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Quickstart Guide Unique Entry Get it Now Unique Entry is installed quickly and easily from the AppExchange via the Get it Now button. During the installation wizard, you must make sure you grant access to all profiles which have the ability to Create Leads, Accounts, or Contacts. The easiest way to do this is to select Grant access to all users in Step 2 as illustrated here: Step 2. Choose security level Step 2 of 3 Select security settings: Grant access to admins only Grant access to all users Select security settings Users with your profile get full access (best for limited deployments) All internal custom profiles get full access User access set by profile (recommended for most packages) Previous Next Cancel Configure You will now see Unique Entry listed in your list of Installed Packages in the setup menu. Click the Configure link to change any options as desired. This is where you select which fields are displayed in the duplicate alert box, which fields are used for detecting duplicates, and more. For information on the configuration screen and how to best utilize it, see the full Unique Entry Product Manual. Build Customize Create Develop Schema Builder Canvas App Previewer Installed Packages AppExchange Marketplace Critical Updates Installed Packages Action Uninstall I Configure Package Name Unique Entry Description Publisher RingLead Version Number 4.0 Namespace Prefix UniqueEntry RingLead Unique Entry is a revolutionary duplicate prevention application Uninstalled Packages No uninstalled package data archives Page 1 of 5

Override In the Buttons and Links section under Accounts, Contacts, and Leads in the setup menu override the New button with the corresponding Unique Entry Visualforce Page. If you use multiple Record Types you will see an option to Skip Record Type Selection Screen, leave this unchecked. Note that you do not have to use the app for all three objects, you may override the New button for only one or two as desired. When overriding your New buttons, you will see three RingLead Visualforce Pages available for selection. Use the one that says Button Override as part of the label as pictured below. The other Pages are for optionally adding inline to your Page Layouts (explained later in this document). Override Properties Save Cancel Label Name Default Override With Skip Record Type Selection Page Comment New New Standard Salesforce.com Page No Override (use default) Visualforce Page --None-- --None-- RingLead Unique Entry - Lead New & Edit Button Override [UniqueEntry_uniqueLead] RingLead Unique Entry - Duplicate Display for Lead Page Layouts [UniqueEntry_uniqueLeadDuplicateRecords RingLead Unique Entry - Related Records for Lead Page Layouts [UniqueEntry_uniqueLeadRelatedRecords Take THAT dirty data! Save Cancel Additionally, you may repeat this step for the Edit buttons on your Accounts, Leads, and/or Contacts. Overriding your Edit buttons ensures that when a user goes to Edit an individual record Unique Entry will immediately alert of any existing duplicates for that record, and will continue updating that warning as they change information. Keep in mind that if you choose to do this and override your Edit buttons, the Salesforce inline editing feature will no longer function. Page 2 of 5

Remote Site Setting In order for Unique Entry to be able to gather your Page Layout information you must add a Remote Site for your specific Salesforce server. The easiest way to do this is to first override your New buttons as described in the previous step and then go to create an Account, Contact, or Lead. You will be presented with a warning that explains there is no Remote Site Setting yet. Simply click the button at the bottom of that message and you ll be taken to the Remote Site creation screen and everything will be filled in for you, so all you have to do is click Save. Accounts Contacts Opportunities Reports Dashboards Products + Account Edit New Unique Account You re almost ready to start using Unique Entry. As part of the installation process, you must create a 'Remote Site Setting' so that Unique Entry is able to gather information about your Page Layouts. If you have access to manage security settings in Salesforce, simply click the button below to create the Remote Site now. If you do not have such access, please notify your administrator(s). Add Remote Site Remote Site Edit Save Save & New Cancel Remote Site Name Remote Site URL Disable Protocol Security Description SalesforceAPI https://na15-api.salesforce.com i Added to enable the RingLead Unique Entry application to call the Sales`force API in order to gather Page Layout information Active Save Save & New Cancel Page 3 of 5

Inline Visualforce Pages Unique Entry is primarily designed to display duplicates when creating a new record, but as of version 3 there are two new sections you can choose to display for users who are viewing an existing Account, Contact or Lead: Duplicate Display pages display possible duplicates just like the ones displayed by Unique Entry when you are creating a duplicate. Related Records pages display other records that have similar company information, for example when viewing a Lead it will display any Accounts with a similar name, and Contacts or Leads at companies with a similar name. Optionally add one or both of these Visualforce Pages to your desired Account, Contact, or Lead Layouts as illustrated below. You should add the Pages to any single column section. Once added, click the wrench icon in the top right corner and make sure that Show scrollbars is checked, and Height (in pixels) is set to at least 250. For more information on how to configure how Related Records are determined, please reference the full product manual. Contact Layout Custom Console Components Mini Page Layout Mini Console View I Video Tutorial Help for this Page? Save Quick Save Preview As... Cancel Undo Redo Layout Properties Buttons Actions Expanded Lookups Related Lists Report Charts Components Visualforce Pages Quick Find Page Name x + + Section Blank Space ContactTestPage Shield Override C... Shield Override C... CAContactsOverride ContactEditTestPage Contact Sample Contact Detail Standard Buttons Edit Delete Clone Sharing Request Update Custom Buttons RingLead - Duplicate Records VF RingLead Unique Entry - Duplicate Display for Contact Page Layouts (Scrollbars) RingLead - Related Records VF RingLead Unique Entry - Display for Account Page Layouts (Scrollbars) Page 4 of 5

That s it! Your users will now be warned when they are entering information that matches one or more records already in the database, as they type! The entry pages displayed are designed to look and feel just like the standard entry pages as you ve defined them in your Page Layout definitions. Small differences between your standard pages and Unique Entry include the following: Error messages that used to appear next to a specific field (Validation Rule errors, missing required fields, etc) will now display only at the top of the page. The Campaign Field on Lead Layouts will show at the bottom of the Page regardless of where you have it placed in your Page Layout definition (You can control if and how it displays in the Configure screen). Rich Text entry is not yet supported, Rich Text fields on your layout will appear as Long Text input fields. Page 5 of 5