priority sources Good Transport System 8 Caters to people s needs 5 Attractions/ Cultural/tourist attractions 5 Nice place to live/people want to live there Number of mentions 9 Separate collection 5 of rubbish/ recycling 7
Country Summary/highlights - UK Country Summary/highlights - UK Approach to city living Health related aspects continue to generate high levels of importance amongst UK residents. Access to public transport and affordable energy were also given high importance ratings. Interestingly, though cost of energy is important, reliability of energy supply was not deemed as being important. The safest, best quality products in the healthcare system Having easy access to public transport Energy derived from renewable sources A road system in which traffic flows well Having reliable energy A reliable infrastructure for electrical cars Approach to mobility in the city Having an efficient public transport system is very important to UK residents with almost half (46) giving this aspect a 1st ranking in order of importance Having an efficient public transport system Having a reliable infrastructure for electric cars Having a road system where traffic flows freely An affordable source of energy to power my own vehicle Able to navigate easily in the city by car and on foot Having access to a reputable car sharing/ pooling system Approach to city energy UK residents are generally more concerned about the cost of energy than they are with having choice over the energy that they use. Having British manufactured energy is also important to this audience. Making my home as cheap as possible to heat and power Having energy produced in my home country Approach to your health in the city UK city residents listed convenience as the most important factor for their healthcare needs. Safety is also important to UK participants surveyed. High standard products and access to personal health information are not deemed to be very important. Being able to receive health care where it is most convenient for me The safest, best quality products in the health care system Having a cost effective health care system Having energy that is always available Being able to produce my own energy Having energy derived from renewable resources Having a smart meter at home to manage my own energy consumption Energy which is produced with the least possible environmental impact Having choice over the energy that I use Hospitals where the risk of healthcare associated infection is as low as possible Having maximum transparency of information about my health care options Knowing that the products being used are tested to ensure that they are of the highest possible standard 8 9
Country Summary/highlights - Italy Country Summary/highlights - Italy Approach to city living Heath care related issues are very important to Italian residents living in main cities. A pollution free environment and access to public transport also featured as important. They are less concerned about renewable energy and availability of electric cars. Approach to mobility in the city... And for the Italians a pollution free environment and an efficient public transport featured as very important issues for them. They also want to be able to navigate the city easily by car and on foot. The safest, best quality products in the healthcare system Having an efficient public transport system Able to navigate easily in the city by car and on foot Having easy access to public transport Having a road system where traffic flows freely Having reliable energy Having a reliable infrastructure for electric cars A road system in which traffic flows well An affordable source of energy to power my own vehicle Having access to a reputable car sharing/ pooling system Energy derived from renewable sources A reliable infrastructure for electrical cars Approach to city energy Italians place a lot of emphasis on the cost of energy with over two thirds (64) giving cost a first or second rating for level of importance. Having Italian produced energy is not seen as important. Making my home as cheap as possible to heat and power Having energy derived from renewable resources Being able to produce my own energy Energy which is produced with the least possible environmental impact Approach to your health in the city Safety and quick hospital recovery were the issues most important to Italians interviewed. The safest, best quality products in the health care system Being able to receive health care where it is most convenient for me Having a cost effective health care system Having a smart meter at home to manage my own energy consumption Having choice over the energy that I use Having energy that is always available Having energy produced in my home country Hospitals where the risk of healthcare associated infection is as low as possible Having maximum transparency of information about my health care options Knowing that the products being used are tested to ensure that they are of the highest possible standard 10 11
Country Summary/highlights - Germany Country Summary/highlights - Germany Approach to city living Germans are again less concerned about health related issues. Public transport and a pollution free environment are bigger issues for them. Though they list a pollution free environment as quite important, they place little importance on an infrastructure for electric or low pollution cars. Having easy access to public transport The safest, best quality products in the healthcare system A road system in which traffic flows well Having reliable energy Energy derived from renewable sources A reliable infrastructure for electrical cars Approach to mobility in the city Efficient public transport is very important to the Germans surveyed with over half ranking this issue as most important. Having an efficient public transport system Having a road system where traffic flows freely An affordable source of energy to power my own vehicle Able to navigate easily in the city by car and on foot Having a reliable infrastructure for electric cars Having access to a reputable car sharing/ pooling system Approach to city energy Germans are primarily concerned about having reliable energy supply that is always available. Cost also featured as an important issue. Having energy that is always available Making my home as cheap as possible to heat and power Energy which is produced with the least possible environmental impact Being able to produce my own energy Having energy produced in my home country Having energy derived from renewable resources Having a smart meter at home to manage my own energy consumption Having choice over the energy that I use Approach to your health in the city Germans living in cities ranked a speedy hospital recovery as the most important issue for them from the list provided. Cost also featured as important issue for the German audience. They were least concerned about the risk of hospital infections and use of high quality products. Having a cost effective health care system Being able to receive health care where it is most convenient for me The safest, best quality products in the health care system Having maximum transparency of information about my health care options Hospitals where the risk of healthcare associated infection is as low as possible Knowing that the products being used are tested to ensure that they are of the highest possible standard 12 13
