Integrated Asset Management System for the Australian Capital Territory Enabling Decision Making For Asset Owners Through Evidence Based Information
Territory and Municipal Services - TAMS Roads ACT Land Management and Planning NoWaste Strategic Finance Canberra Connect Operational Support Branch
In the beginning... The goal in 2005 assimilate disparate information systems to provide a central point of truth Over 15 unique business systems 3 major business units
250 asset classes 2.5 million assets Spatial data Attribute data Condition data Financial data Now August 2011 Associated documentation (photos, design forms etc
Now August 2011 112 Users across 6 business units 20 power users 150,000+ Public Enquiries logged on assets 27,000+ Defects logged on assets 2700+ Works Orders issued 1000+ pre made reports created
Now August 2011 IAMS Integrated Asset Management System ONE LOCATION!!!!! ONE SOURCE OF TRUTH!!!!! CONSISTENT APPROACH!!!!!
Products How does IAMS work Bentley (EXOR) Highways version 4.0.5.4 Spatial Manager (ArcGIS) MapCapture field capture device Vendor EXOR Corporation Bentley Systems
How does IAMS work ORACLE Database (10g) End User Forms ORACLE Discoverer End User Reporting ESRI ArcGIS (9.2) End User Digital Mapping with Spatial Manager Unix and Windows servers Delivering the product to the users
How does IAMS work
IT Provider Support Crucial for delivering a stable system Crucial for future system growth plans Crucial for system upgrades Develop relationships early in the project
Legacy Systems Numerous systems existed for different asset classes Sybase, Access, Spreadsheets Major decisions Start from new at a point in time Migrate across where possible 12 month task for migrating
IAMS - What does it do? Network Manager Attributed information Associated documentation Linear referencing Spatial positioning
Asset Manager IAMS - What does it do? Attributed information Condition Information Associated documentation
IAMS - What does it do?
Spatial Manager IAMS - What does it do? Attributed Spatial Detail of All Assets Over 3 million spatial records Centralised location for all asset and reference data Storage within ORACLE Spatial tables The heart of the system
IAMS - What does it do?
What does it do? Public Enquiry Manager Notifications from ACT public about issues on assets Auto-email out setup to direct works to depots (centralised mailbox accounts) Managed by Canberra Connect on behalf of business units Spatial and textual records
What does it do?
IAMS - What does it do? Maintenance Manager - Inspections and Defects Business unit inspectors High level technical detail by subject matter experts Bills of Quantities for repairs Allows for Hotspot Analysis for proactive maintenance Spatial and textual records
IAMS - What does it do?
IAMS - What does it do? Maintenance Manager - Works Orders Grouping defect(s) by contractor Budget tracking (actual, committed, balance) Submission of formal works documents
IAMS - What does it do?
IAMS - What does it do? Accidents Manager Spatial Location of Accidents Details of specifics about the incident Enables detailed analysis for Traffic Management and Safety of ACT roads. Integrated with Google Maps via Canberra Connect call centre
Accidents Manager
IAMS - What does it do? Schemes Manager Manages works schemes Cyclical works management Date tracking for commencement and completion
Schemes Manager
IAMS - What does it do? Structures Manager Bridge Management Management of complex asset hierarchies
Structures Manager
Objective Provision of Information Self serving Live, dynamic information Assistance in decision making Hot-Spot Analysis Cross feature/asset analysis Ultimately what are the questions that need answers...
Objective Provision of Information
Client and end user support Driver of system requirements Understand their business requirements Buy-in from business units Business unit champions
Client and end user support
Centralisation of data Ultimate Benefits Consistent approach for procedures Customised outputs (reports, maps) Inter-business information sharing Streamlining information and works dissemination practices
Challenges Conversion of data from legacy systems Early IT performance issues Servers, Desktop PCs Vendor Support Sales vs support Education of users Change management, willing workforce
Challenges Change in government structure Changes in business unit requirements New technologies Business units understanding system capability Wanting more outputs
Promotion and general support Promotion of system capabilities Promotion of OSB capabilities Training and knowledge transfer Specific process user manuals
Future Growth Data Storage Increase in user base Mobile solution New implementations Revamp of existing products
So... Has it been worth the effort? Ultimately...Yes. We can answer the questions Committed uptake of the system User confidence is high
Thankyou... So, that s just about it