Choosing the right solution for your Corporate

Transcription

1 Choosing the right solution for your Corporate Corporate Private Cloud Public Cloud Traditional

2 Choosing the right solution for your Corporate One of the core IT applications for all organisations, alongside telephones, corporate remains the main form of business communication. The cost of maintaining and managing an infrastructure is continuously increasing as data grows and regulations add to the pressure of retaining that data. Additionally, widespread use and importance, means that downtime or performance issues with your infrastructure significantly disrupts your workforce s productivity and is a major headache for IT support functions. With the introduction of outsourcing and cloud services you are now offered a range of new sourcing options that promise of cost reduction and the relief of the burden of internally managing and supporting your infrastructure. With more than 25 years of experience in IT and the expertise gained, improved and perfected from migrating up to 200,000 mailboxes annually, Computacenter understands the considerations that you face when looking to make changes to your environment. SUPPLIER OPEX ON FAST CUSTOMER CAPEX OFF S Ownership Risk Integration Commercials Location Set-up Scalability

3 When thinking about how to deliver your corporate , your decision on which solution is best for you depends on what you view as being the most important requirements for your organisation. Identifying what s important for you will enable you to determine which solution is best fit. Computacenter is a service and solutions provider with extensive experience across all solutions, and will help you identify your requirements so that you can more confidently determine which solution is best for you as well as how best to deliver that solution. Corporate Traditional Capital Purchase Project Delivery Outask option Private Cloud C 3 Mail On or off premise Dedicated Integrated Public Cloud Office 365 Off-premise Shared environment cost Computacenter s Advisory Service Computacenter s Advisory Service uncovers the true cost of Enterprise enabling you to make informed investment decisions. We will help you identify the best-fit, best-value service delivery model for your organisation. Our methodology enables us to uncover hidden costs, to provide you with complete transparency of your overhead, making comparisons between the various models much easier.

4 Traditional Delivery SUPPLIER OPEX ON FAST CUSTOMER CAPEX OFF S Ownership Risk Integration Commercials Location Set-up Scalability Traditional in-house services enable organisations to design, integrate and manage a flexible solution to meet your specific requirements. This can be delivered with a combination of the customers IT teams and their chosen partner, such as Computacenter, to provide consultancy and out-task management services. Why you would invest Full control of your infrastructure Flexibility in customisation and integration with your other business applications Full access and complete control of the geographic location of your data Meets specific legal/regulatory/governance requirements Access to required skills to deliver required outcome Use of your existing support organisation Things to consider Will IT staff be available for duration of the project or will they be pulled into operational issues? Capital expenditure and overhead cost of datacenter space and IT staff Requirement to maintain skills levels among internal IT staff Overhead of managing and implementing upgrades and migrations On-going overhead of managing solution Will it be flexible to meet changing business requirements efficiently? How Computacenter can help Computacenter maintains close strategic relationships with the key vendors, enabling us determine the most appropriate hardware, licensing and delivery strategy to ensure the best value for you. Our projects practice is one of the largest for Microsoft Exchange in the UK, typically migrating around 200,000 Microsoft Exchange Mailboxes per year. Recent projects have included Morrisons, Virgin Atlantic Airways and the NHS. We will: Reduce deployment times and remote management and increase the overall speed of refresh through remote management Manage the costs and risks of a complex deployment using industry leading tools, best practices and proven project management methodologies. Reduce the cost of ownership Eliminate the need for IT staff to visit the desktop during deployment Computacenter hosts more than 35,000 mailboxes and its supporting hardware infrastructure in our secure and UK-based datacenters. Our out-tasking services range from migration of existing environments to software upgrades, proactive monitoring, on-site engineering and end user support.

