Health Informa - A Key Components of Data Analytics

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Data Analytics and Stewardship: Key Components in Managing Health Information " Mervat Abdelhak Pittsburgh, PA, USA! Angelika Handel Erlangen-Nuremberg, Germany! Candace Gibson London, Ontario, Canada! Claire Dixon-Lee Chicago, IL, USA!!! Commission on Accreditation for Health Informatics and Information Management Education!

" Panel Goals Data Stewardship Ø Recognize need to manage, analyze vast sums of clinical data Ø Ensure accuracy, consistency, reliability of health data Ø Source of best data for each analy:c purpose Ø Improved quality outcomes and popula:on health Ø Health Informa:on Management complimentary professional field to medical and health informa:cs Ø Educa:onal ini:a:ves from global perspec:ves to expand and strengthen this key workforce Commission on Accreditation for Health Informatics and Information Management Education!

DATA ANALYTICS AND STEWARDSHIP: EXPANDED ROLES FOR HIM AND NEW CURRICULUM REQUIREMENTS By Mervat Abdelhak, PHD, RHIA, FAHIMA Department Chairman and Associate Professor School of Health and Rehabilitation Sciences Department of Health Information Management

AGENDA: I. ONC 2013 Report regarding EHR meaningful use. II. III. IV. The Health Informa:on Management profession in a digital era shi[ in workforce needs. Expanded roles for the Health Informa:on Management professionals University of Pi\sburgh graduates placement 2011 2012. New curriculum requirements in Data Analy:cs/Data Governance and Stewardship. V. Are our accredited educa:onal programs mee:ng curriculum requirements?

Where is Pi\sburgh?

Digital Health Informa:on Engaged Consumer Big Data Personalized Care Computa:onal Power Connec:vity Mobile Health EHR Meaningful Use ICD- 10 Telehealth HIE PHR

CENTERS FOR MEDICARE & MEDICAID (CMS) AND ONC JULY 2013 REPORT Since the incep:on of the EHR Incen:ve Payment Program in 2011: 80% of eligible hospitals 50% of eligible professionals Adopted EHR s AND demonstrated meaningful use

CENTERS FOR MEDICARE & MEDICAID (CMS) AND ONC JULY 2013 REPORT ONC Data Shows EHR s: Improved care coordina:on Reduced duplica:on of tests Reduced medica:on errors Enhanced pa:ent safety Helped pa:ents take control of their health

ONC Data Demonstrates Meaningful Use of EHRs Milestone 190 million+ electronic prescrip:ons have been sent 4.6 million pa:ents received copies of their health informa:on 13 million reminders about appointments, required tests, check- ups, sent to pa:ents Impact Reduced medica:on error Enhanced pa:ent safety Improved care communica:on Engaged pa:ent Improved compliance Improved pa:ent outcome Improved compliance Improved follow- up care Engaged pa:ent

ONC Data Demonstrates Meaningful Use of EHRs Milestone Drug and medica:on interac:ons checked 40 million :mes Impact Enhanced pa:ent safety Improved pa:ent care 4.3 million care summaries shared with other providers when pa:ents moved between care semng Improved care communica:on Improved pa:ent outcomes

The Health Informa:on Management Profession in a Digital Era: Shi[ in Workforce Needs Paper Record THEN EHR NOW Adop:on and Implementa:on Meaningful Use Internal Data Internal and External Data HIE

The Health Informa:on Management Profession in a Digital Era: Shi[ in Workforce Needs THEN Closed Systems Clinical Outcomes Data in Silos/HIM Department NOW Open system, pa:ent portals, transparency of informa:on & decision making Clinical/financial/performance outcomes Manage data across the organiza:on Enterprise- wide informa:on management

University of Pi\sburgh 2011 & 2012 Graduates Job Titles HIM Undergraduate Systems Analyst Business Analyst Implementa:on Specialist Informa:on Systems Specialist Process Improvement Specialist EHR Specialist Clinical Data Coordinator HIM Graduate Systems Analyst Clinical Content Specialist Senior Solu:ons Analyst Educator Director of HIM Director of Quality Improvement Commercial Director of IT Sector

Content Specialist University of Pi\sburgh 2011 & 2012 Graduates Job Titles HIM Undergraduate Systems Architect HIM Graduate IT Consultant Workflow/Rules Consultant Associate EMR Training Specialist Compliance Analyst Healthcare IT Analyst Enterprise Interface Analyst Administrator Technical Wri:ng & User Training Vendor Liaison Director of Data Analy:cs, Use Case Research Health Informa:on Exchange Specialist Director of Privacy and Security