Country Summary/highlights - France Country Summary/highlights - France Approach to city living Like the Germans, French city residents are less concerned about health related issues. Public transport and a pollution free environment are bigger issues for them. Approach to mobility in the city French residents are also very interested in efficient public transport and a pollution free environment. Having easy access to public transport Having an efficient public transport system The safest, best quality products in the healthcare system Able to navigate easily in the city by car and on foot Having a road system where traffic flows freely A road system in which traffic flows well An affordable source of energy to power my own vehicle Energy derived from renewable sources Having access to a reputable car sharing/ pooling system Having a reliable infrastructure for electric cars A reliable infrastructure for electrical cars Having reliable energy Approach to city energy City residents in France reported that having their homes as cheap as possible to heat and power is most important to them. They also want to be able to produce their own energy. Making my home as cheap as possible to heat and power Being able to produce my own energy Energy which is produced with the least possible environmental impact Having energy that is always available Having energy produced in my home country Having energy derived from renewable resources Having a smart meter at home to manage my own energy consumption Having choice over the energy that I use Approach to your health in the city The biggest issue for French residents who lived in cities is safe health with over half ranking risk of hospital infections (57) and use of the safest best quality products (56) first or second. Hospitals where the risk of healthcare associated infection is as low as possible The safest, best quality products in the health care system Being able to receive health care where it is most convenient for me Having a cost effective health care system Having maximum transparency of information about my health care options Knowing that the products being used are tested to ensure that they are of the highest possible standard 14 15
Country Summary/highlights - Sweden Country Summary/highlights - Sweden Approach to city living Access to public transport is very important to Swedish residents. Rapid hospital recovery and a pollution free environment are also important issues to them. Approach to mobility in the city The theme continues and efficient public transport system in the city is also important to Swedish residents living in cities. Over half listed this issue as most important. Having easy access to public transport Having an efficient public transport system Having a road system where traffic flows freely The safest, best quality products in the healthcare system An affordable source of energy to power my own vehicle A road system in which traffic flows well Energy derived from renewable sources Able to navigate easily in the city by car and on foot A reliable infrastructure for electrical cars Having access to a reputable car sharing/ pooling system Having reliable energy Having a reliable infrastructure for electric cars Approach to city energy Having energy that is always available is very important to the Swedish population surveyed. Having energy that is always available Having energy derived from renewable resources Making my home as cheap as possible to heat and power Energy which is produced with the least possible environmental impact Being able to produce my own energy Having choice over the energy that I use Having energy produced in my home country Having a smart meter at home to manage my own energy consumption Approach to your health in the city Swedish residents in cities are more concerned about speedy hospital recovery and getting the most convenient way of receiving treatment. Being able to receive health care where it is most convenient for me Having a cost effective health care system The safest, best quality products in the health care system Hospitals where the risk of healthcare associated infection is as low as possible Knowing that the products being used are tested to ensure that they are of the highest possible standard Having maximum transparency of information about my health care options 16 17
Demographics Demographics Age Gender City Location Age Gender City Location No. of respondents = 500 No. of respondents = 501 Age Gender City Location Age Gender City Location No. of respondents = 500 No. of respondents = 504 18 19
Demographics Age Gender City Location 3M Solutions Smart Grid Connected, efficient, sustainable energy for cities 3M offers innovative and cost-effective solutions that enable faster progress in the drive for grid automation, smart & efficient buildings, storage of renewable energy and overall C02 reductions. Grid Automation: Solutions in energy generation, transmission and distribution, including the recently launched Sensor Accessory product range for the retrofitting of medium-voltage switchgear. Smart Buildings: Solutions for managing and conserving energy including window film, cooling & heat recovery, smart lighting. Energy Storage: Solutions for storing energy including lithium ion batteries. Click here to find out more No. of respondents = 501 Cost, resource and energy efficiencies for vehicle and transportation systems 3M has a breadth of innovative solutions to enable the efficient electrification of the transport network, to make better use and storage of energy, to reduce congestion and keep traffic moving through urban environments. Weight Reduction: Solutions to support fuel efficiency - filling materials as low density bulking agent for plastic parts; tapes and adhesives for fixing lightweight components in cars, buses and trams; lightweight acoustic absorbing solutions to reduce weight without losing comfort as passenger. Electric Vehicles: Solutions for reducing CO2 emissions - battery materials for lithium ion batteries to increase the range of e-vehicles for broader end-consumer acceptance; heat management solutions to increase batteries durability and passenger safety; fuel cell membranes to support zero emissions within automotive industry. Road Safety: Solutions in signage and markings to enhance road visibility, safety and environmental benefits. Infrastructure Design: Solutions to make city road users safer and to help keep the traffic flowing through tolling systems. Click here to find out more High value, high performing, efficient healthcare solutions and technologies for hospitals and patients 3M healthcare solutions help improve the quality of life of patients and enable efficient use of resources in Hospitals. 3M technologies and solutions help fight against hospital acquired infections; help prevent and treat critical and chronic conditions across the care continuum; help better manage medical and patient data records. Health Information Systems: Solutions to manage medical records efficiently including a new health data dictionary product. Infection Prevention: Solutions such as tele-auscultation, drapes and patient warming to improve the quality of life through infection prevention and the fast rehabilitation of patients. Chronic and Critical Care: Solutions for acute chronic or surgical wound management including softer, more comfortable wound closure products to contribute to an improved quality of care. Click here to find out more 20 21