5 Private Cloud C 3 Mail SUPPLIER OPEX ON FAST CUSTOMER CAPEX OFF S Ownership Risk Integration Commercials Location Set-up Scalability Private cloud services can be offered on premise or off premise but are always dedicated to one organisation or a defined community of organisations. The service suits organisations that are looking for the commercial benefits of a cloud services with a subscription-based model and no upfront capital investment in hardware, but who can t take the risk of placing sensitive corporate data in the public cloud. Why you would invest Private cloud services can be offered whether on or off premise, private cloud services are always dedicated The commercial benefits of utility pricing The security of a dedicated environment that is implemented, supported and managed by an experienced IT services provider Data sovereignty requirements No capital expenditure or resource overhead for the required hardware Availability guarantees Flexibility to integrate into existing environments Things to consider Limited or no control of the configuration of the service In general, a higher price point than a public cloud service In a majority of cases, ownership of the software licences for the software remains with you due to the complex licensing rules determined by the software vendors With subscription-based services, you still have to factor in capital costs for initial migration activity and additional costs for archiving and mobile device access Computacenter s C 3 Mail Solution C 3 Mail enables you to receive an enterprise service with a guaranteed availability (99.9%) for a fixed price per month per mailbox. Based on a Microsoft Exchange 2010 platform, the service is self contained and delivered preconfigured Dedicate Solution on premise on Computacenter datacenter Utility pricing per mailbox per month charging Flexibility to increase/decrease number of mailboxes within bandings Flexibility to increase storage Cloud based and on-premise based AV and Spam protection Integration with customer Active Directory Complete Computacenter end to end solution delivery

6 Public Cloud Office 365 SUPPLIER OPEX ON FAST CUSTOMER CAPEX OFF S Ownership Risk Integration Commercials Location Set-up Scalability With the introduction of enterprise focused shared public cloud and collaboration services such as Exchange Online and Office 365 from Microsoft and Google s Google Apps Premier Edition (GAPE), cloud has become a viable option for medium and large enterprises. Why you would invest Generous mailbox allowances Integrated collaboration and communication functionality is included as part of the public cloud suite of services The commercial benefits of utility pricing No capital expenditure or resource overhead for the required hardware Things to consider There is a breaking point when the cost of subscription will exceed that of owning the asset Ongoing payments need to be weighed against savings from reduced personnel and hardware costs to justify the long term cost saving Public cloud is a shared service and takes a one size fits all approach Service providers have the right to retire or introduce new features Security platforms such as GOOD are not supported With subscription-based services, you still have to factor in capital costs for initial migration activity and additional costs for archiving and mobile device access Computacenter Microsoft Office 365 wrap As a Microsoft Gold partner, Computacenter not only provides the Office 365 licensing, but also provides a complete service wrap to enable smooth transition to Office 365. This includes: Advisory consultancy Transformation and integration services Operational service management - Service Desk - Remote Administration - Reporting

7 Summary of Solution Attributes e.g. before C 3 Mail and Office 365 Traditional Delivery Product & PS Private Cloud C 3 Mail Public Cloud Office365 Ownership Risk Integration* Commercials Location Set-up Scalability Customer Skills/ Resources Required Legal/Regulatory Requirements Costs Supplier Customer Opex Capex On Off Fast Slow Customer Supplier Supplier Medium Medium Medium Capex Opex Opex On On or Off Off Slow Medium Fast Medium Medium Unlimited Medium *Integration into existing systems and applications With specialist competency across all key communication and collaboration technologies, a leading networking practice and one of the UK s most recognised providers of workplace IT solutions, Computacenter offers practical and business-focused solutions for Unified Communications and Collaboration. Leveraging our extensive partner network and IT services expertise, we drive down costs and offer a total solution for our customers.

8 Computacenter (UK) Ltd Hatfield Avenue Hatfield Hertfordshire AL10 9TW United Kingdom T: +44 (0) F: +44 (0) Registered in England no Computacenter is a leading independent provider of IT infrastructure services and solutions. From desktop to datacenter, we help our customers minimise the cost and maximise the value of IT to their businesses. We can advise organisations on IT strategy, implement the most appropriate technology, optimise its performance, and manage elements of our customers infrastructures on their behalf. Computacenter operates in the UK, Germany, France and the Benelux countries, as well as providing transnational services across the globe. Computacenter 2011