Skills, Abili:es, and Tasks Needed for Use Case Research Tasks Gather and develop a scope of what is the overall use case goal/ the problem that needs to be solved. Iden:fica:on of a comprehensive list of data elements involved Iden:fy primary & secondary sources of data Address data integrity and data valida:on Skills and AbiliDes Knowledge on the content areas as well as overall knowledge of the workflow Use of data analy:c tools Compiling and analyzing data A\en:on to detail Effec:ve organiza:onal skills

Skills, Abili:es, and Tasks Needed for Use Case Research Tasks Iden:fy the workflow/process (primary and secondary users of the data) Iden:fy any risks and out- of- scope work Iden:fy the stakeholders (who are the individuals and departments involved) Iden:fy the business jus:fica:on and what is the overall value proposi:on to the organiza:on Skills and AbiliDes Time and project management Effec:ve communica:on and presenta:on skills Report wri:ng Ability to communicate effec:vely with different department/ personnel

HIM Graduate Level Curriculum Map - Dra[ I. Informa:on Architecture: Data Content Structure and Standards II. Informa:on Protec:on: Access, Disclosure, Archival, Privacy & Security Classifica:on systems Clinical vocabularies Health record content & documenta:on requirements Data governance & integra:on needs Business/clinical analy:cs Primary & secondary data sources Health laws Regula:ons Policies & procedures development & implementa:on Confiden:ality Security Release of informa:on

HIM Graduate Level Curriculum Map Dra[ (con:nued) III. Informa:on, Analy:cs & Data Use Health informa:on technology Data capture technologies Data base design Data mining Research methods Sta:s:cs Integra:on tools Data visualiza:on Data integrity Data quality Trend analysis IV. Revenue Management Compliance Risk management Coding Fraud surveillance Clinical documenta:on improvement

HIM Graduate Level Curriculum Map Dra[ (con:nued) V. Leadership Cri:cal thinking skills Communica:on skills Nego:a:on skills Human resource management Financial management Project management Ethics Training and development

Accredited HIM Educa:onal Programs Mee:ng the New Curriculum Requirements? CAHIIM Accredited Educa:onal Programs: Baccalaureate: Masters HIM: 57 6 Masters Health Informa:cs: 3

Accredited HIM Educa:onal Programs Mee:ng the New Curriculum Requirements? Database Database Management Systems Database Design Business Intelligence Health Data Structures Health Data Management Data AnalyDcs Data Governance

Accredited HIM Educa:onal Programs Mee:ng the New Curriculum Requirements? Database Management BaccalaureateHIM Masters (HIM) Masters (HI) 21 4 2 Data Analysis 27 1 1 Business Intelligence 9 1 0

Thank you Grazie Merci Tack &"%ا!"# Danke schön Tak Terima kasih

Contact Informa/on: Mervat Abdelhak, PhD, RHIA, FAHIMA Chair and Associate Professor Department of Health Informa:on Management 6052 Forbes Tower Pi\sburgh, PA 15260 412-383- 6650 Fax: 412-383- 6655 E- mail: abdelhak@pi\.edu

Managing Health Information New challenges and possibilities for HIM-workforce in Germany Angelika Haendel, MA University of Erlangen-Nuremberg DVMD board member President of IFHIMA University Hospital Erlangen, Germany

Health Information Management in } Germany } } Some Facts 2-year full time education Associate level / vocational training 3-year full time education Bachelor-Degree Master-Degree Baccalaureate / graduate level (B.Sc., B.A.) In development Certificate Medical Documentation Certificate from GMDS & DVMD Equivalent knowledge (e.g. for career changers )

Health Information Management in Germany Professional Fields Some Facts ~ 50% work in the in the area of pharmacological trials, in the field of clinical research studies or are employed at contract research institutes ~ 40% are employed in hospitals, cancer registries or comprehensive cancer centers ~ 10% work in the public health sector, at IT-companies or are self employed (free lancer)

} } } www.dvmd.de Der Fachverband für Dokumentation und Informationsmanagement in der Medizin (DVMD) Founded 1972 ~ 1,000 members Common Association Journal mdi together with Medical Informatics Association (BVMI) Member of the International Federation of Health Information Management Associations (IFHIMA)

Health Information Management in Germany Current Challenges Example 1: Clinical trials New methodology: Comparative Effectiveness Research (CER) To provide evidence on the effectiveness, benefits, and harms of different treatment options The evidence is generated from research studies that compare drugs, medical devices, tests, surgeries or ways to deliver health care Variety of data sources and methods are required HIM has to overview the complete process including questioning of patients, identify conceptual gaps, prepare data in a clear and concise manner, generate graphics etc.

