U N I V E R S I T Y O F S O U T H E R N C A L I F O R N I A MANAGED SOFTWARE CENTER USER S GUIDE JANUARY 2015
U N I V E R S I T Y O F S O U T H E R N C A L I F O R N I A 2015 UNIVERSITY OF SOUTHERN CALIFORNIA. All rights reserved. This manual, as well as the data and software implementation described in it, is furnished under license and may be used or copied only in accordance with the terms of such license. The content of this manual is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment on the part of the University of Southern California. Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of the University of Southern California. The data and software implementation, as with all technical and computer-aided design software, is a tool intended to be used by trained professionals only. The data and the software implementation is not a substitute for the professional judgment of trained professionals. The software implementation is intended to assist with product design and is not a substitute for independent testing of product stress, safety and utility. The University of Southern California assumes no liability for any error or inaccuracies that may appear in this manual. The University of Southern California makes no warranties with respect to this manual and disclaims any implied warranties of merchantability and fitness for a particular purpose. U.S. Government Customers: The Products are provided to the Federal government and its agency with RESTRICTED RIGHTS. USE, DUPLICATION OR DISCLOSURE BY THE GOVERNMENT IS SUBJECT TO RESTRICTIONS SET FORTH IN SUB-PARAGRAPH (c)(1)(ii) OF THE RIGHTS IN TECHNICAL DATA AND COMPUTER SOFTWARE CLAUSE AT DFARS 252.227-7013 OR SUB-PARAGRAPHS (c)(1) O R (2) OF THE COMMERCIAL COMPUTER SOFTWARE-RESTRICTED RIGHTS AT 48 CFR 52.227-19, AS APPLICABLE. 2015 University of Southern California. All rights reserved.
TABLE OF CONTENTS TABLE OF CONTENTS Using Managed Software Center... 1 Enrollment and Installation... 1 Using the Managed Software Center... 13 The Software Section... 13 The Categories Section... 16 The My Items Section... 17 The Updates Section... 18 Using the Quick Links... 19 System Requirements... 20 Contact Dornsife Technology Services... 21
USING MANAGED SOFTWARE CENTER MANAGED SOFTWARE CENTER Managed Software Center is an application that provides Information Technology specialists and departments with the ability to manage hundreds of workstations simultaneously. What does that mean? Simply put, Managed Software Center allows your IT department to deliver software updates, patches, and security policies to all computers that are connected to the network, simultaneously. Managed Software Center requires very little interaction from a user perspective. Managed Software Center is installed on your system and delivers the system updates, as needed. Enrollment and Installation Open a web browser and navigate to https://m.meraki.com. The Setup screen displays. 2015 University of Southern California. All rights reserved. 1
To begin the Managed Software Center setup and installation process, enter your network ID into the field. Your network ID is: 065-075-3665. After entering your network ID, select the Register button. The Credentials screen displays. 2015 University of Southern California. All rights reserved. 2
Enter your USC NetID in the Username field. Your USC NetID is the portion of your email address that appears before the @ symbol. For example, if your USC email address were jdoe@usc.edu, your USC NetID would be jdoe. In the Password field, enter your Dornsife password. This is the password with which you log into your Dornsife-managed computer. Next, select the Login button. Your setup information is verified and registration is completed. The Managed Software Center will now enroll your device in the system and make initial changes to your computer. Select the Continue button. 2015 University of Southern California. All rights reserved. 3
Continue the enrollment and configuration process by selecting the Install button. You will be prompted for your username and password. Enter the username and password with which you log into your computer. Then, select the OK button. 2015 University of Southern California. All rights reserved. 4
Continue the enrollment and configuration process by selecting the Continue button. The Managed Software Center will confirm your that you want to continue with the enrollment and configuration process. Select the Install button. 2015 University of Southern California. All rights reserved. 5
The Managed Software Center completes the enrollment and initial changes part of the installation process. 2015 University of Southern California. All rights reserved. 6
Next, open a web browser, navigate to mydornsife.usc.edu and log into the mydornsife portal. 2015 University of Southern California. All rights reserved. 7
After the portal displays, select Download Software from the Personal Tools section of the screen. The Download Software screen displays. Select the Download link adjacent to Managed Software Center. The package file will begin to download. 2015 University of Southern California. All rights reserved. 8