Health Information Management in Germany Current Challenges Example 2: Hospital Settings Reimbursement system based on Diagnosis Related Groups (DRG) Increasing competition between health care providers Integrated Health Care, Disease Management Programs etc. Extended Quality Assurance Shift Paper Based to Electronic Patient Record HIM are involved in exact encoding of diagnosis, DRG-controling, master / manage different IT-Systems, or take over hospital management tasks

Health Information Management in Germany Current Challenges Example 3: Cancer Registration In April 2013, the new German ACT of Cancer Screening and Cancer Registries came into effect Establishment of German wide clinical cancer registries Purpose: Standardization of the work of these cancer registries Consistent data collection for each cancer patient is prerequisite for comparative evaluation and analysis HIM need deeper understanding of the different nomenclatures and classification systems (ICD / ICD-O, TNM)

} Original Tasks of Medical Documentation Data Capturing Paper Digital Barcode Data Analysis Semantic Classification Indexing Data Storage Data base File systems Data Retrieval Data Mining Statistical Analysis adapted from J. Bernauer, mdi 2011

Today s Tasks of Health Information Management Coordination tasks } Project management / Quality management } } IT-Management Network administration / Data privacy and data security Management of IT application systems Operating, Maintenance, Customizing, Conultancy Development of Documentation Systems Data modelling, data base design Analysis Data base queries Process analysis adapted from J. Bernauer, mdi 2011

Additional Content of Teaching Graduate Level Quality management and quality assurance in health care and clinical research Competencies in research methods and statistics - innovative interview techniques - outcome research - study design and evaluation Key competences human resources management advisory and training skills Advanced technologies and methods of of data analysis Interdisciplinary research orientated project management

Paradigm Shift Medical Documentation Health Information Management Association for Medical Documentation Association for Documentation and Information Management in Medicine

} } } New Degree Programs (B.Sc.) Traditional: Medical Documentation and Informatics New: Information Management in Medicine

Thank you very much for your attention University Hospital Erlangen, Germany

HIM Workforce Transforma:on New Roles, New Skills Candace J Gibson, PhD, CHIM Assistant Dean Schulich School of Medicine & Den:stry London, ON Past Chair, CHIMA candaceg@uwo.ca

About CHIMA The Canadian Health Information Management Association (CHIMA) represents approximately 5,000 Health Information Management (HIM ) professionals across Canada and is the certifying body and national association that represents leadership and excellence in health information management. CHIMA supports continuing education and professional practice of HIM professionals; develops strategic partnerships to advance the development and integration of electronic HIM; and advocates for and strengthens the HIM role in health care settings across the continuum of care. 40

About CHIMA Original charter in 1928 with NAMRL; Canadian le\ers patent 1949: CAMRL Established to represent (HIM) professionals in Canada Evolu:on to CHRA in 1976; CHIMA in 2003 Each represents a change in place and scope of prac:ce CCHIM - College and Na:onal Cer:fica:on Exam Cer:fying body for HIM educa:on programs College Programs 2 years (11) 3 years (4) Degree Programs 4 years (2) Creden:al maintenance = 36 CPEs / 3 year cycle 41

New CHIMA Strategic Direc:ons 1. Strengthen Member Rela:ons 2. Evolve the College 3. Focus on Knowledge, Research and Business Development 4. Strengthen Capability in Marke:ng and Communica:ons 42

New CHIMA is also: HIM Workforce Transforma:on Defining Future Roles HI/HIM Human Resources Report ICTC Competency Profiles Workforce Transforma:on (AHS- HIM) (HIMs currently working in field/members) Evolve the College LOHIM Document Task Force 2010 Evolve the College Advisory Commi\ee recommenda:ons (Future Graduates/New Members) 43

HI/HIM HUMAN RESOURCE REQUIREMENTS 44

Sector Study Report - 2009 Recommenda:ons 1. Forecast of HI/HIM human resource requirements supported by expert consulta:ons, strengthened data sources, and systema:c industry valida:on 2. Strategies to address skills shortages through educa:on, professional development, co- op and internship and the integra:on of interna:onal HI/ HIM professionals Both labor shortages AND skills shortages. 45

HI- HIM Human Resources Study Projected Workforce Needs

HI- HIM Human Resources Study Projected Workforce Skills

CONCLUSION of the Study Electronic Health Informa:on System technologies will reshape virtually all aspects of health informa:on management EHIS technologies will increase the need for standard terminologies, privacy controls & compliance with policies and regula:ons 48