After the download completes, double-click the package file to begin the installation. The package file is, most likely, located in your Downloads folder. The Introduction screen displays. Select the Continue button to be guided through the installation process. Next, you will be prompted to verify the location to which the application will install. Select the Continue button. 2015 University of Southern California. All rights reserved. 9
The Installation Type screen displays. Select the Install button to continue. On the Installation Type screen, select Install to continue the installation process. You will be prompted for your username and password. Enter the username and password with which you log into your computer. Then, select the OK button. 2015 University of Southern California. All rights reserved. 10
A warning screen displays a notification that your computer will need to reboot after the installation has completed. Select the Continue Installation button. The installation completes. Select the Restart button to finish the installation and reboot your computer. After your computer reboots, select the Managed Software Center icon, located in the dock. 2015 University of Southern California. All rights reserved. 11
Launch the Managed Software Center. Managed Software Center will check for updates the first time the application launches. Select the Update button to install the required Managed Software Center program updates. The Managed Software Center must restart again, to finish installing the update. Select Log out and update to finish the process. The setup and installation process is now complete. Contact Technical Support at Dornsife if you encounter any issues. 2015 University of Southern California. All rights reserved. 12
USING THE MANAGED SOFTWARE CENTER The Managed Software Center provides the ability to download software applications for use on your computer. You can also view the applications you have previously downloaded. To begin, launch the Managed Software Center by selecting the application icon, located in the dock. The Software Section The Managed Software Center launches. The Software section displays, by default. 2015 University of Southern California. All rights reserved. 13
The Software section displays the software that is available for download. Select the INSTALL button that corresponds to the application you want to install. The Managed Software Center will download and install the application. 2015 University of Southern California. All rights reserved. 14
The application downloads and installs. The status of the application is now shown as "Installed." If you want to remove an application after you have installed it, return to the Managed Software Center and select the REMOVE button. Repeat these steps to install or remove additional software applications. 2015 University of Southern California. All rights reserved. 15
The Categories Section The Categories section of the Managed Software Center provides the ability to view the different application categories, such as Web Browsers, Standard Applications, etc. The applications that fall into each category are displayed within that section. Select the application's name from the list to install or remove the application from your computer. 2015 University of Southern California. All rights reserved. 16
The My Items Section The My Items Section displays a list of all the applications you have installed using Managed Software Center. This provides a quick way to access the uninstall or remove functionality, when you need to remove an application. To uninstall a listed application, select the REMOVE button. The application will uninstall. 2015 University of Southern California. All rights reserved. 17
The Updates Section The Updates section of the Managed Software Center lists all available and required updates for computer software that you have downloaded through the Managed Software Center. When updates are available, they will be listed on this screen. To check for available updates, select the CHECK AGAIN button, on the right side of the screen. 2015 University of Southern California. All rights reserved. 18
Using the Quick Links The Quick Links menu, located on the right side of the screen, provide the ability to launch the Dornsife website, view software documentation (Help files), request a software license, or submit a service request. You can also select the drop-down menu to re-sort or filter the applications that are being displayed. If you do not see a particular software application which you require, select Request Software Licenses. This will display a pre-addressed, blank email to our IT Purchasing department. Type your request into the body of the email and send the email, for further assistance. Repeat these steps, as needed. 2015 University of Southern California. All rights reserved. 19
SYSTEM REQUIREMENTS SYSTEM REQUIREMENTS To use the Managed Software Center, your computer must be running OS X 10.9 or later. 2015 University of Southern California. All rights reserved. 20
CONTACT DORNSIFE TECHNOLOGY SERVICES CONTACT Campus Office: 825 Bloom Walk, ACB 530 Los Angeles, CA 90089-1486 Technical Support: 213-740-2775 E-mail: ts@dornsife.usc.edu 2015 University of Southern California. All rights reserved. 21