Future Roles New roles are defined based on the requirements and func:ons necessary to accomplish comprehensive and meaningful informa:on management within a health care organiza:on... in an electronic environment

Transi:on Roadmap New Roles 50

ehealth Competency Profile Clusters ICTC - h\p://www.ictc- c:c.ca/?page_id=1798 Architecture and Development Health Systems Integra:on and Deployment Clinical Informa:cs Decision Support ehealth Business Analysis ehealth Change & Transi:on Management ehealth Privacy Management ehealth Project Management ehealth Standards Management Health Applica:on Implementa:on Health Informa:on Management C- Suite Level

Alberta Health Services (AHS) Workforce Transforma:on moving beyond the tradi:onal Data CollecDon and Mining concurrent and suppor:ng Clinical Decision Support Data Quality in Source Systems; EHR, Registries Standards demonstrate adop:on of standards through audit and interoperability Clinical Content Knowledge capture mechanisms, structured/semi- structured sources, natural language processing, mapping between terminologies, use of taxonomies Data Repositories and DicDonaries metadata management; enterprise data dic:onary maintenance/management Terminologies and ClassificaDons understanding language, classifica:on and terminology frameworks by specialty, i.e. mapping between mul:ple document taxonomies (EMR, EHR, PHR); code mapping between SNOMED- CT, LOINC, ICD10- CD InformaDon Technology Support for applica:ons, analysts, business process workflow, organiza:onal change management, new systems Privacy, Access and Security - enterprise web- based educa:on; suppor:ng team- based breach inves:ga:ons. 52

Future Career Opportuni:es InformaDon Management Governance - Informa:on Management Liaison - Standards Specialists - Policy Analysts Data Capture Clinical Data Specialist Medical Text Editor Concurrent Coding Specialist Central Intake Coordinator 53

InformaDon Integrity - Health Informa:on Safety officer - Data Integrity Specialist - Risk Management Analyst IdenDty Management - Iden:ty Management Coordinators as Registry business owners Integrity, maintenance and management Client, Provider, Loca:on - Registry Data Quality Specialist, etc. Access, Disclosure and RetenDon - Privacy Specialist / Privacy Officer - Request Coordinator - Informa:on Steward - Consent Management Specialist, etc. 54

Content Compliance - Compliance Specialists - Content Management Expert Knowledge Asset Management - Seman:cs Content Experts - Clinical Terminology Standards Specialist - Data Modeler Customer Support - - - - Informa:on Brokers Registry Agents Portal Agents Informa:on Reconcilia:on Specialists 55

HIM Competencies 2010 and beyond Biomedical Sciences Health Care System in Canada Health Informa:on Health Informa:on Management Data Collec:on and Grouping Informa:on and Data Standards Data Quality Records / Informa:on Management Health Informa:on Analysis and Business Intelligence Sta:s:cs Research Design and Methodology Epidemiology Decision Support and Data Analy:cs Health Informa:on: Privacy, Confiden:ality and Access Privacy Legal Basis and Requirements (Access, Collec:on, Use, Disclosure, Reten:on & Disposal); Management of Obliga:ons Informa:on Systems and Technology Management Ethics and Prac:ce

Environment scan - findings Health records management includes less doing and more oversight HIMs are playing a bigger role in decision support HIM professionals are the leaders in the life cycle management of health informa:on CHIMA will work with partners/alliances towards HIM standards semng within Canada

Four new cer:fica:ons Coding classifica:on and advanced coding classifica:on Decision support Clinical documenta:on improvement Terminologies, standards 58

New Roles 2012-2017 How it all fits together NEW HIM ROLES TransiDon Roadmap New ICTC role profiles NEW HIM ROLES AHS and Across Canada Changing educadon of health informadon management professionals Workforce shortages Future HIM professionals 59

Building on the role of a health informa:on management workforce Key skill sets and educa:on models (3 :ers) " Founda:onal knowledge sciences, IT, sta:s:cs Science of health Informa:on management Country- specific applica:ons and prac:ces Publicize models to guide other na:ons to develop this workforce adapted to their needs Commission on Accreditation for Health Informatics and Information Management Education!

The Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM) "Advancing the Value of Health Informa:cs and Informa:on Management through Quality Educa:on" www.cahiim.org

Available to Accredited Programs DesignaDon of CAHIIM AccreditaDon

2012 Annual Report Go to www.cahiim.org to access the report

We thank you very much!! What ques/ons or comments do you have?